Touchpad SYNA3602 (0911:5288) not working at all

libinput
touchpad
yepo
ezbook

#61

Yes, I use it in 418, now I downgrade to 417 and the same message.
sudo ./i2c_hid_desc_dump
i2c_rdwr ret: -1 errno: 121
i2c_hid_desc_dump: i2c_hid_desc_dump.c:55: main: Assertion `ret >= 0’ failed.
Abortado

uname -r
4.17.17-1-MANJARO


#62

When I find time I’ll try the application once again on my netbook or provide you with the binary I’d compiled there. It all indicates that your touchpad maybe is wrongly detected.


#63

@doim_dom have a look here… https://bugzilla.kernel.org/show_bug.cgi?id=199821#c55


#64

Yes, I saw it. It’s the Philm’s instruccions without soluction. I don’t have more time, because the notebook is for my daugther. I will change distro to Lubuntu (touchpad work if i change the kernel: https://techtablets.com/forum/topic/teclas-f7-touchpad-ubuntu-kernel/). Thanks
In a few days i will try again because i like manjaro


#65

I don’t know which modifications Wojtek added to his kernel. Sent him an email to know more …


#66

I find it, but in manjaro i don’t know how do it. Can you give me instructions? http://strangequark.tk/index.php/blog/20180423_teclastf7linux


#67

I have installed Xubuntu 18.04 LTS on my newly purchased low config laptop along side Windows 10 (duel boot).Everything of Installation was working fine but the Touchpad SYNA3602 (0911:5288) is not working.
as per your suggestions I have tried following command to solve the problem. It works instantly & found the touchpad working fine. But after reboot again touchpad not working.

sudo -i
echo 'on' > /sys/bus/i2c/devices/i2c-SYNA3602\:00/power/control
rmmod i2c_hid
modprobe i2c_hid

How can I fix / solve this problem?


#68

Please ask Xubuntu. This is the Manjaro Linux Forum!


#69

You can use a systemd service as we do. Simply check the PKGBUILD script on how to install it on your system. Then enable the service as usual. In couple of weeks I’ll send the maintainer of the driver on of our Bladebooks so we might get a proper fix within the kernel.


#70

on my Lenovo Ideapad Flex 14ARR I seem to be having the same issue with my synaptics touchpad. Though this a Ryzen 2500u device. Though I am having a hardtime confirming that this a SYNA3602 exactly.


#71

Why? Simply do dmesg | grep SYNA in a terminal and post the output.


#72

[8.844179] systemd[1]: /usr/lib/systemd/mhwd-i2c-syna3602.service:8:Ignoring unkown escape sequences: " /user/bin/echo “on” > /sys/bus/i2c/devices/i2c-SYNA3602:00/power/control; /usr/bin/rmmod i2c-hid; /usr/bin/modprobe i2c-hid"


#73

This is now fixed upstream. Patch is added to linux419-4.19rc3.0912.g5e33554-1 and will be backported also to linux418 series.


[Stable Update] 2018-09-13 - Kernels, KDE Framework, SPL/ZFS, Octopi
#74

I have a Teclast F7 with Manjaro XFCE Edition installed, I have the same touchpad problem, I tried kernel 414, 418 and 419 experimental but touchpad not working.

# uname -a
Linux locris 4.19.0-1-MANJARO #1 SMP PREEMPT Sun Oct 14 07:52:02 UTC 2018 x86_64 GNU/Linux
# dmesg | grep SYNA
[    5.979883] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not found, using dummy regulator
[    5.979923] i2c_hid i2c-SYNA3602:00: Linked as a consumer to regulator.0
[    5.979926] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vddl not found, using dummy regulator
[    5.983566] i2c_hid i2c-SYNA3602:00: unexpected HID descriptor bcdVersion (0x00ff)

I wanted to know when the patch will be backported to the manjaro kernel


[Testing Update] 2018-10-16 - Linux419, Plasma, KDE Apps, Deepin, Mkinitcpio, VB, Xorg
#75

We already backported it to v4.18+. What is your actual issue. More details please.


#76

my actual issue is that the touchpad is not working in Linux, I have a dual boot and in Windows 10 it works well, with gestures, button etc
When the desktop appear , after the boot, the arrow of the mouse is freezed.
This happen with kernel 414, 418 and 419


#77

Seems I’ve to add another patch for you to make it work. Will do that to the linux419 package. Please check for a later package than 4.19rc7.1014.g3a27203-1. Most likely it will be fixed with v18.0-rc2 ISO.


#78

I just downloaded the 4.19rc8.1016.gb955a91-1 kernel and now touchpad works!!! :smiley:

[locris pc]# dmesg | grep SYNA
[    5.911096] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vdd not found, using dummy regulator
[    5.911155] i2c_hid i2c-SYNA3602:00: Linked as a consumer to regulator.0
[    5.911159] i2c_hid i2c-SYNA3602:00: i2c-SYNA3602:00 supply vddl not found, using dummy regulator
[    6.036506] input: SYNA3602:00 0911:5288 Mouse as /devices/pci0000:00/0000:00:16.2/i2c_designware.2/i2c-7/i2c-SYNA3602:00/0018:0911:5288.0001/input/input7
[    6.036770] input: SYNA3602:00 0911:5288 Touchpad as /devices/pci0000:00/0000:00:16.2/i2c_designware.2/i2c-7/i2c-SYNA3602:00/0018:0911:5288.0001/input/input8
[    6.036936] hid-generic 0018:0911:5288.0001: input,hidraw0: I2C HID v1.00 Mouse [SYNA3602:00 0911:5288] on i2c-SYNA3602:00
[    6.878258] input: SYNA3602:00 0911:5288 Touchpad as /devices/pci0000:00/0000:00:16.2/i2c_designware.2/i2c-7/i2c-SYNA3602:00/0018:0911:5288.0001/input/input20
[    6.878579] hid-multitouch 0018:0911:5288.0001: input,hidraw0: I2C HID v1.00 Mouse [SYNA3602:00 0911:5288] on i2c-SYNA3602:00

thanks!


#79

Great to know, however it created a regression, so I had to revert the patch for now.


#80

ok, in the meantime I put linux419 in IgnorePkg :slight_smile: