Touchpad is not working after installing manjaro 24 Gnome from windows

Does touchpad work in a live Manjaro OS? If it doesn’t work, boot a live OS besides Manjaro, preferrably not Arch-based, and see if it works there.

1 Like

Here is another possibility.
It is a weird workaround which maybe suggests that a firmware update (if available) might help.

Also - it may just be disabled (but in that case it would still appear in inxi output).

Just poking in the mist …

Not if it was hardware disabled, or in the BIOS/UEFI…

Honestly? I don’t see what the problem is with that, seeing as with every laptop I’ve ever used, I looked for a mouse when possible…going do far as to carry my own extra(s).

Yes, not in that case.
From what I read, someone had just accidentally disabled the thing in the gnome or plasma system settings and was then wondering why it would not work.

This “workaround” i linked to was to boot via the firmware menu (select the disk to boot from there).
It’s worth a try.

True. Nothing to loose at this point.

Can you confirm that you don’t have this trackpad and a mouse connected at the same time? If you do, they will likely conflict.

Otherwise, still… :man_shrugging:

From what I gathered (from the laptop brand and model) it is a touchpad - it is built in, can’t be disconnected.
I have never had (nor heard of) conflicts between a mouse and the touchpad in laptops. :man_shrugging:

I have, in both cases.

The point is, when the two devices are enabled simultaneously to effectively do the same thing; move the cursor; then there is a conflict. How the conflict manifests will vary.

In most cases, one does not physically use both devices at once; but if you do move the mouse at the same time as moving a finger on a touchpad, each device tries to track the cursor to different locations; that in itself is a conflict.

Conflicts can arise which may even cause one or the other to cease functioning until one is removed (and the machine rebooted). These cases are certainly rarer in recent years, but still possible.

I presume it’s a laptop also; given the same information; so, I would have thought that, if only by extrapolation, removal of the mouse might have been the obvious suggestion to glean from my comment.

Even remote possibilities are worth exploration, given that after twenty-four posts nothing else has helped the OP’s issue.

I tried removing my optical mouse and rebooting, but the trackpad still isn’t working. I also checked in the BIOS, but it doesn’t seem to be an option because my laptop is a newer HP model. :cry:

I think what we still don’t know is:
did it ever work in Linux?
During the installation phase, for instance.

The one slightly weird workaround
(which worked for some people, apparently - see the link in my post)
was to boot using the firmware to select the disk to boot from - like you do when changing the boot order / instructing your computer to boot off of the USB, for instance.

If that doesn’t change anything I have no further ideas.

2 Likes

@Nachlese raises a valid question; and this has not specifically been mentioned by the OP; in fact, it was rather unclear to begin with:

Has the touchpad actually worked at all in Manjaro; before the update, or; was it even detected within the Manjaro Live environment during install?

Yes, @soundofthunder. The trackpad worked fine in the live Manjaro session, but after booting up, it stopped working. I reinstalled Manjaro twice, but the issue persists.

One more reason to try the approach I wrote two times about here.
Did you try that?

Here is the link again, read especially the last four comments.

I’ll wager that if you boot from USB, the touchpad will be there again.
But you don’t win a price if it is not … :sunglasses:

Unless I missed it, the trackpad isn’t showing at all in your inxi output; at this point it’s difficult to know whether a driver might magically fix the issue, as identifying the actual hardware is needed first. Perhaps you could login to HP support account, and find some detailed information that might help.


The suggestion(s) linked by @Nachlese seem legit.

I mean, it’s HP afterall; I’m surprised that spinning around while chanting isn’t one of the official workarounds for something.

2 Likes

The problem is it’s not only that.

Oh God, after 13 days of struggle, I can finally feel my touchpad! Thanks to @Nachlese, @Mirdarthos, @soundofthunder, @yoel, and @Aragorn. However, the scroll function still isn’t working, and the link provided by @Nachlese partially helped. Here’s the link . Can anyone help me get my scroll functionality working?

What did you do?
You didn’t say.

We would need system information again, now with the touch pad working.
It will now be included in the system information.

inxi -FJaz

But I’m very sure that I cannot help any further.

System:
  Kernel: 6.9.5-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 14.1.1
    clocksource: hpet avail: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.9-x86_64
    root=UUID=50ef3a29-6aa5-45e2-8cbb-c21c5174fe01 rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3 i8042.nomux i8024.noloop
  Desktop: GNOME v: 46.2 tk: GTK v: 3.24.42 wm: gnome-shell
    tools: gsd-screensaver-proxy dm: GDM v: 46.2 Distro: Manjaro
    base: Arch Linux
Machine:
  Type: Laptop System: HP product: HP Pavilion Gaming Laptop 15-ec1xxx v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: HP model: 87B2 v: 31.23 serial: <superuser required>
    part-nu: 183J5PA#ACJ uuid: <superuser required> UEFI: AMI v: F.25
    date: 08/18/2021
Battery:
  ID-1: BAT0 charge: 19.6 Wh (50.0%) condition: 39.2/39.2 Wh (100.0%)
    volts: 10.8 min: 11.6 model: Hewlett-Packard Primary type: Li-ion
    serial: N/A status: discharging cycles: 352
CPU:
  Info: model: AMD Ryzen 5 4600H with Radeon Graphics bits: 64 type: MT MCP
    arch: Zen 2 gen: 3 level: v3 note: check built: 2020-22
    process: TSMC n7 (7nm) family: 0x17 (23) model-id: 0x60 (96) stepping: 1
    microcode: 0x8600106
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB desc: 6x512 KiB L3: 8 MiB
    desc: 2x4 MiB
  Speed (MHz): avg: 1598 high: 2160 min/max: 1400/3000 boost: enabled
    scaling: driver: acpi-cpufreq governor: schedutil cores: 1: 1788 2: 1989
    3: 1400 4: 1400 5: 2055 6: 2160 7: 1397 8: 1400 9: 1397 10: 1397 11: 1397
    12: 1397 bogomips: 71900
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: reg_file_data_sampling status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
    protection
  Type: spec_rstack_overflow mitigation: Safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines; IBPB: conditional; STIBP:
    always-on; RSB filling; PBRSB-eIBRS: Not affected; BHI: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: NVIDIA TU117M [GeForce GTX 1650 Ti Mobile] vendor: Hewlett-Packard
    driver: nouveau v: kernel non-free: 550.xx+ status: current (as of 2024-06;
    EOL~2026-12-xx) arch: Turing code: TUxxx process: TSMC 12nm FF
    built: 2018-2022 pcie: gen: 3 speed: 8 GT/s lanes: 8 link-max: lanes: 16
    ports: active: none empty: HDMI-A-1 bus-ID: 01:00.0 chip-ID: 10de:1f95
    class-ID: 0300
  Device-2: AMD Renoir [Radeon Vega Series / Radeon Mobile Series]
    vendor: Hewlett-Packard driver: amdgpu v: kernel arch: GCN-5 code: Vega
    process: GF 14nm built: 2017-20 pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s ports: active: eDP-1 empty: none
    bus-ID: 05:00.0 chip-ID: 1002:1636 class-ID: 0300 temp: 47.0 C
  Device-3: Luxvisions Innotech HP TrueVision HD Camera driver: uvcvideo
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-3:2
    chip-ID: 30c9:0035 class-ID: fe01 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.0
    compositor: gnome-shell driver: gpu: amdgpu display-ID: 0
  Monitor-1: eDP-1 model: ChiMei InnoLux 0x1521 built: 2020 res: 1920x1080
    dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: max: 1920x1080 min: 640x480
  API: EGL v: 1.5 hw: drv: nvidia nouveau drv: amd radeonsi platforms:
    device: 0 drv: nouveau device: 1 drv: radeonsi device: 2 drv: swrast
    surfaceless: drv: nouveau wayland: drv: radeonsi x11: drv: radeonsi
    inactive: gbm
  API: OpenGL v: 4.6 compat-v: 4.3 vendor: amd mesa v: 24.1.1-manjaro1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon Graphics (radeonsi
    renoir LLVM 17.0.6 DRM 3.57 6.9.5-1-MANJARO) device-ID: 1002:1636
    memory: 500 MiB unified: no display-ID: :0.0
Audio:
  Device-1: NVIDIA vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
    pcie: gen: 3 speed: 8 GT/s lanes: 8 link-max: lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:10fa class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Hewlett-Packard
    driver: N/A alternate: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x,
    snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt, snd_sof_amd_vangogh,
    snd_sof_amd_acp63 pcie: gen: 3 speed: 8 GT/s lanes: 16 link-max: gen: 4
    speed: 16 GT/s bus-ID: 05:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
    link-max: gen: 4 speed: 16 GT/s bus-ID: 05:00.6 chip-ID: 1022:15e3
    class-ID: 0403
  API: ALSA v: k6.9.5-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 1.0.7 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Realtek RTL8111/8168/8211/8411 PCI Express Gigabit Ethernet
    vendor: Hewlett-Packard driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
    lanes: 1 port: e000 bus-ID: 02:00.0 chip-ID: 10ec:8168 class-ID: 0200
  IF: eno1 state: down mac: <filter>
  Device-2: Realtek RTL8822CE 802.11ac PCIe Wireless Network Adapter
    vendor: Hewlett-Packard driver: rtw_8822ce v: N/A modules: rtw88_8822ce
    pcie: gen: 1 speed: 2.5 GT/s lanes: 1 port: d000 bus-ID: 03:00.0
    chip-ID: 10ec:c822 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
  Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-4:2 chip-ID: 0bda:b00c
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Drives:
  Local Storage: total: 476.94 GiB used: 52.07 GiB (10.9%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: SSDPEKNW512G8H
    size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: HPS1 temp: 32.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%)
    used: 52.07 GiB (11.1%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 296 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Alert: No swap data was found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-4:2 info: Realtek Bluetooth Radio type: bluetooth
    driver: btusb interfaces: 2 rev: 1.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 power: 500mA chip-ID: 0bda:b00c class-ID: e001 serial: <filter>
  Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-3:2 info: Luxvisions Innotech HP TrueVision HD Camera
    type: video driver: uvcvideo interfaces: 3 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 500mA
    chip-ID: 30c9:0035 class-ID: fe01 serial: <filter>
  Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 49.0 C mobo: N/A gpu: amdgpu temp: 51.0 C
  Fan Speeds (rpm): fan-1: 0 fan-2: 0
Info:
  Memory: total: 8 GiB note: est. available: 7.13 GiB used: 3.05 GiB (42.8%)
  Processes: 320 Power: uptime: 23m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 2.82 GiB services: gsd-power,
    power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
    tool: systemctl
  Packages: 1187 pm: pacman pkgs: 1181 libs: 304
    tools: gnome-software,pamac,yay pm: flatpak pkgs: 6 Compilers: gcc: 14.1.1
    Shell: Zsh v: 5.9 running-in: gnome-terminal inxi: 3.3.35

I did :
Step 1: Restart the system and press F9. Step 2: After the restart, shut down the system and press Esc, followed by F9. This opens the boot menu. Select the Manjaro options, and it will start booting and work correctly.
And one more thing: I can’t see the touchpad option in the settings.

Yet it works?
I can’t see any indication of it in the inxi output you just posted.
So I’m not surprised that it isn’t in the settings.

I’m only surprised that it works while being invisible to the system.

As I said - I cannot help.



ps

Did you put these options

i8042.nomux i8024.noloop

in the kernel command line?
(into: /etc/default/grub)

If yes: why?

1 Like

Yes, I edited the file. I’m not sure why i edited the file , but I found the same error online for a Lenovo laptop, and the solution was suggested to edit that file.