Touchpad disables when not charging

[Thido]

Hi!
I just bought a brand new MSI Prestige 14H B12UCX-427XES, and I just installed Manjaro Cinnamon version 6.3.5 Kernel, and I’ve seen that when It isn’t charging, my touchpad stops working.

EDIT:

[pablo@Dumma ~]$ sudo inxi --admin --verbosity=7 --filter --no-host --width
System:
  Kernel: 6.3.5-2-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.1.1
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.3-x86_64
    root=UUID=7a398728-ba0a-462e-aca2-f95ac02dbbac rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: Cinnamon v: 5.6.8 tk: GTK v: 3.24.37 dm: LightDM v: 1.32.0
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Micro-Star product: Prestige 14H B12UCX v: REV:1.0
    serial: <filter> Chassis: type: 10 serial: <filter>
  Mobo: Micro-Star model: MS-14F1 v: REV:1.0 serial: <filter> UEFI: American
    Megatrends LLC. v: E14F1IMS.118 date: 04/28/2023
Battery:
  ID-1: BAT1 charge: 66.9 Wh (97.1%) condition: 68.9/70.0 Wh (98.4%)
    volts: 17.2 min: 15.4 model: MSI BIF0_9 type: Li-ion serial: N/A
    status: not charging
Memory:
  System RAM: available: 31.05 GiB used: 2.63 GiB (8.5%)
  Array-1: capacity: 32 GiB slots: 8 EC: None max-module-size: 4 GiB
    note: est.
  Device-1: Controller0-ChannelA type: LPDDR5 detail: synchronous size: 4 GiB
    speed: spec: 6400 MT/s actual: 4800 MT/s volts: curr: 0.5 min: 0.5 max: 0.5
    width (bits): data: 16 total: 16 manufacturer: SK Hynix
    part-no: H9JCNNNFA5MLYR-N6E serial: N/A
  Device-2: Controller0-ChannelB type: LPDDR5 detail: synchronous size: 4 GiB
    speed: spec: 6400 MT/s actual: 4800 MT/s volts: curr: 0.5 min: 0.5 max: 0.5
    width (bits): data: 16 total: 16 manufacturer: SK Hynix
    part-no: H9JCNNNFA5MLYR-N6E serial: N/A
  Device-3: Controller0-ChannelC type: LPDDR5 detail: synchronous size: 4 GiB
    speed: spec: 6400 MT/s actual: 4800 MT/s volts: curr: 0.5 min: 0.5 max: 0.5
    width (bits): data: 16 total: 16 manufacturer: SK Hynix
    part-no: H9JCNNNFA5MLYR-N6E serial: N/A
  Device-4: Controller0-ChannelD type: LPDDR5 detail: synchronous size: 4 GiB
    speed: spec: 6400 MT/s actual: 4800 MT/s volts: curr: 0.5 min: 0.5 max: 0.5
    width (bits): data: 16 total: 16 manufacturer: SK Hynix
    part-no: H9JCNNNFA5MLYR-N6E serial: N/A
  Device-5: Controller1-ChannelA type: LPDDR5 detail: synchronous size: 4 GiB
    speed: spec: 6400 MT/s actual: 4800 MT/s volts: curr: 0.5 min: 0.5 max: 0.5
    width (bits): data: 16 total: 16 manufacturer: SK Hynix
    part-no: H9JCNNNFA5MLYR-N6E serial: N/A
  Device-6: Controller1-ChannelB type: LPDDR5 detail: synchronous size: 4 GiB
    speed: spec: 6400 MT/s actual: 4800 MT/s volts: curr: 0.5 min: 0.5 max: 0.5
    width (bits): data: 16 total: 16 manufacturer: SK Hynix
    part-no: H9JCNNNFA5MLYR-N6E serial: N/A
  Device-7: Controller1-ChannelC type: LPDDR5 detail: synchronous size: 4 GiB
    speed: spec: 6400 MT/s actual: 4800 MT/s volts: curr: 0.5 min: 0.5 max: 0.5
    width (bits): data: 16 total: 16 manufacturer: SK Hynix
    part-no: H9JCNNNFA5MLYR-N6E serial: N/A
  Device-8: Controller1-ChannelD type: LPDDR5 detail: synchronous size: 4 GiB
    speed: spec: 6400 MT/s actual: 4800 MT/s volts: curr: 0.5 min: 0.5 max: 0.5
    width (bits): data: 16 total: 16 manufacturer: SK Hynix
    part-no: H9JCNNNFA5MLYR-N6E serial: N/A
CPU:
  Info: model: 12th Gen Intel Core i7-12650H socket: U3E1 bits: 64
    type: MST AMCP arch: Alder Lake gen: core 12 level: v3 note: check
    built: 2021+ process: Intel 7 (10nm ESF) family: 6 model-id: 0x9A (154)
    stepping: 3 microcode: 0x42A
  Topology: cpus: 1x cores: 10 mt: 6 tpc: 2 st: 4 threads: 16 smt: enabled
    cache: L1: 864 KiB desc: d-4x32 KiB, 6x48 KiB; i-6x32 KiB, 4x64 KiB
    L2: 9.5 MiB desc: 6x1.2 MiB, 1x2 MiB L3: 24 MiB desc: 1x24 MiB
  Speed (MHz): avg: 2138 high: 2700 min/max: 400/4600:4700:3500
    base/boost: 3663/4700 scaling: driver: intel_pstate governor: powersave
    volts: 1.1 V ext-clock: 100 MHz cores: 1: 2700 2: 2700 3: 2700 4: 2700
    5: 444 6: 2700 7: 494 8: 2700 9: 2700 10: 2700 11: 484 12: 2700 13: 2700
    14: 400 15: 2700 16: 2700 bogomips: 86048
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2
    bts clflush clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16 cx8
    de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c flexpriority
    flush_l1d fma fpu fsgsbase fsrm fxsr gfni hfi ht hwp hwp_act_window
    hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ibt ida intel_pt
    invpcid lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b movdiri
    msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pclmulqdq pdcm pdpe1gb pebs
    pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed rdtscp rep_good
    sdbg sep serialize sha_ni smap smep smx split_lock_detect ss ssbd sse sse2
    sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
    tsc_deadline_timer tsc_known_freq umip vaes vme vmx vnmi vpclmulqdq vpid
    waitpkg x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB: conditional,
    RSB filling, PBRSB-eIBRS: SW sequence
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Alder Lake-P GT1 [UHD Graphics] vendor: Micro-Star MSI
    driver: i915 v: kernel arch: Gen-12.2 process: Intel 10nm built: 2021-22+
    ports: active: eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:46a3 class-ID: 0300
  Device-2: NVIDIA GA107M [GeForce RTX 2050] vendor: Micro-Star MSI
    driver: nouveau v: kernel non-free: 530.xx+ status: current (as of 2023-05)
    arch: Turing code: TUxxx process: TSMC 12nm FF built: 2018-22 pcie: gen: 4
    speed: 16 GT/s lanes: 4 link-max: lanes: 16 bus-ID: 01:00.0
    chip-ID: 10de:25a9 class-ID: 0302
  Display: x11 server: X.Org v: 21.1.8 driver: X: loaded: modesetting
    alternate: fbdev,vesa dri: iris,nouveau gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1200 s-dpi: 96 s-size: 508x317mm (20.00x12.48")
    s-diag: 599mm (23.57")
  Monitor-1: eDP-1 model: BOE Display 0x0a42 built: 2021 res: 1920x1200
    hz: 60 dpi: 161 gamma: 1.2 size: 302x188mm (11.89x7.4") diag: 356mm (14")
    ratio: 16:10 modes: 1920x1200
  API: OpenGL Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: Micro-Star MSI
    driver: sof-audio-pci-intel-tgl
    alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3
    chip-ID: 8086:51c8 class-ID: 0401
  API: ALSA v: k6.3.5-2-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.70 status: off tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active (root, process)
    with: pulseaudio-alsa type: plugin tools: pacat,pactl,pavucontrol
Network:
  Device-1: Intel Alder Lake-P PCH CNVi WiFi vendor: Rivet Networks
    driver: iwlwifi v: kernel bus-ID: 00:14.3 chip-ID: 8086:51f0 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel driver: btusb v: 0.8 type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 3-10:3 chip-ID: 8087:0033 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 953.87 GiB used: 12.53 GiB (1.3%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 3400 MTFDKBA1T0TFH
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: P7MA000 temp: 30.9 C
    scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 953.57 GiB size: 937.53 GiB (98.32%) used: 12.53 GiB (1.3%)
    fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
    uuid: 7a398728-ba0a-462e-aca2-f95ac02dbbac
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 312 KiB (0.1%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
    maj-min: 259:1 label: N/A uuid: 4589-731A
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 20 Gb/s (2.33 GiB/s) lanes: 2 mode: 3.2 gen-2x2 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-6:2 info: Shenzhen Goodix USB2.0 MISC type: <vendor specific>
    driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 power: 100mA chip-ID: 27c6:6094 class-ID: ef00 serial: <filter>
  Device-2: 3-10:3 info: Intel type: bluetooth driver: btusb interfaces: 2
    rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 8087:0033 class-ID: e001
  Hub-4: 4-0:1 info: super-speed hub ports: 4 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 38.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 390 Uptime: 2h 37m wakeups: 7941 Init: systemd v: 253
  default: graphical tool: systemctl Compilers: gcc: 13.1.1 clang: 15.0.7
  Packages: pm: pacman pkgs: 1132 libs: 325 tools: pamac,yay pm: flatpak
  pkgs: 0 Shell: Bash (sudo) v: 5.1.16 running-in: gnome-terminal inxi: 3.3.27

Yes I did try to read some forum threads of this kind, but none seems to solve my problem

[andreas85]

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[javierrivera]

I have also bought this laptop. I was able to get the touchpad working by disabling the power management for all PCIe devices on LTP. This, of course, hurts battery life.

It should be possible to just disable it for the touchpad using RUNTIME_PM_DENYLIST but I haven’t tried to find the PCI address.

If you want to do it you should edit /etc/ltp.conf and add

RUNTIME_PM_ON_BAT=auto

Then reboot.