Systems hangs after update on Plymouth boot screen

Hi Guys,

I am experiencing an issue after the update.

While updating, the system got stuck and I had to shut it down because it didn’t react.

Then I booted a Usb stick to complete the update via chroot and apparently it completed with no hassle.

However after a reboot it keeps loading but, never makes it to the login screen (I attach a picture)

I’ve tried to boot with different kernels but, nothing works. I don’t know what else to do.

can somebody help please?

Thanks in advance.

Hi @Joshua-17 welcome to Manjaro. Normally updates should work without huge issues. Since you already chrooted your system and continued your update, some stuff might be still off. You can try this to find out more what the problem is:

  • when you start your PC press ESC to get into the Grub boot menu
  • select your boot entry but press E for edit
  • search for the line which includes quiet and splash and remove both words
  • then add 3to that line to boot into a TTY
  • this all is temporary and won’t be saved
  • now boot your system by the combination of CTRL+X

You will land in a TTY on which you can login with your user name and password. Check with sudo pacman -Syu if really all got updated. You can check your /var/log/pacman.log for details what got actually updated. The following cmd will show you the log in a reverse output: tac /var/log/pacman.log | less


Pressing ESC during the hang sometimes will show you also errors you might have.

When you know more what the issue is, we might be able to help.

1 Like

Same here, 6,1 stucks now with a black screen, before it was only the same messages as above,
reinstalled it, and now 6,1 freeze.

Edit:
(why i simply cant reply to my previous post… ?)

Well, after some forth and back, i had a lot of damaged files or not readable, bad checksum aso still have some of them, but best i could do was

fsck all my drives first, my luck, i got a second installation on a 2nd hdd,
open 2 terminals
then doing a
pacman -Qqkk what shows damaged packages,
reinstalled at one terminal, what i saw at the other.
Mainly complete removed 6.1 and reinstalled it, also the package linux-firmware, because it didnt want to load my network.
So far it works again, it may even works shorter, just to remove and reinstall Linux6.1 including header and acpi_call, if installed. A normal reinstall didnt work.

Hi @philm

I made it to TTY. When running sudo pacman -Syu, I got the following results:

When running tac /var/log/pacman.log | less, I got the following results (Log was too long I took several pictures):

When pressing Esc at the stuck time on the booting process, I got the following:

Hope those pictures are helpful.

EDIT:

I’ve not tried to perform the chroot process with an updated iso image yet but, I’m considering to try later today

Regards

Hi @Joshua-17

Posting screenshots of logs are not usually helpful. In this case, you at least don’t seem to have missed much. This is simply a hint for next time you need to post something similar:

I hope this helps. Cheers.

You can try to pacman -R linux61 and pacman -S linux61
in case you still have the package at your cache.

I got the same problem, that my network did not work, that is, why you have so much error, because it can not reach a server.

You could remove networkmanager and first network-manager-applet, then install it again.

But my guess is, that something is wrong with the Kernel update for 6.1, and it doesnt load the modules for the networkcard.

If you remove now the Kernel, and you cant install a new one, because you need an internet connection, you have no other choice as to chroot. If you have manjaro-chroot -a then it works automatically.

Or, with some luck, one from the very older kernel still loads and establish a net connection.

Hi @Joe_Ge

I have kernel 6.6 and 5.15 I am facing the issue with both. Will try to remove both, also will try to remove network manager.

I’m already preparing an usb stick with an updated iso and will perform chroot process, Hopefully this time it works

Will let you know how it goes.

Regards

You might have some success with the following command combination which finds available and fastest mirrors before performing an update:

sudo pacman-mirrors --fasttrack 5 && sudo pacman -Syu

Cheers.

Hi @soundofthunder

I got it. I posted the pictures because at the moment I don’t have a way to paste the logs directly.

Regards

I’ll do it. I’ll keep you posted how it goes

There’s a workaround for that, too; for example:

sudo *whatever-the-command-is* > ~/command_output.txt

This method should output to the named text file in your user folder instead of to the screen. This way, you can open it later, and post it however you see fit.

I hope this helps.

1 Like

Hi guys,

I tried your suggestions in order to be able to boot into the system but, I didn’t have success yet. I was able to capture the results some of the command line, below you can find I got:

  • When trying to remove the network manager, I got the following:
manjaro /]# pacman -R networkmanager-qt5
checking dependencies...
error: could not open file /var/lib/pacman/local/breeze-icons-5.113.0-1/desc: No such file or directory
error: failed to prepare transaction (could not satisfy dependencies)
:: removing networkmanager-qt5 breaks dependency 'networkmanager-qt5' required by plasma-nm

Basically it didn’t let me remove the network manager.

  • I remove all the kernels I had installed (LInux 6.6 and linux 5.15) then reinstall them but, I noticed when installation process is about to finish, it’s like the process does not finish completely:
[manjaro /]# pacman -S linux66
resolving dependencies...
error: could not open file /var/lib/pacman/local/breeze-icons-5.113.0-1/desc: No such file or directory
looking for conflicting packages...

Packages (1) linux66-6.6.8-2

Total Installed Size:  135.11 MiB

:: Proceed with installation? [Y/n] y
(1/1) checking keys in keyring                                                                       [###########################################################] 100%
(1/1) checking package integrity                                                                     [###########################################################] 100%
(1/1) loading package files                                                                          [###########################################################] 100%
(1/1) checking for file conflicts                                                                    [###########################################################] 100%
(1/1) checking available disk space                                                                  [###########################################################] 100%
:: Processing package changes...
(1/1) installing linux66                                                                             [###########################################################] 100%
Optional dependencies for linux66
    wireless-regdb: to set the correct wireless channels of your country [installed]
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ldconfig: File /usr/lib/libpostproc.so.57.3.100 is empty, not checked.
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ldconfig: File /usr/lib/libKF5DBusAddons.so.5.113.0 is empty, not checked.
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ldconfig: File /usr/lib/libgstrtp-1.0.so is empty, not checked.
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ldconfig: File /usr/lib/libgstgl-1.0.so.0.2208.0 is empty, not checked.
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ldconfig: File /usr/lib/libv4l2rds.so.0 is empty, not checked.
ldconfig: File /usr/lib/libgstcontroller-1.0.so.0.2208.0 is empty, not checked.
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ldconfig: File /usr/lib/libQt5EglFSDeviceIntegration.so.5.15.11 is empty, not checked.
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ldconfig: File /usr/lib/libical_cxx.so.3.0.17 is empty, not checked.
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ldconfig: File /usr/lib/libHLSL.so.13.1.1 is empty, not checked.
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ldconfig: File /usr/lib/libQt5Network.so.5.15 is empty, not checked.
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ldconfig: File /usr/lib/libQt5Core.so.5.15 is empty, not checked.
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ldconfig: File /usr/lib/libgstsdp-1.0.so.0 is empty, not checked.
ldconfig: File /usr/lib/libicalss.so is empty, not checked.
ldconfig: File /usr/lib/libKF5Service.so.5.113.0 is empty, not checked.
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ldconfig: File /usr/lib/libboost_stacktrace_addr2line.so.1.83.0 is empty, not checked.
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ldconfig: File /usr/lib/libQt5Xml.so.5.15 is empty, not checked.
ldconfig: File /usr/lib/libSvtAv1Dec.so.0.8.7 is empty, not checked.
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ldconfig: File /usr/lib/libKF5Wallet.so.5 is empty, not checked.
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ldconfig: File /usr/lib/libavfilter.so is empty, not checked.
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ldconfig: File /usr/lib/libKF5SonnetCore.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5ItemViews.so.5 is empty, not checked.
ldconfig: File /usr/lib/libavdevice.so is empty, not checked.
ldconfig: File /usr/lib/libboost_coroutine.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5Auth.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libicalvcal.so.3 is empty, not checked.
ldconfig: File /usr/lib/libKF5Completion.so.5 is empty, not checked.
ldconfig: File /usr/lib/libKF5Bookmarks.so is empty, not checked.
ldconfig: File /usr/lib/libQt5OpenGL.so.5.15.11 is empty, not checked.
ldconfig: File /usr/lib/libKF5Notifications.so is empty, not checked.
ldconfig: File /usr/lib/libQt5Test.so.5 is empty, not checked.
ldconfig: File /usr/lib/libv4l2.so.0.0.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5KIONTLM.so.5 is empty, not checked.
ldconfig: File /usr/lib/libQt5DBus.so.5.15 is empty, not checked.
ldconfig: File /usr/lib/libQt5EglFsKmsSupport.so.5 is empty, not checked.
ldconfig: File /usr/lib/libKF5Completion.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libboost_locale.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libQt5Widgets.so.5.15.11 is empty, not checked.
ldconfig: File /usr/lib/libgsttag-1.0.so.0.2208.0 is empty, not checked.
ldconfig: File /usr/lib/libsecret-1.so.0.0.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5JobWidgets.so.5 is empty, not checked.
ldconfig: File /usr/lib/libgstallocators-1.0.so.0 is empty, not checked.
ldconfig: File /usr/lib/libkwalletbackend5.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5SonnetCore.so is empty, not checked.
ldconfig: File /usr/lib/libKF5KIOFileWidgets.so is empty, not checked.
ldconfig: File /usr/lib/libplds4.so is empty, not checked.
ldconfig: File /usr/lib/libSPIRV.so is empty, not checked.
ldconfig: File /usr/lib/libfreebl3.so is empty, not checked.
ldconfig: File /usr/lib/libboost_math_tr1.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libboost_prg_exec_monitor.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libgstrtp-1.0.so.0.2208.0 is empty, not checked.
ldconfig: File /usr/lib/libQt5OpenGL.so is empty, not checked.
ldconfig: File /usr/lib/libQt5Concurrent.so.5.15.11 is empty, not checked.
ldconfig: File /usr/lib/libv4lconvert.so is empty, not checked.
ldconfig: File /usr/lib/libgstvideo-1.0.so is empty, not checked.
ldconfig: File /usr/lib/libKF5BluezQt.so.6 is empty, not checked.
ldconfig: File /usr/lib/libKF5IdleTime.so.5 is empty, not checked.
ldconfig: File /usr/lib/libgstnet-1.0.so.0.2208.0 is empty, not checked.
ldconfig: File /usr/lib/libgstapp-1.0.so.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5IdleTime.so is empty, not checked.
ldconfig: File /usr/lib/libKF5KIOWidgets.so.5 is empty, not checked.
ldconfig: File /usr/lib/libKF5FileMetaData.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libboost_python311.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libglslang-default-resource-limits.so.13.1.1 is empty, not checked.
ldconfig: File /usr/lib/libSPVRemapper.so.13 is empty, not checked.
ldconfig: File /usr/lib/libQt5Xml.so.5.15.11 is empty, not checked.
ldconfig: File /usr/lib/libgstpbutils-1.0.so.0 is empty, not checked.
ldconfig: File /usr/lib/libgstcontroller-1.0.so.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5GlobalAccel.so is empty, not checked.
ldconfig: File /usr/lib/libgstnet-1.0.so is empty, not checked.
ldconfig: File /usr/lib/libKF5KIOWidgets.so is empty, not checked.
ldconfig: File /usr/lib/libKF5Crash.so.5 is empty, not checked.
ldconfig: File /usr/lib/libKF5KIOGui.so is empty, not checked.
ldconfig: File /usr/lib/libKF5GlobalAccel.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libpostproc.so is empty, not checked.
ldconfig: File /usr/lib/libbtrfs.so.0.1 is empty, not checked.
ldconfig: File /usr/lib/libbtrfs.so is empty, not checked.
ldconfig: File /usr/lib/libavcodec.so.60.31.102 is empty, not checked.
ldconfig: File /usr/lib/libdvbv5.so.0.0.0 is empty, not checked.
ldconfig: File /usr/lib/libglslang-default-resource-limits.so.13 is empty, not checked.
ldconfig: File /usr/lib/libgstcheck-1.0.so.0.2208.0 is empty, not checked.
ldconfig: File /usr/lib/libgstbase-1.0.so.0.2208.0 is empty, not checked.
ldconfig: File /usr/lib/libgstaudio-1.0.so.0.2208.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5BluezQt.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libavfilter.so.9 is empty, not checked.
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ldconfig: File /usr/lib/libKF5ConfigQml.so.5 is empty, not checked.
ldconfig: File /usr/lib/libKF5GlobalAccelPrivate.so.5 is empty, not checked.
ldconfig: File /usr/lib/libboost_chrono.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5XmlGui.so.5 is empty, not checked.
ldconfig: File /usr/lib/libical-glib.so is empty, not checked.
ldconfig: File /usr/lib/libicalss_cxx.so.3 is empty, not checked.
ldconfig: File /usr/lib/libQt5EglFSDeviceIntegration.so.5 is empty, not checked.
ldconfig: File /usr/lib/libKF5Notifications.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libQt5Widgets.so.5.15 is empty, not checked.
ldconfig: File /usr/lib/libbtrfs.so.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5Bookmarks.so.5 is empty, not checked.
ldconfig: File /usr/lib/libboost_nowide.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libgstsdp-1.0.so is empty, not checked.
ldconfig: File /usr/lib/libKF5ConfigCore.so is empty, not checked.
ldconfig: File /usr/lib/libQt5XcbQpa.so.5.15 is empty, not checked.
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ldconfig: File /usr/lib/libv4l2rds.so.0.0.0 is empty, not checked.
ldconfig: File /usr/lib/libboost_program_options.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libQt5DBus.so.5 is empty, not checked.
ldconfig: File /usr/lib/libgstgl-1.0.so.0 is empty, not checked.
ldconfig: File /usr/lib/libboost_system.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libQt5Gui.so is empty, not checked.
ldconfig: File /usr/lib/libbtrfsutil.so is empty, not checked.
ldconfig: File /usr/lib/libKF5KIOGui.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libboost_math_c99l.so.1.83.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5XmlGui.so.5.113.0 is empty, not checked.
ldconfig: File /usr/lib/libplc4.so is empty, not checked.
ldconfig: File /usr/lib/libgstapp-1.0.so.0.2208.0 is empty, not checked.
ldconfig: File /usr/lib/libKF5I18n.so.5 is empty, not checked.
ldconfig: File /usr/lib/libv4lconvert.so.0.0.0 is empty, not checked.
:: Running post-transaction hooks...
(1/4) Arming ConditionNeedsUpdate...
(2/4) Updating module dependencies...
(3/4) Updating linux initcpios...
==> Building image from preset: /etc/mkinitcpio.d/linux66.preset: 'default'
==> Using default configuration file: '/etc/mkinitcpio.conf'
  -> -k /boot/vmlinuz-6.6-x86_64 -g /boot/initramfs-6.6-x86_64.img --microcode /boot/amd-ucode.img
==> Starting build: '6.6.8-2-MANJARO'
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [autodetect]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: 'xhci_pci'
  -> Running build hook: [keyboard]
  -> Running build hook: [keymap]
  -> Running build hook: [consolefont]
==> WARNING: consolefont: no font found in configuration
  -> Running build hook: [plymouth]
  -> Running build hook: [resume]
  -> Running build hook: [filesystems]
  -> Running build hook: [fsck]
==> Generating module dependencies
==> Creating gzip-compressed initcpio image: '/boot/initramfs-6.6-x86_64.img'
==> Image generation successful
==> Building image from preset: /etc/mkinitcpio.d/linux66.preset: 'fallback'
==> Using default configuration file: '/etc/mkinitcpio.conf'
  -> -k /boot/vmlinuz-6.6-x86_64 -g /boot/initramfs-6.6-x86_64-fallback.img -S autodetect --microcode /boot/amd-ucode.img
==> Starting build: '6.6.8-2-MANJARO'
  -> Running build hook: [base]
  -> Running build hook: [udev]
  -> Running build hook: [modconf]
  -> Running build hook: [block]
==> WARNING: Possibly missing firmware for module: 'qla2xxx'
==> WARNING: Possibly missing firmware for module: 'qla1280'
==> WARNING: Possibly missing firmware for module: 'qed'
==> WARNING: Possibly missing firmware for module: 'wd719x'
==> WARNING: Possibly missing firmware for module: 'bfa'
==> WARNING: Possibly missing firmware for module: 'aic94xx'
==> WARNING: Possibly missing firmware for module: 'xhci_pci'
  -> Running build hook: [keyboard]
  -> Running build hook: [keymap]
  -> Running build hook: [consolefont]
==> WARNING: consolefont: no font found in configuration
  -> Running build hook: [plymouth]
  -> Running build hook: [resume]
  -> Running build hook: [filesystems]
  -> Running build hook: [fsck]
==> Generating module dependencies
==> Creating gzip-compressed initcpio image: '/boot/initramfs-6.6-x86_64-fallback.img'
==> Image generation successful
(4/4) Refreshing PackageKit...
Error connecting: Could not connect: No such file or directory
error: command failed to execute correctly
  • Also I tried to reinstall the grub and with I didn’t found any problem but, when I tried to update the grub, it didn’t recognize the command grub-update
[manjaro /]# grub-install
Installing for x86_64-efi platform.
Installation finished. No error reported.
[manjaro /]# grub-update
bash: grub-update: command not found

I’m not sure what else to try. Do you have some idea?

Thanks in advance.

Regards.

Hi,
The command is update-grub.

You could once simple reinstall networkmanager with pacman -S networkmanager-qt5 when you want to force overwrite the previous files, use pacman -S pckgname -- overwrite "*" as option during install.
You can also remove first plasma-nm, then networkmanager-qt5, because plasma-nm package is the icon for network, what you get at your taskbar, then install both again.

If it still doesnt work, you may boot from your usb stick, then fdisk -l, cd /, umount /dev/sdx, fsck /dev/sdx the partition, where your system is installed.
Then reboot again into the usb stick, and chroot into your system, then you should have network too.
In case you dont know how to chroot, you can find some infos with a search.
Ie. like this
Then remove and reinstall the kernel again.

All that problems with ldconfig are broken packages, the easiest way would be to reinstall the depending packages. That was, what i did by finding them first with pacman -Qqkk or pacman -Qkk,
The packages what are listed with the first command can have problems, but it shows also packages,
where only files been changed afterwards, like settings files, configuration files etc.
So means, they are not all broken, but by reinstalling them it should fix the dynamic links.

Hi @Joe_Ge

Just to make sure that I understand correctly.

The part where you mention to uninstall network manager. Do i have to perform it on a tty environment or with chroot?

Regards

If you can reach a TTY when booting normally (not booting with the Manjaro installer), there is no pressing need to use chroot. Also there is no need to remove NetworkManager; at least none that I can see from your comments.

@Joshua-17 did you check your disk space somehow. Empty files can be a reason of that. For sure the original update went sideways.

export LANG=C
df -h

Also it seems that your system is older before the big KDE frameworks renaming. So some issues might occur. It is a renaming, so no big changes. You can use this page to figure out which package should be in which branch of Manjaro. Type the broken package and search for its version: https://packages.manjaro.org/

With sudo pacman -Rdd <package name> you can remove a package manually and ignore its dependencies. With sudo pacman -Sdd <package name> you can install a package and ignore its dependencies. It is good however to note those down as you will tell pacman to ignore stuff when doing so. Also it is good to have a bootable ISO of Manjaro if you butchered your installed OS too much, so you’re able to still chroot into it to fix stuff.

So check your disk space first and then step by step to recover your system.

You can try first try to reinstall or uninstall/install at TTY and if it still doesnt work, then try it with chroot from your usb stick.
Your aim is, that you get a working network again. Therefor it does not really matter, how you manage it.

The difference is only, when you boot from your usb stick, you network will run, because the system will be loaded from the files on the usb stick.
But when you start with your pc, it will still not work at the current state.

Hi Guys, hope you are doing well.

I was able to identify the packages that were broken during update. I try to update those but, things started to get worse.

I needed to complete some tasks on my machine so, I ended up resinstalling Manjaro and now I have a working system.

I want to thank all of you for your support and patience with this.

I wish all the best in your lives. And of course Happy new year 2024.

Cheers!!

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