The current Discourse forum has been operating for a few years now and there’s a good level of existing content here.
However, something which frequently occurs is re-posting of the same question multiple times, whether when someone posts something covered last week or last month, or when multiple people post the same issue soon after an update pack.
The Arch forum tends to take a very hard line on these kinds of things, mainly coming down to a “Search the forum. Closed.”
While I don’t want to go down quite as hard a line, I also feel that “enabling” lazy behaviour by parroting the same answers multiple times in multiple threads is a waste of our active members’ time, and helps feed “help vampires”.
I’d like to start a discussion around how we, as a community, should approach these kinds of “tired old questions” which are regularly asked on the forum.
To get us started:
- How hard should we be?
- Are we already hard enough?
- Do we need a “FAQ” post which we can link to when closing a thread?
Edit July 30, 2018 (Europe: Paris), July 29, 2018 (America: Los Angeles)
Ideas which are impossible to implement almost always sound good - up until you want to implement them.
When suggesting something can people also try to keep in mind whether it’s possible, how much effort it would take, and who would be implementing it?