I got Asus Zenbook 14, and suspend mode on my laptop doesn’t work. Like at all.
When I’m trying to suspend, the laptop is still working, the power button light is still on, and the coolers on as well.
What I have already tried to do:
- Switching kernels
- Turning off fastboot.
- I used scripts to turn off the network adapter from other similar posts on this forum.
- Switching GPU’s driver.
I do not know what information to provide for a better understanding of the problem, if necessary, write about it, please.
Suggest solutions, I hope we will defeat this problem together since I am not alone here with a similar problem.
System:
Kernel: 5.10.42-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
root=UUID=088ef75f-4872-4f47-8e9d-ceb0144a7e82 rw quiet splash apparmor=1
security=apparmor udev.log_priority=3
Desktop: GNOME 3.38.4 tk: GTK 3.24.29 wm: gnome-shell dm: GDM 40.0
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: ASUSTeK product: ZenBook UX434DA_UM433DA v: 1.0
serial: <filter>
Mobo: ASUSTeK model: UX434DA v: 1.0 serial: <filter>
UEFI: American Megatrends v: UX434DA_UM433DA.307 date: 12/09/2020
Battery:
ID-1: BAT0 charge: 9.5 Wh (21.9%) condition: 43.3/50.0 Wh (86.5%)
volts: 11.9 min: 11.9 model: ASUSTeK ASUS Battery type: Li-ion serial: N/A
status: Charging cycles: 66
Memory:
RAM: total: 5.81 GiB used: 1.81 GiB (31.1%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: Quad Core model: AMD Ryzen 5 3500U with Radeon Vega Mobile Gfx
bits: 64 type: MT MCP arch: Zen/Zen+ note: check family: 17 (23)
model-id: 18 (24) stepping: 1 microcode: 8108109 cache: L2: 2 MiB
bogomips: 33551
Speed: 2169 MHz min/max: 1400/2100 MHz boost: enabled Core speeds (MHz):
1: 2169 2: 1226 3: 1224 4: 1227 5: 1224 6: 1227 7: 1293 8: 1395
Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
bmi2 bpext clflush clflushopt clzero cmov cmp_legacy constant_tsc cpb cpuid
cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid f16c flushbyasid
fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb irperf lahf_lm lbrv lm mca
mce misalignsse mmx mmxext monitor movbe msr mtrr mwaitx nonstop_tsc nopl
npt nrip_save nx osvw overflow_recov pae pat pausefilter pclmulqdq pdpe1gb
perfctr_core perfctr_llc perfctr_nb pfthreshold pge pni popcnt pse pse36
rdrand rdseed rdtscp rep_good sep sev sev_es sha_ni skinit smap smca sme
smep ssbd sse sse2 sse4_1 sse4_2 sse4a ssse3 succor svm svm_lock syscall tce
topoext tsc tsc_scale v_vmsave_vmload vgif vmcb_clean vme vmmcall wdt
xgetbv1 xsave xsavec xsaveerptr xsaveopt xsaves
Vulnerabilities: Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP:
disabled, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: AMD Picasso vendor: ASUSTeK driver: amdgpu v: kernel
bus-ID: 03:00.0 chip-ID: 1002:15d8 class-ID: 0300
Device-2: IMC Networks USB2.0 HD IR UVC WebCam type: USB driver: uvcvideo
bus-ID: 3-2:3 chip-ID: 13d3:56cb class-ID: 0e02 serial: <filter>
Display: wayland server: X.org 1.20.11 compositor: gnome-shell driver:
loaded: amdgpu note: n/a (using device driver) - try sudo/root display-ID: 0
resolution: <missing: xdpyinfo>
OpenGL: renderer: AMD Radeon Vega 8 Graphics (RAVEN DRM 3.40.0
5.10.42-1-MANJARO LLVM 12.0.0)
v: 4.6 Mesa 21.1.2 direct render: Yes
Audio:
Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio driver: snd_hda_intel
v: kernel bus-ID: 03:00.1 chip-ID: 1002:15de class-ID: 0403
Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor driver: N/A
alternate: snd_pci_acp3x, snd_rn_pci_acp3x bus-ID: 03:00.5
chip-ID: 1022:15e2 class-ID: 0480
Device-3: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel
v: kernel bus-ID: 03:00.6 chip-ID: 1022:15e3 class-ID: 0403
Sound Server-1: ALSA v: k5.10.42-1-MANJARO running: yes
Sound Server-2: JACK v: 0.125.0 running: no
Sound Server-3: PulseAudio v: 14.2 running: yes
Sound Server-4: PipeWire v: 0.3.30 running: no
Network:
Device-1: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel
bus-ID: 01:00.0 chip-ID: 8086:24fd class-ID: 0280
IF: wlp1s0 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
bus-ID: 1-4:2 chip-ID: 8087:0a2b class-ID: e001
Report: rfkill ID: hci0 rfk-id: 3 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: see --recommends
Logical:
Permissions: Unable to run lvs. Root privileges required.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 238.47 GiB used: 62.67 GiB (26.3%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: SK Hynix model: HFM256GDJTNG-8310A
size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 15.8 Gb/s
lanes: 2 rotation: SSD serial: <filter> rev: 80001C00 temp: 45.9 C
scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 238.17 GiB size: 233.38 GiB (97.99%)
used: 62.67 GiB (26.9%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2
label: N/A uuid: 088ef75f-4872-4f47-8e9d-ceb0144a7e82
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
label: NO_LABEL uuid: 6E4A-86DC
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
ID-1: swap-1 type: file size: 8 GiB used: 0 KiB (0.0%) priority: -2
file: /swapfile
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 4 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-4:2 info: Intel Bluetooth wireless interface type: Bluetooth
driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA
chip-ID: 8087:0a2b class-ID: e001
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-1:2 info: Realtek RTS5129 Card Reader Controller
type: <vendor specific> driver: rtsx_usb,rtsx_usb_ms,rtsx_usb_sdmmc
interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:0129
class-ID: ff00 serial: <filter>
Device-2: 3-2:3 info: IMC Networks USB2.0 HD IR UVC WebCam type: Video
driver: uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 13d3:56cb class-ID: 0e02 serial: <filter>
Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 1 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 58.2 C mobo: 58.0 C gpu: amdgpu temp: 58.0 C
Fan Speeds (RPM): cpu: 3200
Info:
Processes: 292 Uptime: 9m wakeups: 436 Init: systemd v: 248 tool: systemctl
Compilers: gcc: 11.1.0 Packages: 1291 pacman: 1276 lib: 303 flatpak: 9
snap: 6 Shell: Zsh v: 5.8 running-in: gnome-terminal inxi: 3.3.04
How should I proceed?