USB flash drives or allegedly any USB devices do not work. But lsusb sees them

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1

What logfiles should I provide to diagnose and fix this issue?

2

sudo dmesg should show if it see’s you usb drives.

3

If lsusb sees them - they are obviously available.

Please do provide some context - while we would love the Discourse mind reader plugin - :brain: - it has some serious flaws.

Manjaro usually reads whatever device you plug - so the immediate questions are:

  • What changes you have made to the default Manjaro system?
  • Which packages have you removed?
  • Is the user default installed user with admin rights or a secondary user with no admin rights?
4

I did not make any fundamental changes to my Manjaro. The user is the one created during installation.

5

Oh, suddenly my USB scanner seems to work. But not USB drive, it is seen via lsusb but not in gparted.

6

$ sudo dmesg | grep -i usb
[2959878.758318] usb 3-1.2: new full-speed USB device number 18 using ehci-pci
[2959878.991631] usb 3-1.2: not running at top speed; connect to a high speed hub
[2959878.999171] usb 3-1.2: New USB device found, idVendor=058f, idProduct=6387, bcdDevice= 1.03
[2959878.999177] usb 3-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[2959878.999179] usb 3-1.2: Product: Mass Storage
[2959878.999181] usb 3-1.2: Manufacturer: Generic
[2959878.999183] usb 3-1.2: SerialNumber: ********
[2959915.668509] usb 3-1.2: USB disconnect, device number 18
[2959936.218341] usb 3-1.2: new high-speed USB device number 19 using ehci-pci
[2959936.487994] usb 3-1.2: New USB device found, idVendor=058f, idProduct=6387, bcdDevice= 1.03
[2959936.487999] usb 3-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[2959936.488002] usb 3-1.2: Product: Mass Storage
[2959936.488004] usb 3-1.2: Manufacturer: Generic
[2959936.488006] usb 3-1.2: SerialNumber: **********

7

I know there is/has been issues with xhci firmware (USB 3 controller) - something with the Renesas vendor and a foggy licensing

8

OK, how do I fix that?

9

That depends on your system.

One solution is to install a LTS kernel - then use shift or esc at restart to show the grub menu - then select advanced options and select the LTS kernel (grub is configured to remember last choice).

If you are using e.g. 5.8 - another solution is to up your kernel to 5.9 - but that may require you to switch branch to at least testing.

What you choose - is up to you.

10

Can anyone please post detailed list of commands to type in console to either diagnose the problem or to fix that?

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11

I’m using Manjaro Gnome on HP stream notebook but after kernel updating, the usb flash drive no longer show but on inserting it a sound is heard showing thar its been detected. I nned your help!!