Starting Live ISO leads to two black monitors

Support Graphics & Display
1

I downloaded the Manjaro ISO image this afternoon placing the ISO on my Ventoy USB. Later in the day I booted up the ISO to the Live mode.

It began to run just fine and I chose the default choice to try Manjaro, Now make note here that I have two monitors: a small one on an HDMI and my main one on the DPI and some builds have issues when I have two monitors active. I had two monitors active.

As it processed to run the ISO I could see from the lights on my keyboard and other devices that it was loading up. Then…nothing. Both monitors are black. I had to reset my computer and return to the installed OS.

I added my hardware in my profile.

2

Start the system with the open source drivers option.

3

Please also provide system information as described (below).

Have you tried with only one monitor connected (with the default open source drivers, as mentioned)?

Additionally, when loading Ventoy there are two options shown;

  1. Normal
  2. Grub mode (or whatever it’s listed as)

The second option can work better with some hardware – try with whichever you didn’t choose last time.

Regards.

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Update Announcements

The Update Announcements contain important information and a Known Issues and Solutions section that should generally be checked before posting a request for support.

System Information

While information from *-fetch type apps might be fine for someone wishing to buy your computer, for Support purposes it’s better to ask your system directly; :eyes:

Output of the inxi command with appropriate parameters will achieve this (naturally, formatted according to forum guidelines) and will generally be more useful for those wishing to help:

inxi --filter --verbosity=8

or the short form:

inxi -zv8

Be prepared to provide output from other commands whenever asked. It’s equally important to provide as much actionable information as possible in your first post, rather than simply indicating there is a problem.

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4

It actually was running the disgusting neaveau driver…I was able to determine that.

5

One thing I should mention: did you verify the copied .ISO on the Ventoy stick, as well as the original download? It’s possible it didn’t transfer 100% correctly.

Easiest way is probably to copy the sha256sum text file to the Ventoy stick and run the check from there, saves specifying directories.

6

After my 5th attempt to post the inxi output I have given up.
No matter how much cleaning I do on it I get the error Sorry you cannot include links in your post. Apparently even [slash]etc[slash] is bad.

7

Yes I confirmed the files.

8

With all due respect, I expect my installs of Linux to be capable of modern hardware and configurations. Two monitors is much larger among gamers now adays than in the past. This is the second linux install that is failing because of multiple monitors. It should be handled by your software without issues not with one monitor unplugged.

9

With all due respect, you didn’t answer the question.

I’ll simply wish you luck.

Regards.

An exceptionally small amount of users sometimes seem confused by the way Discourse (the forum software) presents those warnings, but they may be safely ignored.

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10

While that may be true, GNU/Linux is not a gaming OS — notwithstanding the efforts of some to market it as such — and was also never meant to be a substitute for Microsoft Windows.

GNU/Linux is a POSIX operating system — and for that matter, one that powers about 90% of the internet, all of the world’s top-500 supercomputers, several instances on IBM mainframes, the Large Hadron Collider at CERN, the various Mars rovers, most in-vehicle infotainment systems, and the design and rendering farms of the special effects divisions of Industrial Light & Magic, Pixar, et al — and it was intended to be a Free & Open Source alternative to proprietary UNIX.

You’re barking up the wrong tree. We don’t develop Nvidia drivers. Nvidia does. So I would suggest dropping them a nice email and asking them why they insist on being such jerks when their competitors AMD and Intel have no issues at all working with the Free & Open Source Software community.

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11

Manjaro Linux Forum is a community forum - only a few who is actually part of the team is active on the forum - and the community does not maintain anything - they are mere sharing their knowledge.

The Ryzen 7945HX provides an iGPU Radeon 610N which is the one used when you boot using open source drivers.

That is - unless you have configured the system firmware to use the dGPU in which case the nouveau driver is used.

In that case you should try with the proprietary driver option.

Even so Nvidia is known to be problematic when used with Linux - a well known fact in the gamer community.

Just proving my point - your hardware has not been chosen with Linux in mind.

It is not easy to find hardware that works with Linux - but there is a few vendors out there.

If you really want a Linux gaming system - I suggest you do your due diligence and research your options before pouring your hard earned gold into hardware that is not designed with Linux in mind.

Troubleshooting

From this I assume your system has a working Windows installation.

  • Boot into your firmware - ensure the iGPU is the primary GPU.
    • If that is not possible e.g. the system is forced to use dGPU when detected, remove the dGPU from the system.
  • Boot the system from ISO using the open source option and verify if the system boot

If the system boots to a graphical desktop - fantastic - install the system.

Reboot the system without the ISO to verify the new boot loader is giving you the option to select Manjaro and Windows.

Then you may proceed to adding back the dGPU.

After adding back the dGPU, boot the system without the ISO and verify you can reach the GRUB loader.

If you can reach GRUB - navigate to Manjaro Linux item - and press e to edit. Using the arrow keys navigate to line with the word splash and add the number three (3) to the end of the line. Press F10 to continue.

Login using the username and password you created a installation.

First ensure your system is fully up-to-date (the ISO is a mere snapshot of the packages at the time of creation).

sudo pacman -Syu

If this updates your kernel - reboot the system once more and repeat the above to login.

Then run the following command

inxi -Fxxxc0 | curl -F 'file=@-' https://0x0.st

Make a note of the url provided as response - edit your initial topic and add the url - as this will provide hardware identification information.

```
https://0x0.st/blablago.txt
```

First run a script to recommend which Nvidia driver to use

nvidia-recommended-driver

Based on that information - install the driver - when done restart your system.

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