Steam Connection Issue

rehunn · 20 July 2023 23:51

Steam recently did a sizable internal update and I’ve lost ability to connect, anyone with a similar problem
(Manjaro 6.4.3)

bedna · 21 July 2023 00:29

Try steam --reset

ydar · 21 July 2023 00:46

I’ve been using Steam on Linux since 2012. Connection issues aren’t that uncommon. Usually you just need to be patient and try again later.

That being said, how long have you not been able to connect?

weingeist · 21 July 2023 15:17

You can test

steam %U --no-sandbox

omano · 21 July 2023 20:47

Doing that lead in the total wipe of the Steam local folder, minus the steamapps folder basically (you will keep your game library). All the user data like the screenshots will be wiped. make sure to backup them first.

What’s the actual issue. Tell us the exact problem instead of a vague “guess game” post.

You can start Steam from the terminal to have the console output directly so we can see what is going on.

rehunn · 21 July 2023 23:08

steam.sh[8855]: Running Steam on manjarolinux 23.0.0 64-bit
steam.sh[8855]: STEAM_RUNTIME is enabled automatically
setup.sh[8929]: Steam runtime environment up-to-date!
steam.sh[8855]: Steam client's requirements are satisfied
[2023-07-21 16:06:30] Startup - updater built Jul 20 2023 00:33:21
[2023-07-21 16:06:30] Startup - Steam Client launched with: '/home/richardh/.local/share/Steam/ubuntu12_32/steam'
[2023-07-21 16:06:30] Opted in to client beta 'publicbeta' via beta file
You are in the 'publicbeta' client beta.
07/21 16:06:30 Init: Installing breakpad exception handler for appid(steam)/version(1689814451)/tid(9007)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2023-07-21 16:06:30] Loading cached metrics from disk (/home/richardh/.local/share/Steam/package/steam_client_metrics.bin)
[2023-07-21 16:06:30] Using the following download hosts for Public, Realm steamglobal
[2023-07-21 16:06:30] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-07-21 16:06:30] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-07-21 16:06:30] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-07-21 16:06:30] Checking for update on startup
[2023-07-21 16:06:30] Checking for available updates...
[2023-07-21 16:06:30] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_publicbeta_ubuntu12
[2023-07-21 16:06:30] Manifest download: send request
[2023-07-21 16:06:30] Manifest download: waiting for download to finish
[2023-07-21 16:06:31] Manifest download: finished
[2023-07-21 16:06:31] Download skipped: /steam_client_publicbeta_ubuntu12 version 1689814451, installed version 1689814451, existing pending version 0
[2023-07-21 16:06:31] Nothing to do
[2023-07-21 16:06:31] Verifying installation...
[2023-07-21 16:06:31] Performing checksum verification of executable files
[2023-07-21 16:06:31] Verification complete
/usr/share/themes/Breath/gtk-2.0/widgets/entry:70: error: unexpected identifier 'direction', expected character '}'
/usr/share/themes/Breath/gtk-2.0/widgets/styles:36: error: invalid string constant "combobox_entry", expected valid string constant
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf1031db0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf1030500
GetWin32Stats: display was not open yet, good
GetWin32Stats: display was not open yet, good
steamwebhelper.sh[9017]: Runtime for steamwebhelper: defaulting to /home/richardh/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[9017]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
CAppInfoCacheReadFromDiskThread took 35 milliseconds to initialize
Assertion 'device' failed at src/libsystemd/sd-device/device-private.c:103, function device_get_tags_generation(). Aborting.
crash_20230721160632_27.dmp[9173]: Uploading dump (out-of-process)
/tmp/dumps/crash_20230721160632_27.dmp
crash_20230721160632_27.dmp[9173]: Finished uploading minidump (out-of-process): success = yes
crash_20230721160632_27.dmp[9173]: response: CrashID=bp-7147ca30-f8c8-4a55-aaf8-b04e82230721
crash_20230721160632_27.dmp[9173]: file ''/tmp/dumps/crash_20230721160632_27.dmp'', upload yes: ''CrashID=bp-7147ca30-f8c8-4a55-aaf8-b04e82230721''
/home/richardh/.local/share/Steam/steam.sh: line 798:  9007 Aborted                 (core dumped) "$STEAMROOT/$STEAMEXEPATH" "$@"

Moderator edit: In the future, please use proper formatting: [HowTo] Post command output and file content as formatted text

MrLavender · 21 July 2023 23:34

That’s not a connection problem, it’s crashing…

I suggest opting out. Find and delete the beta file, I think it’s at ~/.local/share/Steam/package/beta.

weingeist · 22 July 2023 00:15

test
steam -no-cef-sandbox

rehunn · 22 July 2023 00:17

steam -no-cef-sandbox                                                                                                                                                  ✔  4s  
steam.sh[12689]: Running Steam on manjarolinux 23.0.0 64-bit
steam.sh[12689]: STEAM_RUNTIME is enabled automatically
setup.sh[12763]: Steam runtime environment up-to-date!
steam.sh[12689]: Steam client's requirements are satisfied
[2023-07-21 17:16:47] Startup - updater built Jul 20 2023 00:33:21
[2023-07-21 17:16:47] Startup - Steam Client launched with: '/home/richardh/.local/share/Steam/ubuntu12_32/steam' '-no-cef-sandbox'
[2023-07-21 17:16:47] Opted in to client beta 'publicbeta' via beta file
You are in the 'publicbeta' client beta.
07/21 17:16:47 Init: Installing breakpad exception handler for appid(steam)/version(1689814451)/tid(12841)
Looks like steam didn't shutdown cleanly, scheduling immediate update check
[2023-07-21 17:16:47] Loading cached metrics from disk (/home/richardh/.local/share/Steam/package/steam_client_metrics.bin)
[2023-07-21 17:16:47] Using the following download hosts for Public, Realm steamglobal
[2023-07-21 17:16:47] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2023-07-21 17:16:47] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2023-07-21 17:16:47] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2023-07-21 17:16:47] Checking for update on startup
[2023-07-21 17:16:47] Checking for available updates...
[2023-07-21 17:16:47] Downloading manifest: https://client-update.akamai.steamstatic.com/steam_client_publicbeta_ubuntu12
[2023-07-21 17:16:47] Manifest download: send request
[2023-07-21 17:16:47] Manifest download: waiting for download to finish
[2023-07-21 17:16:47] Manifest download: finished
[2023-07-21 17:16:47] Download skipped: /steam_client_publicbeta_ubuntu12 version 1689814451, installed version 1689814451, existing pending version 0
[2023-07-21 17:16:47] Nothing to do
[2023-07-21 17:16:47] Verifying installation...
[2023-07-21 17:16:47] Performing checksum verification of executable files
[2023-07-21 17:16:48] Verification complete
/usr/share/themes/Breath/gtk-2.0/widgets/entry:70: error: unexpected identifier 'direction', expected character '}'
/usr/share/themes/Breath/gtk-2.0/widgets/styles:36: error: invalid string constant "combobox_entry", expected valid string constant
XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xf0c06db0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xf0c05500
GetWin32Stats: display was not open yet, good
GetWin32Stats: display was not open yet, good
steamwebhelper.sh[12852]: Runtime for steamwebhelper: defaulting to /home/richardh/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[12852]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3()
steamwebhelper.sh[12852]: CEF sandbox already disabled
CAppInfoCacheReadFromDiskThread took 36 milliseconds to initialize
Assertion 'device' failed at src/libsystemd/sd-device/device-private.c:103, function device_get_tags_generation(). Aborting.
crash_20230721171649_27.dmp[13008]: Uploading dump (out-of-process)
/tmp/dumps/crash_20230721171649_27.dmp
crash_20230721171649_27.dmp[13008]: Finished uploading minidump (out-of-process): success = yes
crash_20230721171649_27.dmp[13008]: response: CrashID=bp-15772831-73da-4ec8-b3d7-4e7b82230721
crash_20230721171649_27.dmp[13008]: file ''/tmp/dumps/crash_20230721171649_27.dmp'', upload yes: ''CrashID=bp-15772831-73da-4ec8-b3d7-4e7b82230721''
/home/richardh/.local/share/Steam/steam.sh: line 798: 12841 Aborted                 (core dumped) "$STEAMROOT/$STEAMEXEPATH" "$@"

Moderator edit: In the future, please use proper formatting: [HowTo] Post command output and file content as formatted text

weingeist · 22 July 2023 00:26

Did you install libgudev ?

github.com/ValveSoftware/steam-for-linux

Steam crashes at launch with libgudev 238

opened 11:00PM - 06 Jul 23 UTC

camperboy1000

runtime Distro Family: Arch

#### Your system information * Steam client version (build number or date): 1…687386907 * Distribution (e.g. Ubuntu): Archlinux * Opted into Steam client beta?: No * Have you checked for system updates?: Yes * Steam Logs: [steam-logs.tar.gz](https://github.com/ValveSoftware/steam-for-linux/files/11973055/steam-logs.tar.gz) * GPU: AMD Radeon RX 570 8GB #### Please describe your issue in as much detail as possible: Arch Linux recently updated the `libgudev` and `lib32-libgudev` packages to version `238` in accordance with the release upstream. After updating, Steam crashes during launch. I have included the last couple lines before the crash below: ``` [...] steamwebhelper.sh[32091]: glibc >= 2.34, partially disabling sandbox until CEF supports clone3() CAppInfoCacheReadFromDiskThread took 144 milliseconds to initialize Failed to init SteamVR because it isn't installed Assertion 'device' failed at src/libsystemd/sd-device/device-private.c:103, function device_get_tags_generation(). Aborting. crash_20230706184645_26.dmp[32280]: Uploading dump (out-of-process) /tmp/dumps/crash_20230706184645_26.dmp [...] ``` Downgrading `libgudev` and `lib32-libgudev` to version `237-2` works. #### Steps for reproducing this issue: 1. Update `libgudev` and `lib32-libgudev` to version `238-1` 2. Attempt to launch Steam 3. Steam aborts after updating and uploads a crash report #### ~~Temporary Workaround~~ ~~Downgrading the `libgudev` and `lib32-libgudev` packages to version `237-2` is a temporarily workaround to get Steam to launch. The [downgrade AUR package](https://aur.archlinux.org/packages/downgrade) can be used to do this. Remember to update these packages when this issue is fixed.~~ ### Solutions See [this comment by devkarthin](https://github.com/ValveSoftware/steam-for-linux/issues/9805#issuecomment-1626486059) for a couple solutions.

rehunn · 22 July 2023 00:34

No, I did not install libgudev 238, this update was one of Steam’s automatic updates which seem to work
exactly the opposite of intended, the larger the update the more the problems.