Bluetooth issues with headphones and BT speaker

Hi,

I am new to Manjaro. I installed it a few days ago. Now I am trying to pair my BT headphones (Bose QC35) and a boom 2 bluetooth speaker. The bluetooth menu detects the Bose headphones but it says “not connected” and there is no way I can pair them. I can pair them with my smartphone, so it shouldn’t be an issue of the headphones. Regarding the bluetooth speaker, it pairs also with the smartphone. However it doesn’t show up on the list of bluetooth devices detected by Manjaro. So, not able to pair the headphones and speaker not detected.

I appreciate your help.


 System:
  Kernel: 5.10.53-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 
  root=UUID=0611fba7-d9d4-46c0-86c4-c223bad5b669 rw quiet splash apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: GNOME 40.3 tk: GTK 3.24.30 wm: gnome-shell dm: GDM 40.1 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Laptop System: LENOVO product: 82FG v: IdeaPad 5 15ITL05 
  serial: <filter> Chassis: type: 10 v: IdeaPad 5 15ITL05 serial: <filter> 
  Mobo: LENOVO model: LNVNB161216 v: NO DPK serial: <filter> UEFI: LENOVO 
  v: FHCN24WW date: 01/14/2021 
Battery:
  ID-1: BAT0 charge: 70.0 Wh (100.0%) condition: 70.0/70.0 Wh (100.0%) 
  volts: 17.3 min: 15.1 model: LGC L19L4PF1 type: Li-poly serial: <filter> 
  status: Full cycles: 3 
Memory:
  RAM: total: 15.43 GiB used: 6.9 GiB (44.7%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP 
  arch: Tiger Lake family: 6 model-id: 8C (140) stepping: 1 microcode: 88 
  cache: L2: 12 MiB bogomips: 44864 
  Speed: 1284 MHz min/max: 400/4700 MHz Core speeds (MHz): 1: 1284 2: 1291 
  3: 1300 4: 1240 5: 1300 6: 1301 7: 1299 8: 1297 
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_capabilities 
  arch_perfmon art avx avx2 avx512_bitalg avx512_vbmi2 avx512_vnni 
  avx512_vp2intersect avx512_vpopcntdq avx512bw avx512cd avx512dq avx512f 
  avx512ifma avx512vbmi avx512vl bmi1 bmi2 bts cat_l2 cdp_l2 clflush 
  clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl 
  dtes64 dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma 
  fpu fsgsbase fsrm fxsr gfni ht hwp hwp_act_window hwp_epp hwp_notify 
  hwp_pkg_req ibpb ibrs ibrs_enhanced ida intel_pt invpcid invpcid_single 
  lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b movdiri msr mtrr 
  nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge 
  pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed rdt_a rdtscp rep_good 
  sdbg sep sha_ni smap smep split_lock_detect ss ssbd sse sse2 sse4_1 sse4_2 
  ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer 
  tsc_known_freq umip vaes vme vmx vnmi vpclmulqdq vpid x2apic xgetbv1 xsave 
  xsavec xsaveopt xsaves xtopology xtpr 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: Lenovo 
  driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:9a49 class-ID: 0300 
  Device-2: Chicony Integrated Camera type: USB driver: uvcvideo bus-ID: 3-5:2 
  chip-ID: 04f2:b6ee class-ID: 0e02 serial: <filter> 
  Display: wayland server: X.org 1.20.11 compositor: gnome-shell driver: 
  loaded: i915 note: n/a (using device driver) - try sudo/root display-ID: 0 
  resolution: <missing: xdpyinfo> 
  OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 21.1.5 
  direct render: Yes 
Audio:
  Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Lenovo 
  driver: sof-audio-pci alternate: snd_hda_intel,snd_sof_pci bus-ID: 00:1f.3 
  chip-ID: 8086:a0c8 class-ID: 0401 
  Sound Server-1: ALSA v: k5.10.53-1-MANJARO running: yes 
  Sound Server-2: JACK v: 1.9.19 running: no 
  Sound Server-3: PulseAudio v: 14.2 running: yes 
  Sound Server-4: PipeWire v: 0.3.32 running: no 
Network:
  Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel port: 3000 
  bus-ID: 00:14.3 chip-ID: 8086:a0f0 class-ID: 0280 
  IF: wlp0s20f3 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  WAN IP: <filter> 
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB 
  driver: btusb v: 0.8 bus-ID: 3-10:3 chip-ID: 8087:0aaa class-ID: e001 
  Report: rfkill ID: hci0 rfk-id: 3 state: up address: see --recommends 
Logical:
  Message: No logical block device data found. 
RAID:
  Message: No RAID data found. 
Drives:
  Local Storage: total: 476.94 GiB used: 17.02 GiB (3.6%) 
  SMART Message: Required tool smartctl not installed. Check --recommends 
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Samsung model: MZALQ512HALU-000L2 
  size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s 
  lanes: 4 type: SSD serial: <filter> rev: BL2QFXV7 temp: 27.9 C scheme: GPT 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%) 
  used: 17.02 GiB (3.6%) fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 
  label: N/A uuid: 0611fba7-d9d4-46c0-86c4-c223bad5b669 
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 
  label: NO_LABEL uuid: 7A65-0E5E 
Swap:
  Alert: No swap data was found. 
Unmounted:
  Message: No unmounted partitions found. 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
  Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 3-5:2 info: Chicony Integrated Camera type: Video driver: uvcvideo 
  interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 04f2:b6ee 
  class-ID: 0e02 serial: <filter> 
  Device-2: 3-10:3 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) 
  type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s 
  power: 100mA chip-ID: 8087:0aaa class-ID: e001 
  Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 39.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 266 Uptime: 1d 5h 56m wakeups: 44482 Init: systemd v: 248 
  tool: systemctl Compilers: gcc: N/A Packages: pacman: 1358 lib: 335 
  flatpak: 0 Shell: Zsh v: 5.8 running-in: gnome-terminal inxi: 3.3.06 

BT headphones

They show up in bluetooth device manager? If you right click and select info what does it say for paired, trusted, blocked and connected?

BT speaker
Sometimes I’ve found it will take a while for Manjaro to see a bluetooth device - say ten minutes. Also, some devices may not show up if they are paired with something else.