Multiple past forum posts exist for this issue, titled Anyone here has a default Manjaro XFCE keyboard shortcut? and Lost keybaord functionality after "Reset to Defaults" (sorry, forum won’t let me link them)
It seems that when a new user is created, including the original user and root, /etc/skel/.config/xfce4/xfconf/xfce-perchannel-xml/xfce4-keyboard-shortcuts.xml is copied to their ~/.config/xfce4/xfconf/xfce-perchannel-xml/, and that file can be copied manually later to reset to the original configuration. However, clicking the “Reset to Defaults” button in the GUI Keyboard Settings interface loads a completely different set of shortcuts from somewhere, possibly /etc/xdg/xfce4/xfconf/xfce-perchannel-xml/xfce4-keyboard-shortcuts.xml.
Is there a reason the source of the reset doesn’t have Manjaro’s defaults in it?
When a user is first created, in a generalized linux app, the files in /etc/skel are referenced.
When a user clicks Reset in an XFCE config app, the files in /etc/xdg/xfce4 are refereneced.
I suppose a feature request could be made to Manjaro to have an app in “Manjaro Settings Manager” to Reset XFCE components from /etc/skel/.config. Or maybe to XFCE to recognize /etc/skel/.config
For a DIY solution, when you first install/create a user or you get your desktop “just right”, take a backup/snapshot of .config and use the files in the backup to restore. If you need to compare the difference between files, use diff or the GUI meld.