Hey, my laptop sundenly stopped working with my external monitor can someone help. I’ve tried using an older kernal which did nothing. I don’t know what else to try. My UHD620 does support dual display it just stopped working now. I can provide console outputs of stuff but I don’t know what to provide.
Here’s the output of lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DR
AM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen C
ore Processor Thermal Subsystem (rev 08)
00:13.0 Non-VGA unclassified device: Intel Corporation Sunrise Point-LP Integrated Sensor Hu
b (rev 21)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (
rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Contr
oller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Contr
oller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev
21)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1d.1 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #10 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Re
ader (rev 01)
02:00.0 Network controller: Intel Corporation Wireless 7265 (rev 61)
Here’s the output of xrandr
Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 32767 x 32767
eDP1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 310mm x 170mm
1920x1080 60.02*+ 59.93 40.02
1680x1050 59.88
1400x1050 59.98
1600x900 60.00 59.95 59.82
1280x1024 60.02
1400x900 59.96 59.88
1280x960 60.00
1368x768 60.00 59.88 59.85
1280x800 59.81 59.91
1280x720 59.86 60.00 59.74
1024x768 60.00
1024x576 60.00 59.90 59.82
960x540 60.00 59.63 59.82
800x600 60.32 56.25
864x486 60.00 59.92 59.57
640x480 59.94
720x405 59.51 60.00 58.99
640x360 59.84 59.32 60.00
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
Here’s the output of inxi
[rodude123@rodude123s-pavilion-x360 xorg]$ inxi --admin --verbosity=7 --filter --no-host --width
System:
Kernel: 5.4.105-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.4-x86_64
root=UUID=b83ccc6f-cd51-40a5-8f75-624d8271da5e rw quiet apparmor=1
security=apparmor resume=UUID=f7d37918-d9ad-48fc-a68e-526f73db2baf
udev.log_priority=3
Desktop: KDE Plasma 5.21.3 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 1
dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Convertible System: HP product: HP Pavilion x360 Convertible 14-ba1xx
v: Type1ProductConfigId serial: <filter> Chassis: type: 31 serial: <filter>
Mobo: HP model: 83C4 v: 31.61 serial: <filter> UEFI: Insyde v: F.53
date: 05/16/2019
Battery:
ID-1: BAT0 charge: 33.2 Wh (100.0%) condition: 33.2/33.2 Wh (100.0%)
volts: 13.2 min: 11.6 model: 333-54-5D-A BK03041XL type: Li-ion
serial: <filter> status: Charging
Device-1: hid-0018:04F3:251B.0001-battery model: ELAN0732:00 04F3:251B
serial: N/A charge: N/A status: N/A
Memory:
RAM: total: 7.65 GiB used: 5.25 GiB (68.7%)
RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP
arch: Kaby Lake note: check family: 6 model-id: 8E (142) stepping: A (10)
microcode: E0 cache: L2: 6 MiB bogomips: 28808
Speed: 2017 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 2017 2: 2024
3: 2040 4: 2062 5: 2079 6: 2104 7: 2093 8: 2014
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_perfmon art
avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid
cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est
f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm lm
mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat
pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts
rdrand rdseed rdtscp rep_good sdbg sep smap smep ss ssbd sse sse2 sse4_1
sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec xsaveopt
xsaves xtopology xtpr
Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
IBRS_FW, STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel UHD Graphics 620 vendor: Hewlett-Packard driver: i915
v: kernel bus-ID: 00:02.0 chip-ID: 8086:5917 class-ID: 0300
Device-2: Realtek HP Wide Vision FHD Camera type: USB driver: uvcvideo
bus-ID: 1-4:3 chip-ID: 0bda:58e6 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org 1.20.10 compositor: kwin_x11 driver:
loaded: intel unloaded: modesetting alternate: fbdev,vesa display-ID: :0
screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
s-diag: 582mm (22.9")
Monitor-1: eDP1 res: 1920x1080 hz: 60 dpi: 157 size: 310x170mm (12.2x6.7")
diag: 354mm (13.9")
OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.3.4
direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3
chip-ID: 8086:9d71 class-ID: 0403
Sound Server-1: ALSA v: k5.4.105-1-MANJARO running: yes
Sound Server-2: JACK v: 0.125.0 running: no
Sound Server-3: PulseAudio v: 14.2 running: yes
Sound Server-4: PipeWire v: 0.3.23 running: no
Network:
Device-1: Intel Wireless 7265 driver: iwlwifi v: kernel port: 3040
bus-ID: 02:00.0 chip-ID: 8086:095a class-ID: 0280
IF: wlo1 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: noprefixroute scope: link
IF-ID-1: br-c0573d8545d4 state: up speed: N/A duplex: N/A mac: <filter>
IP v4: <filter> scope: global broadcast: <filter>
IP v6: <filter> scope: link
IF-ID-2: docker0 state: down mac: <filter>
IP v4: <filter> scope: global broadcast: <filter>
IF-ID-3: veth3f7396b state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-4: vethcfacdd3 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-5: vethe60dd79 state: up speed: 10000 Mbps duplex: full mac: <filter>
IF-ID-6: vethf74c38a state: up speed: 10000 Mbps duplex: full mac: <filter>
WAN IP: <filter>
Bluetooth:
Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
bus-ID: 1-5:4 chip-ID: 8087:0a2a class-ID: e001
Report: This feature requires one of these tools: hciconfig/bt-adapter
Logical:
Message: No LVM data was found.
RAID:
Message: No RAID data was found.
Drives:
Local Storage: total: 238.47 GiB used: 136.35 GiB (57.2%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: MZNLN256HAJQ-000H1
size: 238.47 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
rotation: SSD serial: <filter> rev: 4H3Q scheme: GPT
Message: No Optical or Floppy data was found.
Partition:
ID-1: / raw-size: 229.37 GiB size: 224.77 GiB (97.99%)
used: 135.97 GiB (60.5%) fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: N/A
uuid: b83ccc6f-cd51-40a5-8f75-624d8271da5e
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 280 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: N/A
uuid: EAD5-B6DD
Swap:
Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 8.8 GiB used: 385.2 MiB (4.3%)
priority: -2 dev: /dev/sda3 maj-min: 8:3 label: N/A
uuid: f7d37918-d9ad-48fc-a68e-526f73db2baf
Unmounted:
Message: No Unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 1-1:2 info: SINOWEALTH Game Mouse type: Mouse,Keyboard
driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s
power: 256mA chip-ID: 258a:1007 class-ID: 0301
Device-2: 1-4:3 info: Realtek HP Wide Vision FHD Camera type: Video
driver: uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 0bda:58e6 class-ID: 0e02 serial: <filter>
Device-3: 1-5:4 info: Intel Bluetooth wireless interface type: Bluetooth
driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA
chip-ID: 8087:0a2a class-ID: e001
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 speed: 5 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 57.0 C mobo: 45.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 328 Uptime: 10m wakeups: 3 Init: systemd v: 247 tool: systemctl
Compilers: gcc: 10.2.0 Packages: 1617 pacman: 1607 lib: 452 flatpak: 0
snap: 10 Shell: Bash v: 5.1.0 running-in: konsole inxi: 3.3.03
