Scan i/o error



I’m trying to scan with my new printer Hp LaserJet MFP M28-M31 but I always get this error when scanning using SANE:

error: SANE: Error during device I/O (code=9)

I’ve installed hplip hplip-plugins and any other dependencies listed in hp-check but without luck.

these are the logs:

hp-scan log with sane debug enabled

hp-check log

any hints?


Some time ago, this fixed the same issue:
sudo ln -s /usr/lib/ /usr/lib/