I’ll state the obvious here; that when the OP has updated their system and is no longer in an unsupported state they will be welcome to ask for further support.
Until that time, the previous post offers appropriate closure for this thread, and I have taken the liberty of asserting that as the (non)solution.
Naturally, this can be changed if a moderator feels it is in error.
Another thread by the OP which has reached in excess of 240 posts could warrant some vigil; especially considering the system in question; the same unsupported status.