Problems with audio on laptop

inxi data for the Audio device is showing a Chip ID: 8086:02c8 and should also be showing the name of this device as Comet Lake PCH so audio device may not be detected correctly
but system is trying to use the driver sof-audio-pci so sof-firmware package is installed and recognised

on Mint 20 it works

Mint 20 has a later version of PulseAudio (v13.99)
they are following Ubuntu 20.04 and using the development version of PulseAudio

Manjaro stable branch is still using the official release version of PulseAudio (v13.0) which does not have recent patches added for sof-firmware

PulseAudio v14 was expected to be released months ago but developers still have some problems to resolve - 14.0 · Milestones · PulseAudio / pulseaudio · GitLab
Manjaro team may not release the development to stable branch because it may cause problems for some users, but if your system was working on Mint it should also work on Manjaro if the later
version of PulseAudio is added

I suggest you switch to Testing branch to get the similar PulseAudio version as Mint

sudo pacman-mirrors --api --set-branch testing

and then refresh-mirrors and get updates

sudo pacman-mirrors --fasttrack 5 && sudo pacman -Syyu

then reboot system