Problems booting after some changes

lkovacs · 7 December 2020 14:19

Hi,

I have same issues. I was able to use Manjaro 20.1 Kde plasma in last 2 months .
I updated for 5.9 kernel and installed couple of new updates for applications
Once I turned off my pc and only black screen. F(1-3) + ctrl + alt is not working for changing TTY simple black screen without cursor
I was able to login (in blind) the black screen changed for full white…
Live manjaro chroot has same symptoms only black screen.

Is there any idea how can I resolve this issue?
I try the steps whats you collected in previous comments simply everything same

my configuration:
kernel 5.9.1-1 mb: ASRock > B550 Phantom Gaming-ITX/ax cpu: AMD Ryzen 7 3700X

Wollie · 7 December 2020 14:41

Is this your current kernel? It seems you did not update for a while… When installing new packages you need to update your system upfront.

https://forum.manjaro.org/t/how-to-work-with-an-unbootable-manjaro-black-screen-login-failed-cant-boot-etc/3957/2

lkovacs · 7 December 2020 14:53

I updated it for a month ago.
that was the 2nd option in the list first one was a RT version. (sorry I am new in Manajaro)
any workaround for this?
(Live boot has same symptoms)

lkovacs · 8 December 2020 09:53

Hi I walked through on every possibility.

edit grub and boot parameters
manajro live and chroot
still same black screen no terminal just simple nothing only black screen
any idea?

gustavk · 8 December 2020 11:38

Even the live CD isn’t working? So probably a video card driver issue.

lkovacs · 8 December 2020 12:29

Yes but I was installing from this media
tried with
Win10 it was working
Pop_up os … same symptom… black screen
I will run some tests on Win10 maybe it is hardware or firmware / bios problem
I was updating the bios 1 month ago … I could not remember if I turned of after the PC or not
Bios restoring/downgrading is option too maybe thats the case…

joshontech · 8 December 2020 19:43

Have you figured out what the issue is yet? It sounds like a driver issue possibly. Maybe try remaking the usb sometimes that works for me with general issues.

lkovacs · 8 December 2020 21:21

I rebuild it 10 times with 3 different OS distros

Only Windows shows anything

now I will try to downgrade bios

joshontech · 9 December 2020 01:40

Do you have an nvidia card?

lkovacs · 9 December 2020 11:57

my configuration:
kernel 5.9.1-1 mb: ASRock > B550 Phantom Gaming-ITX/ax cpu: AMD Ryzen 7 3700X
VGA RADEON RX5700XT

Now I was able to access TTY steps what I tried:

downgrade bios + nomodset radeon.modset 0 and rw 3 // was not working
update bios for latest (it was released 1 week ago) + + nomodset radeon.modset 0 and rw 3 //works I can see the TTY
I tried to update mirros and packages there was nothing to changed .
tried to start startx it was failing with EE no screen found

lkovacs · 9 December 2020 17:06

After checking pacman.log seems the kde update is the source of the problem?

Any suggestion?

I will try to downgrade or rollback this update but not sure how…

lkovacs · 10 December 2020 09:21

Any suggestion how to approach this issue?
downgrade the related packages ? (like make a script for execute all of related staff and exec downgrade )

cscs · 10 December 2020 09:34

If you can use TTY then make sure you are fully up to date:

sudo pacman-mirrors -f && sudo pacman -Syyu

Also see here for more help getting help:
How to provide good information
No-Install public command-line pastebin services

lkovacs · 10 December 2020 19:43

thank you for your response . I tried it unfortunately there “nothing to changed”.
I will try to provide better logs sorry for that…
It seems KDE update impact is this issue I am look for revert this packages but I am quite new in Manjaro and Arch distros

lkovacs · 11 December 2020 09:20

inxi -Fazy

System:
  Kernel: 5.9.11-3-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.9-x86_64 
  root=UUID=d8be1483-5991-4d94-b31b-4aeac280b452 rw 3 
  cryptdevice=UUID=9bb73d0e-a9a7-4c70-aeaa-bcd6346e5e76:luks-9bb73d0e-a9a7-4c70-aeaa-bcd6346e5e76 
  root=/dev/mapper/luks-9bb73d0e-a9a7-4c70-aeaa-bcd6346e5e76 apparmor=1 
  security=apparmor 
  resume=/dev/mapper/luks-6bfc83a6-3282-4026-8840-2040a8355294 
  udev.log_priority=3 nomodeset radeon.modeset=0 
  Console: tty 1 Distro: Manjaro Linux 
Machine:
  Type: Desktop Mobo: ASRock model: B550 Phantom Gaming-ITX/ax 
  serial: <filter> UEFI: American Megatrends v: L1.61 date: 11/06/2020 
CPU:
  Info: 8-Core model: AMD Ryzen 7 3700X bits: 64 type: MT MCP arch: Zen 2 
  family: 17 (23) model-id: 71 (113) stepping: N/A microcode: 8701021 
  L2 cache: 4096 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 115034 
  Speed: 3587 MHz min/max: 2200/3600 MHz boost: enabled Core speeds (MHz): 
  1: 3592 2: 2052 3: 2047 4: 2053 5: 2192 6: 2192 7: 2195 8: 2187 9: 2052 
  10: 2055 11: 2195 12: 2194 13: 2193 14: 2194 15: 3591 16: 2047 
  Vulnerabilities: Type: itlb_multihit status: Not affected 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, STIBP: 
  conditional, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: AMD Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT] 
  vendor: Sapphire Limited driver: N/A alternate: amdgpu bus ID: 0a:00.0 
  chip ID: 1002:731f 
  Display: server: X.org 1.20.10 driver: N/A note: display driver n/a 
  unloaded: amdgpu tty: 240x67 
  Message: Advanced graphics data unavailable in console. Try -G --display 
Audio:
  Device-1: AMD Navi 10 HDMI Audio driver: snd_hda_intel v: kernel 
  bus ID: 0a:00.1 chip ID: 1002:ab38 
  Device-2: AMD Starship/Matisse HD Audio vendor: ASRock driver: snd_hda_intel 
  v: kernel bus ID: 0c:00.4 chip ID: 1022:1487 
  Device-3: Huawei HiCamera type: USB driver: snd-usb-audio,uvcvideo 
  bus ID: 3-3.2:4 chip ID: 12d1:4321 serial: <filter> 
  Device-4: SteelSeries ApS SteelSeries Arctis 9 type: USB 
  driver: hid-generic,snd-usb-audio,usbhid bus ID: 3-3.1.1:10 
  chip ID: 1038:12c4 serial: <filter> 
  Sound Server: ALSA v: k5.9.11-3-MANJARO 
Network:
  Device-1: Intel Ethernet I225-V driver: igc v: kernel port: N/A 
  bus ID: 06:00.0 chip ID: 8086:15f3 
  IF: enp6s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  Device-2: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel bus ID: 07:00.0 
  chip ID: 8086:2723 
  IF: wlp7s0 state: down mac: <filter> 
Drives:
  Local Storage: total: 931.51 GiB used: 253.94 GiB (27.3%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/nvme0n1 vendor: Toshiba model: RD500 size: 931.51 GiB block size: 
  physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 serial: <filter> 
  rev: ECFA10.1 scheme: GPT 
Partition:
  ID-1: / raw size: 896.80 GiB size: 881.72 GiB (98.32%) 
  used: 253.94 GiB (28.8%) fs: ext4 dev: /dev/dm-0 
Swap:
  Kernel: swappiness: 60 (default) cache pressure: 100 (default) 
  ID-1: swap-1 type: partition size: 34.41 GiB used: 0 KiB (0.0%) priority: -2 
  dev: /dev/dm-1 
Sensors:
  System Temperatures: cpu: 52.8 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 279 Uptime: 59m Memory: 31.29 GiB used: 384.7 MiB (1.2%) 
  Init: systemd v: 246 Compilers: gcc: 10.2.0 Packages: 1368 pacman: 1353 
  lib: 364 flatpak: 9 snap: 6 Shell: Bash v: 5.0.18 running in: tty 1 
  inxi: 3.1.08

dmesg

[    0.057606] You have booted with nomodeset. This means your GPU drivers are DISABLED
[    0.057607] Any video related functionality will be severely degraded, and you may not even be able to suspend the system properly
[    0.057607] Unless you actually understand what nomodeset does, you should reboot without enabling it
[    0.304859] ACPI BIOS Error (bug): Failure creating named object [\_GPE._L08], AE_ALREADY_EXISTS (20200717/dswload2-326)
[    0.304870] ACPI Error: AE_ALREADY_EXISTS, During name lookup/catalog (20200717/psobject-220)
[    2.788360] ata5: failed to resume link (SControl 0)
[    7.524914] EXT4-fs (dm-0): warning: mounting fs with errors, running e2fsck is recommended
[    7.730198] hid-generic 0003:1038:12C4.000B: No inputs registered, leaving
[   11.637660] EXT4-fs (dm-0): warning: mounting fs with errors, running e2fsck is recommended
[   11.951559] vboxdrv: loading out-of-tree module taints kernel.
[   11.975435] VBoxNetAdp: Successfully started.
[   11.976629] VBoxNetFlt: Successfully started.
[   12.621016] iwlwifi 0000:07:00.0: Direct firmware load for iwlwifi-cc-a0-56.ucode failed with error -2
[   12.623555] iwlwifi 0000:07:00.0: api flags index 2 larger than supported by driver
[   12.999523] [drm:amdgpu_init [amdgpu]] *ERROR* VGACON disables amdgpu kernel modesetting.
[   13.126428] thermal thermal_zone0: failed to read out thermal zone (-61)
[   14.148141] uvcvideo: Failed to query (GET_INFO) UVC control 1 on unit 1: -32 (exp. 1).
[   14.152632] uvcvideo: Failed to query (GET_INFO) UVC control 3 on unit 1: -32 (exp. 1).
[   14.180265] uvcvideo: Failed to query (GET_INFO) UVC control 5 on unit 1: -32 (exp. 1).
[   14.211890] uvcvideo: Failed to query (GET_INFO) UVC control 6 on unit 1: -32 (exp. 1).
[   14.215882] uvcvideo: Failed to query (GET_INFO) UVC control 7 on unit 1: -32 (exp. 1).
[   14.244013] uvcvideo: Failed to query (GET_INFO) UVC control 9 on unit 1: -32 (exp. 1).
[   14.247881] uvcvideo: Failed to query (GET_INFO) UVC control 10 on unit 1: -32 (exp. 1).
[   14.275763] uvcvideo: Failed to query (GET_INFO) UVC control 11 on unit 1: -32 (exp. 1).
[   14.279636] uvcvideo: Failed to query (GET_INFO) UVC control 12 on unit 1: -32 (exp. 1).
[   14.283509] uvcvideo: Failed to query (GET_INFO) UVC control 13 on unit 1: -32 (exp. 1).
[   14.287259] uvcvideo: Failed to query (GET_INFO) UVC control 14 on unit 1: -32 (exp. 1).
[   14.290760] uvcvideo: Failed to query (GET_INFO) UVC control 15 on unit 1: -32 (exp. 1).
[   14.294386] uvcvideo: Failed to query (GET_INFO) UVC control 16 on unit 1: -32 (exp. 1).
[   14.295011] uvcvideo: Failed to query (GET_INFO) UVC control 8 on unit 1: -32 (exp. 1).
[   14.295635] uvcvideo: Failed to query (GET_INFO) UVC control 17 on unit 1: -32 (exp. 1).
[   14.298012] uvcvideo: Failed to query (GET_INFO) UVC control 8 on unit 2: -32 (exp. 1).
[   14.310139] uvcvideo: Failed to query (GET_INFO) UVC control 9 on unit 2: -32 (exp. 1).
[   14.311267] uvcvideo: Failed to query (GET_INFO) UVC control 12 on unit 2: -32 (exp. 1).
[   14.312008] uvcvideo: Failed to query (GET_INFO) UVC control 1 on unit 2: -32 (exp. 1).
[   14.312633] uvcvideo: Failed to query (GET_INFO) UVC control 4 on unit 2: -32 (exp. 1).
[   14.314508] uvcvideo: Failed to query (GET_INFO) UVC control 13 on unit 2: -32 (exp. 1).
[   14.329142] uvcvideo: Failed to query (GET_INFO) UVC control 14 on unit 2: -32 (exp. 1).
[   14.332758] uvcvideo: Failed to query (GET_INFO) UVC control 15 on unit 2: -32 (exp. 1).
[   18.722418] kauditd_printk_skb: 41 callbacks suppressed
[   24.013296] kauditd_printk_skb: 5 callbacks suppressed

Xorg.0.log

[  1182.809] (WW) Failed to open protocol names file lib/xorg/protocol.txt
[  1182.813] 
X.Org X Server 1.20.10
X Protocol Version 11, Revision 0
[  1182.825] Build Operating System: Linux Manjaro Linux
[  1182.829] Current Operating System: Linux hellfire 5.9.11-3-MANJARO #1 SMP PREEMPT Sat Nov 28 09:08:57 UTC 2020 x86_64
[  1182.829] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-5.9-x86_64 root=UUID=d8be1483-5991-4d94-b31b-4aeac280b452 rw 3 cryptdevice=UUID=9bb73d0e-a9a7-4c70-aeaa-bcd6346e5e76:luks-9bb73d0e-a9a7-4c70-aeaa-bcd6346e5e76 root=/dev/mapper/luks-9bb73d0e-a9a7-4c70-aeaa-bcd6346e5e76 apparmor=1 security=apparmor resume=/dev/mapper/luks-6bfc83a6-3282-4026-8840-2040a8355294 udev.log_priority=3 nomodeset radeon.modeset=0
[  1182.842] Build Date: 03 December 2020  08:59:12AM
[  1182.846]  
[  1182.849] Current version of pixman: 0.40.0
[  1182.854] 	Before reporting problems, check http://wiki.x.org
	to make sure that you have the latest version.
[  1182.854] Markers: (--) probed, (**) from config file, (==) default setting,
	(++) from command line, (!!) notice, (II) informational,
	(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[  1182.862] (==) Log file: "/var/log/Xorg.0.log", Time: Fri Dec 11 00:25:27 2020
[  1182.864] (++) Using config file: "/root/xorg.conf.new"
[  1182.866] (==) Using config directory: "/etc/X11/xorg.conf.d"
[  1182.868] (==) Using system config directory "/usr/share/X11/xorg.conf.d"
[  1182.868] (==) ServerLayout "X.org Configured"
[  1182.868] (**) |-->Screen "Screen0" (0)
[  1182.868] (**) |   |-->Monitor "Monitor0"
[  1182.868] (**) |   |-->Device "Card0"
[  1182.868] (**) |-->Screen "Screen1" (1)
[  1182.868] (**) |   |-->Monitor "Monitor1"
[  1182.868] (**) |   |-->Device "Card1"
[  1182.868] (**) |-->Screen "Screen2" (2)
[  1182.868] (**) |   |-->Monitor "Monitor2"
[  1182.868] (**) |   |-->Device "Card2"
[  1182.868] (**) |-->Screen "Screen3" (3)
[  1182.868] (**) |   |-->Monitor "Monitor3"
[  1182.869] (**) |   |-->Device "Card3"
[  1182.869] (**) |-->Input Device "Mouse0"
[  1182.869] (**) |-->Input Device "Keyboard0"
[  1182.869] (==) Automatically adding devices
[  1182.869] (==) Automatically enabling devices
[  1182.869] (==) Automatically adding GPU devices
[  1182.869] (==) Automatically binding GPU devices
[  1182.869] (==) Max clients allowed: 256, resource mask: 0x1fffff
[  1182.869] (WW) `fonts.dir' not found (or not valid) in "/usr/share/fonts/misc".
[  1182.869] 	Entry deleted from font path.
[  1182.869] 	(Run 'mkfontdir' on "/usr/share/fonts/misc").
[  1182.869] (WW) `fonts.dir' not found (or not valid) in "/usr/share/fonts/TTF".
[  1182.869] 	Entry deleted from font path.
[  1182.869] 	(Run 'mkfontdir' on "/usr/share/fonts/TTF").
[  1182.869] (WW) The directory "/usr/share/fonts/OTF" does not exist.
[  1182.869] 	Entry deleted from font path.
[  1182.869] (WW) The directory "/usr/share/fonts/Type1" does not exist.
[  1182.869] 	Entry deleted from font path.
[  1182.869] (WW) The directory "/usr/share/fonts/100dpi" does not exist.
[  1182.869] 	Entry deleted from font path.
[  1182.869] (WW) The directory "/usr/share/fonts/75dpi" does not exist.
[  1182.869] 	Entry deleted from font path.
[  1182.869] (WW) `fonts.dir' not found (or not valid) in "/usr/share/fonts/misc".
[  1182.869] 	Entry deleted from font path.
[  1182.869] 	(Run 'mkfontdir' on "/usr/share/fonts/misc").
[  1182.869] (WW) `fonts.dir' not found (or not valid) in "/usr/share/fonts/TTF".
[  1182.869] 	Entry deleted from font path.
[  1182.869] 	(Run 'mkfontdir' on "/usr/share/fonts/TTF").
[  1182.869] (WW) The directory "/usr/share/fonts/OTF" does not exist.
[  1182.869] 	Entry deleted from font path.
[  1182.869] (WW) The directory "/usr/share/fonts/Type1" does not exist.
[  1182.869] 	Entry deleted from font path.
[  1182.869] (WW) The directory "/usr/share/fonts/100dpi" does not exist.
[  1182.869] 	Entry deleted from font path.
[  1182.869] (WW) The directory "/usr/share/fonts/75dpi" does not exist.
[  1182.869] 	Entry deleted from font path.
[  1182.869] (**) FontPath set to:
	
[  1182.869] (**) ModulePath set to "/usr/lib/xorg/modules"
[  1182.869] (WW) Hotplugging is on, devices using drivers 'kbd', 'mouse' or 'vmmouse' will be disabled.
[  1182.869] (WW) Disabling Mouse0
[  1182.869] (WW) Disabling Keyboard0
[  1182.869] (II) Module ABI versions:
[  1182.869] 	X.Org ANSI C Emulation: 0.4
[  1182.869] 	X.Org Video Driver: 24.1
[  1182.869] 	X.Org XInput driver : 24.1
[  1182.869] 	X.Org Server Extension : 10.0
[  1182.870] (--) using VT number 2

[  1182.870] (II) systemd-logind: logind integration requires -keeptty and -keeptty was not provided, disabling logind integration
[  1182.873] (--) PCI:*(10@0:0:0) 1002:731f:1da2:e426 rev 193, Mem @ 0xd0000000/268435456, 0xe0000000/2097152, 0xfcd00000/524288, I/O @ 0x0000f000/256, BIOS @ 0x????????/131072
[  1182.873] (WW) Open ACPI failed (/var/run/acpid.socket) (No such file or directory)
[  1182.873] (II) "glx" will be loaded. This was enabled by default and also specified in the config file.
[  1182.873] (II) LoadModule: "glx"
[  1182.874] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so
[  1182.883] (II) Module glx: vendor="X.Org Foundation"
[  1182.883] 	compiled for 1.20.10, module version = 1.0.0
[  1182.883] 	ABI class: X.Org Server Extension, version 10.0
[  1182.883] (II) LoadModule: "vnc"
[  1182.883] (II) Loading /usr/lib/xorg/modules/extensions/libvnc.so
[  1182.895] (II) Module vnc: vendor="TigerVNC Project"
[  1182.895] 	compiled for 1.20.9, module version = 1.0.0
[  1182.895] 	Module class: X.Org Server Extension
[  1182.895] 	ABI class: X.Org Server Extension, version 10.0
[  1182.895] (II) LoadModule: "amdgpu"
[  1182.895] (II) Loading /usr/lib/xorg/modules/drivers/amdgpu_drv.so
[  1182.895] (II) Module amdgpu: vendor="X.Org Foundation"
[  1182.895] 	compiled for 1.20.8, module version = 19.1.0
[  1182.895] 	Module class: X.Org Video Driver
[  1182.895] 	ABI class: X.Org Video Driver, version 24.1
[  1182.895] (II) AMDGPU: Driver for AMD Radeon:
	All GPUs supported by the amdgpu kernel driver
[  1182.907] (II) AMDGPU(0): [KMS] drm report modesetting isn't supported.
[  1182.907] (II) AMDGPU(1): [KMS] drm report modesetting isn't supported.
[  1182.907] (II) AMDGPU(2): [KMS] drm report modesetting isn't supported.
[  1182.907] (II) AMDGPU(3): [KMS] drm report modesetting isn't supported.
[  1182.907] (EE) Screen 0 deleted because of no matching config section.
[  1182.907] (II) UnloadModule: "amdgpu"
[  1182.907] (EE) Screen 0 deleted because of no matching config section.
[  1182.907] (II) UnloadModule: "amdgpu"
[  1182.907] (EE) Screen 0 deleted because of no matching config section.
[  1182.907] (II) UnloadModule: "amdgpu"
[  1182.907] (EE) Screen 0 deleted because of no matching config section.
[  1182.907] (II) UnloadModule: "amdgpu"
[  1182.907] (EE) Device(s) detected, but none match those in the config file.
[  1182.907] (EE) 
Fatal server error:
[  1182.907] (EE) no screens found(EE) 
[  1182.907] (EE) 
Please consult the The X.Org Foundation support 
	 at http://wiki.x.org
 for help. 
[  1182.907] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[  1182.907] (EE) 
[  1182.929] (EE) Server terminated with error (1). Closing log file.

hope it helps .
I am still struggling with this issue
@cscs any idea?

update

mhwd-gpu --status:

:: status
warning: could not find '/etc/X11/xorg.conf.d/90-mhwd.conf'!

lkovacs · 13 December 2020 11:13

Problem identified.

Try with HDMI cable .

Issue:
Black Screen on every OS (Win10, Manjaro , Ubuntu/Kubuntu , PopOs… etc)

Solution

The display device identification via Display port wont work. Try first with a HDMI cable the OS can identify and register the display / screen device . Change back to the display port and see the black f*cking magic . Now works with DP and HDMI too

cc:
@cscs @Wollie

cscs · 13 December 2020 15:52

Darn … wheres that funny linux image where problems are 99.9% likely to be hardware?

system · 28 December 2020 15:52

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