Cannot connect using bluetooth after swapping motherboard

[SmiteshP]

Hi all!
I own a lenovo ThinkPad L480 and I recently got its motherboard replaced due to issues with the HDMI port. However after the replacement, the bluetooth simply refuses to connect to my headphones (or anything else). Nothing else about the computer changed, I didn’t even upgrade any packages or anything.

I tried trouble shooting steps on archwiki
After turning off bluetooth.service and running
# /usr/lib/bluetooth/bluetoothd -n -d
this was the output

bluetoothd[3325]: Bluetooth daemon 5.63
bluetoothd[3325]: src/main.c:parse_config() parsing /etc/bluetooth/main.conf
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “DiscoverableTimeout” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “AlwaysPairable” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “PairableTimeout” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “Privacy” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “JustWorksRepairing” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “TemporaryTimeout” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “Name” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “Class” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “DeviceID” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “ReverseServiceDiscovery” in group “General”
bluetoothd[3325]: src/main.c:parse_config() MultiProfile=multiple
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “RemoteNameRequestRetryDelay” in group “General”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “Cache” in group “GATT”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “KeySize” in group “GATT”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “ExchangeMTU” in group “GATT”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “Channels” in group “GATT”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “SessionMode” in group “AVDTP”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “StreamMode” in group “AVDTP”
bluetoothd[3325]: src/main.c:parse_config() Key file does not have key “RSSISamplingPeriod” in group “AdvMon”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “PageScanType” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “PageScanInterval” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “PageScanWindow” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “InquiryScanType” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “InquiryScanInterval” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “InquiryScanWindow” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “LinkSupervisionTimeout” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “PageTimeout” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “MinSniffInterval” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “MaxSniffInterval” in group “BR”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “MinAdvertisementInterval” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “MaxAdvertisementInterval” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “MultiAdvertisementRotationInterval” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanIntervalAutoConnect” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanWindowAutoConnect” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanIntervalSuspend” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanWindowSuspend” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanIntervalDiscovery” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanWindowDiscovery” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanIntervalAdvMonitor” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanWindowAdvMonitor” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanIntervalConnect” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ScanWindowConnect” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “MinConnectionInterval” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “MaxConnectionInterval” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ConnectionLatency” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “ConnectionSupervisionTimeout” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “Autoconnecttimeout” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “AdvMonAllowlistScanDuration” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “AdvMonNoFilterScanDuration” in group “LE”
bluetoothd[3325]: src/main.c:parse_mode_config() Key file does not have key “EnableAdvMonInterleaveScan” in group “LE”
D-Bus setup failed: Connection ":1.119" is not allowed to own the service "org.bluez" due to security policies in the configuration file
bluetoothd[3325]: src/main.c:main() Unable to get on D-Bus

Any help would be highly appreciated

[Mirdarthos]

Hi @SmiteshP,

In order for us or anyone for that matter, to be able to provide assistance, more information is necessary. To that end, please see:

• [HowTo] Provide System Information,
• [HowTo] post screenshots and links,
• [HowTo] Make support easier, and
• [HowTo] Use preformatting in a forum post.

Hope you manage!

[SmiteshP]

Output of inxi --admin --verbosity=7 --filter --width

System:
  Kernel: 5.10.105-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64
    root=UUID=6b592398-39b8-4b46-a0e2-9ed2727f681a rw quiet
    resume=UUID=1fbe8973-a712-41e8-889f-ee79ea6ed583 udev.log_priority=3
  Desktop: GNOME v: 41.4 tk: GTK v: 3.24.33 wm: gnome-shell dm: GDM v: 41.3
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 20LSSON800 v: ThinkPad L480
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: LENOVO model: 20LSSON800 serial: <superuser required> UEFI: LENOVO
    v: R0QET57W (1.34 ) date: 06/03/2019
Battery:
  ID-1: BAT0 charge: 42.0 Wh (95.2%) condition: 44.1/45.7 Wh (96.5%)
    volts: 12.2 min: 11.1 model: SMP 01AV465 type: Li-poly serial: <filter>
    status: not charging cycles: 87
Memory:
  RAM: total: 7.66 GiB used: 3.06 GiB (39.9%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i5-8250U bits: 64 type: MT MCP arch: Coffee Lake
    family: 6 model-id: 0x8E (142) stepping: 0xA (10) microcode: 0xEC
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 800 min/max: 400/3400 scaling: driver: intel_pstate
    governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
    8: 800 bogomips: 28808
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
    cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
    epb erms est f16c flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window
    hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single lahf_lm
    lm mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae
    pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti
    pts rdrand rdseed rdtscp rep_good sdbg sep smap smep ss ssbd sse sse2
    sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tsc tsc_adjust tsc_deadline_timer
    vme x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX unsupported
  Type: l1tf mitigation: PTE Inversion
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: Lenovo driver: i915 v: kernel
    ports: active: HDMI-A-1 off: eDP-1 empty: DP-1,DP-2,HDMI-A-2 bus-ID: 00:02.0
    chip-ID: 8086:5917 class-ID: 0300
  Device-2: Acer SunplusIT Integrated Camera type: USB driver: uvcvideo
    bus-ID: 1-7:6 chip-ID: 5986:2113 class-ID: 0e02
  Display: x11 server: X.org v: 1.21.1.3 compositor: gnome-shell driver: X:
    loaded: modesetting alternate: fbdev,vesa gpu: i915 display-ID: :0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: HDMI-A-1 mapped: HDMI-1 pos: primary model: HP 22fw
    serial: <filter> built: 2020 res: 1920x1080 hz: 60 dpi: 102 gamma: 1.2
    size: 476x268mm (18.74x10.55") diag: 583mm (23") ratio: 15:9, 16:10 modes:
    max: 1920x1080 min: 720x400
  Monitor-2: eDP-1 note: disabled model: ChiMei InnoLux 0x14c3 built: 2015
    res: 1920x1080 dpi: 112 gamma: 1.2 size: 309x173mm (12.17x6.81")
    diag: 354mm (13.9") ratio: 16:9 modes: 1366x768
  Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel alternate: snd_soc_skl bus-ID: 00:1f.3
    chip-ID: 8086:9d71 class-ID: 0403
  Sound Server-1: ALSA v: k5.10.105-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.48 running: no
Network:
  Device-1: Intel Ethernet I219-V vendor: Lenovo driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15d8 class-ID: 0200
  IF: enp0s31f6 state: down mac: <filter>
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie:
    gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 05:00.0 chip-ID: 8086:24fd
    class-ID: 0280
  IF: wlp5s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8
    bus-ID: 1-6:8 chip-ID: 8087:0a2b class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,stopped
    rfk-block: hardware: no software: no address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 931.51 GiB used: 153.99 GiB (16.5%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 860 QVO 1TB
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 1B6Q scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 46.58 GiB size: 45.6 GiB (97.89%) used: 19.98 GiB (43.8%)
    fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: N/A
    uuid: 6b592398-39b8-4b46-a0e2-9ed2727f681a
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 312 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: 1981-BE22
  ID-3: /home raw-size: 877.18 GiB size: 862.42 GiB (98.32%)
    used: 134.01 GiB (15.5%) fs: ext4 dev: /dev/sda3 maj-min: 8:3 label: N/A
    uuid: df90fd23-8ec3-49db-8891-b096051ae484
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 7.45 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/sda4 maj-min: 8:4 label: N/A
    uuid: 1fbe8973-a712-41e8-889f-ee79ea6ed583
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-1:2 info: Microdia Redragon Mitra RGB Keyboard
    type: Keyboard,Mouse driver: hid-generic,usbhid interfaces: 2 rev: 2.0
    speed: 12 Mb/s power: 400mA chip-ID: 0c45:5004 class-ID: 0301
  Device-2: 1-2:3 info: Logitech Unifying Receiver type: Keyboard,Mouse
    driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 98mA chip-ID: 046d:c534 class-ID: 0301
  Hub-2: 1-4:4 info: Huasheng USB2.0 HUB ports: 4 rev: 2.0 speed: 480 Mb/s
    power: 100mA chip-ID: 214b:7250 class-ID: 0900
  Device-1: 1-6:8 info: Intel Bluetooth wireless interface type: Bluetooth
    driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA
    chip-ID: 8087:0a2b class-ID: e001
  Device-2: 1-7:6 info: Acer SunplusIT Integrated Camera type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 5986:2113 class-ID: 0e02
  Device-3: 1-8:7 info: Synaptics Metallica MIS Touch Fingerprint Reader
    type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 06cb:009a class-ID: ff00 serial: <filter>
  Hub-3: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 55.0 C pch: 45.0 C mobo: 0.0 C
  Fan Speeds (RPM): cpu: 10240
Info:
  Processes: 252 Uptime: 44m wakeups: 6 Init: systemd v: 250 tool: systemctl
  Compilers: gcc: 11.2.0 clang: 13.0.1 Packages: pacman: 1198 lib: 327 pkg: 0
  Shell: Zsh v: 5.8.1 running-in: alacritty inxi: 3.3.14

[SmiteshP]

This is what happens when I try to connect using bluetoothctl

Agent registered
[CHG] Controller FC:77:74:1E:6F:4E Pairable: yes
[bluetooth]# connect 94:DB:56:84:19:8B
Attempting to connect to 94:DB:56:84:19:8B
Failed to connect: org.bluez.Error.Failed le-connection-abort-by-local
[bluetooth]#

[SmiteshP]

Tried out this command
sudo dmesg | grep bluetooth

[sudo] password for smith:
[    2.829027] thinkpad_acpi: rfkill switch tpacpi_bluetooth_sw: radio is blocked
[    5.366121] audit: type=1130 audit(1648290695.048:61): pid=1 uid=0 auid=4294967295 ses=4294967295 msg='unit=bluetooth comm="systemd" exe="/usr/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'

[Mirdarthos]

What’s the output for:

rfkill

[SmiteshP]

This is output for rfkill

ID TYPE      DEVICE                   SOFT      HARD
 0 bluetooth tpacpi_bluetooth_sw unblocked unblocked
 1 wlan      phy0                unblocked unblocked
 2 bluetooth hci0                unblocked unblocked

[SmiteshP]

Looking at systemd logs
journalctl --catalog --priority=3 --boot=-1 | grep bluetooth

Mar 26 15:13:27 ThinkPad-L480 bluetoothd[1592]: src/profile.c:record_cb() Unable to get Hands-Free Voice gateway SDP record: Device or resource busy
Mar 26 15:13:27 ThinkPad-L480 bluetoothd[1592]: profiles/audio/avdtp.c:avdtp_connect_cb() connect to 94:DB:56:84:19:8B: Device or resource busy (16)
Mar 26 15:13:34 ThinkPad-L480 bluetoothd[1592]: profiles/audio/avdtp.c:avdtp_connect_cb() connect to 94:DB:56:84:19:8B: Host is down (112)
Mar 26 15:13:34 ThinkPad-L480 bluetoothd[1592]: src/profile.c:record_cb() Unable to get Hands-Free Voice gateway SDP record: Host is down
Mar 26 15:13:36 ThinkPad-L480 bluetoothd[1592]: src/profile.c:record_cb() Unable to get Hands-Free Voice gateway SDP record: Device or resource busy
Mar 26 15:13:36 ThinkPad-L480 bluetoothd[1592]: profiles/audio/avdtp.c:avdtp_connect_cb() connect to 94:DB:56:84:19:8B: Device or resource busy (16)
Mar 26 15:14:08 ThinkPad-L480 bluetoothd[1592]: src/profile.c:record_cb() Unable to get Hands-Free Voice gateway SDP record: Host is down
Mar 26 15:14:22 ThinkPad-L480 bluetoothd[1592]: src/profile.c:record_cb() Unable to get Hands-Free Voice gateway SDP record: Host is down
Mar 26 15:15:36 ThinkPad-L480 bluetoothd[3325]: src/main.c:main() Unable to get on D-Bus

[Mirdarthos]

Hmmm, well, everything’s unblocked theree, so theree goes that idea.

Do you have any blue* services:

systemctl list-unit-files --all | grep --ignore-case blue

[SmiteshP]

@Mirdarthos

systemctl list-unit-files --all | grep --ignore-case blue

This is the output for systemctl list-unit-files --all | grep --ignore-case blue

bluetooth-mesh.service                                                    disabled        disabled
bluetooth.service                                                         enabled         disabled
dbus-org.bluez.service                                                    alias           -
bluetooth.target                                                          static          -

[Mirdarthos]

And

systemctl status bluetooth.service

please.

[SmiteshP]

@Mirdarthos

systemctl status bluetooth.service

● bluetooth.service - Bluetooth service
     Loaded: loaded (/usr/lib/systemd/system/bluetooth.service; enabled; vendor preset: disabled)
     Active: active (running) since Sat 2022-03-26 16:01:35 IST; 13min ago
       Docs: man:bluetoothd(8)
   Main PID: 972 (bluetoothd)
     Status: "Running"
      Tasks: 1 (limit: 9395)
     Memory: 2.2M
        CPU: 26ms
     CGroup: /system.slice/bluetooth.service
             └─972 /usr/lib/bluetooth/bluetoothd

Mar 26 16:01:54 ThinkPad-L480 bluetoothd[972]: Endpoint registered: sender=:1.66 path=/MediaEndpoint/A2DPSource/aptx
Mar 26 16:01:54 ThinkPad-L480 bluetoothd[972]: Endpoint registered: sender=:1.66 path=/MediaEndpoint/A2DPSink/sbc
Mar 26 16:01:54 ThinkPad-L480 bluetoothd[972]: Endpoint registered: sender=:1.66 path=/MediaEndpoint/A2DPSource/sbc
Mar 26 16:01:54 ThinkPad-L480 bluetoothd[972]: Endpoint registered: sender=:1.66 path=/MediaEndpoint/A2DPSink/sbc_xq_453
Mar 26 16:01:54 ThinkPad-L480 bluetoothd[972]: Endpoint registered: sender=:1.66 path=/MediaEndpoint/A2DPSource/sbc_xq_453
Mar 26 16:01:54 ThinkPad-L480 bluetoothd[972]: Endpoint registered: sender=:1.66 path=/MediaEndpoint/A2DPSink/sbc_xq_512
Mar 26 16:01:54 ThinkPad-L480 bluetoothd[972]: Endpoint registered: sender=:1.66 path=/MediaEndpoint/A2DPSource/sbc_xq_512
Mar 26 16:01:54 ThinkPad-L480 bluetoothd[972]: Endpoint registered: sender=:1.66 path=/MediaEndpoint/A2DPSink/sbc_xq_552
Mar 26 16:01:54 ThinkPad-L480 bluetoothd[972]: Endpoint registered: sender=:1.66 path=/MediaEndpoint/A2DPSource/sbc_xq_552
Mar 26 16:02:09 ThinkPad-L480 bluetoothd[972]: src/profile.c:record_cb() Unable to get Hands-Free Voice gateway SDP record: Host is down

[Mirdarthos]

OK, not using, or having bluetooth, my knowledge is officially exhausted.

Everything looks good, software-wise. So it’s either hardware, or I’m missing something. In which case I can’t help you. Sorry.

[SmiteshP]

No problem, I appreciate it nonetheless

[imjqy]

hi, dear friend, have u solved this problem? I also meet it when I connect my keyboard to computer.