My father’s Haswell Thinkpad W541 is showing some weird behaviour after a somewhat (he doesn’t remember) recent system update. Gnome starts normally and some applications don’t cause any trouble. Others do reproducibly so every time launched, causing the mouse and keyboard to stop reacting and the current screen to freeze as it is, leaving you with the only option to hit the power button option.
As I have to do everything remotely it’s kind of a pain in the ass and is taking me more time than I expected to find out what it could be. So please help
Things I’ve tried:
Both Wayland and Xorg sessions fire up smoothly.
All gnome extensions are disabled via extensions…gnome…org
Animations are disabled via $ gsettings set org.gnome.desktop.interface enable-animations false
intel_iommu=on kernel parameter set permanently through grub as indicated by some similar issues solved by that as per some googling
Things that I’d like to do but have difficulties:
accessing logs as the gnome log viewer is one of the applications that freeze the system and I don’t really know how to access most recent logs via the terminal
disable any graphical hardware acceleration for the affected applications
Please, if anybody could point to things I could try, look for, check etc and from where I can continue googling my way out of this mess?
reboot, launch the app that causes the freeze, reboot again, and check logs with: journalctl -b-1 -p5 --no-pager
this will show the logs from the previous boot with the freeze, and hopefully there will be some hints…
Full journalctl output for xorg session (as I can’t link please type it manually, I’m sorry):
https :// pastebin . com/D0ADNxD4
a shorter version (let the system froze immediately):
https :// pastebin . com/CKuBKTMw
Full journalctl output for wayland session:
https :// pastebin . com/Vsqps0Mx
so you have bumblebee, which is a mess, rather not install them…
install the 5.10 kernel: sudo mhwd-kernel -i linux510
reboot and select it in grub menu/ advanced options (dont select the fallback one!);
uninstall then the 5.9: sudo mhwd-kernel -r linux59
and test how it works with the linux 5.10
Thanks so much!
The issue is resolved. However, remembering your words
so you have bumblebee, which is a mess, rather not install them…
I’m concerned there might be other issues. My father is currently unable to watch some videos online. As I haven’t investigated yet I’m mentioning this just in case there’s some general advice and best practice regarding bumblebee…
Again, thank you very much. I’ll mark this as solved, if you don’t say otherwise
> Installed PCI configs:
--------------------------------------------------------------------------------
NAME VERSION FREEDRIVER TYPE
--------------------------------------------------------------------------------
video-linux 2018.05.04 true PCI
Warning: No installed USB configs!
> 0000:01:00.0 (0300:10de:11fc) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
NAME VERSION FREEDRIVER TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-390xx-bumblebee 2021.11.26 false PCI
video-nvidia-390xx 2021.11.26 false PCI
video-linux 2018.05.04 true PCI
video-modesetting 2020.01.13 true PCI
video-vesa 2017.03.12 true PCI
> 0000:00:02.0 (0300:8086:0416) Display controller Intel Corporation:
--------------------------------------------------------------------------------
NAME VERSION FREEDRIVER TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-390xx-bumblebee 2021.11.26 false PCI
video-linux 2018.05.04 true PCI
video-modesetting 2020.01.13 true PCI
video-vesa 2017.03.12 true PCI
you dont have them installed… you are on open source drivers…
so with kernel 5.10 everything is working except the videos?
you could install also the 5.4 kernel: sudo mhwd-kernel -i linux54
reboot, select it in grub menu and test with it if the apps work and the video too…