Plasmashell crash when wakeup from sleep

Support KDE Plasma
1

Hi, Sorry for my English.

I have DELL Inspiron 11-3162 laptop running manjaro KDE.

Sometimes when I wake up the computer from sleep, I get a black screen with no cursor.

I try pressing CTRL + ALT + F2 to the tty2 console, but it’s a black screen too.

Fortunately, after pressing CTRL + ALT +F2, I can touch typing username, and password, and reboot the computer.

This issue only happens on this laptop, I have another desktop computer with Intel G2020 ,this issue never happens.

I read the log, looks like plasmashell is crashed:

1月 31 10:10:09 SHAOJU-DELL systemd-coredump[37926]: Process 37919 (plasmashell) of user 1000 dumped core.
                                                      
                                                      Stack trace of thread 37919:
                                                      #0  0x00007fc34eca164c n/a (libc.so.6 + 0x8864c)
                                                      #1  0x00007fc34ec51938 raise (libc.so.6 + 0x38938)
                                                      #2  0x00007fc34ec3b53d abort (libc.so.6 + 0x2253d)
                                                      #3  0x00007fc34f29fede _ZNK14QMessageLogger5fatalEPKcz (libQt5Core.so.5 + 0x9fede)
                                                      #4  0x00007fc34f93c955 _ZN22QGuiApplicationPrivate25createPlatformIntegrationEv (libQt5Gui.so.5 + 0x13c955)
                                                      #5  0x00007fc34f93cf99 _ZN22QGuiApplicationPrivate21createEventDispatcherEv (libQt5Gui.so.5 + 0x13cf99)
                                                      #6  0x00007fc34f49343b _ZN23QCoreApplicationPrivate4initEv (libQt5Core.so.5 + 0x29343b)
                                                      #7  0x00007fc34f93d049 _ZN22QGuiApplicationPrivate4initEv (libQt5Gui.so.5 + 0x13d049)
                                                      #8  0x00007fc350175e0e _ZN19QApplicationPrivate4initEv (libQt5Widgets.so.5 + 0x175e0e)
                                                      #9  0x00005639ab30e396 n/a (plasmashell + 0x20396)
                                                      #10 0x00007fc34ec3c290 n/a (libc.so.6 + 0x23290)
                                                      #11 0x00007fc34ec3c34a __libc_start_main (libc.so.6 + 0x2334a)
                                                      #12 0x00005639ab3115a5 n/a (plasmashell + 0x235a5)
                                                      
                                                      Stack trace of thread 37924:
                                                      #0  0x00007fc34ed1437f __poll (libc.so.6 + 0xfb37f)
                                                      #1  0x00007fc34db6dbef n/a (libglib-2.0.so.0 + 0xacbef)
                                                      #2  0x00007fc34db15132 g_main_context_iteration (libglib-2.0.so.0 + 0x54132)
                                                      #3  0x00007fc34f4d8b2c _ZN20QEventDispatcherGlib13processEventsE6QFlagsIN10QEventLoop17ProcessEventsFlagEE (libQt5Core.so.5 + 0x2d8b2c)
                                                      #4  0x00007fc34f4865ac _ZN10QEventLoop4execE6QFlagsINS_17ProcessEventsFlagEE (libQt5Core.so.5 + 0x2865ac)
                                                      #5  0x00007fc34f2e725f _ZN7QThread4execEv (libQt5Core.so.5 + 0xe725f)
                                                      #6  0x00007fc3507a3cba n/a (libQt5DBus.so.5 + 0x23cba)
                                                      #7  0x00007fc34f2e432a n/a (libQt5Core.so.5 + 0xe432a)
                                                      #8  0x00007fc34ec9f8fd n/a (libc.so.6 + 0x868fd)
                                                      #9  0x00007fc34ed21d20 n/a (libc.so.6 + 0x108d20)
                                                      ELF object binary architecture: AMD x86-64
1月 31 10:10:09 SHAOJU-DELL systemd[1]: systemd-coredump@0-37925-0.service: Deactivated successfully.

I’m not sure if this is a KDE Plasma issue or misconfigured, here is the system info:

Operating System: Manjaro Linux
KDE Plasma Version: 5.26.5
KDE Frameworks Version: 5.102.0
Qt Version: 5.15.8
Kernel Version: 6.1.7-1-MANJARO (64-bit)
Graphics Platform: X11
Processors: 4 × Intel® Pentium® CPU N3700 @ 1.60GHz
Memory: 7.7 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 405
Manufacturer: Dell Inc.
Product Name: Inspiron 11-3162
System Version: 2.4.0

and complete log: plasmashell crash. - Pastebin.com

If need any information, please feel free to ask, thank you.

2

provide system info:
inxi -zav7
and try with different kernel, like the linux 5.15

3

Thanks for the replay, here is the output: inxi output - Pastebin.com

I just downgrade to 5.15.89-1, I will continue to observe this issue.

Update:
After 7 days using it, today morning when I woke up my laptop from sleep, this issue happened again.

Here is log,but I can’t find useful information: logs.txt - Pastebin.com

4

After 7 days of sleep/wakeup, with a few times pacman -Syu, This issue looks to disappear.

Thanks.

PS: current system info is here: output.txt - Pastebin.com

5

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