Phone no longer working - "locker is broken and unlocking is not possible"

With the latest updates installed the phone no longer is able to show the UI. It now always boots into the “locker is broken and unlocking is not possible”. It’s not even possible to read the whole message since it doesn’t fit the screen size.

This was showing regularly over the past few months when you were locking/unlocking the phone and I worked around it by disabling auto-lock to reduce the change of it happening.

The suggested “loginctl unlock-session c1” gets rid of the error message but the screen stays black. Restarting “sddm” doesn’t help either.

That is if the phone even connects to the network at all which now takes several minutes or doesn’t happen at all.

1 Like

I’m experiencing the same issue (on a Pinephone Pro), which I’ve described in the announcement for the latest ARM stable update: [ARM Stable Update] 2022-09-28 - KDE Frameworks 5.98, Firefox 105, QT5, QT6, ButterManager 2.5.0 and Kernels - #4 by brennana

The update seemed to cause other issues with Phosh as well, even from a fresh install of Beta27 with updates applied afterwards. The device cannot see any of its networking devices (Modem, WiFi, BT) despite Phosh itself working.

I assume this is with the Dev image, as I also have this issue on Dev currently.

I have not seen it on the normal images yet. Is this one present there too?

I am not using any “images”. I got the “Beta Edition” and simply have been regularly running “sudo pacman -Syu”.

Turns out wayland/plasma is crashing hard and constantly (which also explains why it is very slow):

Fri 2022-09-30 15:22:04 CEST 6499 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.7K
Fri 2022-09-30 15:21:55 CEST 6476 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.7K
Fri 2022-09-30 15:21:54 CEST 6470 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.0K
Fri 2022-09-30 15:21:41 CEST 6449 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.0K
Fri 2022-09-30 15:21:28 CEST 6411 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.6K
Fri 2022-09-30 15:21:26 CEST 6404 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.1K
Fri 2022-09-30 15:21:15 CEST 6373 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.3K
Fri 2022-09-30 15:21:09 CEST 6366 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.7K
Fri 2022-09-30 15:21:01 CEST 6339 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.5K
Fri 2022-09-30 15:20:52 CEST 6303 1002 1002 SIGABRT present      /usr/lib/xdg-desktop-portal-kde     885.1K
Fri 2022-09-30 15:20:48 CEST 6281 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.7K
Fri 2022-09-30 15:20:47 CEST 6278 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.1K
Fri 2022-09-30 15:20:36 CEST 6239 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.3K
Fri 2022-09-30 15:20:34 CEST 6238 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.8K
Fri 2022-09-30 15:20:26 CEST 6207 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.5K
Fri 2022-09-30 15:20:21 CEST 6201 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.6K
Fri 2022-09-30 15:20:08 CEST 6163 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.4K
Fri 2022-09-30 15:20:05 CEST 6147 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.5K
Fri 2022-09-30 15:19:54 CEST 6121 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.3K
Fri 2022-09-30 15:19:54 CEST 6118 1002 1002 SIGABRT present      /usr/bin/plasmashell                926.8K
Fri 2022-09-30 15:19:41 CEST 6090 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.7K
Fri 2022-09-30 15:19:27 CEST 6063 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.4K
Fri 2022-09-30 15:19:13 CEST 6036 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.3K
Fri 2022-09-30 15:18:57 CEST 6007 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.1K
Fri 2022-09-30 15:18:48 CEST 5975 1002 1002 SIGABRT present      /usr/lib/xdg-desktop-portal-kde     886.2K
Fri 2022-09-30 15:18:42 CEST 5959 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.6K
Fri 2022-09-30 15:18:26 CEST 5914 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.7K
Fri 2022-09-30 15:18:10 CEST 5882 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.2K
Fri 2022-09-30 15:17:54 CEST 5857 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.5K
Fri 2022-09-30 15:17:39 CEST 5825 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.3K
Fri 2022-09-30 15:17:24 CEST 5788 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.7K
Fri 2022-09-30 15:17:09 CEST 5765 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.4K
Fri 2022-09-30 15:16:54 CEST 5735 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.8K
Fri 2022-09-30 15:16:43 CEST 5704 1002 1002 SIGABRT present      /usr/lib/xdg-desktop-portal-kde     884.7K
Fri 2022-09-30 15:16:40 CEST 5693 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.2K
Fri 2022-09-30 15:16:26 CEST 5648 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.1K
Fri 2022-09-30 15:16:25 CEST 5649 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.1K
Fri 2022-09-30 15:16:15 CEST 5615 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.2K
Fri 2022-09-30 15:16:13 CEST 5612 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.8K
Fri 2022-09-30 15:16:04 CEST 5580 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.5K
Fri 2022-09-30 15:16:00 CEST 5577 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.7K
Fri 2022-09-30 15:15:52 CEST 5553 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.3K
Fri 2022-09-30 15:15:47 CEST 5531 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.4K
Fri 2022-09-30 15:15:41 CEST 5515 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         922.7K
Fri 2022-09-30 15:15:34 CEST 5487 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.9K
Fri 2022-09-30 15:15:31 CEST 5475 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.2K
Fri 2022-09-30 15:15:23 CEST 5449 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.1K
Fri 2022-09-30 15:15:20 CEST 5436 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         922.6K
Fri 2022-09-30 15:15:10 CEST 5408 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.6K
Fri 2022-09-30 15:15:10 CEST 5402 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.9K
Fri 2022-09-30 15:14:59 CEST 5369 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.1K
Fri 2022-09-30 15:14:58 CEST 5367 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.7K
Fri 2022-09-30 15:14:48 CEST 5332 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.8K
Fri 2022-09-30 15:14:45 CEST 5323 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.5K
Fri 2022-09-30 15:14:38 CEST 5280 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         925.2K
Fri 2022-09-30 15:14:36 CEST 5284 1002 1002 SIGABRT present      /usr/lib/xdg-desktop-portal-kde     885.9K
Fri 2022-09-30 15:14:32 CEST 5265 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.4K
Fri 2022-09-30 15:14:26 CEST 5237 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.6K
Fri 2022-09-30 15:14:21 CEST 5213 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.3K
Fri 2022-09-30 15:14:16 CEST 5201 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.3K
Fri 2022-09-30 15:14:08 CEST 5178 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.3K
Fri 2022-09-30 15:13:55 CEST 5145 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.8K
Fri 2022-09-30 15:13:40 CEST 5104 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.3K
Fri 2022-09-30 15:13:23 CEST 5080 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.1K
Fri 2022-09-30 15:13:07 CEST 5055 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.8K
Fri 2022-09-30 15:12:51 CEST 5027 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.4K
Fri 2022-09-30 15:12:40 CEST 4999 1002 1002 SIGABRT present      /usr/lib/xdg-desktop-portal-kde     886.2K
Fri 2022-09-30 15:12:35 CEST 4985 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.9K
Fri 2022-09-30 15:12:20 CEST 4960 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.2K
Fri 2022-09-30 15:12:05 CEST 4938 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.4K
Fri 2022-09-30 15:11:50 CEST 4915 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.6K
Fri 2022-09-30 15:11:36 CEST 4892 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.3K
Fri 2022-09-30 15:11:22 CEST 4869 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.2K
Fri 2022-09-30 15:11:08 CEST 4844 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.4K
Fri 2022-09-30 15:10:55 CEST 4805 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.8K
Fri 2022-09-30 15:10:54 CEST 4797 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.9K
Fri 2022-09-30 15:10:43 CEST 4766 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.1K
Fri 2022-09-30 15:10:42 CEST 4764 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.8K
Fri 2022-09-30 15:10:33 CEST 4731 1002 1002 SIGABRT present      /usr/lib/xdg-desktop-portal-kde     886.4K
Fri 2022-09-30 15:10:31 CEST 4716 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.2K
Fri 2022-09-30 15:10:29 CEST 4709 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.2K
Fri 2022-09-30 15:10:19 CEST 4682 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         922.9K
Fri 2022-09-30 15:10:18 CEST 4673 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.8K
Fri 2022-09-30 15:10:09 CEST 4646 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.9K
Fri 2022-09-30 15:10:07 CEST 4639 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.0K
Fri 2022-09-30 15:09:59 CEST 4612 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.6K
Fri 2022-09-30 15:09:56 CEST 4603 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.4K
Fri 2022-09-30 15:09:50 CEST 4574 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.4K
Fri 2022-09-30 15:09:47 CEST 4567 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.3K
Fri 2022-09-30 15:09:40 CEST 4538 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.8K
Fri 2022-09-30 15:09:38 CEST 4531 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.4K
Fri 2022-09-30 15:09:32 CEST 4505 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         922.8K
Fri 2022-09-30 15:09:30 CEST 4497 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.9K
Fri 2022-09-30 15:09:24 CEST 4480 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         922.9K
Fri 2022-09-30 15:09:21 CEST 4463 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.4K
Fri 2022-09-30 15:09:17 CEST 4444 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.3K
Fri 2022-09-30 15:09:14 CEST 4431 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.8K
Fri 2022-09-30 15:09:11 CEST 4411 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.2K
Fri 2022-09-30 15:09:08 CEST 4397 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.6K
Fri 2022-09-30 15:09:05 CEST 4380 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.9K
Fri 2022-09-30 15:09:03 CEST 4360 1002 1002 SIGABRT present      /usr/bin/plasmashell                927.9K
Fri 2022-09-30 15:09:00 CEST 4344 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.5K
Fri 2022-09-30 15:08:58 CEST 4327 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.1K
Fri 2022-09-30 15:08:56 CEST 4311 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.5K
Fri 2022-09-30 15:08:54 CEST 4294 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.3K
Fri 2022-09-30 15:08:52 CEST 4277 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.5K
Fri 2022-09-30 15:08:50 CEST 4252 1002 1002 SIGABRT present      /usr/bin/plasmashell                926.9K
Fri 2022-09-30 15:08:49 CEST 4241 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.7K
Fri 2022-09-30 15:08:48 CEST 4216 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.7K
Fri 2022-09-30 15:08:47 CEST 4203 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         925.0K
Fri 2022-09-30 15:08:45 CEST 4176 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.6K
Fri 2022-09-30 15:08:45 CEST 4161 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.7K
Fri 2022-09-30 15:08:43 CEST 4133 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.8K
Fri 2022-09-30 15:08:42 CEST 4096 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         924.1K
Fri 2022-09-30 15:08:41 CEST 4009 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.5K
Fri 2022-09-30 15:08:41 CEST 3986 1002 1002 SIGABRT present      /usr/lib/kdeconnectd                882.9K
Fri 2022-09-30 15:08:41 CEST 3998 1002 1002 SIGABRT present      /usr/bin/calindac                   902.2K
Fri 2022-09-30 15:08:40 CEST 3996 1002 1002 SIGABRT present      /usr/lib/DiscoverNotifier           870.3K
Fri 2022-09-30 15:08:40 CEST 3992 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         922.7K
Fri 2022-09-30 15:08:38 CEST 3969 1002 1002 SIGABRT present      /usr/bin/maliit-keyboard            947.8K
Fri 2022-09-30 15:08:36 CEST 3934 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.0K
Fri 2022-09-30 15:08:35 CEST 3937 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.6K
Fri 2022-09-30 15:08:34 CEST 3905 1002 1002 SIGABRT present      /usr/bin/maliit-keyboard            947.0K
Fri 2022-09-30 15:08:33 CEST 3864 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.0K
Fri 2022-09-30 15:08:32 CEST 3865 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         923.0K
Fri 2022-09-30 15:08:31 CEST 3831 1002 1002 SIGABRT present      /usr/bin/maliit-keyboard            946.2K
Fri 2022-09-30 15:08:30 CEST 3767 1002 1002 SIGABRT present      /usr/lib/org_kde_powerdevil         925.4K
Fri 2022-09-30 15:08:29 CEST 3770 1002 1002 SIGABRT present      /usr/bin/plasmashell                929.1K
Fri 2022-09-30 15:08:29 CEST 3768 1002 1002 SIGABRT present      /usr/lib/xdg-desktop-portal-kde     885.3K
Fri 2022-09-30 15:08:28 CEST 3753 1002 1002 SIGABRT present      /usr/bin/maliit-keyboard            947.3K
Fri 2022-09-30 15:08:25 CEST 3724 1002 1002 SIGABRT present      /usr/bin/plasmashell                928.5K
Fri 2022-09-30 15:08:25 CEST 3716 1002 1002 SIGABRT present      /usr/bin/maliit-keyboard            946.8K
Fri 2022-09-30 15:08:19 CEST 3465 1002 1002 SIGABRT present      /usr/bin/kwalletd5                  896.8K
Fri 2022-09-30 15:08:18 CEST 3642 1002 1002 SIGABRT present      /usr/bin/kded5                      866.7K
Fri 2022-09-30 15:08:16 CEST 3578 1002 1002 SIGABRT present      /usr/bin/ksplashqml                 885.9K
Fri 2022-09-30 15:08:16 CEST 3579 1002 1002 SIGABRT present      /usr/bin/kcminit_startup            872.8K

Here’s the data from a random ones:

PID: 6679 (plasmashell)
           UID: 1002 (qj)
           GID: 1002 (qj)
        Signal: 6 (ABRT)
     Timestamp: Fri 2022-09-30 15:23:14 CEST (9s ago)
  Command Line: /usr/bin/plasmashell --no-respawn
    Executable: /usr/bin/plasmashell
 Control Group: /user.slice/user-1002.slice/user@1002.service/session.slice/plasma-plasmashell.service
          Unit: user@1002.service
     User Unit: plasma-plasmashell.service
         Slice: user-1002.slice
     Owner UID: 1002 (qj)
       Boot ID: 97fce331a08a4579a051de995e09dc98
    Machine ID: f1711b3638344ee1b571acb9c2bd69d0
      Hostname: plasma-mobile
       Storage: /var/lib/systemd/coredump/core.plasmashell.1002.97fce331a08a4579a051de995e09dc98.6679.1664544194000000.zst (present)
     Disk Size: 929.4K
       Message: Process 6679 (plasmashell) of user 1002 dumped core.

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                Module libQt5QuickTemplates2.so.5 with build-id 9594c2cfeae86469188a56958db02b2395a331f0
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                Module libcap.so.2 with build-id 0ee4dd7a6eea4c839f3d2b3216dff5ff1d6658c8
                Module libgraphite2.so.3 with build-id 9e11887a32ce782f664f0ab9c6bb0b7f53c9263e
                Module libGLdispatch.so.0 with build-id 1b6a0f0cc25ef43f90f359c0e98a748bdd6b099e
                Module libpthread.so.0 with build-id 5fb84aef10e18bc3fcfdbfff64d8bd82f2b62232
                Module libusbmuxd-2.0.so.6 with build-id 62dc97bd3608178228145ba82c844d5dec12f03c
                Module libgcrypt.so.20 with build-id b10fee43a15f81876aeadec4e734decfc4214e4e
                Module libtasn1.so.6 with build-id 8333100b26e51c0c39b90530463b044930603e5f
                Module libgnutls.so.30 with build-id 30f12d25b6002475a613de44d3b1468b16ef909c
                Module libblkid.so.1 with build-id 47686842e3f4d98cf6b54208a2eef40e2aa2fd3b
                Module libXext.so.6 with build-id 7033fa6f103dd8cb8c35f55d2f0ec2fde6380c5d
                Module libltdl.so.7 with build-id 35ef7f0f5e1b88ce575cb73a17fba95cba7c76fc
                Module libtdb.so.1 with build-id 10dbc9fe8b79e5f116d4a1189060ad5e3e035459
                Module libvorbisfile.so.3 with build-id 13712dec313ecf8ccd4fe119b608380707d29646
                Module libKF5AuthCore.so.5 with build-id 9125f226f98ef348876a898d92568cfd0b3a9b19
                Module libKF5Codecs.so.5 with build-id 28564cb1a90fe4ae7fcdac8dca54248108c35ba9
                Module liblzma.so.5 with build-id 50a65b0098abd8a9aef865babd097c7a24d232a1
                Module libbz2.so.1.0 with build-id 671b8e3830aec15cb5be944105925ff3cb0a7dd6
                Module libKF5Completion.so.5 with build-id d36834f00a391a1c5214ee345704f426dc79385a
                Module libKF5JobWidgets.so.5 with build-id db64c040bd172f55ace6964734ea4e7d1d73a811
                Module libKF5KIOCore.so.5 with build-id ccd880b018b39a14acddfab1c5aec6c88c9f397e
                Module libcrypto.so.1.1 with build-id 9d991c1890f3d1770c88bf2458c3764c1d2c3dda
                Module libssl.so.1.1 with build-id 8049f6497eb82c53d33422e8fa3ba5e9fdce37a1
                Module libgssapi_krb5.so.2 with build-id b9dfd0c3c95073f97ac3a5f919e5f4cf9da07b74
                Module libxkbcommon.so.0 with build-id e170d688b38a7b6cda68754de5b70a09db45227d
                Module libfreetype.so.6 with build-id 109c44d125e314e149e66320746e4bb8ebeeeb5a
                Module libfontconfig.so.1 with build-id 1bad17c3f12be0e465347fd7a39afa7ee6da54ab
                Module libwayland-cursor.so.0 with build-id 461371a379757e686157d664e5cc7b5b30903c1d
                Module libglib-2.0.so.0 with build-id e9d16619ee4fe9a4c8bb756d8ca0e5ff33ad6372
                Module libzstd.so.1 with build-id dacfb4dea5ccf817614864ec38c35db7aa8cfdcc
                Module libpcre2-16.so.0 with build-id d7b9e0c2aa85a52e1ec47f5ed75c729d88814506
                Module libicuuc.so.71 with build-id 53ecd82d12c0528edd85aeff7b665e763b6174a9
                Module libicui18n.so.71 with build-id 2164e5091f47411702fed750939f44bb9c32f1b9
                Module libdouble-conversion.so.3 with build-id 160e734b7f5ccbc5d42e4f1d18d88726a8845bf1
                Module libsystemd.so.0 with build-id 210ea831f6d332e4ab4698872b4c9d295c08770d
                Module libmd4c.so.0 with build-id c6baba588101aaaedd8157e4dd47feaf4cab7287
                Module libharfbuzz.so.0 with build-id 92647b049c44e2042cd74e0ae371cf7995d35c3e
                Module libz.so.1 with build-id b4b17bbf3e5421036ed035fb06a26109d4b0d4fe
                Module libpng16.so.16 with build-id 87b6cff1cd32e6189b4b469ebe567a17ba4ba869
                Module libGLESv2.so.2 with build-id c1609851080b046447c0b4f7dbaa9e64671c769c
                Module libdbus-1.so.3 with build-id 15748dc82a87ed7b2fac67d0e3145a65fc7662aa
                Module libxcb-keysyms.so.1 with build-id 3a8439aaa6779cab340bc63aa1b02da780d1ddc0
                Module libgcc_s.so.1 with build-id 977d93f2a20a599052cf3d0910f4a43614d2129d
                Module libm.so.6 with build-id 061d75252b42faa79887b44cec63eb025035f99f
                Module libQt5QmlModels.so.5 with build-id fb008157f94391c8a3251f0934c44bfdc3f2fb3d
                Module libKF5WidgetsAddons.so.5 with build-id 5b52260475738e156fa4eda65aea25f3549a2943
                Module libKF5ItemViews.so.5 with build-id b4e4e28825c2f9124829f8f8e53497307bae7a1f
                Module libQt5PrintSupport.so.5 with build-id d6ac0863f956e6c20900409a16c87192739caa44
                Module libplist-2.0.so.3 with build-id 6fb0c6f4fcc81f9cce6f6c686cd578b3fee55ec3
                Module libimobiledevice-1.0.so.6 with build-id 234f9071e0f4bbf51be029f9dc384eb961404498
                Module libmount.so.1 with build-id 8023cc3d5c75002dfaa6bf2826cf94ae7f42eb5d
                Module libudev.so.1 with build-id a0231849996c8ae3070dc396538ac6b12797c5ac
                Module libQt5Xml.so.5 with build-id 6fe0290d9c7625bab5d65ecf290d548e25172f07
                Module libdbusmenu-qt5.so.2 with build-id 669c752e76b09df2e21f9ab7ae3343a3e8dcd090
                Module libXtst.so.6 with build-id ff21bd7e63e993c8d5ab00eed570e519944b84d8
                Module libX11.so.6 with build-id 07763d58f5bb5afd5cebc010f73055aa7a90721a
                Module libQt5TextToSpeech.so.5 with build-id 04c910185eb6e20eee9f67be4fde3deb11689ef8
                Module libcanberra.so.0 with build-id ecb1e44dd63ba3ca56f278492d437a8f7cd39854
                Module libKF5GuiAddons.so.5 with build-id 4cfd423753f506fee3d6e447f2a623f23e23d52a
                Module libKF5ConfigWidgets.so.5 with build-id f919dc83b59f77eb2d610dcbcb8629ca0292930e
                Module libKF5Archive.so.5 with build-id 732e9071909ec970b6310fccc0be06a43d197e19
                Module libQt5Svg.so.5 with build-id 4fc5337e80983e361748a9eecfb25e537294dd8e
                Module libKF5KIOGui.so.5 with build-id c4052e6da83abdc9117fc5fcc5446872df35ac41
                Module libKF5KIOWidgets.so.5 with build-id c441ebb0d652c504c21c8d0fbf3f9f495e3b6e87
                Module libQt5Sql.so.5 with build-id c5af88d134f1230a91dd54cccf8c8216cf9790d7
                Module libXdmcp.so.6 with build-id c34a7b1d542b8fcb0adebca91cad73bc9e8fe921
                Module libQt5Network.so.5 with build-id 0a1953099183f8752d4de329b5192fa653563a9e
                Module libffi.so.8 with build-id 5103e7b5b7addb8026a35a62734fefd1c7ef5c64
                Module libXau.so.6 with build-id e22371ce1773c89eecd88ceb93b4017804814279
                Module libQt5WaylandClient.so.5 with build-id c57b502ad6828bd5ca8b5f3e1966507ba12bb9e4
                Module libKF5IconThemes.so.5 with build-id 08554837505e828d6668f40e0ea5739d01501be3
                Module libxcb-shape.so.0 with build-id 2958bd27e028781969ba6b4d378c77c7f1d14edf
                Module libc.so.6 with build-id a11e506985b1f3d7eb868fc58de1473a19d5ebd0
                Module libstdc++.so.6 with build-id 013f6ffe3ad4158f8188963e2808129d90be5579
                Module libQt5Core.so.5 with build-id c0ebeb6c429804f5df1fa2efa103a87021851a4f
                Module libQt5Gui.so.5 with build-id 621a58fc9732d2ddb0c94be31a37d8652b062de3
                Module libQt5X11Extras.so.5 with build-id 47e0331e30ae122e828cc8547f1de2967c3cbc12
                Module libQt5DBus.so.5 with build-id 21778a2bf894d222cccba8026c72b1a1bc25c4bd
                Module libKF5CoreAddons.so.5 with build-id e51007ad8437fc2bca412796ae930f7bd329d0ba
                Module libKF5I18n.so.5 with build-id 950afa2ebe2ff23e6d0e1ccccae7fc3680e7ac27
                Module libKF5ConfigCore.so.5 with build-id fb6fc724b2432bf730ff7920e739c6b3d01bccf9
                Module libQt5Widgets.so.5 with build-id 6307cb0714aea8c002d36957b2481e97353a307d
                Module libKF5WindowSystem.so.5 with build-id 18f902800b894d5bc42550dd2441e9761ea44d49
                Module libKF5ConfigGui.so.5 with build-id 5d26caacf7c22cb1c59a7369d98d2fcebf7ce51e
                Module libQt5Qml.so.5 with build-id 57f2197877f0e06cda7e6d966a387cd3ef32bef6
                Module libKF5DBusAddons.so.5 with build-id eef5558f7bb413a9325fecad0dd10d1fb0d92337
                Module libKF5Service.so.5 with build-id 544983f4d609a9a55af7fac3ffd223d83c95fb0f
                Module libQt5Quick.so.5 with build-id e80f6ff2273a393683c42391f61a7a693a988b03
                Module libKF5GlobalAccel.so.5 with build-id 764dd14fe75fb2bdc6071eabd31880b127c85021
                Module libKF5XmlGui.so.5 with build-id b808bab567e03ce025807fb37089809bda371b15
                Module libKF5Crash.so.5 with build-id 4a92cdf2f29aa35944b5a623c3ca765a186e91ee
                Module libKF5Solid.so.5 with build-id bfeb23f0019bb709b5adf2ae0a05f40d3886c921
                Module libKF5Package.so.5 with build-id 3eda8ea433aaba308116b232384370f9faeca5b4
                Module libKF5Declarative.so.5 with build-id 32de2b7942a2f14a9f2d1430d3afe783780ba413
                Module libKF5Notifications.so.5 with build-id d235498b407b32f2442eb36af9b1b834faafe539
                Module libKF5Plasma.so.5 with build-id 53f617304feb33c05e8343ae471b7ac81faddb24
                Module libxcb-randr.so.0 with build-id a81ef3e91d0973cb51263aed8729fadd9438df7e
                Module libxcb.so.1 with build-id d14a0198d72f0e5c38a30b0bd51b005a63d5d04f
                Module libKUserFeedbackCore.so.1 with build-id 54bb158d667b44a3c09758a8d59cc99e1523ee6d
                Module libwayland-client.so.0 with build-id 2d2e3e5b3c1ec06a5019ffcbb0778da03d10b6b1
                Module libkworkspace5.so.5 with build-id 90542a45c5b5e325c0ffd1eab33e93ffb380ea25
                Module libKF5WaylandClient.so.5 with build-id c7e6633d9ddb61004d064444cc9e193bde4b402f
                Module libKF5QuickAddons.so.5 with build-id cf1f510e91c53fe27a59880f17067a6ff7a55a2e
                Module libKF5Activities.so.5 with build-id 26da84ec920388ea2b369df3db00c56355a56bd5
                Module libKF5PlasmaQuick.so.5 with build-id 8d825d1f58b6980d423007aecc5d028a712570b2
                Module plasmashell with build-id 55181d271b42bef99be0b3969467291974f6a167
                Stack trace of thread 6679:
                #0  0x0000ffff83a22790 n/a (libc.so.6 + 0x82790)
                #1  0x0000ffff839db6fc raise (libc.so.6 + 0x3b6fc)
                #2  0x0000ffff839c78b0 abort (libc.so.6 + 0x278b0)
                #3  0x0000ffff83e63114 _ZNK14QMessageLogger5fatalEPKcz (libQt5Core.so.5 + 0xa3114)
                #4  0x0000ffff840e51e4 _ZN14QObjectPrivateC2Ei (libQt5Core.so.5 + 0x3251e4)
                #5  0x0000ffff8382cb9c _ZN30QWaylandClientExtensionPrivateC1Ev (libQt5WaylandClient.so.5 + 0x9cb9c)
                #6  0x0000ffff8382ce4c _ZN23QWaylandClientExtensionC1Ei (libQt5WaylandClient.so.5 + 0x9ce4c)
                #7  0x0000ffff7e48c15c n/a (KDEPlasmaPlatformTheme.so + 0x3c15c)
                #8  0x0000ffff7e47053c n/a (KDEPlasmaPlatformTheme.so + 0x2053c)
                #9  0x0000ffff7e48ee5c n/a (KDEPlasmaPlatformTheme.so + 0x3ee5c)
                #10 0x0000ffff844ae5b0 _ZN21QPlatformThemeFactory6createERK7QStringS2_ (libQt5Gui.so.5 + 0x11e5b0)
                #11 0x0000ffff844bc104 _ZN22QGuiApplicationPrivate25createPlatformIntegrationEv (libQt5Gui.so.5 + 0x12c104)
                #12 0x0000ffff844bd7a0 _ZN22QGuiApplicationPrivate21createEventDispatcherEv (libQt5Gui.so.5 + 0x12d7a0)
                #13 0x0000ffff840ba814 _ZN23QCoreApplicationPrivate4initEv (libQt5Core.so.5 + 0x2fa814)
                #14 0x0000ffff844c108c _ZN22QGuiApplicationPrivate4initEv (libQt5Gui.so.5 + 0x13108c)
                #15 0x0000ffff84ebbbfc _ZN19QApplicationPrivate4initEv (libQt5Widgets.so.5 + 0x17bbfc)
                #16 0x0000aaaac1fc3860 n/a (plasmashell + 0x23860)
                #17 0x0000ffff839c7b80 n/a (libc.so.6 + 0x27b80)
                #18 0x0000ffff839c7c60 __libc_start_main (libc.so.6 + 0x27c60)
                #19 0x0000aaaac1fc4830 n/a (plasmashell + 0x24830)

                Stack trace of thread 6682:
                #0  0x0000ffff83a804d8 __poll (libc.so.6 + 0xe04d8)
                #1  0x0000ffff81ce4fa0 n/a (libglib-2.0.so.0 + 0x64fa0)
                #2  0x0000ffff81ce5134 g_main_context_iteration (libglib-2.0.so.0 + 0x65134)
                #3  0x0000ffff8411cf58 _ZN20QEventDispatcherGlib13processEventsE6QFlagsIN10QEventLoop17ProcessEventsFlagEE (libQt5Core.so.5 + 0x35cf58)
                #4  0x0000ffff840b03f4 _ZN10QEventLoop4execE6QFlagsINS_17ProcessEventsFlagEE (libQt5Core.so.5 + 0x2f03f4)
                #5  0x0000ffff83e87abc _ZN7QThread4execEv (libQt5Core.so.5 + 0xc7abc)
                #6  0x0000ffff84aa6bcc n/a (libQt5DBus.so.5 + 0x16bcc)
                #7  0x0000ffff83e894b4 n/a (libQt5Core.so.5 + 0xc94b4)
                #8  0x0000ffff83a20aec n/a (libc.so.6 + 0x80aec)
                #9  0x0000ffff83a8a5dc n/a (libc.so.6 + 0xea5dc)
                ELF object binary architecture: AARCH64

Problems like this happen from time to time on the Pinephone(pro)

I would try to reinstall Manjaro. That usually fixes such problems.

What is your version of kscreenlocker and layer-shell-qt?
You can check with:

pacman -Qi kscreenlocker layer-shell-qt

Via SSH.

I’m running a PinePhone Beta Ed. Seeing this on both the Beta and Stable branches.

On the stable branch it’s showing version 5.25.5-1 of kscreenlocker and version 5.25.5-1 of layer-shell-qt

That’s weird. I’m running the same and do not have the lockscreen issue.

Same version of kscreenlocker and layer-shell-qt but with the issue.

I’ve been looking at the journal for my PlaMo install from another OS, and it looks like all these crashes Firewave posted above are being caused by a Qt lib version mismatch. Here’s a grep of my journal for the latest boot attempt for keyword “incompatible”:

Oct 01 19:16:43 pinephonepro polkit-kde-authentication-agent-1[4540]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:43 pinephonepro org_kde_powerdevil[4533]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:42 pinephonepro polkit-kde-authentication-agent-1[4482]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:42 pinephonepro maliit-keyboard[4468]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:41 pinephonepro plasmashell[4401]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:41 pinephonepro polkit-kde-authentication-agent-1[4381]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:41 pinephonepro kdeconnectd[4361]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:40 pinephonepro calindac[4375]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:40 pinephonepro org_kde_powerdevil[4383]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:40 pinephonepro DiscoverNotifier[4376]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:39 pinephonepro maliit-keyboard[4324]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:39 pinephonepro polkit-kde-authentication-agent-1[4328]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:38 pinephonepro plasmashell[4281]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:38 pinephonepro polkit-kde-authentication-agent-1[4261]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:38 pinephonepro org_kde_powerdevil[4263]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:38 pinephonepro xdg-desktop-portal-kde[4264]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:38 pinephonepro maliit-keyboard[4245]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:37 pinephonepro plasmashell[4210]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:37 pinephonepro kscreenlocker_greet[4211]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:37 pinephonepro maliit-keyboard[4192]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:36 pinephonepro kscreenlocker_greet[4196]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:36 pinephonepro kscreenlocker_greet[4188]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:36 pinephonepro kscreenlocker_greet[4178]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:34 pinephonepro kwalletd5[3914]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:34 pinephonepro kded5[4117]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:33 pinephonepro kcminit_startup[4001]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)
Oct 01 19:16:33 pinephonepro ksplashqml[3999]: Cannot mix incompatible Qt library (5.15.5) with this library (5.15.6)

It looks like the same set of programs are crashing over and over due to this mismatch. Looking at the versions of installed packages, I do see that while most packages have been updated, qt5-es2-wayland is still on 5.15.5, and pacman -Syy qt5-es2-wayland reports “target not found” even with updated mirrorlist.

I’m not sure what happened here, but I simply downloaded the appropriate version from one of the mirrors (https://mirror.moson.org/manjaro/arm-stable/extra/aarch64/qt5-es2-wayland-5.15.6%2Bkde%2Br49-1-aarch64.pkg.tar.zst) and installed via pacman -U <pkgfile> in a chroot and now my PlaMo install boots correctly again.

The qt5-es2-wayland target still doesn’t resolve in pacman, but I also noticed while doing this, that the .sig file for this exact package is actually the package itself. See Index of /manjaro/arm-stable/extra/aarch64/ for instance: qt5-es2-wayland signature file is 1MB just like the package (and I verified by hash that these are actually the same package file). So perhaps this has something to do with the sync problems that caused error in the first place?

1 Like

Indeed, the .sig file is definitely invalid.

Those PinePhones that work after the upgrade are probably using the non-es2 Qt 5 packages (which was the default for a while, until it was reverted to the es2 ones).

I am holding off on upgrading mine until this issue is resolved.

Thank you. Downloaded that file and put the SD card reader into the dock. Ran pacman -U qt5-es2-wayland-5.15.6%2Bkde%2Br49-1-aarch64.pkg.tar.zst and I can login again :slight_smile:

1 Like

This is odd indeed. It does seem like the .sig file is wrong, which I have no idea how happened, as it’s been updated and signed the same way as the others.

In any case. qt5-es2-wayland is actually not needed anymore by the system, so you can replace it with qt5-wayland just the same.

Indeed, But also newer images have been using regular qt5-wayland too, so as I mentioned above, you should replace the es2 version of this package with the regular one. At least Beta 12 and onward is using regular qt5-wayland package.

When installing qt-wayland, pacman asked me if I wanted to replace it by saying “package conflicts with qt-es2-wayland”. In this case, pacman’s suggestion is NOT (y/N). So i think many people are keeping qt-es2-wayland.

In any case. qt5-es2-wayland is actually not needed anymore by the system, so you can replace it with qt5-wayland just the same.

I see. But we cannot just replace the package before the upgrade with pacman -S qt5-wayland because the old qt5-wayland 5.15.5 is no longer on the mirrors. Sure, I can run pacman -Sy first so that it will pick up the 5.15.6 build, but then it will probably want to upgrade the rest of Qt to 5.15.6 in the same operation (and it should, because I need it to, or it would end up in a (probably unbootable) mess), which in turn can leave other stuff broken until I upgrade everything.

Not sure what to tell you here. It’s how it is.

The root cause of the problem is that the mirrors have an invalid qt5-es2-wayland-5.15.6+kde+r49-1-aarch64.pkg.tar.zst.sig file, so is there anything that can be done to fix that on the server end?

It also worries me that nobody knows how that has happened (rsync hash collision maybe?), since a package with no valid signature is a package whose authenticity cannot be verified.

An updated package is already in unstable branch. You can try using that one. If it doesn’t have any regressions (because regular qt5-wayland is only at r49), then I can forward the one from unstable.

The building and uploading of these packages are done by an automated system.

How can an automated system mess up in that particular way? I could see a human mixing up the file names with and without the .sig ending, but a program will not usually do that. So I have to wonder whether somebody messed with the package between when the automated system built in and when the mirrors rsynced it from the masters, and whether it may have been backdoored.

I don’t know what happened to this particular package.

In any case, I have just forwarded the r50 version from unstable to both testing and stable branch.

So it should be able to update it, as soon as the mirrors sync.