NVIDIA drivers are installed but are unable to load

I recently noticed my NVIDIA drivers are not running when using graphic intensive programs. When attempting to run sudo nvidia-settings I get the following error:

ERROR: NVIDIA driver is not loaded

ERROR: Unable to load info from any available system

I have been following the manjaro wiki Configure Graphics Cards guide for configuring my graphics card but I haven’t been able to get the drivers to load.

Below are my system’s config settings.
inxi -Fazy output

System:
  Kernel: 5.15.65-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=0409a529-b6df-4ab4-ba7f-4c626f309e5c rw quiet apparmor=1
    security=apparmor resume=UUID=e2216d28-95a3-4c30-b9d3-a9f01249af64
    udev.log_priority=3
  Desktop: Xfce v: 4.16.1 tk: Gtk v: 3.24.34 info: xfce4-panel, plank
    wm: xfwm v: 4.16.1 vt: 7 dm: LightDM v: 1.32.0 Distro: Manjaro Linux
    base: Arch Linux
Machine:
  Type: Laptop System: Acer product: Aspire E5-575G v: V1.23
    serial: <superuser required>
  Mobo: Acer model: Ironman_SK v: V1.23 serial: <superuser required>
    UEFI: Insyde v: 1.23 date: 01/16/2017
Battery:
  ID-1: BAT1 charge: 39.4 Wh (68.9%) condition: 57.2/61.0 Wh (93.7%)
    volts: 11.2 min: 10.9 model: LGC AS16B8J type: Li-ion serial: <filter>
    status: discharging
CPU:
  Info: model: Intel Core i5-7200U bits: 64 type: MT MCP arch: Amber/Kaby Lake
    note: check gen: core 7 level: v3 built: 2017 process: Intel 14nm family: 6
    model-id: 0x8E (142) stepping: 9 microcode: 0xF0
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 3 MiB desc: 1x3 MiB
  Speed (MHz): avg: 799 high: 800 min/max: 400/3100 scaling:
    driver: intel_pstate governor: powersave cores: 1: 799 2: 800 3: 800 4: 800
    bogomips: 21607
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data mitigation: Clear CPU buffers; SMT vulnerable
  Type: retbleed mitigation: IBRS
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl and seccomp
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: IBRS, IBPB: conditional, RSB filling,
    PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Acer Incorporated ALI Aspire E5-575G
    driver: i915 v: kernel arch: Gen-9.5 process: Intel 14nm built: 2016-20
    ports: active: eDP-1 empty: DP-1,HDMI-A-1 bus-ID: 00:02.0
    chip-ID: 8086:5916 class-ID: 0300
  Device-2: NVIDIA GM107 [GeForce 940MX] vendor: Acer Incorporated ALI
    Aspire E5-575G driver: N/A alternate: nouveau, nvidia_drm, nvidia
    non-free: 515.xx+ status: current (as of 2022-08) arch: Maxwell
    code: GMxxx process: TSMC 28nm built: 2014-19 pcie: speed: Unknown
    lanes: 63 link-max: gen: 6 speed: 64 GT/s bus-ID: 01:00.0
    chip-ID: 10de:179c class-ID: 0302
  Device-3: Chicony HD WebCam type: USB driver: uvcvideo bus-ID: 1-7:4
    chip-ID: 04f2:b573 class-ID: 0e02
  Display: x11 server: X.Org v: 21.1.4 compositor: xfwm v: 4.16.1 driver: X:
    loaded: modesetting alternate: fbdev,vesa gpu: i915 display-ID: :0.0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: ChiMei InnoLux 0x15d2 built: 2015 res: 1920x1080
    hz: 60 dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: 1920x1080
  OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2) v: 4.6 Mesa 22.1.7
    direct render: Yes

mhwd -l -d output:

> PCI Device: /devices/pci0000:00/0000:00:1d.3/0000:04:00.1 (0200:10ec:8168)
  Network controller Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
--------------------------------------------------------------------------------
  > AVAILABLE:

   NAME:	network-r8168
   ATTACHED:	PCI
   VERSION:	2016.04.20
   INFO:	RealTek RTL-8168 Gigabit Ethernet driver
   PRIORITY:	0
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0200 
   VENDORIDS:	1186 10ec 


--------------------------------------------------------------------------------
> PCI Device: /devices/pci0000:00/0000:00:1c.0/0000:01:00.0 (0302:10de:179c)
  Display controller nVidia Corporation GM107 [GeForce 940MX]
--------------------------------------------------------------------------------
  > INSTALLED:

   NAME:	video-hybrid-intel-nvidia-470xx-prime
   ATTACHED:	PCI
   VERSION:	2021.11.04
   INFO:	Hybrid prime solution for NVIDIA Optimus Technology - Closed source NVIDIA driver & open source intel driver.
   PRIORITY:	7
   FREEDRIVER:	false
   DEPENDS:	video-modesetting 
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 0300 
   VENDORIDS:	10de 8086 

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 



  > AVAILABLE:

   NAME:	video-hybrid-intel-nvidia-prime
   ATTACHED:	PCI
   VERSION:	2021.11.04
   INFO:	Hybrid prime solution for NVIDIA Optimus Technology - Closed source NVIDIA driver & open source intel driver.
   PRIORITY:	8
   FREEDRIVER:	false
   DEPENDS:	video-modesetting 
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 0300 
   VENDORIDS:	10de 8086 

   NAME:	video-hybrid-intel-nvidia-470xx-prime
   ATTACHED:	PCI
   VERSION:	2021.11.04
   INFO:	Hybrid prime solution for NVIDIA Optimus Technology - Closed source NVIDIA driver & open source intel driver.
   PRIORITY:	7
   FREEDRIVER:	false
   DEPENDS:	video-modesetting 
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 0300 
   VENDORIDS:	10de 8086 

   NAME:	video-hybrid-intel-nvidia-390xx-bumblebee
   ATTACHED:	PCI
   VERSION:	2021.11.26
   INFO:	Hybrid bumblebee solution for NVIDIA Optimus Technology - Closed source NVIDIA driver & open source intel driver.
   PRIORITY:	6
   FREEDRIVER:	false
   DEPENDS:	-
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 0300 
   VENDORIDS:	10de 8086 

   NAME:	video-nvidia
   ATTACHED:	PCI
   VERSION:	2021.11.04
   INFO:	Closed source NVIDIA drivers for linux.
   PRIORITY:	5
   FREEDRIVER:	false
   DEPENDS:	-
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 
   VENDORIDS:	10de 

   NAME:	video-nvidia-470xx
   ATTACHED:	PCI
   VERSION:	2021.11.04
   INFO:	Closed source NVIDIA drivers for linux.
   PRIORITY:	4
   FREEDRIVER:	false
   DEPENDS:	-
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 
   VENDORIDS:	10de 

   NAME:	video-nvidia-390xx
   ATTACHED:	PCI
   VERSION:	2021.11.26
   INFO:	Closed source NVIDIA drivers for linux.
   PRIORITY:	3
   FREEDRIVER:	false
   DEPENDS:	-
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 
   VENDORIDS:	10de 

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 


--------------------------------------------------------------------------------
> PCI Device: /devices/pci0000:00/0000:00:02.0 (0300:8086:5916)
  Display controller Intel Corporation HD Graphics 620
--------------------------------------------------------------------------------
  > INSTALLED:

   NAME:	video-hybrid-intel-nvidia-470xx-prime
   ATTACHED:	PCI
   VERSION:	2021.11.04
   INFO:	Hybrid prime solution for NVIDIA Optimus Technology - Closed source NVIDIA driver & open source intel driver.
   PRIORITY:	7
   FREEDRIVER:	false
   DEPENDS:	video-modesetting 
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 0300 
   VENDORIDS:	10de 8086 

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 

   NAME:	video-modesetting
   ATTACHED:	PCI
   VERSION:	2020.01.13
   INFO:	X.org modesetting video driver.
   PRIORITY:	1
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 
   VENDORIDS:	* 



  > AVAILABLE:

   NAME:	video-hybrid-intel-nvidia-prime
   ATTACHED:	PCI
   VERSION:	2021.11.04
   INFO:	Hybrid prime solution for NVIDIA Optimus Technology - Closed source NVIDIA driver & open source intel driver.
   PRIORITY:	8
   FREEDRIVER:	false
   DEPENDS:	video-modesetting 
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 0300 
   VENDORIDS:	10de 8086 

   NAME:	video-hybrid-intel-nvidia-470xx-prime
   ATTACHED:	PCI
   VERSION:	2021.11.04
   INFO:	Hybrid prime solution for NVIDIA Optimus Technology - Closed source NVIDIA driver & open source intel driver.
   PRIORITY:	7
   FREEDRIVER:	false
   DEPENDS:	video-modesetting 
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 0300 
   VENDORIDS:	10de 8086 

   NAME:	video-hybrid-intel-nvidia-390xx-bumblebee
   ATTACHED:	PCI
   VERSION:	2021.11.26
   INFO:	Hybrid bumblebee solution for NVIDIA Optimus Technology - Closed source NVIDIA driver & open source intel driver.
   PRIORITY:	6
   FREEDRIVER:	false
   DEPENDS:	-
   CONFLICTS:	video*nvidia* 
   CLASSIDS:	0300 0302 0300 
   VENDORIDS:	10de 8086 

   NAME:	video-linux
   ATTACHED:	PCI
   VERSION:	2018.05.04
   INFO:	Standard open source drivers.
   PRIORITY:	2
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 0380 0302 
   VENDORIDS:	1002 8086 10de 

   NAME:	video-modesetting
   ATTACHED:	PCI
   VERSION:	2020.01.13
   INFO:	X.org modesetting video driver.
   PRIORITY:	1
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 
   VENDORIDS:	* 

   NAME:	video-vesa
   ATTACHED:	PCI
   VERSION:	2017.03.12
   INFO:	X.org vesa video driver.
   PRIORITY:	0
   FREEDRIVER:	true
   DEPENDS:	-
   CONFLICTS:	-
   CLASSIDS:	0300 

cat /etc/X11/mhwd.d/nvidia.conf output:

##
## Generated by mhwd - Manjaro Hardware Detection
##

cat /etc/mkinitcpio.conf output:

# vim:set ft=sh
# MODULES
# The following modules are loaded before any boot hooks are
# run.  Advanced users may wish to specify all system modules
# in this array.  For instance:
#     MODULES=(piix ide_disk reiserfs)
MODULES=""

# BINARIES
# This setting includes any additional binaries a given user may
# wish into the CPIO image.  This is run last, so it may be used to
# override the actual binaries included by a given hook
# BINARIES are dependency parsed, so you may safely ignore libraries
BINARIES=()

# FILES
# This setting is similar to BINARIES above, however, files are added
# as-is and are not parsed in any way.  This is useful for config files.
FILES=""

# HOOKS
# This is the most important setting in this file.  The HOOKS control the
# modules and scripts added to the image, and what happens at boot time.
# Order is important, and it is recommended that you do not change the
# order in which HOOKS are added.  Run 'mkinitcpio -H <hook name>' for
# help on a given hook.
# 'base' is _required_ unless you know precisely what you are doing.
# 'udev' is _required_ in order to automatically load modules
# 'filesystems' is _required_ unless you specify your fs modules in MODULES
# Examples:
##   This setup specifies all modules in the MODULES setting above.
##   No raid, lvm2, or encrypted root is needed.
#    HOOKS=(base)
#
##   This setup will autodetect all modules for your system and should
##   work as a sane default
#    HOOKS=(base udev autodetect block filesystems)
#
##   This setup will generate a 'full' image which supports most systems.
##   No autodetection is done.
#    HOOKS=(base udev block filesystems)
#
##   This setup assembles a pata mdadm array with an encrypted root FS.
##   Note: See 'mkinitcpio -H mdadm' for more information on raid devices.
#    HOOKS=(base udev block mdadm encrypt filesystems)
#
##   This setup loads an lvm2 volume group on a usb device.
#    HOOKS=(base udev block lvm2 filesystems)
#
##   NOTE: If you have /usr on a separate partition, you MUST include the
#    usr, fsck and shutdown hooks.
HOOKS="base udev autodetect modconf block keyboard keymap resume filesystems"

# COMPRESSION
# Use this to compress the initramfs image. By default, gzip compression
# is used. Use 'cat' to create an uncompressed image.
#COMPRESSION="gzip"
#COMPRESSION="bzip2"
#COMPRESSION="lzma"
#COMPRESSION="xz"
#COMPRESSION="lzop"
#COMPRESSION="lz4"

# COMPRESSION_OPTIONS
# Additional options for the compressor
#COMPRESSION_OPTIONS=()

cat ~/.xinitrc output

#!/bin/bash
#
# ~/.xinitrc
#
# Executed by startx (run your window manager from here)

userresources=$HOME/.Xresources
usermodmap=$HOME/.Xmodmap
sysresources=/etc/X11/xinit/.Xresources
sysmodmap=/etc/X11/xinit/.Xmodmap

SESSION=${1:-xfce}

# merge in defaults and keymaps

if [ -f $sysresources ]; then
    xrdb -merge $sysresources
fi

if [ -f $sysmodmap ]; then
    xmodmap $sysmodmap
fi

if [ -f "$userresources" ]; then
    xrdb -merge "$userresources"
fi

if [ -f "$usermodmap" ]; then
    xmodmap "$usermodmap"
fi

# start some nice programs

if [ -d /etc/X11/xinit/xinitrc.d ] ; then
    for f in /etc/X11/xinit/xinitrc.d/?*.sh ; do
        [ -x "$f" ] && . "$f"
    done
    unset f
fi

get_session(){
	local dbus_args=(--sh-syntax --exit-with-session)
	case "$SESSION" in
		awesome) dbus_args+=(awesome) ;;
		bspwm) dbus_args+=(bspwm-session) ;;
		budgie) dbus_args+=(budgie-desktop) ;;
		cinnamon) dbus_args+=(cinnamon-session) ;;
		deepin) dbus_args+=(startdde) ;;
		enlightenment) dbus_args+=(enlightenment_start) ;;
		fluxbox) dbus_args+=(startfluxbox) ;;
		gnome) dbus_args+=(gnome-session) ;;
		i3|i3wm) dbus_args+=(i3 --shmlog-size 0) ;;
		jwm) dbus_args+=(jwm) ;;
		kde) dbus_args+=(startkde) ;;
		lxde) dbus_args+=(startlxde) ;;
		lxqt) dbus_args+=(lxqt-session) ;;
		mate) dbus_args+=(mate-session) ;;
		xfce) dbus_args+=(xfce4-session) ;;
		openbox) dbus_args+=(openbox-session) ;;
		*) dbus_args+=("$SESSION") ;;
	esac

	echo "dbus-launch ${dbus_args[*]}"
}

exec $(get_session)

Not sure what I’m missing. Any help would be appreciated.

post output from:
mhwd -l && mhwd -li
ls /etc/modprobe.d
find /etc/X11/ -name "*.conf"

mhwd -l && mhwd -li

 0000:04:00.1 (0200:10ec:8168) Network controller Realtek Semiconductor Co., Ltd.:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
         network-r8168            2016.04.20                true            PCI


> 0000:01:00.0 (0302:10de:179c) Display controller nVidia Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime            2021.11.04               false            PCI
video-hybrid-intel-nvidia-470xx-prime            2021.11.04               false            PCI
video-hybrid-intel-nvidia-390xx-bumblebee            2021.11.26               false            PCI
          video-nvidia            2021.11.04               false            PCI
    video-nvidia-470xx            2021.11.04               false            PCI
    video-nvidia-390xx            2021.11.26               false            PCI
           video-linux            2018.05.04                true            PCI


> 0000:00:02.0 (0300:8086:5916) Display controller Intel Corporation:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime            2021.11.04               false            PCI
video-hybrid-intel-nvidia-470xx-prime            2021.11.04               false            PCI
video-hybrid-intel-nvidia-390xx-bumblebee            2021.11.26               false            PCI
           video-linux            2018.05.04                true            PCI
     video-modesetting            2020.01.13                true            PCI
            video-vesa            2017.03.12                true            PCI


> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
           video-linux            2018.05.04                true            PCI
video-hybrid-intel-nvidia-470xx-prime            2021.11.04               false            PCI
     video-modesetting            2020.01.13                true            PCI

ls /etc/modprobe.d

mhwd-bbswitch.conf  mhwd-gpu.conf  mhwd-nvidia.conf

find /etc/X11/ -name “*.conf”

/etc/X11/mhwd.d/nvidia.conf
/etc/X11/mhwd.d/intel.conf
/etc/X11/xorg.conf.d/90-mhwd.conf
/etc/X11/xorg.conf.d/00-keyboard.conf

this is the issue:

mhwd-bbswitch.conf

dont understand why you have it installed… also you dont run the latest nvidia drivers…
post output from:
pacman -Qs 'bbswitch|optimus|bumblebee'

Yeah I have no idea. I never intentionally installed bumblebee

pacman -Qs ‘bbswitch|optimus|bumblebee’

local/bumblebee 3.2.1-22
    NVIDIA Optimus support for Linux through Primus/VirtualGL
local/lib32-primus 20151110-4
    Faster OpenGL offloading for Bumblebee (32-bit)
local/linux515-bbswitch 0.8-79 (linux515-extramodules)
    kernel module allowing to switch dedicated graphics card on Optimus laptops
local/primus 20151110-9
    Faster OpenGL offloading for Bumblebee

remove it all:
pamac remove bumblebee linux515-bbswitch lib32-primus primus
then remove the 470xx drivers:
sudo mhwd -r pci video-hybrid-intel-nvidia-470xx-prime
then reboot
then install the latest drivers:
sudo mhwd -a pci nonfree 0300
reboot again, and check with nvidia-smi

1 Like

It’s reporting no driver installed. However, MHWD says the profile is installed:

Try reinstalling and post the output here:

sudo mhwd -a pci nonfree 0300

See Configure NVIDIA (non-free) settings and load them on Startup - Manjaro

sudo mhwd -a pci nonfree 0300

 Using config 'video-hybrid-intel-nvidia-prime' for device: 0000:00:02.0 (0300:8086:5916) Display controller Intel Corporation HD Graphics 620
Error: config 'video-hybrid-intel-nvidia-prime' conflicts with config(s): video-hybrid-intel-nvidia-470xx-prime

I’ve been following that guide closely. I’ve tried reinstalling a few times and it either passes it over because it’s already “installed” or I get the above conflict.

Try removing it first like @brahma mentioned above. We both posted about the same time.

remove it all:
pamac remove bumblebee linux515-bbswitch lib32-primus primus
then remove the 470xx drivers:
sudo mhwd -r pci video-hybrid-intel-nvidia-470xx-prime
then reboot
then install the latest drivers:
sudo mhwd -a pci nonfree 0300
reboot again, and check with nvidia-smi

Yeah It would appear that this worked. I’m assuming it was the bumblebee utilities that were the issue. Still no idea how they were installed but anyway. I’ll mark it as the solution. However, now I’m running video-hybrid-intel-nvidia-prime which is the default for this kernel version if I understand correctly. What’s the difference between prime and the nvidia-470xx-prime drivers? Is there an upside either way?

those without the number are the latest … and the lower the number the older the drivers …

Ah I see. Awesome. Thanks so much.