No sound on jacks after update mobo Z390-A PRO (MS-7B98)

Lots of people with sound issues but seems I’m the only one with Asus Mobo to report. I did try to reinstal pulse audio from aur, install pavucontrol-qt and restart pulse audio upon boot. Different steps of course. But I’m really out of ideas.

    inxi --full --admin --verbosity=7 --filter --no-host
    System:    Kernel: 5.7.19-2-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
               parameters: BOOT_IMAGE=/boot/vmlinuz-5.7-x86_64 root=UUID=b841b317-5f27-4086-9390-595dff39a5c8 
               rw quiet apparmor=1 security=apparmor udev.log_priority=3 
               Desktop: KDE Plasma 5.19.5 tk: Qt 5.15.0 wm: kwin_x11 dm: SDDM Distro: Manjaro Linux 
    Machine:   Type: Desktop Mobo: Micro-Star model: Z390-A PRO (MS-7B98) v: 1.0 serial: <filter> 
               UEFI: American Megatrends v: 1.80 date: 12/25/2019 
    Memory:    RAM: total: 15.58 GiB used: 2.98 GiB (19.1%) 
               RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
    CPU:       Topology: 6-Core model: Intel Core i5-9600K bits: 64 type: MCP arch: Kaby Lake family: 6 
               model-id: 9E (158) stepping: C (12) microcode: D6 L2 cache: 9216 KiB bogomips: 44412 
               Speed: 800 MHz min/max: 800/4700 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 800 
               6: 800 
               Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_capabilities arch_perfmon art 
               avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc cpuid cpuid_fault cx16 cx8 de 
               ds_cpl dtes64 dtherm dts ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr 
               hle ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid invpcid_single 
               lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe 
               pcid pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pts rdrand rdseed rdtscp 
               rep_good rtm sdbg sep smap smep smx ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 
               tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave xsavec 
               xsaveopt xsaves xtopology xtpr 
               Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
               Type: l1tf status: Not affected 
               Type: mds mitigation: Clear CPU buffers; SMT disabled 
               Type: meltdown status: Not affected 
               Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp 
               Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
               Type: spectre_v2 
               mitigation: Full generic retpoline, IBPB: conditional, IBRS_FW, STIBP: disabled, RSB filling 
               Type: srbds mitigation: Microcode 
               Type: tsx_async_abort mitigation: Clear CPU buffers; SMT disabled 
    Graphics:  Device-1: NVIDIA TU106 [GeForce RTX 2070] driver: nvidia v: 450.66 
               alternate: nouveau,nvidia_drm bus ID: 01:00.0 chip ID: 10de:1f02 
               Display: x11 server: X.Org 1.20.8 compositor: kwin_x11 driver: nvidia display ID: :0 
               screens: 1 
               Screen-1: 0 s-res: 1920x1080 s-dpi: 81 s-size: 602x343mm (23.7x13.5") s-diag: 693mm (27.3") 
               Monitor-1: DP-0 res: 1920x1080 hz: 60 dpi: 82 size: 598x336mm (23.5x13.2") diag: 686mm (27") 
               OpenGL: renderer: GeForce RTX 2070/PCIe/SSE2 v: 4.6.0 NVIDIA 450.66 direct render: Yes 
    Audio:     Device-1: Intel Cannon Lake PCH cAVS vendor: Micro-Star MSI driver: snd_hda_intel v: kernel 
               alternate: snd_soc_skl,snd_sof_pci bus ID: 00:1f.3 chip ID: 8086:a348 
               Device-2: NVIDIA TU106 High Definition Audio driver: snd_hda_intel v: kernel bus ID: 01:00.1 
               chip ID: 10de:10f9 
               Device-3: Logitech type: USB driver: snd-usb-audio,uvcvideo bus ID: 1-1.3:4 chip ID: 046d:085b 
               serial: <filter> 
               Sound Server: ALSA v: k5.7.19-2-MANJARO 
    Network:   Device-1: Intel Ethernet I219-V vendor: Micro-Star MSI driver: e1000e v: 3.2.6-k port: efa0 
               bus ID: 00:1f.6 chip ID: 8086:15bc 
               IF: eno1 state: up speed: 100 Mbps duplex: full mac: <filter> 
               IP v4: <filter> type: dynamic noprefixroute scope: global broadcast: <filter> 
               IP v6: <filter> type: noprefixroute scope: link 
               IF-ID-1: ovpntun0 state: unknown speed: 10 Mbps duplex: full mac: N/A 
               IP v4: <filter> scope: global broadcast: <filter> 
               IP v6: <filter> virtual: stable-privacy scope: link 
               WAN IP: <filter> 
    Drives:    Local Storage: total: 912.89 GiB used: 81.73 GiB (9.0%) 
               SMART Message: Unable to run smartctl. Root privileges required. 
               ID-1: /dev/sda vendor: Samsung model: SSD 840 EVO 500GB size: 465.76 GiB block size: 
               physical: 512 B logical: 512 B speed: 6.0 Gb/s serial: <filter> rev: DB6Q scheme: GPT 
               ID-2: /dev/sdb vendor: Kingston model: SA400S37480G size: 447.13 GiB block size: 
               physical: 512 B logical: 512 B speed: 6.0 Gb/s serial: <filter> rev: 0102 scheme: GPT 
               Message: No Optical or Floppy data was found. 
    RAID:      Message: No RAID data was found. 
    Partition: ID-1: / raw size: 154.16 GiB size: 150.74 GiB (97.78%) used: 81.69 GiB (54.2%) fs: ext4 
               dev: /dev/sdb1 label: N/A uuid: b841b317-5f27-4086-9390-595dff39a5c8 
               ID-2: /boot/efi raw size: 100.0 MiB size: 96.0 MiB (96.00%) used: 35.0 MiB (36.5%) fs: vfat 
               dev: /dev/sda2 label: N/A uuid: 3E6D-7A34 
    Swap:      Alert: No Swap data was found. 
    Unmounted: ID-1: /dev/sda1 size: 499.0 MiB fs: ntfs label: Recupera\xc3\xa7\xc3\xa3o 
               uuid: 6C326B69326B36EC 
               ID-2: /dev/sda3 size: 16.0 MiB fs: <superuser/root required> label: N/A uuid: N/A 
               ID-3: /dev/sda4 size: 379.86 GiB fs: ntfs label: N/A uuid: DE0A70890A706107 
               ID-4: /dev/sda5 size: 477.0 MiB fs: ext4 label: N/A uuid: 8058d62b-c13b-4508-b305-df7f16dcc3c1 
               ID-5: /dev/sda6 size: 84.83 GiB fs: ext4 label: N/A uuid: 81074b3c-60da-40ea-b821-aaea2cdaaaac 
               ID-6: /dev/sdb2 size: 292.97 GiB fs: ntfs label: Novo volume uuid: AC2AA6782AA63EE8 
    USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 speed: 480 Mb/s 
               chip ID: 1d6b:0002 
               Hub: 1-1:2 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip ID: 05e3:0610 
               Device-1: 1-1.3:4 info: Logitech type: Video,Audio driver: snd-usb-audio,uvcvideo 
               interfaces: 4 rev: 2.0 speed: 480 Mb/s chip ID: 046d:085b serial: <filter> 
               Device-2: 1-1.4:6 info: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: Bluetooth 
               driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s chip ID: 0a12:0001 
               Device-3: 1-9:3 info: Kingston HX-KB4BL1-US [HYPERX Alloy FPS Pro] type: Keyboard,Mouse,HID 
               driver: hid-generic,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s chip ID: 0951:16d2 
               Device-4: 1-10:5 info: Kingsis ZOWIE Gaming mouse type: Mouse driver: hid-generic,usbhid 
               interfaces: 1 rev: 2.0 speed: 12 Mb/s chip ID: 3057:0001 
               Hub: 2-0:1 info: Full speed (or root) Hub ports: 10 rev: 3.1 speed: 10 Gb/s chip ID: 1d6b:0003 
               Hub: 2-1:2 info: Genesys Logic hub ports: 4 rev: 3.0 speed: 5 Gb/s chip ID: 05e3:0616 
               Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 speed: 480 Mb/s chip ID: 1d6b:0002 
               Hub: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1 speed: 10 Gb/s chip ID: 1d6b:0003 
    Sensors:   System Temperatures: cpu: 35.0 C mobo: N/A gpu: nvidia temp: 32 C 
               Fan Speeds (RPM): N/A gpu: nvidia fan: 45% 
    Info:      Processes: 225 Uptime: 44m Init: systemd v: 246 Compilers: gcc: 10.2.0 alt: 8/9 Packages: 1460 
               pacman: 1458 lib: 406 flatpak: 0 snap: 2 Shell: Bash v: 5.0.18 running in: konsole 
               inxi: 3.1.05 

and

pacmd list-sinks
2 sink(s) available.

  • index: 0
    name: <alsa_output.pci-0000_01_00.1.hdmi-stereo-extra1>
    driver: <module-alsa-card.c>
    flags: HARDWARE DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
    state: SUSPENDED
    suspend cause: IDLE
    priority: 9030
    volume: front-left: 23806 / 36% / -26,39 dB, front-right: 23806 / 36% / -26,39 dB
    balance 0,00
    base volume: 65536 / 100% / 0,00 dB
    volume steps: 65537
    muted: no
    current latency: 0,00 ms
    max request: 0 KiB
    max rewind: 0 KiB
    monitor source: 0
    sample spec: s16le 2ch 44100Hz
    channel map: front-left,front-right
    Estéreo
    used by: 0
    linked by: 0
    configured latency: 0,00 ms; range is 0,50 … 1999,82 ms
    card: 0 <alsa_card.pci-0000_01_00.1>
    module: 6
    properties:
    alsa.resolution_bits = “16”
    device.api = “alsa”
    device.class = “sound”
    alsa.class = “generic”
    alsa.subclass = “generic-mix”
    alsa.name = “HDMI 1”
    alsa.id = “HDMI 1”
    alsa.subdevice = “0”
    alsa.subdevice_name = “subdevice #0
    alsa.device = “7”
    alsa.card = “1”
    alsa.card_name = “HDA NVidia”
    alsa.long_card_name = “HDA NVidia at 0xa4080000 irq 17”
    alsa.driver_name = “snd_hda_intel”
    device.bus_path = “pci-0000:01:00.1”
    sysfs.path = “/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1”
    device.bus = “pci”
    device.vendor.id = “10de”
    device.vendor.name = “NVIDIA Corporation”
    device.product.id = “10f9”
    device.product.name = “TU106 High Definition Audio Controller”
    device.string = “hdmi:1,1”
    device.buffering.buffer_size = “352768”
    device.buffering.fragment_size = “176384”
    device.access_mode = “mmap+timer”
    device.profile.name = “hdmi-stereo-extra1”
    device.profile.description = “Digital Stereo (HDMI 2)”
    device.description = “TU106 High Definition Audio Controller Digital Stereo (HDMI 2)”
    alsa.mixer_name = “Nvidia GPU 93 HDMI/DP”
    alsa.components = “HDA:10de0093,10de12fe,00100100”
    module-udev-detect.discovered = “1”
    device.icon_name = “audio-card-pci”
    ports:
    hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
    properties:
    device.icon_name = “video-display”
    device.product.name = "GMX27C144
    "
    active port:
    index: 2
    name: <alsa_output.pci-0000_00_1f.3.analog-stereo>
    driver: <module-alsa-card.c>
    flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
    state: SUSPENDED
    suspend cause: IDLE
    priority: 9039
    volume: front-left: 67734 / 103% / 0,86 dB, front-right: 67734 / 103% / 0,86 dB
    balance 0,00
    base volume: 65536 / 100% / 0,00 dB
    volume steps: 65537
    muted: no
    current latency: 0,00 ms
    max request: 0 KiB
    max rewind: 0 KiB
    monitor source: 5
    sample spec: s16le 2ch 44100Hz
    channel map: front-left,front-right
    Estéreo
    used by: 0
    linked by: 0
    configured latency: 0,00 ms; range is 0,50 … 2000,00 ms
    card: 2 <alsa_card.pci-0000_00_1f.3>
    module: 8
    properties:
    alsa.resolution_bits = “16”
    device.api = “alsa”
    device.class = “sound”
    alsa.class = “generic”
    alsa.subclass = “generic-mix”
    alsa.name = “ALC892 Analog”
    alsa.id = “ALC892 Analog”
    alsa.subdevice = “0”
    alsa.subdevice_name = “subdevice #0
    alsa.device = “0”
    alsa.card = “0”
    alsa.card_name = “HDA Intel PCH”
    alsa.long_card_name = “HDA Intel PCH at 0xa4230000 irq 126”
    alsa.driver_name = “snd_hda_intel”
    device.bus_path = “pci-0000:00:1f.3”
    sysfs.path = “/devices/pci0000:00/0000:00:1f.3/sound/card0”
    device.bus = “pci”
    device.vendor.id = “8086”
    device.vendor.name = “Intel Corporation”
    device.product.id = “a348”
    device.product.name = “Cannon Lake PCH cAVS”
    device.form_factor = “internal”
    device.string = “front:0”
    device.buffering.buffer_size = “352800”
    device.buffering.fragment_size = “176400”
    device.access_mode = “mmap+timer”
    device.profile.name = “analog-stereo”
    device.profile.description = “Estéreo analógico”
    device.description = “Áudio interno Estéreo analógico”
    alsa.mixer_name = “Realtek ALC892”
    alsa.components = “HDA:10ec0892,14629b98,00100302”
    module-udev-detect.discovered = “1”
    device.icon_name = “audio-card-pci”
    ports:
    analog-output-lineout: Saída de linha (priority 9000, latency offset 0 usec, available: yes)
    properties:

            analog-output-headphones: Fones de ouvido (priority 9900, latency offset 0 usec, available: no)
                    properties:
                            device.icon_name = "audio-headphones"
    active port: <analog-output-lineout>

Hello,

According to @nikgnomic
for audio device Intel Cannon Lake PCH cAVS with kernel v5.6 (and above i think) you may need to install
sof-firmware package from our repository.

https://thesofproject.github.io/latest/platforms/index.html#supported-platforms

Hey @bogdancovaciu thanks for the follow up. I don’t think this is the issue. The jack now works at times.I could not identify the exact combo that makes it work.

469 systemctl --user restart pulseaudio.service
470 pulseaudio -k
471 uname -a
472 dmidecode -t 2
473 sudo dmidecode -t 2
474 sudo pacman -Syyu
475 yay -Syyu
476 inxi --full --admin --verbosity=7 --filter --no-host
477 pacmd list-sinks
478 uname -a
479 yay -S pulseaudio-git
480 yay -S pulseaudio-git
481 sudo expect vpn_expect.sh
482 dmidecode -t 2
483 sudo dmidecode -t 2
484 history
485 sudo pacman -R pulseaudio-git
486 sudo pacman -Rs pulseaudio-git
487 sudo pacman -S pulse-audio
488 sudo pacman -Ss pulse-audio
489 sudo pacman -Ss pulse
490 sudo pacman -Ss pulseaudio
491 sudo pacman -S pulseaudio
492 sudo pacman -R gnome-bluetooth manjaro-pulse
493 sudo pacman -R gnome-bluetooth manjaro-pulse blueberry
494 sudo pacman -S pulseaudio
495 sudo pacman -S gnome-bluetooth manjaro-pulse blueberry
496 sudo pacman -Syyu
497 history
498 systemctl --user restart pulseaudio.service
499 pulseaudio -k
500 zsh
501 sudo pacman -Syyu

Those are all the commands I ran today. Just now it was not working, I removed and plugged the connectors and restarted pulse audio and it did work but I’m not sure about what is going on as I had it working without intervention on last reboot.

pacmd list-sinks shows the default sink with an asterisk in terminal, but posted on here it shows a dot
The default sink is shown as hdmi-stereo-extra1 so audio will usually play to HDMI 1

The audio stream could be re-directed from the default sink to the (green) rear audio jack analog-output-lineout which appears to be available and working
but the other Pulseaudio port analog-output-headphones is showing as available: no

I suspect the headphone output is being muted by the auto-mute function in ALSA
Laptop users want the auto-mute function to mute built-in speakers when headphones are plugged in
But the auto-mute can be annoying for users on a desktop system. ALSA auto-mute can fail to detect if headphones are plugged at boot time and mute headphones instead of speakers

suggest check ALSA settings

amixer --card=0 

if the auto-mute function is still enabled

Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Enabled'

use this command to change it to disabled

amixer --card=0 sset 'Auto-Mute Mode' Disabled

and this command to save ALSA setttings so they are restored at boot time

sudo alsactl store
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