No sound after upgrade

Support Sound
9

[eduardo@eduardo-ax370gaming5 ~]$ alsa-info.sh
ALSA Information Script v 0.4.65

This script visits the following commands/files to collect diagnostic
information about your ALSA installation and sound related hardware.

dmesg
lspci
aplay
amixer
alsactl
rpm, dpkg
/proc/asound/
/sys/class/sound/
~/.asoundrc (etc.)

See ‘/usr/bin/alsa-info.sh --help’ for command line options.

dmesg: read kernel buffer failed: Operation not permitted
Automatically upload ALSA information to www.alsa-project.org? [y/N] : y
Uploading information to www.alsa-project.org … Done!

Your ALSA information is located at http://alsa-project.org/db/?f=e692f8573c9d1314ca5e31d36e8dcde7c77b6edc
Please inform the person helping you.

[eduardo@eduardo-ax370gaming5 ~]$ systemctl --user --full --no-pager status pulseaudio.service
● pulseaudio.service - Sound Service
Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; disabled; vendor preset: enabled)
Active: active (running) since Fri 2020-08-21 22:43:56 JST; 3h 59min ago
TriggeredBy: ● pulseaudio.socket
Main PID: 2437 (pulseaudio)
CGroup: /user.slice/user-1000.slice/user@1000.service/pulseaudio.service
├─2437 /usr/bin/pulseaudio --daemonize=no
└─2445 /usr/lib/pulse/gsettings-helper

ago 21 22:43:56 eduardo-ax370gaming5 pulseaudio[2437]: W: [pulseaudio] alsa-ucm.c: UCM file does not specify ‘PlaybackChannels’ or 'CaptureChannels’for device Mic2, assuming stereo duplex.
ago 21 22:43:56 eduardo-ax370gaming5 pulseaudio[2437]: W: [pulseaudio] alsa-ucm.c: UCM file does not specify ‘PlaybackChannels’ or 'CaptureChannels’for device Line2, assuming stereo duplex.
ago 21 22:43:56 eduardo-ax370gaming5 pulseaudio[2437]: W: [pulseaudio] alsa-ucm.c: UCM file does not specify ‘PlaybackChannels’ or 'CaptureChannels’for device Headphones, assuming stereo duplex.
ago 21 22:43:56 eduardo-ax370gaming5 pulseaudio[2437]: W: [pulseaudio] alsa-ucm.c: UCM file does not specify ‘PlaybackChannels’ or 'CaptureChannels’for device Line1, assuming stereo duplex.
ago 21 22:43:56 eduardo-ax370gaming5 pulseaudio[2437]: W: [pulseaudio] alsa-ucm.c: UCM file does not specify ‘PlaybackChannels’ or 'CaptureChannels’for device Speaker, assuming stereo duplex.
ago 21 22:43:56 eduardo-ax370gaming5 systemd[1099]: Started Sound Service.
ago 21 22:44:21 eduardo-ax370gaming5 pulseaudio[2437]: E: [pulseaudio] bluez5-util.c: GetManagedObjects() failed: org.freedesktop.DBus.Error.NoReply: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken.
ago 21 22:52:33 eduardo-ax370gaming5 pulseaudio[2437]: E: [alsa-sink-ALC1220 Analog] alsa-sink.c: O ALSA nos acordou para gravar novos dados no dispositivo, mas não há nada a ser gravado.
ago 21 22:52:33 eduardo-ax370gaming5 pulseaudio[2437]: E: [alsa-sink-ALC1220 Analog] alsa-sink.c: É mais provável que isso seja um erro no driver “snd_hda_intel” do ALSA. Por favor, relate esse problema para os desenvolvedores do ALSA.
ago 21 22:52:33 eduardo-ax370gaming5 pulseaudio[2437]: E: [alsa-sink-ALC1220 Analog] alsa-sink.c: Nós fomos acordados com o conjunto POLLOUT – entretanto, a snd_pcm_avail() subsequente retornou 0 ou outro valor < min_avail.

10

Good day,
I have the same Motherboard and same issue with sound incorrect. If this is not related, I will happily move to a new post.

http://alsa-project.org/db/?f=76902eff35231d1efa58367d1aafd2e771ea6a2e

Boot Live Media Sounds works correctly
Fresh install Sounds works correctly
Patch system Sound is broken.

I went back to the Live Media and rand the command “pactl list cards”

Compared the files and I see the the Intel Card is not loading everything correctly from the Motherboard.

Live Media
Card #2
Name: alsa_card.pci-0000_09_00.3
Driver: module-alsa-card.c
Owner Module: 8
Properties:
alsa.card = “1”
alsa.card_name = “HD-Audio Generic”
alsa.long_card_name = “HDAudio-Gigabyte-ALC1220DualCodecs”
alsa.driver_name = “snd_hda_intel”
device.bus_path = “pci-0000:09:00.3”
sysfs.path = “/devices/pci0000:00/0000:00:08.1/0000:09:00.3/sound/card1”
device.bus = “pci”
device.vendor.id = “1022”
device.vendor.name = “Advanced Micro Devices, Inc. [AMD]”
device.product.id = “1457”
device.product.name = “Family 17h (Models 00h-0fh) HD Audio Controller”
device.string = “1”
device.description = “Family 17h (Models 00h-0fh) HD Audio Controller”
module-udev-detect.discovered = “1”
device.icon_name = “audio-card-pci”
Profiles:
input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 65, available: no)
output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 6500, available: no)
output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 6565, available: no)
output:analog-surround-21: Analog Surround 2.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
output:analog-surround-21+input:analog-stereo: Analog Surround 2.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
output:analog-surround-40: Analog Surround 4.0 Output (sinks: 1, sources: 0, priority: 1200, available: no)
output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1265, available: no)
output:analog-surround-41: Analog Surround 4.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
output:analog-surround-41+input:analog-stereo: Analog Surround 4.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
output:analog-surround-50: Analog Surround 5.0 Output (sinks: 1, sources: 0, priority: 1200, available: no)
output:analog-surround-50+input:analog-stereo: Analog Surround 5.0 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1265, available: no)
output:analog-surround-51: Analog Surround 5.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
output:analog-surround-51+input:analog-stereo: Analog Surround 5.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: no)
output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 5500, available: yes)
output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 5565, available: no)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: output:iec958-stereo
Ports:
analog-input-front-mic: Front Microphone (priority: 8500, latency offset: 0 usec, not available)
Properties:
device.icon_name = “audio-input-microphone”
Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo
analog-input-rear-mic: Rear Microphone (priority: 8200, latency offset: 0 usec, not available)
Properties:
device.icon_name = “audio-input-microphone”
Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo
analog-input-linein: Line In (priority: 8100, latency offset: 0 usec, not available)
Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:analog-surround-41+input:analog-stereo, output:analog-surround-50+input:analog-stereo, output:analog-surround-51+input:analog-stereo, output:iec958-stereo+input:analog-stereo
analog-output-lineout: Line Out (priority: 9000, latency offset: 0 usec, not available)
Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21, output:analog-surround-21+input:analog-stereo, output:analog-surround-40, output:analog-surround-40+input:analog-stereo, output:analog-surround-41, output:analog-surround-41+input:analog-stereo, output:analog-surround-50, output:analog-surround-50+input:analog-stereo, output:analog-surround-51, output:analog-surround-51+input:analog-stereo
analog-output-headphones: Headphones (priority: 9900, latency offset: 0 usec, not available)
Properties:
device.icon_name = “audio-headphones”
Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
iec958-stereo-output: Digital Output (S/PDIF) (priority: 0, latency offset: 0 usec)
Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo

Post Install Upgrade
Card #2
Name: alsa_card.pci-0000_09_00.3
Driver: module-alsa-card.c
Owner Module: 8
Properties:
alsa.card = “1”
alsa.card_name = “HD-Audio Generic”
alsa.long_card_name = “HDAudio-Gigabyte-ALC1220DualCodecs”
alsa.driver_name = “snd_hda_intel”
device.bus_path = “pci-0000:09:00.3”
sysfs.path = “/devices/pci0000:00/0000:00:08.1/0000:09:00.3/sound/card1”
device.bus = “pci”
device.vendor.id = “1022”
device.vendor.name = “Advanced Micro Devices, Inc. [AMD]”
device.product.id = “1457”
device.product.name = “Family 17h (Models 00h-0fh) HD Audio Controller”
device.string = “1”
device.description = “Family 17h (Models 00h-0fh) HD Audio Controller”
module-udev-detect.discovered = “1”
device.icon_name = “audio-card-pci”
Profiles:
HiFi: Default (sinks: 2, sources: 2, priority: 8000, available: yes)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: HiFi
Ports:
[Out] Headphones: Headphones (priority: 300, latency offset: 0 usec, not available)
Part of profile(s): HiFi
[Out] Speaker: Speaker (priority: 100, latency offset: 0 usec)
Part of profile(s): HiFi
[Out] Line1: Line Out (priority: 200, latency offset: 0 usec)
Part of profile(s): HiFi
[In] Mic1: Front Microphone (priority: 100, latency offset: 0 usec, not available)
Part of profile(s): HiFi
[In] Mic2: Rear Microphone (priority: 300, latency offset: 0 usec)
Part of profile(s): HiFi
[In] Line2: Rear Line In (priority: 200, latency offset: 0 usec, not available)
Part of profile(s): HiFi

11

alsa-info data is showing modprobe option has been added twice:

!!Modprobe options (Sound related)
!!--------------------------------

snd_hda_intel: model=dual-codecs
snd_hda_intel: model=dual-codecs

pulseaudio.service has different error messages
it appears the correct Use Case Manager file has still not been located
I do not understand the last 3 new error messages because they are not in english

12

from alsa-info data, your motherboard does not appear to be identical to OP
may be related to different firmware version (F31)
but the onboard audio codec has the same ID code - [1458:a0b8]

alsa-info data is showing 2 different modprobe options

!!Modprobe options (Sound related)
!!--------------------------------

snd_hda_intel: model=dual-codecs
snd_hda_intel: model=auto

there is an ongoing bug report about problems with this audio codec on a few Ryzen motherboards
Bug 195303 - AMD HD-audio controller: Sound capture is crackled / distorted

13

Does anyone know how to make the systenctl --user restart pulseaudio command or the pulseaudio -k command run at system startup?

14

Pulseaudio configuration may have changed following update but might still retain old configuration settings
try clearing pulseaudio configuration in home folder

rename user configuration folder to ‘pulse.old’ and restart system

mv ~/.config/pulse ~/.config/pulse.old && reboot

when Pulseaudio restarts it will create new configuration files

PulseAudio/Troubleshooting - Bad configuration files - ArchWiki

EDIT: error in folder name ‘~/config’ changed to ~/.config/’

15

mv ~/.config/pulse ~/config/pulse.old && reboot
mv: não foi possível mover ‘/home/eduardo/.config/pulse’ para ‘/home/eduardo/config/pulse.old’: Arquivo ou diretório inexistente mv ~ / .config / pulse ~ / config / pulse.old && reboot
mv: unable to move

16

Cheers,
Thank you for the suggestion. Tried this and I am seeing the same issue. As for the duplicate modprobe, I was trying other options I seen around the web before I found this post. I am happy to remove it to assist in the trouble shooting. I am including a new Alsa Link as well.

http://alsa-project.org/db/?f=920d7056dde2c1f52d9cf23fbf315f917fb27aab

You will see a new Sound card as well, I am using an old Sound Blaster so I can have optical out till this issue is resolved. I am curios about what broke since Live Media works fine with sound.

17

Anyone else have suggestions about this issue?

18

You still have the same 2 modprobe options showing as before
suggest you find where the option for ‘model=auto’ is located and delete it

grep hda /etc/modprobe.d/*.conf

If you can boot to Live ISO and sound works, suggest you get alsa-info.sh data for working audio,
and use the diff command to compare the working ALSA data to the installed ALSA data

19

Have you tried this script:

#!/bin/sh
sleep 5
pulseaudio -k
pulseaudio --start
20

Good day,
I have removed the duplicate file. Rebooted. Same issue is there. I was wanting to remove my secondary sound card when this issue creeped up. I did complete a compare of the sound card and that was posted above. Since I use this as my daily machine, I am not interested in reinstall to troubleshoot what is changing this. I have checked a few of the Diff Kernels to make sure it did not reside in them. It would appear that this is only effecting those of us on the Gigabyte board. I will wait and see if it irons out and if not, oh well. The OP has not posted anything either. I am guessing they have either moved on from Manjaro or said oh well as well.

Thank you for the advice and assistance.
Faldiin

21

even with the today update the problem continues

22

Mine is not working as well. In Fact, I used to see my headphones (steel series 800) I dont see them for audio output. The Mic is still working for the headset. I have a Sound Blaster XIfi that is working correctly as well. This is the only reason I have any sound.

Cinnamon is my Favorite Desktop. I do everything possible to not use anything Ubuntu. This is why I dont use Linux Mint or POPOS. Hoping this resolves itself soon. My other two PC’s dont have this sound issue with Manjaro.

23

I installed the 5.9 kernel and the sound started working again

24

Thank you for the info. I will try that and report back. :slight_smile:

25

5.9 did not boot up due to LightDM failure. I am on Cinnamon. I will have to wait another kernel update to test this out.

26

here with kde it works perfectly, it only slows down when I’m transferring very large files in dolphin

27

Strangely it went back to mute after the last updates

28

On Manjaro KDE (testing repo) with Creative Audigy1, I can choose analog stereo output or analog stereo input profile, but I do not have “analog stereo duplex” profile, so I can not use my microphone.

Clearing pulse config file had no effect. It is the same with both 5.7 and 5.8 kernels.

Any ideas?