No internet access on ethernet wired connection - question mark sign

Hello everyone,

I have trouble connecting to my work network using an ethernet cable.
My network manager says: “PCI Ethernet Connected”, but the little icon on the top right of my screen is a square box with a question mark in it. When trying to browse the internet it does not work …

Here is the output from

journalctl -b -u NetworkManager.service

Aug 24 13:38:53 thibaut-pc NetworkManager[847]: <info>  [1598269133.1885] device (eno1): state change: activated -> deactivating (reason 'user-requested', sys-iface-state: 'managed')
Aug 24 13:38:53 thibaut-pc NetworkManager[847]: <info>  [1598269133.1902] manager: NetworkManager state is now DISCONNECTING
Aug 24 13:38:53 thibaut-pc NetworkManager[847]: <info>  [1598269133.1929] audit: op="device-disconnect" interface="eno1" ifindex=2 pid=1522 uid=1000 result="success"
Aug 24 13:38:53 thibaut-pc NetworkManager[847]: <info>  [1598269133.2194] device (eno1): state change: deactivating -> disconnected (reason 'user-requested', sys-iface-state: 'managed')
Aug 24 13:38:53 thibaut-pc NetworkManager[847]: <info>  [1598269133.2421] manager: NetworkManager state is now DISCONNECTED
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.4892] device (eno1): Activation: starting connection 'Wired connection 1' (0db56304-9e0a-3863-a4a1-916939fe1681)
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.4896] audit: op="connection-activate" uuid="0db56304-9e0a-3863-a4a1-916939fe1681" name="Wired connection 1" pid=1522 uid=1000 result="succ>
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.4900] device (eno1): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed')
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.4913] manager: NetworkManager state is now CONNECTING
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.4952] device (eno1): state change: prepare -> config (reason 'none', sys-iface-state: 'managed')
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.4959] device (eno1): state change: config -> ip-config (reason 'none', sys-iface-state: 'managed')
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.5039] device (eno1): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed')
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.5137] device (eno1): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed')
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.5146] device (eno1): state change: secondaries -> activated (reason 'none', sys-iface-state: 'managed')
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.5159] manager: NetworkManager state is now CONNECTED_LOCAL
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.5171] manager: NetworkManager state is now CONNECTED_SITE
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.5175] policy: set 'Wired connection 1' (eno1) as default for IPv4 routing and DNS
Aug 24 13:38:56 thibaut-pc NetworkManager[847]: <info>  [1598269136.5177] device (eno1): Activation: successful, device activated.

I am not much of a “network” guy and therefore do not really know where to start for getting that fixed.

Thank you very much for your time and potential de-bug inputs :slight_smile:

Dear community,

I have resolved my issue. I had to manually set the DNS, which was not (properly) set when using the automatic configuration.

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