No internal speaker/audio when connected to dockingstation

Hey,

my audio via internal speakers is working perfectly fine until I boot when connected to a dockingstation (HP Dockingstation G5). Then the speakers are not listet.
If I plug it in after I booted up without a connection to the dock the internal speaker will show up and work.

What info do you need to help me investigate this problem?

  • Laptop: Dell XPS 17 9700
  • Dock: HP Dockingstation G5
  • Kernel: 6.1.0-1-MANJARO

Thanks in advance.

Welcome to Manjaro forum

Please post more information about audio devices when dock is connected:

aplay -l; pactl list cards

and also information about audio devices when system is booted without dock:

aplay -l

Hello everyone,
I have just installed Manjaro 22.0 on my Thinkpad E14.
As soon as I plug in my USB-C docking station from thinkpad and want to output sounds via the monitor speakers, everything remains mute. If I switch the output to internal, it runs on the notebook The output to “aplay -l; pactl list cards”.

**** Liste der Hardware-Geräte (PLAYBACK) ****
Karte 0: PCH [HDA Intel PCH], Gerät 0: CX8070 Analog [CX8070 Analog]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 3: HDMI 0 [EV2456]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 7: HDMI 1 [HDMI 1]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 8: HDMI 2 [HDMI 2]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 1: Au [ThinkPad USB-C Dock Gen2 USB Au], Gerät 0: USB Audio [USB Audio]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte #0
	Name: alsa_card.usb-Lenovo_ThinkPad_USB-C_Dock_Gen2_USB_Audio_000000000000-00
	Treiber: module-alsa-card.c
	Owner-Modul: 6
	Eigenschaften:
		alsa.card = "1"
		alsa.card_name = "ThinkPad USB-C Dock Gen2 USB Au"
		alsa.long_card_name = "Lenovo ThinkPad USB-C Dock Gen2 USB Au at usb-0000:00:14.0-2.3.3.2, full speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:00:14.0-usb-0:2.3.3.2:1.0"
		sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3.3/1-2.3.3.2/1-2.3.3.2:1.0/sound/card1"
		udev.id = "usb-Lenovo_ThinkPad_USB-C_Dock_Gen2_USB_Audio_000000000000-00"
		device.bus = "usb"
		device.vendor.id = "17ef"
		device.vendor.name = "Lenovo"
		device.product.id = "30d1"
		device.product.name = "ThinkPad USB-C Dock Gen2 USB Audio"
		device.serial = "Lenovo_ThinkPad_USB-C_Dock_Gen2_USB_Audio_000000000000"
		device.string = "1"
		device.description = "ThinkPad USB-C Dock Gen2 USB Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-usb"
	Profile:
		input:mono-fallback: Mono-Eingabe (Ziele: 0, Quellen: 1, Priorität: 1, verfügbar: nein)
		output:analog-stereo: Analog Stereo-Ausgabe (Ziele: 1, Quellen: 0, Priorität: 39268, verfügbar: ja)
		output:analog-stereo+input:mono-fallback: Analog Stereo-Ausgabe + Mono-Eingabe (Ziele: 1, Quellen: 1, Priorität: 6501, verfügbar: ja)
		off: Aus (Ziele: 0, Quellen: 0, Priorität: 0, verfügbar: ja)
	Aktives Profil: output:analog-stereo
	Ports:
		analog-input-mic: Microphone (Typ: Mikro, Priorität: 8700, Latenzversatz: 0 usec, nicht verfügbar)
			Eigenschaften:
				device.icon_name = "audio-input-microphone"
			Teil der/des Profil(s): input:mono-fallback, output:analog-stereo+input:mono-fallback
		analog-output: Analog Output (Typ: Analog, Priorität: 9900, Latenzversatz: 0 usec, Verfügbarkeit unbekannt)
			Teil der/des Profil(s): output:analog-stereo, output:analog-stereo+input:mono-fallback

Karte #1
	Name: alsa_card.usb-046d_HD_Pro_Webcam_C920_176F70BF-02
	Treiber: module-alsa-card.c
	Owner-Modul: 7
	Eigenschaften:
		alsa.card = "2"
		alsa.card_name = "HD Pro Webcam C920"
		alsa.long_card_name = "HD Pro Webcam C920 at usb-0000:00:14.0-2.3.4, high speed"
		alsa.driver_name = "snd_usb_audio"
		device.bus_path = "pci-0000:00:14.0-usb-0:2.3.4:1.2"
		sysfs.path = "/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3.4/1-2.3.4:1.2/sound/card2"
		udev.id = "usb-046d_HD_Pro_Webcam_C920_176F70BF-02"
		device.bus = "usb"
		device.vendor.id = "046d"
		device.vendor.name = "Logitech, Inc."
		device.product.id = "082d"
		device.product.name = "HD Pro Webcam C920"
		device.serial = "046d_HD_Pro_Webcam_C920_176F70BF"
		device.form_factor = "webcam"
		device.string = "2"
		device.description = "HD Pro Webcam C920"
		module-udev-detect.discovered = "1"
		device.icon_name = "camera-web-usb"
	Profile:
		input:analog-stereo: Analog Stereo-Eingabe (Ziele: 0, Quellen: 1, Priorität: 65, verfügbar: ja)
		input:iec958-stereo: Digital Stereo (IEC958)-Eingabe (Ziele: 0, Quellen: 1, Priorität: 55, verfügbar: ja)
		off: Aus (Ziele: 0, Quellen: 0, Priorität: 0, verfügbar: ja)
	Aktives Profil: input:analog-stereo
	Ports:
		analog-input-mic: Microphone (Typ: Mikro, Priorität: 8700, Latenzversatz: 0 usec, Verfügbarkeit unbekannt)
			Eigenschaften:
				device.icon_name = "audio-input-microphone"
			Teil der/des Profil(s): input:analog-stereo
		iec958-stereo-input: Digital Input (S/PDIF) (Typ: SPDIF, Priorität: 0, Latenzversatz: 0 usec, Verfügbarkeit unbekannt)
			Teil der/des Profil(s): input:iec958-stereo

Karte #2
	Name: alsa_card.pci-0000_00_1f.3
	Treiber: module-alsa-card.c
	Owner-Modul: 8
	Eigenschaften:
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0xb131c000 irq 149"
		alsa.driver_name = "snd_hda_intel"
		device.bus_path = "pci-0000:00:1f.3"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.bus = "pci"
		device.vendor.id = "8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "02c8"
		device.product.name = "Comet Lake PCH-LP cAVS"
		device.form_factor = "internal"
		device.string = "0"
		device.description = "Internes Audio"
		module-udev-detect.discovered = "1"
		device.icon_name = "audio-card-pci"
	Profile:
		input:analog-stereo: Analog Stereo-Eingabe (Ziele: 0, Quellen: 1, Priorität: 32833, verfügbar: ja)
		output:analog-stereo: Analog Stereo-Ausgabe (Ziele: 1, Quellen: 0, Priorität: 39268, verfügbar: ja)
		output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (Ziele: 1, Quellen: 1, Priorität: 39333, verfügbar: ja)
		output:hdmi-stereo: Digital Stereo (HDMI)-Ausgabe (Ziele: 1, Quellen: 0, Priorität: 38668, verfügbar: ja)
		output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI)-Ausgabe + Analog Stereo-Eingabe (Ziele: 1, Quellen: 1, Priorität: 38733, verfügbar: ja)
		output:hdmi-stereo-extra1: Digital Stereo (HDMI 2)-Ausgabe (Ziele: 1, Quellen: 0, Priorität: 5700, verfügbar: nein)
		output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2)-Ausgabe + Analog Stereo-Eingabe (Ziele: 1, Quellen: 1, Priorität: 5765, verfügbar: ja)
		output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2)-Ausgabe (Ziele: 1, Quellen: 0, Priorität: 600, verfügbar: nein)
		output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2)-Ausgabe + Analog Stereo-Eingabe (Ziele: 1, Quellen: 1, Priorität: 665, verfügbar: ja)
		output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2)-Ausgabe (Ziele: 1, Quellen: 0, Priorität: 600, verfügbar: nein)
		output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2)-Ausgabe + Analog Stereo-Eingabe (Ziele: 1, Quellen: 1, Priorität: 665, verfügbar: ja)
		output:hdmi-stereo-extra2: Digital Stereo (HDMI 3)-Ausgabe (Ziele: 1, Quellen: 0, Priorität: 5700, verfügbar: nein)
		output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3)-Ausgabe + Analog Stereo-Eingabe (Ziele: 1, Quellen: 1, Priorität: 5765, verfügbar: ja)
		output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3)-Ausgabe (Ziele: 1, Quellen: 0, Priorität: 600, verfügbar: nein)
		output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3)-Ausgabe + Analog Stereo-Eingabe (Ziele: 1, Quellen: 1, Priorität: 665, verfügbar: ja)
		output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3)-Ausgabe (Ziele: 1, Quellen: 0, Priorität: 600, verfügbar: nein)
		output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3)-Ausgabe + Analog Stereo-Eingabe (Ziele: 1, Quellen: 1, Priorität: 665, verfügbar: ja)
		off: Aus (Ziele: 0, Quellen: 0, Priorität: 0, verfügbar: ja)
	Aktives Profil: output:analog-stereo+input:analog-stereo
	Ports:
		analog-input-internal-mic: Internal Microphone (Typ: Mikro, Priorität: 8900, Latenzversatz: 0 usec, Verfügbarkeit unbekannt)
			Eigenschaften:
				device.icon_name = "audio-input-microphone"
			Teil der/des Profil(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1+input:analog-stereo, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2+input:analog-stereo
		analog-input-mic: Microphone (Typ: Mikro, Priorität: 8700, Latenzversatz: 0 usec, nicht verfügbar)
			Eigenschaften:
				device.icon_name = "audio-input-microphone"
			Teil der/des Profil(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:hdmi-stereo+input:analog-stereo, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1+input:analog-stereo, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2+input:analog-stereo
		analog-output-speaker: Speakers (Typ: Lautsprecher, Priorität: 10000, Latenzversatz: 0 usec, Verfügbarkeit unbekannt)
			Eigenschaften:
				device.icon_name = "audio-speakers"
			Teil der/des Profil(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
		analog-output-headphones: Headphones (Typ: Kopfhörer, Priorität: 9900, Latenzversatz: 0 usec, nicht verfügbar)
			Eigenschaften:
				device.icon_name = "audio-headphones"
			Teil der/des Profil(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
		hdmi-output-0: HDMI / DisplayPort (Typ: HDMI, Priorität: 5900, Latenzversatz: 0 usec, verfügbar)
			Eigenschaften:
				device.icon_name = "video-display"
				device.product.name = "EV2456"
			Teil der/des Profil(s): output:hdmi-stereo, output:hdmi-stereo+input:analog-stereo
		hdmi-output-1: HDMI / DisplayPort 2 (Typ: HDMI, Priorität: 5800, Latenzversatz: 0 usec, nicht verfügbar)
			Eigenschaften:
				device.icon_name = "video-display"
			Teil der/des Profil(s): output:hdmi-stereo-extra1, output:hdmi-stereo-extra1+input:analog-stereo, output:hdmi-surround-extra1, output:hdmi-surround-extra1+input:analog-stereo, output:hdmi-surround71-extra1, output:hdmi-surround71-extra1+input:analog-stereo
		hdmi-output-2: HDMI / DisplayPort 3 (Typ: HDMI, Priorität: 5700, Latenzversatz: 0 usec, nicht verfügbar)
			Eigenschaften:
				device.icon_name = "video-display"
			Teil der/des Profil(s): output:hdmi-stereo-extra2, output:hdmi-stereo-extra2+input:analog-stereo, output:hdmi-surround-extra2, output:hdmi-surround-extra2+input:analog-stereo, output:hdmi-surround71-extra2, output:hdmi-surround71-extra2+input:analog-stereo

Here is the output without the docking station connected

**** Liste der Hardware-Geräte (PLAYBACK) ****
Karte 0: PCH [HDA Intel PCH], Gerät 0: CX8070 Analog [CX8070 Analog]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 3: HDMI 0 [HDMI 0]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 7: HDMI 1 [HDMI 1]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0
Karte 0: PCH [HDA Intel PCH], Gerät 8: HDMI 2 [HDMI 2]
  Sub-Geräte: 1/1
  Sub-Gerät #0: subdevice #0

Does anyone have a solution, because the old manjaro installation from 5 years ago ran without any problems with the docking station?

I have posted response about your issue to your support topic

OP has a Dell laptop with Realtek ALC711-CG audio codec and Hewlett Packard dock