No bass on Dell XPS 9530 (Linux xps 6.5.5-1-MANJARO)

Support Sound
1

The sound over speaker is horrible and i dont know how to fix it. Over bluetooth its working find. Only 2 of the 4 speakers work (the subwoofer doesn’t work)

inxi -SMaz

System:
  Kernel: 6.5.5-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.5-x86_64
    root=UUID=7b963b00-a2a6-4e87-b512-1ffc311f1c5c rw
    btusb.enable_autosuspend=0 quiet splash
  Desktop: GNOME v: 44.5 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM v: 44.1
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Dell product: XPS 15 9530 v: N/A
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: Dell model: 0P6GXD v: A00 serial: <superuser required> UEFI: Dell
    v: 1.7.0 date: 08/14/2023
2

Hi @angioli, and welcome!

In order for us, or anyone for that matter, to be able to provide assistance, more information is necessary. To that end, please see:

Please also note and heed: Forum Rules - Manjaro

Hope you manage!

:bangbang: Tip: :bangbang:

To provide terminal output, copy the text you wish to share, and paste it here, surrounded by three (3) backticks, a.k.a grave accents. Like this:

```
pasted text
```

Or three (3) tilde signs, like this:

~~~
pasted text
~~~

This will just cause it to be rendered like this:

Portaest sed
elementum
cursus nisl nisi
hendrerit ac quis
sit
adipiscing
tortor sit leo commodo.

Instead of like this:

Portaest sed elementum cursus nisl nisi hendrerit ac quis sit adipiscing tortor sit leo commodo.

Alternatively, paste the text you wish to format as terminal output, select all pasted text, and click the </> button on the taskbar. This will indent the whole pasted section with one TAB, causing it to render the same way as described above.

Thereby improving legibility and making it much easier for those trying to be of assistance.

:bangbang::bangbang: Additionally

If your language isn’t English, please prepend any and all terminal commands with LC_ALL=C. For example:

LC_ALL=C bluetoothctl

This will just cause the terminal output to be in English, making it easier to understand and debug.

Please edit your post accordingly.

3

For reference: https://bugzilla.kernel.org/show_bug.cgi?id=215233 & Reddit - Dive into anything
You are not the only one with this issue. These conversations might help you find a solution. Providing full system info could help narrow the issue down to a specific part and a user of the forum might be able to help.

4

Non-working bass speakers is a common issue for new Dell XPS laptops

There are previous discussions on here about issues with Dell XPS 9510. ALSA developers created a patch ALC289_FIXUP_DUAL_SPK for XPS 9510 and 9520 systems
But a recent bug report advises that this patch does not work for XPS 9530

217906 – Dell XPS 15 9530: subwoofer not working, and ACPI _DSD Properties…
On the Dell XPS 15 9530, the sound quality sounds bad compared to Windows, because the subwoofers aren’t working. On previous models (the 9510 and 9520), this was resolved by applying the dual speaker fixup

However, applying this patch on the 9530 reportedly doesn’t work. This seems to be because the 9530 has different audio hardware

I suggest you post a comment to that bug report to advise your system has the same issue
and add an attachment with more ALSA information

sudo alsa-info.sh --stdout > alsa-info.txt
1 Like
5

2 posts were split to a new topic: No sound on Dell XPS 15 9530

6

done… thanks