New to manjaro but not happy

oh… i see ardour 6.51… interesting.

fan seems quieter with this acpi setting.

Upstream issue. Acer have really poor support Linux ACPI all time. No suprise that did not work here. Please share

sudo dmesg > ~/dmesg.log

dmesg.log file share to pastebin.com. In reply use URL. Thanks :wink:

This laptop has dual internal digital array microphone, like most Intel 8th gen KabyLake CPU laptops (for Cortana support). The preinstalled OS requires both a Realtek driver for the audio codec and an Intel SST driver for the microphone array

inxi system data is only showing Linux audio driver snd_hda_intel for the Realtek codec
so you probably need to install the package for the Intel Sound Open Firmware drivers

pamac install sof-firmware

And you also need to use a later Linux Kernel because the Sound Open Firmware driver was not supported until kernel v5.7
so I suggest you use Manjaro Settings Manager to install kernel v5.10

manjaro-settings-manager -m msm_kernel

Frustrating - posted `inxi -Faz’ have you installed ‘sensors’ package?

pamac install lm_sensors will that do it?

Can you open terminal and type sensors and post that?

That is because Ubuntu has inxi 3.0 and Manjaro is running inxi 3.2. Beside that pamac will not help, because Manjaro is installed on a VM and the HOST is Ubuntu. So the output of inxi is Ubuntu, not Manjaro.

Sensors should be installed on Ubuntu because the temperature of the cpu is displayed.

You can boot the Manjaro live usb image and run commands there and then. You can also try to make a persistent USB install.

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oh. wow… i didn’t check back until now… Great I can’t wait to try (i’m in the process of installing manjaro now… but no luck with dd and startup disk creator does not allow manjaro iso)

okay… i’m in manjaro … now let’s see if i can get a microphone working

i did this but the microphone still did not work.

pamac install sof-firmware
manjaro-settings-manager -m msm_kernel

I’m on a real machine now.

Maybe I should make a new thread for this?

i do have sensors installed and get output.: I could be imagining it … but i think that the fan is better.

sensors
coretemp-isa-0000
Adapter: ISA adapter
Package id 0:  +39.0°C  (high = +100.0°C, crit = +100.0°C)
Core 0:        +37.0°C  (high = +100.0°C, crit = +100.0°C)
Core 1:        +37.0°C  (high = +100.0°C, crit = +100.0°C)
Core 2:        +39.0°C  (high = +100.0°C, crit = +100.0°C)
Core 3:        +38.0°C  (high = +100.0°C, crit = +100.0°C)

BAT0-acpi-0
Adapter: ACPI interface
in0:          16.91 V  

ath10k_hwmon-pci-0100
Adapter: PCI adapter
temp1:        +39.0°C  

pch_skylake-virtual-0
Adapter: Virtual device
temp1:        +36.0°C  

nvme-pci-0200
Adapter: PCI adapter
Composite:    +28.9°C  (low  = -40.1°C, high = +83.8°C)
                       (crit = +87.8°C)
Sensor 2:     +28.9°C  (low  = -40.1°C, high = +83.8°C)

Please post system information for this new system

inxi -Faz

and PulseAudio information to show if internal microphones are now detected

pacmd dump
pacmd list-sources

Here it is:

$ inxi -Faz
System:    Kernel: 5.10.2-2-MANJARO x86_64 bits: 64 compiler: gcc v: 10.2.0 
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.10-x86_64 
           root=UUID=abdbaea0-145d-424d-b017-e09321a72206 ro quiet apparmor=1 
           security=apparmor udev.log_priority=3 
           Desktop: KDE Plasma 5.20.4 tk: Qt 5.15.2 wm: kwin_x11 dm: SDDM 
           Distro: Manjaro Linux 
Machine:   Type: Laptop System: Acer product: Swift SF313-51 v: V1.10 serial: <filter> 
           Chassis: type: 10 serial: <filter> 
           Mobo: KBL model: Snow_KL v: V1.10 serial: <filter> UEFI: Insyde v: 1.10 
           date: 07/12/2019 
Battery:   ID-1: BAT0 charge: 37.0 Wh condition: 42.5/48.9 Wh (87%) volts: 16.2/15.2 
           model: LGC AC14B8K type: Li-ion serial: <filter> status: Discharging 
           cycles: 281 
CPU:       Info: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP 
           arch: Kaby Lake note: check family: 6 model-id: 8E (142) stepping: A (10) 
           microcode: E0 L2 cache: 6 MiB 
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28808 
           Speed: 800 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 
           4: 800 5: 800 6: 800 7: 800 8: 800 
           Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled 
           Type: l1tf 
           mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable 
           Type: mds mitigation: Clear CPU buffers; SMT vulnerable 
           Type: meltdown mitigation: PTI 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 
           mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional, 
           IBRS_FW, STIBP: conditional, RSB filling 
           Type: srbds mitigation: Microcode 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: Intel UHD Graphics 620 vendor: Acer Incorporated ALI driver: i915 
           v: kernel bus ID: 00:02.0 chip ID: 8086:5917 
           Device-2: Sunplus Innovation HD User Facing type: USB driver: uvcvideo 
           bus ID: 1-5:3 chip ID: 1bcf:2cb0 
           Display: x11 server: X.Org 1.20.10 compositor: kwin_x11 driver: intel 
           unloaded: modesetting alternate: fbdev,vesa display ID: :0 screens: 1 
           Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
           s-diag: 582mm (22.9") 
           Monitor-1: eDP1 res: 1920x1080 hz: 60 dpi: 168 size: 290x160mm (11.4x6.3") 
           diag: 331mm (13") 
           OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 20.3.1 
           direct render: Yes 
Audio:     Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI 
           driver: snd_soc_skl v: kernel alternate: snd_hda_intel bus ID: 00:1f.3 
           chip ID: 8086:9d71 
           Sound Server: ALSA v: k5.10.2-2-MANJARO 
Network:   Device-1: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter 
           vendor: Lite-On driver: ath10k_pci v: kernel port: 4000 bus ID: 01:00.0 
           chip ID: 168c:003e 
           IF: wlp1s0 state: up mac: <filter> 
Drives:    Local Storage: total: 238.47 GiB used: 13.67 GiB (5.7%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Kingston model: RBUSNS8154P3256GJ1 
           size: 238.47 GiB block size: physical: 512 B logical: 512 B speed: 15.8 Gb/s 
           lanes: 2 serial: <filter> rev: E8FK12.3 temp: 25.9 C 
Partition: ID-1: / raw size: 97 GiB size: 94.97 GiB (97.92%) used: 13.6 GiB (14.3%) 
           fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5 
           ID-2: /boot/efi raw size: 100 MiB size: 96 MiB (96.00%) used: 64.2 MiB (66.9%) 
           fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1 
Swap:      Alert: No Swap data was found. 
Sensors:   System Temperatures: cpu: 37.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Info:      Processes: 237 Uptime: 58m wakeups: 4374 Memory: 7.68 GiB used: 2.8 GiB (36.4%) 
           Init: systemd v: 247 Compilers: gcc: N/A Packages: 1345 pacman: 1331 lib: 396 
           flatpak: 8 snap: 6 Shell: Bash v: 5.1.0 running in: konsole inxi: 3.2.01 

pacmd dump
### Configuration dump generated at Sun Jan 17 22:05:42 2021

load-module module-device-restore
load-module module-stream-restore
load-module module-card-restore
load-module module-augment-properties
load-module module-switch-on-port-available
load-module module-udev-detect
load-module module-jackdbus-detect channels=2
load-module module-bluetooth-policy
load-module module-bluetooth-discover
load-module module-bluez5-discover
load-module module-dbus-protocol
load-module module-native-protocol-unix
load-module module-gsettings
load-module module-default-device-restore
load-module module-always-sink
load-module module-intended-roles
load-module module-suspend-on-idle
load-module module-console-kit
load-module module-systemd-login
load-module module-position-event-sounds
load-module module-role-cork
load-module module-filter-heuristics
load-module module-filter-apply
load-module module-x11-publish display=:0 xauthority=/home/bhante/.Xauthority
load-module module-x11-xsmp display=:0 xauthority=/home/bhante/.Xauthority session_manager=loc
al/subhuntu:@/tmp/.ICE-unix/942,unix/subhuntu:/tmp/.ICE-unix/942
load-module module-null-sink sink_name=auto_null sink_properties='device.description="Dummy Ou
tput"'
load-module module-cli-protocol-unix

set-sink-volume auto_null 0x10000
set-sink-mute auto_null no
suspend-sink auto_null yes

set-source-volume auto_null.monitor 0x10000
set-source-mute auto_null.monitor no
suspend-source auto_null.monitor yes

set-default-sink auto_null
set-default-source auto_null.monitor

### EOF


pacmd list-sources
1 source(s) available.
  * index: 3
        name: <auto_null.monitor>
        driver: <module-null-sink.c>
        flags: DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY
        state: SUSPENDED
        suspend cause: IDLE
        priority: 1000
        volume: front-left: 65536 / 100% / 0.00 dB,   front-right: 65536 / 100% / 0.00 dB
                balance 0.00
        base volume: 65536 / 100% / 0.00 dB
        volume steps: 65537
        muted: no
        current latency: 0.00 ms
        max rewind: 375 KiB
        sample spec: s16le 2ch 48000Hz
        channel map: front-left,front-right
                     Stereo
        used by: 0
        linked by: 0
        configured latency: 0.00 ms; range is 0.50 .. 2000.00 ms
        monitor_of: 2
        module: 27
        properties:
                device.description = "Monitor of Dummy Output"
                device.class = "monitor"
                device.icon_name = "audio-input-microphone"

System information is showing onboard audio device with driver snd_soc_skl from sof-firmware

Audio:     Device-1: Intel Sunrise Point-LP HD Audio vendor: Acer Incorporated ALI 
           driver: snd_soc_skl v: kernel alternate: snd_hda_intel bus ID: 00:1f.3 

But the audio devices are not detected by PulseAudio
The list of modules should have at least one module-alsa-card after module-udev-detect
PulseAudio only creates auto_null (Dummy Output) for audio playback when no hardware output is available to play audio

I suggest you check pulseaudio.service for error messages:

systemctl --user -l --no-pager status pulseaudio* 

and check if audio hardware is detected correctly in ALSA

sudo alsa-info.sh --upload
[bhante@subhuntu ~]$ systemctl --user -l --no-pager status pulseaudio*
● pulseaudio.socket - Sound System
Loaded: loaded (/usr/lib/systemd/user/pulseaudio.socket; enabled; vendor preset: enabled)
Active: active (running) since Tue 2021-01-19 11:19:57 +0630; 46min ago
Triggers: ● pulseaudio.service
Listen: /run/user/1000/pulse/native (Stream)
CGroup: /user.slice/user-1000.slice/user@1000.service/app.slice/pulseaudio.socket

Jan 19 11:19:57 subhuntu systemd[857]: Listening on Sound System.

● pulseaudio.service - Sound Service
Loaded: loaded (/usr/lib/systemd/user/pulseaudio.service; disabled; vendor preset: enable
d)
Active: active (running) since Tue 2021-01-19 11:19:59 +0630; 46min ago
TriggeredBy: ● pulseaudio.socket
Main PID: 1074 (pulseaudio)
CGroup: /user.slice/user-1000.slice/user@1000.service/app.slice/pulseaudio.service
├─1074 /usr/bin/pulseaudio --daemonize=no --log-target=journal
└─1115 /usr/lib/pulse/gsettings-helper

Jan 19 11:19:59 subhuntu systemd[857]: Starting Sound Service...
Jan 19 11:19:59 subhuntu systemd[857]: Started Sound Service.
[bhante@subhuntu ~]$ sudo alsa-info.sh --upload
[sudo] password for bhante:
alsactl: save_state:1595: No soundcards found...
cat: /tmp/alsa-info.WCBMLqYw46/alsactl.tmp: No such file or directory
Uploading information to www.alsa-project.org ... Done!

Your ALSA information is located at http://alsa-project.org/db/?f=278d1901ffe3f7d4f126de743c55
c53995092c86                                                                                   
Please inform the person helping you.

[bhante@subhuntu ~]$

above is the output… I also lost my (working) speaker device altogether after setting up my bluetooth headset. This is a new problem that origianlly worked on all ubuntu and the kde manjaro

I just scrolled down this thread.

One thing kept popping up - trying to fix hardware issues in a Manjaro VM running on Ubuntu?

That is a fruitless endevour - and you will never succeed. The best way to find how to make the hardware work is not a VM.

While a live ISO is better it is not good because if you reboot your changes are lost.

This is not an Ubuntu support/troubleshooting forum - better it is to install Manjaro to USB and then try the different kernel settings etc.

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While i first started with a vm. I was doing the diagnostic on my real ubuntu install and later a real manjaro install. Read carefully. But i appreciate the help. I eventually left manjaro because of the one disadvantage of being “always up to date”; that is bandwidth. :frowning: before installing gparted, i needed a 4gb update. That was the day i left. I’m in myanmar on a cell - hotspot.

That is a pretty good reason for not choosing a rolling release distro.

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