New Linux user having problem with WIFI driver

[Ray2]

Hi, I am a Java developer on a Windows machine for the past 30 or so years. With Windows 11 coming on my wife and I decided to take the plunge and convert our home PCs to Linux. Per the recommendation of a Linux friend he suggested Manjaro for us which we have been very happy with but…

My wife keeps her PC up to date with every update that she is notified for. She has an HP which I loaded Manjaro on it but ever since she started using it the WiFi connection drops at least once a day. When it goes down she goes to view her WiFi status (the ball diamond icon in the Panel) it has our WiFi bolded. She clicks on it, it says it isn’t connected, and then suddenly says it IS connected. All the same time my HP laptop (different model) stays connected.

Do you think it is a driver problem? I think we might have the same drivers. Realtek RTL8852BE.

Any suggestions on what the problem might be and how I can get her laptop fixed?

Thank you, and thank you for providing Manjaro

[koshikas]

@Ray2

Realtek RTL8852BE

sounds more like a power management issue;

you can try this; https://www.reddit.com/r/archlinux/comments/1dwp6yt/comment/lc4rgmv/

to create the said file in the terminal, issue command;

sudo nano /etc/modprobe.d/70-rtw89.conf

TL4 edit - fix spelling - added the missing e in modprob.d
dump lines;

options rtw89_pci disable_clkreq=y
options rtw89_pci disable_aspm_l1=y
options rtw89_pci disable_aspm_l1ss=y

into the file.

then save and quit the editor using Ctrl + S and Ctrl + X

and then reboot

[Arrababiski]

Disable mac randomization and power save:

RTL8822CE Instability even with newest kernel

You can try two workarounds. Turn off wifi power save first. Create .conf file: sudo nano /etc/NetworkManager/conf.d/default-wifi-powersave-on.conf And copy these two lines inside it: [connection] wifi.powersave = 2 If the issue remains, turn off Mac Randomization. Create .conf file: sudo nano /etc/NetworkManager/conf.d/disable-random-mac.conf Copy these two lines inside: [device] wifi.scan-rand-mac-address=no Hope this can solve your problem.

[Ray2]

I tried to follow the instructions you listed. I used sudo nano to open the edit window. I copied the lines and pasted them in the editor. When I hit control S I get an error “Error writing /etc/modprob.d/70-rtw89.conf: No such file or directory”. What do you think I did wrong?

[Ray2]

Ok, trying option 1. Thank you, I’ll let you know if my wife’s computer looses her connection setting tomorrow.

[linux-aarhus]

A spelling error - missing the e in modprobe.d - fixed above

@Ray2

/etc/modprob.d/70-rtw89.conf: No such file or directory”. What do you think I did wrong?

sudo nano /etc/modprobe.d/70-rtw89.conf

[Ray2]

No network drop today so it looks like this might have fixed the problem. I’ll give it another day or two before I call it success. Thank you both for your suggestions. I’ll report back tomorrow.

[Ray2]

@linux-aarhus

A spelling error - missing the e in modprobe.d - fixed above

I’m sorry, thank you for pointing out my mistake.

No network drop today either. If I don’t see any drops tomorrow I’ll consider this resolved.