Network timed out

Hey Community,

since 28.7.17 (seems there was one stable update before) I get every 2nd/3rd day some weird crash. Somehow in the middle of streaming a movie or just surfing the net internet crashes. I just tried switching network on/off but then the network icon freezes and does not respond anymore. When i want to reboot it waits for WPA Supplicant and Network Manager to shutdown and interrupts this with the note: failed to read device register, device has gone.

As a not too experienced user i tried to check the journal of the network manager, everytime it seems to be related to the info entry: NetworkManager[442]: <info> [1503405022.7354] connectivity: (wlp5s0) timed out

I’m on kernel 4.9-44-1.

Can you give me a hint what needs to be modified to get rid of this?

Best, Richie

First:
Wired or WiFi?

Second:
inxi?

Third:
Try a downgrade of the NetworkManager and see if the problem still exists…

3a:
Try another kernel, maybe there was a regession in .44…

Thanks for the fast replay. 1. Its Wifi related.
2.

           Desktop: Xfce 4.12.4 (Gtk 2.24.31) Distro: Manjaro Linux
Machine:   Device: laptop System: LENOVO product: 20H2S00400 v: ThinkPad E470
           Mobo: LENOVO model: 20H2S00400 UEFI: LENOVO v: R0DET59W (1.59 ) date: 03/14/2017
Battery    BAT0: charge: 41.9 Wh 95.1% condition: 44.0/45.0 Wh (98%) model: LGC 01AV412 status: Discharging
CPU:       Dual core Intel Core i5-7200U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 10852
           clock speeds: max: 3100 MHz 1: 499 MHz 2: 499 MHz 3: 499 MHz 4: 499 MHz
Graphics:  Card-1: Intel HD Graphics 620 bus-ID: 00:02.0
           Card-2: NVIDIA GM108M [GeForce 940MX] bus-ID: 01:00.0
           Display Server: x11 (X.Org 1.19.3) driver: intel Resolution: 1920x1080@60.00hz
           OpenGL: renderer: Mesa DRI Intel HD Graphics 620 (Kaby Lake GT2)
           version: 4.5 Mesa 17.1.6 Direct Render: Yes
Audio:     Card Intel Device 9d71 driver: snd_hda_intel bus-ID: 00:1f.3 Sound: ALSA v: k4.9.44-1-MANJARO
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8168 v: 8.044.02-NAPI port: c000 bus-ID: 04:00.0
           IF: enp4s0 state: down mac: <filter>
           Card-2: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter driver: ath10k_pci bus-ID: 05:00.0
           IF: wlp5s0 state: up mac: <filter>
           Card-3: Qualcomm Atheros usb-ID: 001-003
           IF: null-if-id state: N/A speed: N/A duplex: N/A mac: N/A
Drives:    HDD Total Size: 500.1GB (26.9% used)
           ID-1: /dev/sda model: Samsung_SSD_850 size: 500.1GB
Partition: ID-1: / size: 114G used: 31G (29%) fs: ext4 dev: /dev/sda6
           ID-2: swap-1 size: 8.39GB used: 0.00GB (0%) fs: swap dev: /dev/sda7
Sensors:   System Temperatures: cpu: 40.0C mobo: N/A
           Fan Speeds (in rpm): cpu: 0
Info:      Processes: 166 Uptime: 51 min Memory: 1998.2/7891.7MB Init: systemd Gcc sys: 7.1.1
           Client: Shell (bash 4.4.121) inxi: 2.3.27

Ok i’ll try that downgrade, only “problem” is that i cannot reproduce the error on purpose, so guess i’ll have to wait then if error still occurs…

So i tried also other kernels 4.11, 12 and 13 but I get problems with all of them -.-

I found this:
https://bbs.archlinux.org/viewtopic.php?id=208874

Thanks, but as the command lspci -nnk | grep -iA2 net; dmesg | grep ath10k does not seem to throw errors due to missing firmware i think thats not the issue. Just did not found out what this “Unknown eventid: 90118” is, the rest seems working.
So in general Internet works but after a random seeming time it fails. Can be hours, can be days.

lspci -nnk | grep -iA2 net; dmesg | grep ath10k
04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 10)
Subsystem: Lenovo Device [17aa:505b]lspci -nnk | grep -iA2 net; dmesg | grep ath10k
Kernel driver in use: r8168

05:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
Subsystem: Lenovo Device [17aa:0827]
Kernel driver in use: ath10k_pci
[ 1.936448] ath10k_pci 0000:05:00.0: enabling device (0000 -> 0002)
[ 1.937108] ath10k_pci 0000:05:00.0: pci irq msi oper_irq_mode 2 irq_mode 0 reset_mode 0
[ 2.213176] ath10k_pci 0000:05:00.0: qca6174 hw3.2 target 0x05030000 chip_id 0x00340aff sub 17aa:0827
[ 2.213177] ath10k_pci 0000:05:00.0: kconfig debug 0 debugfs 1 tracing 0 dfs 0 testmode 0
[ 2.213613] ath10k_pci 0000:05:00.0: firmware ver WLAN.RM.4.4-00022-QCARMSWPZ-2 api 6 features wowlan,ignore-otp crc32 4d458559
[ 2.279368] ath10k_pci 0000:05:00.0: board_file api 2 bmi_id N/A crc32 07ee144e
[ 2.857126] ath10k_pci 0000:05:00.0: Unknown eventid: 90118
[ 2.857764] ath10k_pci 0000:05:00.0: htt-ver 3.32 wmi-op 4 htt-op 3 cal otp max-sta 32 raw 0 hwcrypto 1
[ 2.943231] ath10k_pci 0000:05:00.0 wlp5s0: renamed from wlan0
[ 3.683516] ath10k_pci 0000:05:00.0: Unknown eventid: 90118
[ 4.529540] ath10k_pci 0000:05:00.0: Unknown eventid: 90118

Last fail produced following errors in my log:

Sep 17 17:37:04 richard-pc NetworkManager[443]: [1505662624.6534] sup-iface[0x55d88b9f8960,wlp5s0]: connection disconnected (reason 2)
Sep 17 17:37:04 richard-pc NetworkManager[443]: [1505662624.6587] device (wlp5s0): supplicant interface state: completed -> disconnected
Sep 17 17:37:04 richard-pc NetworkManager[443]: [1505662624.7555] device (wlp5s0): supplicant interface state: disconnected -> scanning
Sep 17 17:37:09 richard-pc NetworkManager[443]: [1505662629.6497] device (wlp5s0): supplicant interface state: scanning -> authenticating
Sep 17 17:37:09 richard-pc NetworkManager[443]: [1505662629.6858] device (wlp5s0): supplicant interface state: authenticating -> associating
Sep 17 17:37:09 richard-pc NetworkManager[443]: [1505662629.6935] device (wlp5s0): supplicant interface state: associating -> 4-way handshake
Sep 17 17:37:09 richard-pc NetworkManager[443]: [1505662629.7059] device (wlp5s0): supplicant interface state: 4-way handshake -> completed
Sep 17 17:58:06 richard-pc NetworkManager[443]: [1505663886.5975] error requesting auth for org.freedesktop.NetworkManager.wifi.share.protected: Authorization check failed: Refusing activation, D-Bus is shutting down.
Sep 17 17:58:06 richard-pc NetworkManager[443]: [1505663886.5977] error requesting auth for org.freedesktop.NetworkManager.wifi.share.open: Authorization check failed: Refusing activation, D-Bus is shutting down.
Sep 17 17:58:06 richard-pc NetworkManager[443]: [1505663886.5987] device (wlp5s0): state change: activated -> deactivating (reason ‘connection-removed’, internal state ‘managed’)
Sep 17 17:58:06 richard-pc NetworkManager[443]: [1505663886.5989] manager: NetworkManager state is now DISCONNECTING
Sep 17 17:58:06 richard-pc NetworkManager[443]: [1505663886.6600] device (wlp5s0): state change: deactivating -> disconnected (reason ‘connection-removed’, internal state ‘managed’)
Sep 17 17:58:06 richard-pc NetworkManager[443]: [1505663886.8248] dhcp4 (wlp5s0): canceled DHCP transaction, DHCP client pid 1237
Sep 17 17:58:06 richard-pc NetworkManager[443]: [1505663886.8248] dhcp4 (wlp5s0): state changed bound -> done
Sep 17 17:58:06 richard-pc NetworkManager[443]: [1505663886.8252] dhcp6 (wlp5s0): canceled DHCP transaction
Sep 17 17:58:13 richard-pc systemd[1]: Stopping Network Manager…
Sep 17 17:59:08 richard-pc NetworkManager[443]: [1505663948.0457] device (wlp5s0): set-hw-addr: set MAC address to DE:1C:DA:B2:7F:0C (scanning)
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.2450] platform-linux: do-change-link[3]: failure changing link: failure 11 (Die Ressource ist zur Zeit nicht verfügbar)
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.2457] dns-mgr: Writing DNS information to /usr/bin/resolvconf
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.2821] dns-mgr: Removing DNS information from /usr/bin/resolvconf
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.3094] manager: NetworkManager state is now DISCONNECTED
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.3100] caught SIGTERM, shutting down normally.
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.3107] ModemManager disappeared from bus
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.3111] sup-iface[0x55d88b9f8960,wlp5s0]: connection disconnected (reason -3)
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.3112] supplicant: wpa_supplicant stopped
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.3112] device (wlp5s0): supplicant interface state: completed -> down
Sep 17 17:59:11 richard-pc NetworkManager[443]: [1505663951.3114] sup-iface: failed to disconnect: Message recipient disconnected from message bus without replying
Sep 17 17:59:43 richard-pc systemd[1]: NetworkManager.service: State ‘stop-sigterm’ timed out. Killing.
Sep 17 17:59:43 richard-pc systemd[1]: NetworkManager.service: Killing process 443 (NetworkManager) with signal SIGKILL.

So far i did not tried the downgrade of networkmanager, maybe that can help… But ill try to found more about “error requesting auth for org.freedesktop.NetworkManager.wifi.share.open: Authorization check failed: Refusing activation, D-Bus is shutting down.”, seems to occur everytime with the error

Networkmanager 1.8.2 also failed with the same error. Maybe i should try to switch to wicd or something like that, but I’ll miss nm…

Also 1.8.4 fails but with “systemctl restart NetworkManager.service” it works again after. So definitely some Networkmanager Bug… SOo far no perma solution but at least faster than reboot…

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