NAD 3045 hybrid DAC has USB errors

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1

NAD 3045 has clock errors when USB plugged in. For comparison, I have an old Fubar3 DAC headamp which works with VLC but it is obsolete.

So the support for the NAD DAC is probably not a specific Manjaro problem. I would appreciate some hint for getting it supported.

==== NAD 3045 hybrid DAC on Manjaro Linux =====
[163448.131135] usb 2-1: new high-speed USB device number 3 using ehci-pci
[163448.278882] usb 2-1: New USB device found, idVendor=17ae, idProduct=000d, bcdDevice= 1.19
[163448.278895] usb 2-1: New USB device strings: Mfr=1, Product=3, SerialNumber=2
[163448.278901] usb 2-1: Product: NAD USB Audio
[163448.278907] usb 2-1: Manufacturer: NAD
[163448.289442] usb 2-1: parse_audio_format_rates_v2v3(): unable to retrieve sample rate range (clock 41)
[163448.297788] usb 2-1: parse_audio_format_rates_v2v3(): unable to find clock source (clock -71)
[163448.323860] usb 2-1: 1:3 : unsupported format bits 0x100000000
[163448.332287] usb 2-1: parse_audio_format_rates_v2v3(): unable to find clock source (clock -71)
[163448.499257] usbhid 2-1:1.3: can’t add hid device: -71
[163448.499324] usbhid: probe of 2-1:1.3 failed with error -71

2 
new high-speed USB device number 3 using ehci-pci

ehci-pci would be USB 2.0 port
do you have a USB 3.0 port to connect this device to instead ?
Device specifications show USB connection supports up to 24 bit/384kHz
D 3045 - NAD Electronics
so it may need USB 3.0 (‘xhci-pci’)

is this device sharing a USB hub connection with other devices?
(as it is shown as device 3)
some audio devices do not like sharing with other devices, or external hubs

system also appears to be failing to detect a Human Interface Device usbhid on the same USB connection
if the device remote needs software installed on system to work properly that will not be possible on Linux, but I would not expect that to cause a problem for the audio connection

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3

I also have NAD 3045 (superb system by the way, love it !), and it worked out of the box with my Dell Latitude Desktop (usb connected). Can I be of any assistance, for example by giving you some config of my system ? Any specific commands to run that could help ?