Hi team!!! After upgrade i ve noticed that my Asus ExpertBook (Intel I7 ,16 Gb RAM, 512 Gb SSD) doesnt shutdown ever…it turn off the screen, but keyboard indicators still on…
Read upgrade notes , but i ddnt find anything relevant…
Thanks in advance
UPDATE:
Looking for a solution i ve found that when i shutdown before init session it does work right, but once my session is opened it doesnt…
UPDATE:
Issue is related to Kernels > 6.1, with Kernel 6.1 i have no problem…
Hi there,
Maybe start with some system info;
inxi -Fazy
Hi!!! Here goes the output of
inxy -Fazy
~ inxi -Fazy ✔
System:
Kernel: 6.6.7-4-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
clocksource: tsc available: acpi_pm
parameters: BOOT_IMAGE=/boot/vmlinuz-6.6-x86_64
root=UUID=034cce20-46f0-4762-a989-90f4125f7af9 rw quiet splash apparmor=1
security=apparmor resume=UUID=35dedb6e-40ca-4832-b4a1-6fa39675484b
udev.log_priority=3
Desktop: GNOME v: 45.2 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM v: 45.0.1
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: ASUSTeK product: ASUS EXPERTBOOK B1500CEAEY_B1500CEAE
v: 1.0 serial: <superuser required>
Mobo: ASUSTeK model: B1500CEAEY v: 1.0 serial: <superuser required>
UEFI: ASUSTeK v: B1500CEAEY.312 date: 03/14/2022
Battery:
ID-1: BAT0 charge: 36.8 Wh (100.0%) condition: 36.8/42.1 Wh (87.4%)
volts: 11.8 min: 11.8 model: ASUSTeK ASUS Battery type: Li-ion serial: N/A
status: not charging cycles: 93
CPU:
Info: model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP
arch: Tiger Lake gen: core 11 level: v4 note: check built: 2020
process: Intel 10nm family: 6 model-id: 0x8C (140) stepping: 1
microcode: 0xB4
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 320 KiB desc: d-4x48 KiB; i-4x32 KiB L2: 5 MiB desc: 4x1.2 MiB L3: 12 MiB
desc: 1x12 MiB
Speed (MHz): avg: 1249 high: 1400 min/max: 400/4700 scaling:
driver: intel_pstate governor: powersave cores: 1: 1341 2: 1400 3: 400
4: 1400 5: 1277 6: 1400 7: 1381 8: 1393 bogomips: 44864
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: gather_data_sampling mitigation: Microcode
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed status: Not affected
Type: spec_rstack_overflow status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Enhanced / Automatic IBRS, IBPB: conditional,
RSB filling, PBRSB-eIBRS: SW sequence
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: ASUSTeK
driver: i915 v: kernel arch: Gen-12.1 process: Intel 10nm built: 2020-21
ports: active: DP-3,eDP-1 empty: DP-1,DP-2,HDMI-A-1 bus-ID: 0000:00:02.0
chip-ID: 8086:9a49 class-ID: 0300
Device-2: IMC Networks USB2.0 HD UVC WebCam driver: uvcvideo type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-5:5 chip-ID: 13d3:56a2
class-ID: fe01 serial: <filter>
Display: wayland server: X.org v: 1.21.1.10 with: Xwayland v: 23.2.3
compositor: gnome-shell driver: gpu: i915 display-ID: 0
Monitor-1: DP-3 model: Dell E178FP serial: <filter> built: 2009
res: 1280x1024 dpi: 96 gamma: 1.2 size: 338x270mm (13.31x10.63")
diag: 433mm (17") ratio: 5:4 modes: max: 1280x1024 min: 720x400
Monitor-2: eDP-1 model: ChiMei InnoLux 0x15f5 built: 2017 res: 1920x1080
dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
ratio: 16:9 modes: 1920x1080
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast surfaceless: drv: iris wayland: drv: iris x11:
drv: iris inactive: gbm
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.1.9-manjaro1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Xe Graphics (TGL GT2)
device-ID: 8086:9a49 memory: 14.96 GiB unified: yes display-ID: :0.0
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: ASUSTeK
driver: sof-audio-pci-intel-tgl
alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
chip-ID: 8086:a0c8 class-ID: 0401
API: ALSA v: k6.6.7-4-MANJARO status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: JACK v: 1.9.22 status: off tools: N/A
Server-2: PipeWire v: 1.0.0 status: off with: wireplumber status: active
tools: pw-cli,wpctl
Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
type: plugin tools: pacat,pactl
Network:
Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 0000:00:14.3
chip-ID: 8086:a0f0 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Device-2: Intel Ethernet I219-V driver: e1000e v: kernel port: N/A
bus-ID: 0000:00:1f.6 chip-ID: 8086:15fc class-ID: 0200
IF: eno2 state: down mac: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-10:8 chip-ID: 8087:0026
class-ID: e001
Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:9a0b rev: class-ID: 0104
Drives:
Local Storage: total: 1.15 TiB used: 668.01 GiB (56.8%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN530
SDBPNPZ-512G-1002 size: 476.94 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: 21106000 temp: 32.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: Expansion
size: 698.64 GiB block-size: physical: 4096 B logical: 512 B type: USB
rev: 3.0 spd: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1 tech: N/A serial: <filter>
fw-rev: 9300 scheme: GPT
Partition:
ID-1: / raw-size: 39.06 GiB size: 38.15 GiB (97.67%) used: 28.03 GiB (73.5%)
fs: ext4 dev: /dev/nvme0n1p3 maj-min: 259:3
ID-2: /boot/efi raw-size: 513 MiB size: 512 MiB (99.80%)
used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p2 maj-min: 259:2
ID-3: /home raw-size: 29.3 GiB size: 28.67 GiB (97.86%)
used: 6.08 GiB (21.2%) fs: ext4 dev: /dev/nvme0n1p6 maj-min: 259:6
Swap:
Kernel: swappiness: 10 (default 60) cache-pressure: 100 (default) zswap: yes
compressor: zstd max-pool: 20%
ID-1: swap-1 type: partition size: 8.79 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/nvme0n1p1 maj-min: 259:1
Sensors:
System Temperatures: cpu: 42.0 C mobo: N/A
Fan Speeds (rpm): cpu: 1900
Info:
Processes: 308 Uptime: 4m wakeups: 0 Memory: total: 16 GiB note: est.
available: 15.32 GiB used: 3.08 GiB (20.1%) Init: systemd v: 254
default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
Packages: pm: pacman pkgs: 1410 libs: 329 tools: gnome-software,pamac,yay
pm: flatpak pkgs: 0 Shell: Zsh v: 5.9 running-in: gnome-terminal inxi: 3.3.31
Can you provide any logs from during the shutdown?
Or maybe even just trying manual attempts like
systemctl reboot
Also
If my search is correct you do have available BIOS updates;
https://www.asus.com/us/supportonly/b1500ceaey/helpdesk_bios/
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