My headphone niether my speaker of my laptop is working

my headphones nor my speaker of my laptop is being recognized my manjaro.There is no sound being outputted and when i go to audio settings it is showing up as “dummy output”.

on console

pacmd list-sinks

1 sink(s) available.

  • index: 6
    name: <auto_null>
    driver: <module-null-sink.c>
    state: SUSPENDED
    suspend cause: IDLE
    priority: 1000
    volume: front-left: 65536 / 100% / 0.00 dB, front-right: 65536 / 100% / 0.00 dB
    balance 0.00
    base volume: 65536 / 100% / 0.00 dB
    volume steps: 65537
    muted: no
    current latency: 0.00 ms
    max request: 375 KiB
    max rewind: 375 KiB
    monitor source: 6
    sample spec: s16le 2ch 48000Hz
    channel map: front-left,front-right
    used by: 0
    linked by: 0
    configured latency: 0.00 ms; range is 0.50 … 2000.00 ms
    module: 35
    device.description = “Dummy Output”
    device.class = “abstract”
    device.icon_name = “audio-card”

What says


on console ?

i dont understand?

Can you login as “root” and on console alsamixer.

its says 00 and the item is master and nothing else

Can you post the screenshot of alsamixer on console ?

Can you post the system info: inxi -Fza ?

System:    Kernel: 5.13.19-2-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
           parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64 root=UUID=e2fd983e-4cd5-4ec2-add9-ba3b63bbeb6a rw quiet apparmor=1
           security=apparmor udev.log_priority=3
           Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:   Type: Convertible System: LENOVO product: 82BG v: Yoga 9 14ITL5 serial: <filter> Chassis: type: 31 v: Yoga 9 14ITL5
           serial: <filter>
           Mobo: LENOVO model: LNVNB161216 v: SDK0J40709WIN serial: <filter> UEFI: LENOVO v: EHCN40WW date: 01/28/2021
Battery:   ID-1: BAT0 charge: 27.3 Wh (62.5%) condition: 43.7/60.0 Wh (72.8%) volts: 7.9 min: 7.7 model: Celxpert BASE-BAT
           type: Li-poly serial: <filter> status: Discharging cycles: 252
CPU:       Info: Quad Core model: 11th Gen Intel Core i7-1185G7 bits: 64 type: MT MCP arch: Tiger Lake family: 6
           model-id: 8C (140) stepping: 1 microcode: 88 cache: L2: 12 MiB
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 47936
           Speed: 1164 MHz min/max: 400/4800 MHz Core speeds (MHz): 1: 1164 2: 1200 3: 1192 4: 1200 5: 1186 6: 1200 7: 1200
           8: 1200
           Vulnerabilities: Type: itlb_multihit status: Not affected
           Type: l1tf status: Not affected
           Type: mds status: Not affected
           Type: meltdown status: Not affected
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
           Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
           Type: srbds status: Not affected
           Type: tsx_async_abort status: Not affected
Graphics:  Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: Lenovo driver: i915 v: kernel bus-ID: 00:02.0
           chip-ID: 8086:9a49 class-ID: 0300
           Device-2: IMC Networks Integrated Camera type: USB driver: uvcvideo bus-ID: 3-6:3 chip-ID: 13d3:56b2 class-ID: 0e02
           Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: loaded: modesetting alternate: fbdev,vesa
           display-ID: :0 screens: 1
           Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") s-diag: 582mm (22.9")
           Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 158 size: 309x174mm (12.2x6.9") diag: 355mm (14")
           OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 21.2.3 direct render: Yes
Audio:     Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Lenovo driver: sof-audio-pci-intel-tgl
           alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 00:1f.3 chip-ID: 8086:a0c8 class-ID: 0401
           Sound Server-1: ALSA v: k5.13.19-2-MANJARO running: yes
           Sound Server-2: JACK v: 1.9.19 running: no
           Sound Server-3: PulseAudio v: 15.0 running: yes
           Sound Server-4: PipeWire v: 0.3.38 running: yes
Network:   Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 00:14.3 chip-ID: 8086:a0f0 class-ID: 0280
           IF: wlp0s20f3 state: up mac: <filter>
Bluetooth: Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-10:4 chip-ID: 8087:0026 class-ID: e001
           Report: rfkill ID: hci0 rfk-id: 3 state: down bt-service: enabled,running rfk-block: hardware: no software: yes
           address: see --recommends
Drives:    Local Storage: total: 476.94 GiB used: 11.11 GiB (2.3%)
           SMART Message: Unable to run smartctl. Root privileges required.
           ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN730 SDBPNTY-512G-1101 size: 476.94 GiB
           block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: 11170001
           temp: 34.9 C scheme: GPT
Partition: ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%) used: 11.11 GiB (2.4%) fs: ext4 dev: /dev/nvme0n1p2
           maj-min: 259:2
           ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1
           maj-min: 259:1
Swap:      Alert: No swap data was found.
Sensors:   System Temperatures: cpu: 27.8 C mobo: N/A
           Fan Speeds (RPM): N/A
Info:      Processes: 237 Uptime: 2h 10m wakeups: 2425 Memory: 15.37 GiB used: 1.93 GiB (12.5%) Init: systemd v: 249
           tool: systemctl Compilers: gcc: N/A Packages: pacman: 1202 lib: 331 flatpak: 0 Shell: Zsh v: 5.8 default: Bash
           v: 5.1.8 running-in: konsole inxi: 3.3.08

how do post code like that?

alsamixer on console puts a image on screen same as above.

aplay -l on console should play a sound.

aplay -l                                                                                                                                                                     ✔ 
aplay: device_list:274: no soundcards found...

Can you update to kernel 5.14 ?

1 Like

hey man i have found the solution,and i really appreciate the help.Thank you very much

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