My audio doesn’t work with my linux (i dual boot with a windows OS and the sound work well) and i don’t know how to repair it , i just know pulseaudio is use for the audio but i don’t know how to repair it .
thanks for reading and helping me
Can you post:
-
inxi -Fzaon console - the output of
alsamixeron console
?
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Hewlett-Packard
driver: sof-audio-pci-intel-tgl
alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
chip-ID: 8086:a0c8 class-ID: 0401
Sound API: ALSA v: k5.15.85-1-MANJARO running: yes
Sound Server-1: JACK v: 1.9.21 running: no
Sound Server-2: PulseAudio v: 16.1 running: yes
Sound Server-3: PipeWire v: 0.3.63 running: yes
and for Alsamixer i got a TUI a long bar a the center
Can you post the picture from the output of alsamixer ?
And the complete output pf inxi -Fza.
System:
Kernel: 5.15.85-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
root=UUID=f3c7f5a0-3be4-4cd4-a223-dc4ca27e597e rw quiet
udev.log_priority=3
Desktop: Xfce v: 4.18.0 tk: Gtk v: 3.24.35 info: xfce4-panel wm: xfwm
v: 4.18.0 vt: 7 dm: LightDM v: 1.32.0 Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Laptop System: HP product: HP Laptop 15s-fq2xxx v: N/A
serial: <superuser required> Chassis: type: 10 serial: <superuser required>
Mobo: HP model: 87FE v: 57.20 serial: <superuser required> UEFI: AMI
v: F.21 date: 03/21/2022
Battery:
ID-1: BAT0 charge: 42.3 Wh (100.0%) condition: 42.3/41.0 Wh (103.0%)
volts: 12.9 min: 11.4 model: HP Primary type: Li-ion serial: <filter>
status: full cycles: 99
CPU:
Info: model: 11th Gen Intel Core i3-1115G4 bits: 64 type: MT MCP
arch: Tiger Lake gen: core 11 level: v4 note: check built: 2020
process: Intel 10nm family: 6 model-id: 0x8C (140) stepping: 1
microcode: 0xA6
Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
L1: 160 KiB desc: d-2x48 KiB; i-2x32 KiB L2: 2.5 MiB desc: 2x1.2 MiB
L3: 6 MiB desc: 1x6 MiB
Speed (MHz): avg: 3854 high: 4100 min/max: 400/4100 scaling:
driver: intel_pstate governor: powersave cores: 1: 3713 2: 3710 3: 3894
4: 4100 bogomips: 23968
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: mmio_stale_data status: Not affected
Type: retbleed status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl and seccomp
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 status: Vulnerable: eIBRS with unprivileged eBPF
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel Tiger Lake-LP GT2 [UHD Graphics G4] vendor: Hewlett-Packard
driver: i915 v: kernel arch: Gen-12.1 process: Intel 10nm built: 2020-21
ports: active: eDP-1 empty: DP-1, DP-2, DP-3, DP-4, HDMI-A-1
bus-ID: 0000:00:02.0 chip-ID: 8086:9a78 class-ID: 0300
Device-2: Luxvisions Innotech HP TrueVision HD Camera type: USB
driver: uvcvideo bus-ID: 1-3:2 chip-ID: 30c9:0035 class-ID: fe01
serial: <filter>
Display: x11 server: X.Org v: 21.1.6 compositor: xfwm v: 4.18.0 driver: X:
loaded: modesetting alternate: fbdev,vesa dri: iris gpu: i915
display-ID: :0.0 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
s-diag: 582mm (22.93")
Monitor-1: eDP-1 model: BOE Display 0x0991 built: 2020 res: 1920x1080
hz: 60 dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64") diag: 395mm (15.5")
ratio: 16:9 modes: 1920x1080
API: OpenGL Message: Unable to show GL data. Required tool glxinfo
missing.
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Hewlett-Packard
driver: sof-audio-pci-intel-tgl
alternate: snd_hda_intel,snd_sof_pci_intel_tgl bus-ID: 0000:00:1f.3
chip-ID: 8086:a0c8 class-ID: 0401
Sound API: ALSA v: k5.15.85-1-MANJARO running: yes
Sound Server-1: JACK v: 1.9.21 running: no
Sound Server-2: PulseAudio v: 16.1 running: yes
Sound Server-3: PipeWire v: 0.3.63 running: yes
Network:
Device-1: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
vendor: Hewlett-Packard driver: rtw_8821ce v: N/A modules: rtw88_8821ce
port: 3000 bus-ID: 0000:01:00.0 chip-ID: 10ec:c821 class-ID: 0280
IF: wlo1 state: up mac: <filter>
IF-ID-1: br-17ab0adb6943 state: down mac: <filter>
IF-ID-2: br-64da77cfdec9 state: down mac: <filter>
IF-ID-3: br-7a027584ab6c state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-4: br-d2dcbbee010f state: down mac: <filter>
IF-ID-5: br-dc540376ae05 state: up speed: 10000 Mbps duplex: unknown
mac: <filter>
IF-ID-6: br-e08918d0a839 state: down mac: <filter>
IF-ID-7: docker0 state: down mac: <filter>
IF-ID-8: veth0a1d948 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-9: veth700a1a2 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-10: veth96fdbc1 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-11: vethc1c6249 state: up speed: 10000 Mbps duplex: full
mac: <filter>
IF-ID-12: vethfedde15 state: up speed: 10000 Mbps duplex: full
mac: <filter>
Bluetooth:
Device-1: Realtek Bluetooth Radio type: USB driver: btusb v: 0.8
bus-ID: 1-10:3 chip-ID: 0bda:b00e class-ID: e001 serial: <filter>
Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:9a0b rev: class-ID: 0104
Drives:
Local Storage: total: 476.94 GiB used: 101.37 GiB (21.3%)
SMART Message: Required tool smartctl not installed. Check --recommends
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN530
SDBPNPZ-512G-1006 size: 476.94 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
rev: HPS2 temp: 40.9 C scheme: GPT
Partition:
ID-1: / raw-size: 244.14 GiB size: 239.25 GiB (98.00%)
used: 101.29 GiB (42.3%) fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5
ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
used: 82.8 MiB (32.4%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
Alert: No swap data was found.
Sensors:
System Temperatures: cpu: 59.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 297 Uptime: 3h 10m wakeups: 6153 Memory: 7.42 GiB
used: 4.54 GiB (61.3%) Init: systemd v: 252 default: graphical
tool: systemctl Compilers: gcc: 12.2.0 alt: 11 clang: 14.0.6 Packages:
pm: pacman pkgs: 1276 libs: 357 tools: pacaur,pamac,paru,yay Shell: Bash
v: 5.1.16 running-in: xfce4-terminal inxi: 3.3.24
i can post link or image sorry
You have a very modern CPU.
You need to install kernel 6.0 or 6.1.
I don´t know, if you need a different sound driver or firmware.
1 Like
i update my kernel to last 6.1 and thanks for your help (song seem to rework but i need to test more)
1 Like
@Riri there is a package called:
sof-firmware
Do you have that installed?
it’s just the alsamixer terminal “GUI” - with the “Master” volume slider in it.
… is that not what you see when you do the same as you asked of him?
Maybe it is just muted?
Not enough information here.
Package sof-firmware is included on all recent Manjaro Xfce ISOs
Onboard Audio device is using Sound Open Firmware driver sof-audio-pci-intel-tgl
Intel Tiger Lake-LP Smart Sound Technology Audio Controller
so a different sound driver or firmware is not needed
Thank you!
But maybe the install is not so recent?
… we don’t know.
there are also two sound servers running - I don’t know whether that should still be ok but I’d rather avoid such situation, especially in case of trouble
When the two sound servers (Pulseaudio and Pipewire) are running, then the sound is not working.
Remove pulseaudio with pamac install manjaro-pipewire
Manjaro Xfce 21.2.2 ISO released January 2022 includes sof-firmware 2.0-1
manjaro-xfce-21.2.2-220123-linux515.iso.pkgs
Partially installed PipeWire server could potentially cause problems for PulseAudio server, but OP is not reporting any symptoms that would suggest any conflict exists
If there was any conflict, It would manifest as error messages in system journal and systemctl --user status pulseaudio and user can disable PipeWire server:
systemctl --user mask pipewire.socket; systemctl --user mask pipewire.service
If allegation was correct, most fresh installs (except for i3wm) would be reported as having audio not working AND updating kernel to v6.0 or v6.1 would not be sufficient
The thread starter does not provide all asked information.
Had the same issue for a few days and also made it work again using a new kernel (6.0).
No, the problem doesn’t come from pipewire/pulseaudio conflict. The default Manjaro install provides both packages, as a fact, pulseaudio as main system, and pipewire for compatibility with flatpack, I think. And there is no problem.
It’s well docuemnted, and plenty of times discussed here: modern intel Tiger-Lake processors give problems with integrated sound when on kernel 5.15.xx with xx > 82.
Just downgrading or, best, changing into a new 6.x kernel solves the problem. And 6.1.xx branch is the new default on Manjaro, so this is a good option.
And, if there’s also a Nvidia GPU, the ibt=off on boot line has to be added then.
Data in post #3 was enough to show kernel v5.15 in use and suggest changing to kernel v6.0 or v6.1
If that is enough for OP to get working audio, post #6 should be marked as solution
OP is only on Trust Level 0 atm and could not post alsamixer screenshot requested
I do see need of it here, but ALSA data could be requested in text format
amixer info to show the default software sound server
amixer to check PulseAudio/PipeWire Master controls
amixer -D sysdefault to see ALSA controls for onboard audio ALC1220