Problema con 2º. monitor después de actualizar núcleo

Saludos cordiales:

Esta mañana he iniciado mi ordenador (Lenovo Thinkpad Carbon X1 Extreme de 8ª. gen.) y reconocía el monitor externo perfectamente (conectado por HDMI), como de costumbre, pero al actualizar al último núcleo (tenía un aviso de que lo hiciera) el ordenador ya no reconoce el monitor externo.

He desinstalado el último núcleo y he reinstalado el anterior, he probado otros núcleos (reiniciando cada vez el ordenador), he cambiado los drivers de la tarjeta gráfica (con la opción de autoinstalar, tanto los propietarios como los de código abierto), pero nada, sigue sin reconocer el monitor externo.

¿Alguna sugerencia?

1 Like

provide formated output of:
inxi --admin --verbosity=7 --filter --width
mhwd -li

He escrito en el terminal la primera línea y luego la de abajo y me sale esto (ver imagen), pero no resuelve el problema.

La idea es que copies la salida completa de los comandos que te han comentado y la pongas por aquí.
Utiliza el botón de “texto preformateado” para que se vea bien.

Por otro lado. Me extraña que te deje de funcionar solo con el cambio de kernel (sobre todo cuando has vuelto hacia atrás). ¿Has hecho algún cambio más? ¿Puede ser algún problema físico?

System:
  Kernel: 5.17.1-3-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.17-x86_64
    root=UUID=87fbdff8-56bc-4322-a604-0d23a3a05261 rw quiet apparmor=1
    security=apparmor resume=UUID=35ac7722-4cd3-41bc-8a16-6f44b436e6e2
    udev.log_priority=3
  Desktop: Xfce v: 4.16.0 tk: Gtk v: 3.24.29 info: xfce4-panel wm: xfwm
    v: 4.16.1 vt: 7 dm: LightDM v: 1.30.0 Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 20MFCTO1WW v: ThinkPad X1 Extreme
    serial: <superuser required> Chassis: type: 10 serial: <superuser required>
  Mobo: LENOVO model: 20MFCTO1WW v: SDK0R32862 WIN
    serial: <superuser required> UEFI-[Legacy]: LENOVO v: N2EET54W (1.36 )
    date: 05/05/2021
Battery:
  ID-1: BAT0 charge: 60.2 Wh (100.0%) condition: 60.2/80.4 Wh (74.8%)
    volts: 17.0 min: 15.4 model: SMP 01YU911 type: Li-poly serial: <filter>
    status: full cycles: 134
Memory:
  RAM: total: 14.93 GiB used: 2.21 GiB (14.8%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i7-8750H bits: 64 type: MT MCP arch: Coffee Lake
    family: 6 model-id: 0x9E (158) stepping: 0xA (10) microcode: 0xEC
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB
    L3: 9 MiB desc: 1x9 MiB
  Speed (MHz): avg: 800 min/max: 800/4100 scaling: driver: intel_pstate
    governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
    8: 800 9: 800 10: 800 11: 800 12: 800 bogomips: 52815
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
    cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
    epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr
    ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ida intel_pt invpcid
    invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr
    nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge pln
    pni popcnt pse pse36 pti pts rdrand rdseed rdtscp rep_good sdbg sep sgx
    sgx_lc smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2
    tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic
    xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
    mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CoffeeLake-H GT2 [UHD Graphics 630] vendor: Lenovo
    driver: i915 v: kernel ports: active: eDP-1 empty: none bus-ID: 00:02.0
    chip-ID: 8086:3e9b class-ID: 0300
  Device-2: NVIDIA GP107M [GeForce GTX 1050 Ti Mobile] vendor: Lenovo
    driver: N/A alternate: nouveau pcie: gen: 3 speed: 8 GT/s lanes: 16
    bus-ID: 01:00.0 chip-ID: 10de:1c8c class-ID: 0300
  Device-3: Chicony Integrated Camera type: USB driver: uvcvideo
    bus-ID: 1-8:4 chip-ID: 04f2:b61e class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org v: 1.21.1.3 compositor: xfwm v: 4.16.1 driver:
    X: loaded: modesetting alternate: fbdev,vesa gpu: i915 display-ID: :0.0
    screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.00x11.22")
    s-diag: 582mm (22.93")
  Monitor-1: eDP-1 model: ChiMei InnoLux 0x15e8 built: 2016 res: 1920x1080
    hz: 60 dpi: 142 gamma: 1.2 size: 344x193mm (13.54x7.6") diag: 394mm (15.5")
    ratio: 16:9 modes: 1920x1080
  Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Cannon Lake PCH cAVS vendor: Lenovo driver: snd_hda_intel
    v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:a348 class-ID: 0403
  Device-2: NVIDIA GP107GL High Definition Audio driver: snd_hda_intel
    v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 01:00.1
    chip-ID: 10de:0fb9 class-ID: 0403
  Sound Server-1: ALSA v: k5.17.1-3-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.20 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.49 running: yes
Network:
  Device-1: Intel Cannon Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:a370 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Intel Ethernet I219-V vendor: Lenovo driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15bc class-ID: 0200
  IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Message: No bluetooth data found.
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 1.85 TiB used: 304.28 GiB (16.1%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Crucial model: CT1000P2SSD8
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 type: SSD serial: <filter> rev: P2CR033 temp: 35.9 C scheme: MBR
  ID-2: /dev/sda maj-min: 8:0 type: USB vendor: Generic model: SD MMC CRW
    size: 29.72 GiB block-size: physical: 512 B logical: 512 B type: SSD
    serial: <filter> rev: 1.00 scheme: MBR
  ID-3: /dev/sdb maj-min: 8:16 type: USB vendor: Western Digital
    model: WD My Passport 0741 size: 931.48 GiB block-size: physical: 512 B
    logical: 512 B type: N/A serial: <filter> rev: 1025 scheme: MBR
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 915.08 GiB size: 899.64 GiB (98.31%)
    used: 304.28 GiB (33.8%) fs: ext4 dev: /dev/nvme0n1p1 maj-min: 259:1
    label: N/A uuid: 87fbdff8-56bc-4322-a604-0d23a3a05261
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default)
  ID-1: swap-1 type: partition size: 16.43 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/nvme0n1p2 maj-min: 259:2 label: swap
    uuid: 35ac7722-4cd3-41bc-8a16-6f44b436e6e2
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 29.72 GiB fs: vfat label: TEST
    uuid: D49C-0695
  ID-2: /dev/sdb1 maj-min: 8:17 size: 931.48 GiB fs: ext4 label: MADRE
    uuid: de2f19c1-81df-4f00-9ba8-395fdcdb6e56
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-2:2 info: Logitech Unifying Receiver type: Keyboard,Mouse
    driver: logitech-djreceiver,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 98mA chip-ID: 046d:c534 class-ID: 0301
  Device-2: 1-4:3 info: Western Digital My Passport Ultra type: Mass Storage
    driver: usb-storage interfaces: 1 rev: 2.1 speed: 480 Mb/s power: 500mA
    chip-ID: 1058:0741 class-ID: 0806 serial: <filter>
  Device-3: 1-8:4 info: Chicony Integrated Camera type: Video
    driver: uvcvideo interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA
    chip-ID: 04f2:b61e class-ID: 0e02 serial: <filter>
  Device-4: 1-9:5 info: Synaptics Metallica MIS Touch Fingerprint Reader
    type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 06cb:009a class-ID: ff00 serial: <filter>
  Hub-2: 2-0:1 info: Super-speed hub ports: 10 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Device-1: 2-3:2 info: Realtek USB3.0-CRW type: Mass Storage
    driver: usb-storage interfaces: 1 rev: 3.0 speed: 5 Gb/s power: 800mA
    chip-ID: 0bda:0328 class-ID: 0806 serial: <filter>
  Hub-3: 3-0:1 info: Hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Hub-4: 4-0:1 info: Super-speed hub ports: 2 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900

Lo anterior es lo que me sale con la primera línea de comandos que me ha pasado el compañero.

Cuando introduzco la segunda línea (mhwd -li) me da error.

No es un problema de hardware ni de monitor ni de cable. He probado con otro sistema operativo de Linux que he cargado en una memoria USB (modo live) y ha detectado perfectamente el segundo monitor.

it looks like you have not installed nvidia drivers… and if the command mhwd -li resulted in error, you should provide the error too… install nvidia drivers with this command, then reboot:
sudo mhwd -a pci nonfree 0300

When I type “mhwd -li” in the terminal…

> Installed PCI configs:
--------------------------------------------------------------------------------
                  NAME               VERSION          FREEDRIVER           TYPE
--------------------------------------------------------------------------------
video-hybrid-intel-nvidia-prime            2021.12.18               false            PCI
     video-modesetting            2020.01.13                true            PCI
           video-linux            2018.05.04                true            PCI


Warning: No installed USB configs!

When I type: sudo mhwd -a pci nonfree 0300 this is the result:

> Skipping already installed config 'video-hybrid-intel-nvidia-prime' for device: 0000:01:00.0 (0300:10de:1c8c) Display controller nVidia Corporation GP107M [GeForce GTX 1050 Ti Mobile]
> Skipping already installed config 'video-hybrid-intel-nvidia-prime' for device: 0000:00:02.0 (0300:8086:3e9b) Display controller Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630]

so its installed… i notice that you are running the lates 5.17 kernel, switch to the 5.15.32-1 and check

still not working

check with uname -a if youre running the 5.15… if you are running it, then uninstall and install your graphic drivers:
uninstall:
Uninstall proprietary:
sudo mhwd -r pci video-nvidia
Uninstall free:
sudo mhwd -r pci video-linux

install:
Install proprietary:
sudo mhwd -i pci video-nvidia
Install free:
sudo mhwd -i pci video-linux

then reboot!

so sorry… still not working

try uninstalling only nvidia drivers:
sudo mhwd -r pci video-nvidia
reboot

no changes
:frowning_face:

so install them again:
sudo mhwd -i pci video-nvidia
reboot

Error: config 'video-nvidia' conflicts with config(s): video-hybrid-intel-nvidia-prime

and if you run this:
sudo mhwd -a pci nonfree 0300

> Skipping already installed config 'video-hybrid-intel-nvidia-prime' for device: 0000:01:00.0 (0300:10de:1c8c) Display controller nVidia Corporation GP107M [GeForce GTX 1050 Ti Mobile]
> Skipping already installed config 'video-hybrid-intel-nvidia-prime' for device: 0000:00:02.0 (0300:8086:3e9b) Display controller Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630]

but they installed… provide output of:
mhwd-kernel -li

Currently running: 5.15.32-1-MANJARO (linux515)
The following kernels are installed in your system:
   * linux515

and try running update:
pamac update
if it updates something, reboot