Microphone on headset 3.5mm plug stopped working

[denisfrm]

Hello,

I have already tested several different headsets and all with the same problem, the audio works but the microphone does not work. I already tried everything I read in the forums but nothing… If someone can help me, I would be very grateful.

Yes, I have sof-firmware and alsa-ucm-conf

$ inxi -Aazy

Audio:
  Device-1: Intel Comet Lake PCH-LP cAVS vendor: Dell driver: snd_hda_intel
    v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:02c8 class-ID: 0401
  Sound API: ALSA v: k5.15.93-1-MANJARO running: yes
  Sound Server-1: JACK v: 1.9.21 running: no
  Sound Server-2: PulseAudio v: 16.1 running: no
  Sound Server-3: PipeWire v: 0.3.65 running: yes

$ pactl list sources

Source #47
	State: RUNNING
	Name: alsa_output.pci-0000_00_1f.3.analog-stereo.monitor
	Description: Monitor of Built-in Audio Analog Stereo
	Driver: PipeWire
	Sample Specification: s32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0,00 dB,   front-right: 65536 / 100% / 0,00 dB
	        balance 0,00
	Base Volume: 65536 / 100% / 0,00 dB
	Monitor of Sink: alsa_output.pci-0000_00_1f.3.analog-stereo
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE DECIBEL_VOLUME LATENCY 
	Properties:
		object.path = "alsa:pcm:0:front:0:playback"
		api.alsa.path = "front:0"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		device.routes = "1"
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "monitor"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC3204 Analog"
		alsa.id = "ALC3204 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x6001118000 irq 148"
		alsa.driver_name = "snd_hda_intel"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		card.profile.device = "9"
		device.id = "44"
		factory.name = "api.alsa.pcm.sink"
		priority.driver = "1009"
		priority.session = "1009"
		media.class = "Audio/Sink"
		node.nick = "HDA Intel PCH"
		node.name = "alsa_output.pci-0000_00_1f.3.analog-stereo"
		device.description = "Built-in Audio"
		device.icon_name = "audio-card-analog"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3"
		device.form_factor = "internal"
		node.pause-on-idle = "false"
		factory.id = "18"
		clock.quantum-limit = "8192"
		client.id = "32"
		node.driver = "true"
		factory.mode = "merge"
		audio.adapt.follower = ""
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "47"
		object.serial = "47"
		node.max-latency = "16384/48000"
		api.alsa.period-size = "1024"
		api.alsa.period-num = "32"
		api.alsa.headroom = "0"
		device.enum.api = "udev"
		api.alsa.card = "0"
		api.alsa.card.name = "HDA Intel PCH"
		api.alsa.card.longname = "HDA Intel PCH at 0x6001118000 irq 148"
		device.plugged.usec = "12676804"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.subsystem = "sound"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "0x02c8"
		device.product.name = "Comet Lake PCH-LP cAVS"
		device.name = "alsa_card.pci-0000_00_1f.3"
		device.nick = "HDA Intel PCH"
		api.alsa.use-acp = "true"
		api.acp.auto-profile = "false"
		api.acp.auto-port = "false"
		api.dbus.ReserveDevice1 = "Audio0"
		device.string = "0"
	Formats:
		pcm

Source #48
	State: RUNNING
	Name: alsa_input.pci-0000_00_1f.3.analog-stereo
	Description: Built-in Audio Analog Stereo
	Driver: PipeWire
	Sample Specification: s32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 41966 /  64% / -11,61 dB,   front-right: 41966 /  64% / -11,61 dB
	        balance 0,00
	Base Volume: 6554 /  10% / -60,00 dB
	Monitor of Sink: n/a
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		object.path = "alsa:pcm:0:front:0:capture"
		api.alsa.path = "front:0"
		api.alsa.pcm.card = "0"
		api.alsa.pcm.stream = "capture"
		audio.channels = "2"
		audio.position = "FL,FR"
		device.routes = "2"
		alsa.resolution_bits = "16"
		device.api = "alsa"
		device.class = "sound"
		alsa.class = "generic"
		alsa.subclass = "generic-mix"
		alsa.name = "ALC3204 Analog"
		alsa.id = "ALC3204 Analog"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		alsa.device = "0"
		alsa.card = "0"
		alsa.card_name = "HDA Intel PCH"
		alsa.long_card_name = "HDA Intel PCH at 0x6001118000 irq 148"
		alsa.driver_name = "snd_hda_intel"
		device.profile.name = "analog-stereo"
		device.profile.description = "Analog Stereo"
		card.profile.device = "0"
		device.id = "44"
		factory.name = "api.alsa.pcm.source"
		priority.driver = "2009"
		priority.session = "2009"
		media.class = "Audio/Source"
		node.nick = "HDA Intel PCH"
		node.name = "alsa_input.pci-0000_00_1f.3.analog-stereo"
		device.description = "Built-in Audio"
		device.icon_name = "audio-input-microphone-analog"
		device.bus = "pci"
		device.bus_path = "pci-0000:00:1f.3"
		device.form_factor = "internal"
		node.pause-on-idle = "false"
		factory.id = "18"
		clock.quantum-limit = "8192"
		client.id = "32"
		node.driver = "true"
		factory.mode = "split"
		audio.adapt.follower = ""
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "48"
		object.serial = "48"
		node.max-latency = "16384/48000"
		api.alsa.period-size = "1024"
		api.alsa.period-num = "32"
		api.alsa.headroom = "0"
		device.enum.api = "udev"
		api.alsa.card = "0"
		api.alsa.card.name = "HDA Intel PCH"
		api.alsa.card.longname = "HDA Intel PCH at 0x6001118000 irq 148"
		device.plugged.usec = "12676804"
		sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
		device.subsystem = "sound"
		device.vendor.id = "0x8086"
		device.vendor.name = "Intel Corporation"
		device.product.id = "0x02c8"
		device.product.name = "Comet Lake PCH-LP cAVS"
		device.name = "alsa_card.pci-0000_00_1f.3"
		device.nick = "HDA Intel PCH"
		api.alsa.use-acp = "true"
		api.acp.auto-profile = "false"
		api.acp.auto-port = "false"
		api.dbus.ReserveDevice1 = "Audio0"
		device.string = "0"
	Ports:
		analog-input-headphone-mic: Microphone (type: Mic, priority: 8700, availability group: Legacy 1, availability unknown)
		analog-input-headset-mic: Headset Microphone (type: Headset, priority: 8800, availability group: Legacy 1, availability unknown)
	Active Port: analog-input-headset-mic
	Formats:
		pcm

Source #56
	State: RUNNING
	Name: bluez_output.A0_AC_69_1C_7D_8E.a2dp-sink.monitor
	Description: Monitor of Deh Galaxy Buds2 (7D8E)
	Driver: PipeWire
	Sample Specification: s16le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0,00 dB,   front-right: 65536 / 100% / 0,00 dB
	        balance 0,00
	Base Volume: 65536 / 100% / 0,00 dB
	Monitor of Sink: bluez_output.A0_AC_69_1C_7D_8E.a2dp-sink
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE DECIBEL_VOLUME LATENCY 
	Properties:
		api.bluez5.transport = ""
		api.bluez5.profile = "a2dp-sink"
		api.bluez5.codec = "aac"
		api.bluez5.address = "A0:AC:69:1C:7D:8E"
		device.routes = "1"
		card.profile.device = "1"
		device.form_factor = "headset"
		device.bus = "bluetooth"
		device.id = "54"
		device.description = "Deh Galaxy Buds2 (7D8E)"
		node.name = "bluez_output.A0_AC_69_1C_7D_8E.a2dp-sink"
		factory.name = "api.bluez5.a2dp.sink"
		priority.driver = "1010"
		priority.session = "1010"
		device.icon_name = "audio-headset-bluetooth"
		node.pause-on-idle = "false"
		factory.id = "8"
		clock.quantum-limit = "8192"
		device.api = "bluez5"
		media.class = "Audio/Sink"
		media.name = "Galaxy Buds2 (7D8E)"
		node.driver = "true"
		factory.mode = "merge"
		audio.adapt.follower = ""
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "55"
		object.serial = "56"
		client.id = "31"
		device.name = "bluez_card.A0_AC_69_1C_7D_8E"
		device.alias = "Galaxy Buds2 (7D8E)"
		device.vendor.id = "bluetooth:0075"
		device.product.id = "0xa013"
		device.string = "A0:AC:69:1C:7D:8E"
		api.bluez5.icon = "audio-headset"
		api.bluez5.path = "/org/bluez/hci0/dev_A0_AC_69_1C_7D_8E"
		api.bluez5.device = ""
		api.bluez5.class = "0x240404"
		api.bluez5.connection = "connected"
		bluez5.auto-connect = "[ hfp_hf hsp_hs a2dp_sink ]"
		device.class = "monitor"
	Formats:
		pcm

$ lspci -vnn | grep -A1 -i audio

00:1f.3 Multimedia audio controller [0401]: Intel Corporation Comet Lake PCH-LP cAVS [8086:02c8]
	Subsystem: Dell Device [1028:09ec]

$ aplay -L | grep :CARD

sysdefault:CARD=PCH
front:CARD=PCH,DEV=0
surround21:CARD=PCH,DEV=0
surround40:CARD=PCH,DEV=0
surround41:CARD=PCH,DEV=0
surround50:CARD=PCH,DEV=0
surround51:CARD=PCH,DEV=0
surround71:CARD=PCH,DEV=0
hdmi:CARD=PCH,DEV=0
hdmi:CARD=PCH,DEV=1
hdmi:CARD=PCH,DEV=2
hdmi:CARD=PCH,DEV=3
hdmi:CARD=PCH,DEV=4
usbstream:CARD=PCH

$ cat /proc/asound/card*/codec* | grep Codec

Codec: Realtek ALC3204
Codec: Intel Kabylake HDMI

[ruziel]

Hi there & welcome! It looks like you definitely don’t have PipeWire & PulseAudio running at the same time. This link helped someone else but I don’t think it’s your issue…

Microphone is gone from my system - worked well for years

You have both pulseaudio and pipewire running. From my understanding, there is a usecase for having both, however, the usual approach would be to use one and not the other. pamac install manjaro-pipewire wireplumber should get rid of pulseaudio and then systemctl --user enable --now wireplumber. This way, zoom works for me. But 5.10 of zoom has other problems, you should test it with a different program.

All the best with this one.

Ruziel

[denisfrm]

Hello ruziel, thanks for the welcome and for the reply!
I looked at the information you sent and really I have no problem with PipeWire & PulseAudio running at the same time. But I tried to install it through pamac

$ pamac install manjaro-pipewire wireplumber

I restarted the system, but it still didn’t work.
I think the only thing I haven’t tested yet is going back to the kernel version. I’m using LTS 5.15.93-1. And I think it was right after I updated that it stopped working. But if that’s it, I think I’ll go to another OS. Having to roll back the kernel version to solve an audio problem is very annoying

[ruziel]

Hi there. I’ve been using Manjaro for 10 years now & never not been able to find a solution. Having said that, you have to do what’s right for you. Either way, I wish you all the best with things.

[denisfrm]

Hello Ruziel,

I finally solved the problem! After so many changes to try to resolve, one of them was to disable the internal speaker in the BIOS. But I didn’t realize that when I did that, I disabled the microphone too!

Then I enabled the microphone through the BIOS and it worked again!

Thank you so much for the support Ruziel! The tweaks you instructed me probably fixed the problem I had, but since the microphone was disabled, it wouldn’t work even if I installed another OS.