An inxi output would be of help to us:
inxi --full --verbosity=7 --filter --no-host
Can you post the results of:
rfkill list
Please read:
A forum search will do wonders to help with your issue. For instance:
Okay so that post you linked to involves a Dell Dock that provides ethernet connection to a laptop and I guess that screwed up the rest of the user’s connections, so that’s unfortunately not relevant I don’t think.
Here is the output I got:
System:
Kernel: 5.10.42-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
Desktop: Xfce 4.16.0 tk: Gtk 3.24.29 info: xfce4-panel wm: xfwm4 vt: 7
dm: LightDM 1.30.0 Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Convertible System: SAMSUNG product: 730QDA v: P02RGB
serial: <filter> Chassis: type: 31 serial: <filter>
Mobo: SAMSUNG model: NP730QDA-KB1US
v: SGLA879A07-C01-G001-S0001+10.0.19042 serial: <filter>
UEFI: American Megatrends LLC. v: P02RGB.014.210406.ZW date: 04/06/2021
Battery:
ID-1: BAT1 charge: 53.9 Wh (100.0%) condition: 53.9/54.4 Wh (99.2%)
volts: 17.1 min: 15.4 model: SAMSUNG Electronics SR Real Battery
type: Li-ion serial: <filter> status: Discharging
Device-1: hid-0018:04F3:2AC3.0002-battery model: ELAN902C:00 04F3:2AC3
serial: N/A charge: N/A status: N/A
Memory:
RAM: total: 7.47 GiB used: 1.09 GiB (14.6%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: Quad Core model: 11th Gen Intel Core i5-1135G7 bits: 64 type: MT MCP
arch: Tiger Lake rev: 1 cache: L2: 8 MiB bogomips: 38720
Speed: 674 MHz min/max: 400/4200 MHz Core speeds (MHz): 1: 674 2: 592
3: 577 4: 1158 5: 647 6: 664 7: 709 8: 1106
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 avx512_bitalg avx512_vbmi2
avx512_vnni avx512_vp2intersect avx512_vpopcntdq avx512bw avx512cd
avx512dq avx512f avx512ifma avx512vbmi avx512vl bmi1 bmi2 bts cat_l2
cdp_l2 clflush clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16
cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms est f16c flexpriority
flush_l1d fma fpu fsgsbase fsrm fxsr gfni ht hwp hwp_act_window hwp_epp
hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ida intel_pt invpcid
invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b
movdiri msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm
pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed
rdt_a rdtscp rep_good sdbg sep sha_ni smap smep split_lock_detect ss ssbd
sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc
tsc_adjust tsc_deadline_timer tsc_known_freq umip vaes vme vmx vnmi
vpclmulqdq vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Graphics:
Device-1: Intel Iris Xe Graphics vendor: Samsung Co driver: i915 v: kernel
bus-ID: 00:02.0 chip-ID: 8086:9a49 class-ID: 0300
Device-2: Generic 720p HD Camera type: USB driver: uvcvideo bus-ID: 3-6:4
chip-ID: 2b7e:0134 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org 1.20.11 driver: loaded: intel
unloaded: modesetting alternate: fbdev,vesa s-res: 1920x1080 s-dpi: 96
OpenGL: renderer: Mesa Intel Xe Graphics (TGL GT2) v: 4.6 Mesa 21.1.2
direct render: Yes
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Samsung Co
driver: sof-audio-pci bus-ID: 00:1f.3 chip-ID: 8086:a0c8 class-ID: 0401
Sound Server-1: ALSA v: k5.10.42-1-MANJARO running: yes
Sound Server-2: JACK v: 0.125.0 running: no
Sound Server-3: PulseAudio v: 14.2 running: yes
Network:
Device-1: Intel Wi-Fi 6 AX201 driver: N/A port: 3000 bus-ID: 00:14.3
chip-ID: 8086:a0f0 class-ID: 0280
Device-2: Ralink MT7601U Wireless Adapter type: USB driver: mt7601u
bus-ID: 3-2:6 chip-ID: 148f:7601 class-ID: 0000 serial: <filter>
IF: wlp0s20f0u2 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Device-1: Intel type: USB driver: btusb v: 0.8 bus-ID: 3-10:5
chip-ID: 8087:0026 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: see --recommends
Logical:
Permissions: Unable to run lvs. Root privileges required.
RAID:
Message: No RAID data found.
Drives:
Local Storage: total: 238.47 GiB used: 6.47 GiB (2.7%)
ID-1: /dev/nvme0n1 model: SN530 SDBPNPZ-256G-1004 size: 238.47 GiB
speed: 31.6 Gb/s lanes: 4 rotation: SSD serial: <filter> rev: 21112004
temp: 28.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / size: 233.38 GiB used: 6.47 GiB (2.8%) fs: ext4
dev: /dev/nvme0n1p2 label: N/A uuid: 5de523f3-168b-42a5-8bc6-f5ae58396169
ID-2: /boot/efi size: 299.4 MiB used: 288 KiB (0.1%) fs: vfat
dev: /dev/nvme0n1p1 label: NO_LABEL uuid: AC52-07D6
Swap:
Alert: No swap data was found.
Unmounted:
Message: No unmounted partitions found.
USB:
Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 1 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1
speed: 10 Gb/s chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 3-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Device-1: 3-2:6 info: Ralink MT7601U Wireless Adapter type: Network
driver: mt7601u interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 160mA
chip-ID: 148f:7601 class-ID: 0000 serial: <filter>
Device-2: 3-5:3 info: Samsung Fingerprint Sensor Device - 730B
type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s
power: 500mA chip-ID: 04e8:730b class-ID: 0000
Device-3: 3-6:4 info: Generic 720p HD Camera type: Video driver: uvcvideo
interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 2b7e:0134
class-ID: 0e02 serial: <filter>
Device-4: 3-10:5 info: Intel type: Bluetooth driver: btusb interfaces: 2
rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026 class-ID: e001
Hub-4: 4-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.1
speed: 10 Gb/s chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 30.0 C mobo: 30.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 208 Uptime: 24m wakeups: 580 Init: systemd v: 248 Compilers:
gcc: N/A Packages: pacman: 889 Shell: Bash v: 5.1.8
running-in: xfce4-terminal inxi: 3.3.04
Thank you very much!
This wifi card should work out of box since 5.2 kernel. But your system don’t see any drivers – maybe something block loading 
Try load drivers manually:
sudo modprobe iwlwifi
and check if you have this module blacklisted in /etc/modprobe.d/ or /usr/lib/modprobe.d/.
When I go into /usr/lib/modprobe.d/ I see:
- bluetooth-usb.conf
- nvdimm-security.conf
- README
- systemd.conf
- uvesafb.conf
Am I missing a conf file for the wifi card? I attempted to do
sudo modprobe iwlwifi
but nothing happened.
What about content, is somewhere in this files this line:
blacklist iwlwifi
So, module is successfully loaded – you should see a difference in inxi output. Unplug external card and see if wifi now work.
There doesn’t seem to be a blacklist anywhere in these files.
I ran that, unplugged my external card, restarted the machine, and it still shows an “X” saying “no network devices available”. Any further ideas?
Do not restart, modprobe load module only for current boot.
If you want permanent solution without checking with modprobe you need add iwlwifi module to file in /etc/modules-load.d/
Okay so I ran
sudo modprobe iwlwifi
without the wifi card in. I type in my password. No output is shown on the terminal. The Wi-Fi does not come on. I still have the “X” over the area where the network usually is. What would you do from there?
You still have not provided the output for rfkill list. This command will indicate whether the internal wifi card is blocked. Many laptops have a physical switch or Fn keyboard combination to turn wifi on and off. Is there a setting in UEFI/BIOS? Have you tried another kernel? In the xfce panel when you right click on the network icon is Enable Wi-Fi checked?
Right. Sorry about that. Here it is:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
4: phy3: Wireless LAN
Soft blocked: no
Hard blocked: no
As far as I can tell, there is no hardware kill switch on this device of any kind.
I can check this again, but I haven’t found anything so far.
I have tried kernels 5.10-5.13 to no avail. Do you suggest going any lower than that?
It only has this option when my USB Wi-Fi device is plugged in.
Thanks!
The only other kernel worth checking is 5.4 LTS as earlier LTS kernel does not have driver in the kernel according to an earlier post here. Are the kernel headers installed? Is the system fully updated? There have been several firmware updates on unstable branch lately.
How do I ensure the headers are installed? I will try 5.4 LTS
Easiest is on pamac search e.g. linux510-headers
I just installed them for 5.10 and it doesn’t appear anything has changed.
Are you dual booting Windows? If so, make certain that fastboot is disabled in Windows and that Windows is totally shutdown(no sleep, no hibernation).
So this might have been the wrong thing to do, but I erased the Windows 10 partition without ever booting into Windows 10 upon buying the machine new. Do you think that could be what the issue is?
I doubt it. I am out of things to try other than seeing if it works with a Manjaro live disk, Mint xfce live disk or the like.
I’m having a very similar problem. Computer came with Windows preloaded, I installed Manjaro after and wifi is not even showing up. Have you been able to fix it @bugger2 @Tarquinius ?
Unfortunately, I was never able to fix the issue. I had to use a Wifi adapter on the machine.