Manjaro keeps shutting down randomly

Support General
#1

I have been experiencing this issue with several linux distros(Ubuntu,Pop,Arch) that , my laptop shuts down randomly.
Its like One second I am working on it and the next second it shuts off, like no shutting down or whatever the shutdown sequence is it just skipped and it is as Off it can be.like completely blank screen.(If this fact matters to anyone my laptop battery has died and it doesn’t charge anymore it needs to be connected to Electricity to work.)

I did a bit a of googling and found out that this may be a overheating issue(that maybe my fans are not working) but my windows works perfectly fine(I am dual booting).(Also there is a setting enabled i my bios which sets fans to always ON.)

It also should not be a bootloader issue as from what I understand popOS uses a different bootloader and not grub and it still had the same issue.

If this is any helpful there were no issues with Ubuntu 18.04(I don’t remember the exact version) although i was due some updates at that time. The issues started when I installed Ubuntu 20.04 in its place and the issues have continued.

After this I installed arch,pop and then manjaro but the issues have continued.

#2

Temperatures can easily be monitored by entering

sensors

in a terminal. Sudden shutdowns seem to be rather a hardware linked issue than an OS or software problem, otherwise more people would have this problem.

1 Like
#3

I tried it before.
I installed some software called xsensors.(it checks live CPU temperatures. )
I kept an eye at the temperatures but it shut down at 40-55°C

#4

I doubt this is the reason for your problem (unless your sensors are defect). 40 - 60 °C is a normal temperature.

You could try other kernels, to see if it makes a difference.

1 Like
#5

Welcome to the forum! :slight_smile:

The above sounds to me like it is a problem with either the connector of the power cable, the cable itself ─ maybe a hidden kink? ─ or possibly the power supply or the motherboard.

If your laptop is old enough for the battery to have died, then you might have a machine from the days that almost all power supplies and many motherboards and video cards were built with faulty capacitors.

This was due to an unknown problem at the company in South-East Asia where most computer and peripheral manufacturers in turn bought their capacitors. There was a chemical element in the capacitors that would over time become active as a kind of acid and burn the capacitors up from the inside out. The first visual signs would be bloating of the capacitors, and then they would start leaking.

The problem was discovered only much later, and of course, by that time, a large number of devices and peripherals had already been manufactured and sold, all with those faulty capacitors in them. This situation persisted for several years.

Either way, it is definitely a hardware issue, not an OS issue. :man_shrugging:

1 Like
#6

battery is disconnected from notebook?

#7

No. It is connected.

#8

your need to disconnect a battery from notebook. if battery not removable, just open notebook, turn off baterry power connector from motherboard and no use broken and empty battery anymore. work with power adapter from power lines

#9

Battery is removable. Let me try.

Although next reply may take some time as it can take anywhere from 5 min. To maybe even 2 hrs for it to shutdown.

#10

Battery disconnect didn’t work so I am trying out a different kernel (4.19 LTS).

#11

I will try this now i have installed and booted from (4.19lts) which i think is what they used in ubuntu 18.04LTS(which worked fine.). Will update if I see results