Manjaro KDE not able to boot - Stuck on loading screen

Good day to you all!

I had not used my laptop for about 5 days during the holidays, so today I booted in my main OS (Manjaro KDE). No problem booting and restoring browser pages etc. Then I proceeded checking for any available updates and also doing them. The update process returned some errors for some of them, I then rerun the update process and it managed to complete. However I got a warning/error, saying that it was long ago that I restarted my laptop, that there is a new kernel available and should do so.

I tried to restart, then suddenly everything was clickable but no process was available to start, I tried to start the terminal but it also wouldn’t start. Then the screen went black and there was a message about going into tyy or tty or something with ctrl+alt+f2. Now I knew this alternative workspace as I’ve there before, only problem was that there was only a dash flashing and I could not type the command that the message told me to. So I hard restarted my laptop, after that I am no longer able to boot, as I am stuck all the time at the booting manjaro logo. Grub seems fine as it recognizes manjaro and windows 10 partitions.

I tried booting from live usb and rerun the update, but this action also produced a bunch of warnings about which kernel I am using and such…

I would really appreciate any help and guidance as I really need to work…

EDIT: I should also mention that my partitions are encrypted…

EDIT2: Here’s the info from inxi,

System:
  Kernel: 5.13.19-2-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
  parameters: BOOT_IMAGE=/boot/vmlinuz-x86_64 lang=en_US keytable=us tz=UTC
  misobasedir=manjaro misolabel=MANJARO_KDE_2116 quiet systemd.show_status=1
  apparmor=1 security=apparmor driver=nonfree nouveau.modeset=0 i915.modeset=1
  radeon.modeset=1
  Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
  Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: ASUSTeK product: X550JX v: 1.0 serial: <filter>
  Mobo: ASUSTeK model: X550JX v: 1.0 serial: <filter>
  UEFI: American Megatrends v: X550JX.210 date: 04/22/2019
Battery:
  ID-1: BAT0 charge: 33.1 Wh (100.0%) condition: 33.1/44.2 Wh (74.9%)
  volts: 15.0 min: 15.0 model: ASUSTeK ASUS Battery type: Li-ion serial: N/A
  status: Not charging
Memory:
  RAM: total: 11.58 GiB used: 3.04 GiB (26.3%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: Quad Core model: Intel Core i7-4720HQ bits: 64 type: MT MCP
  arch: Haswell family: 6 model-id: 3C (60) stepping: 3 microcode: 28 cache:
  L2: 6 MiB bogomips: 41512
  Speed: 2595 MHz min/max: 800/3600 MHz Core speeds (MHz): 1: 2595 2: 1274
  3: 2594 4: 2393 5: 1211 6: 2595 7: 1137 8: 2597
  Flags: abm acpi aes aperfmperf apic arat arch_perfmon avx avx2 bmi1 bmi2 bts
  clflush cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm
  dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase
  fxsr ht ibpb ibrs ida invpcid invpcid_single lahf_lm lm mca mce md_clear mmx
  monitor movbe msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
  pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand rdtscp rep_good
  sdbg sep smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2
  tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic xsave
  xsaveopt xtopology xtpr
  Vulnerabilities: Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf
  mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: spec_store_bypass
  mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
  mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Full generic retpoline, IBPB: conditional,
  IBRS_FW, STIBP: conditional, RSB filling
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel 4th Gen Core Processor Integrated Graphics vendor: ASUSTeK
  driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:0416 class-ID: 0300
  Device-2: NVIDIA GM107M [GeForce GTX 950M] vendor: ASUSTeK driver: nvidia
  v: 470.63.01 alternate: nouveau,nvidia_drm bus-ID: 01:00.0
  chip-ID: 10de:139a class-ID: 0302
  Device-3: Realtek USB Camera type: USB driver: uvcvideo bus-ID: 1-7:5
  chip-ID: 0bda:57b4 class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver:
  loaded: modesetting,nvidia alternate: fbdev,nouveau,nv,vesa display-ID: :0
  screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
  s-diag: 582mm (22.9")
  Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 142 size: 344x193mm (13.5x7.6")
  diag: 394mm (15.5")
  OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2)
  v: 4.5 Mesa 21.2.3 compat-v: 3.0 direct render: Yes
Audio:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio
  driver: snd_hda_intel v: kernel bus-ID: 00:03.0 chip-ID: 8086:0c0c
  class-ID: 0403
  Device-2: Intel 8 Series/C220 Series High Definition Audio vendor: ASUSTeK
  driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:8c20
  class-ID: 0403
  Sound Server-1: ALSA v: k5.13.19-2-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.38 running: yes
Network:
  Device-1: Realtek RTL8821AE 802.11ac PCIe Wireless Network Adapter
  vendor: AzureWave driver: rtl8821ae v: kernel port: d000 bus-ID: 03:00.0
  chip-ID: 10ec:8821 class-ID: 0280
  IF: wlp3s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
  broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
  vendor: ASUSTeK driver: r8169 v: kernel port: c000 bus-ID: 04:00.1
  chip-ID: 10ec:8168 class-ID: 0200
  IF: enp4s0f1 state: down mac: <filter>
  WAN IP: <filter>
Bluetooth:
  Device-1: IMC Networks Bluetooth Radio type: USB driver: btusb v: 0.8
  bus-ID: 1-5:4 chip-ID: 13d3:3414 class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 253.41 GiB used: 0 KiB (0.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: A-Data model: ASP600S7-256GM-B
  size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
  type: SSD serial: <filter> rev: 2.9 scheme: GPT
  ID-2: /dev/sdb maj-min: 8:16 type: USB vendor: Lexar model: JD FireFly
  size: 14.94 GiB block-size: physical: 512 B logical: 512 B type: N/A
  serial: <filter> rev: 1100 scheme: MBR
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
  Message: No optical or floppy data found.
Partition:
  Message: No partition data found.
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 300 MiB fs: vfat label: NO_LABEL
  uuid: 88EF-20BD
  ID-2: /dev/sda3 maj-min: 8:3 size: 73.99 GiB fs: ntfs label: C
  uuid: 3DBE6C610F9C32A4
  ID-3: /dev/sda4 maj-min: 8:4 size: 573 MiB fs: ntfs label: N/A
  uuid: 9A225CFE225CE0B5
  ID-4: /dev/sdb1 maj-min: 8:17 size: 3.24 GiB fs: iso9660
  ID-5: /dev/sdb2 maj-min: 8:18 size: 4 MiB fs: vfat label: MISO_EFI
  uuid: 99C0-51B6
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 14 rev: 2.0
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-1:2 info: Microsoft Basic Optical Mouse v2.0 type: Mouse
  driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 1.5 Mb/s
  power: 100mA chip-ID: 045e:00cb class-ID: 0301
  Device-2: 1-2:3 info: Lexar Media JumpDrive FireFly type: Mass Storage
  driver: usb-storage interfaces: 1 rev: 2.0 speed: 480 Mb/s power: 100mA
  chip-ID: 05dc:a731 class-ID: 0806 serial: <filter>
  Device-3: 1-5:4 info: IMC Networks Bluetooth Radio type: Bluetooth
  driver: btusb interfaces: 2 rev: 2.1 speed: 12 Mb/s power: 500mA
  chip-ID: 13d3:3414 class-ID: e001 serial: <filter>
  Device-4: 1-7:5 info: Realtek USB Camera type: Video driver: uvcvideo
  interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0bda:57b4
  class-ID: 0e02 serial: <filter>
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 4 rev: 3.0 speed: 5 Gb/s
  chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 50.0 C mobo: N/A
  Fan Speeds (RPM): cpu: 2600
Info:
  Processes: 260 Uptime: 2m wakeups: 1 Init: systemd v: 249 tool: systemctl
  Compilers: gcc: N/A Packages: pacman: 1230 lib: 331 flatpak: 0 Shell: Bash
  v: 5.1.8 running-in: konsole inxi: 3.3.07

Thank you in advance.

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1 Like

Done! Thanks for your reply.

you are using end of life kernel, provide output from:
mhwd-kernel -li

1 Like

Thank you for your reply! Here is the output,

Currently running: 5.13.19-2-MANJARO (linux513)
The following kernels are installed in your system:
warning: database file for 'core' does not exist (use '-Sy' to download)
warning: database file for 'extra' does not exist (use '-Sy' to download)
warning: database file for 'community' does not exist (use '-Sy' to download)
warning: database file for 'multilib' does not exist (use '-Sy' to download)
   * linux513
warning: database file for 'core' does not exist (use '-Sy' to download)
warning: database file for 'extra' does not exist (use '-Sy' to download)
warning: database file for 'community' does not exist (use '-Sy' to download)
warning: database file for 'multilib' does not exist (use '-Sy' to download)

from where is this output? its from live usb?

Yes, as I mentioned, I’m not able to boot or log into os.

well so we have to chroot, post output from:
lsblk -o PATH,PTTYPE,PARTTYPE,FSTYPE,PARTTYPENAME

1 Like

Sorry for the inconvenience. Here is the output,

PATH       PTTYPE PARTTYPE                             FSTYPE      PARTTYPENAME
/dev/loop0                                             squashfs    
/dev/loop1                                             squashfs    
/dev/loop2                                             squashfs    
/dev/loop3                                             squashfs    
/dev/sda   gpt                                                     
/dev/sda1  gpt    c12a7328-f81f-11d2-ba4b-00a0c93ec93b vfat        EFI System
/dev/sda2  gpt    0fc63daf-8483-4772-8e79-3d69d8477de4 crypto_LUKS Linux filesystem
/dev/sda3  gpt    ebd0a0a2-b9e5-4433-87c0-68b6b72699c7 ntfs        Microsoft basic data
/dev/sda4  gpt    de94bba4-06d1-4d40-a16a-bfd50179d6ac ntfs        Windows recovery environment
/dev/sda5  gpt    0fc63daf-8483-4772-8e79-3d69d8477de4 crypto_LUKS Linux filesystem
/dev/sdb   dos                                         iso9660     
/dev/sdb1  dos    0x0                                  iso9660     Empty
/dev/sdb2  dos    0xef                                 vfat        EFI (FAT-12/16/32)

I should mention that my drive is encrypted.

and which is the root partition?
/dev/sda2
or
/dev/sda5

1 Like

At sda2!

so chroot:

sudo cryptsetup -v luksOpen /dev/sda2 cryptDrive
sudo mount /dev/mapper/cryptDrive /mnt
sudo manjaro-chroot /mnt

if there are no errors, rerun update again:
pacman-mirrors -f 5 && pacman -Syyu
if there are no errors from the update, and you are up to date, provide output from:
mhwd-kernel -li

1 Like

I had already done the rerun update process so the output was,

there is nothing to do

The output of

mhwd-kernel -li

was,

Currently running: 5.13.19-2-MANJARO (linux513)
The following kernels are installed in your system:
   * linux515
   * linux519
   * linux60

did you tried booting with different kernels, since you have them installed?
uninstall the 5.19:
mhwd-kernel -r linux519
reinstall the other two:
mhwd-kernel -i linux515 linux60 --force
if there are no errors, exit chroot:
exit
reboot

1 Like

This,

mhwd-kernel -r linux519

returned this,

checking dependencies...
:: base optionally requires linux: bare metal support

Packages (3) linux519-5.19.17-2  linux519-nvidia-525.60.11-1  linux519-r8168-8.050.03-25

Total Removed Size:  234.00 MiB

:: Do you want to remove these packages? [Y/n] y
:: Running pre-transaction hooks...
(1/2) Removing linux initcpios...
(2/2) Remove DKMS modules
:: Processing package changes...
(1/3) removing linux519-r8168                                                                                       [#####################################################################] 100%
(2/3) removing linux519-nvidia                                                                                      [#####################################################################] 100%
(3/3) removing linux519                                                                                             [#####################################################################] 100%
ldconfig: File /usr/lib/libSM.so.6 is empty, not checked.
ldconfig: File /usr/lib/libgailutil-3.so.0.0.0 is empty, not checked.
ldconfig: File /usr/lib/libgthread-2.0.so is empty, not checked.
ldconfig: File /usr/lib/libgthread-2.0.so.0.7400.4 is empty, not checked.
ldconfig: File /usr/lib/libSM.so is empty, not checked.
ldconfig: File /usr/lib/libgailutil-3.so is empty, not checked.
ldconfig: File /usr/lib/libgmodule-2.0.so.0.7400.4 is empty, not checked.
ldconfig: File /usr/lib/libgmodule-2.0.so is empty, not checked.
ldconfig: File /usr/lib/libgmodule-2.0.so.0 is empty, not checked.
ldconfig: File /usr/lib/libgailutil-3.so.0 is empty, not checked.
ldconfig: File /usr/lib/libSM.so.6.0.1 is empty, not checked.
ldconfig: File /usr/lib/libgthread-2.0.so.0 is empty, not checked.
:: Running post-transaction hooks...
(1/4) Updating module dependencies...
(2/4) Updating Kernel initcpios for Nvidia-DRM...
(3/4) Refreshing PackageKit...
(4/4) Updating Grub-Bootmenu
Generating grub configuration file ...
Found theme: /usr/share/grub/themes/manjaro/theme.txt
Found linux image: /boot/vmlinuz-6.0-x86_64
Found initrd image: /boot/intel-ucode.img /boot/initramfs-6.0-x86_64.img
Found initrd fallback image: /boot/initramfs-6.0-x86_64-fallback.img
Found linux image: /boot/vmlinuz-5.15-x86_64
Found initrd image: /boot/intel-ucode.img /boot/initramfs-5.15-x86_64.img
Found initrd fallback image: /boot/initramfs-5.15-x86_64-fallback.img
Warning: os-prober will be executed to detect other bootable partitions.
Its output will be used to detect bootable binaries on them and create new boot entries.
ERROR: mkdir /var/lock/dmraid
grub-probe: error: cannot find a GRUB drive for /dev/sdb1.  Check your device.map.
grub-probe: error: cannot find a GRUB drive for /dev/sdb1.  Check your device.map.
Adding boot menu entry for UEFI Firmware Settings ...
Root filesystem isn't btrfs
If you think an error has occurred, please file a bug report at "https://github.com/Antynea/grub-btrfs"
Found memtest86+ image: /boot/memtest86+/memtest.bin
done

and this,

mhwd-kernel -i linux515 linux60 --force

returned this,

Error: Invalid argument.
Please choose one of the available kernels:
   * linux419
   * linux510
   * linux515
   * linux54
   * linux60
   * linux61
   * linux515-rt
   * linux60-rt

so first lets adress the is empty, not checked. errors…
post output from:
ldconfig

1 Like

Thank you so much for your patience, here is the output,

ldconfig: File /usr/lib/libSM.so.6 is empty, not checked.
ldconfig: File /usr/lib/libgailutil-3.so.0.0.0 is empty, not checked.
ldconfig: File /usr/lib/libgthread-2.0.so is empty, not checked.
ldconfig: File /usr/lib/libgthread-2.0.so.0.7400.4 is empty, not checked.
ldconfig: File /usr/lib/libSM.so is empty, not checked.
ldconfig: File /usr/lib/libgailutil-3.so is empty, not checked.
ldconfig: File /usr/lib/libgmodule-2.0.so.0.7400.4 is empty, not checked.
ldconfig: File /usr/lib/libgmodule-2.0.so is empty, not checked.
ldconfig: File /usr/lib/libgmodule-2.0.so.0 is empty, not checked.
ldconfig: File /usr/lib/libgailutil-3.so.0 is empty, not checked.
ldconfig: File /usr/lib/libSM.so.6.0.1 is empty, not checked.
ldconfig: File /usr/lib/libgthread-2.0.so.0 is empty, not checked.

reinstall them:

pacman -S libsm lib32-libsm gtk3 lib32-gtk3 glib2 lib32-glib2 --overwrite '*'

if there are no errors, check again with:
ldconfig
it should return nothing…
reinstall the kernels:
mhwd-kernel -i linux515 --force
mhwd-kernel -i linux60 --force
if there are no errors, exit chroot:
exit
reboot

1 Like

Somethings were not found,

warning: libsm-1.2.4-1 is up to date -- reinstalling
error: target not found: 32lib-libsm
warning: gtk3-1:3.24.36-1 is up to date -- reinstalling
error: target not found: lib32-gkt3
warning: glib2-2.74.4-1 is up to date -- reinstalling
warning: lib32-glib2-2.74.4-1 is up to date -- reinstalling

and the

ldconfig

still returns,

ldconfig: File /usr/lib/libSM.so.6 is empty, not checked.
ldconfig: File /usr/lib/libgailutil-3.so.0.0.0 is empty, not checked.
ldconfig: File /usr/lib/libgthread-2.0.so is empty, not checked.
ldconfig: File /usr/lib/libgthread-2.0.so.0.7400.4 is empty, not checked.
ldconfig: File /usr/lib/libSM.so is empty, not checked.
ldconfig: File /usr/lib/libgailutil-3.so is empty, not checked.
ldconfig: File /usr/lib/libgmodule-2.0.so.0.7400.4 is empty, not checked.
ldconfig: File /usr/lib/libgmodule-2.0.so is empty, not checked.
ldconfig: File /usr/lib/libgmodule-2.0.so.0 is empty, not checked.
ldconfig: File /usr/lib/libgailutil-3.so.0 is empty, not checked.
ldconfig: File /usr/lib/libSM.so.6.0.1 is empty, not checked.
ldconfig: File /usr/lib/libgthread-2.0.so.0 is empty, not checked.

sorry i made typos in the command above:

pacman -S libsm lib32-libsm gtk3 lib32-gtk3 glib2 lib32-glib2 --overwrite '*'

continue with:

1 Like