Manjaro hangs in the installed version, but not in the Live USB

When I use the Live USB, Manjaro KDE 17.1.12, it works with no problems. But after I install it and log in, I have a few problems. Firstly, every time I try putting my PC to sleep, or try Restarting it, or try shutting it down, or try logging off, my PC hangs and my mouse cursor disappears. Waiting doesn’t solve the problem. I have to press the power off button and hold it to shut my PC down. Another problem, is that most of the times I try pressing ‘Hardware Configurations’ in the settings menu, the settings menu stops responding, and I can’t even forcefully close it. Moreover, I had a few random hangs here and there, when I use my PC and it just hangs. I have an Asus laptop version N552VX. Please help me with this. I really like Manjaro, and I want to use is, but I just can’t with this issues.

After a freeze, turn it off and after booting it again post the output of
journalctl -xe -p3 -b-1
inxi -Fxxxz
cat /var/log/Xorg.0.log.old | grep EE

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The first command output:

– Logs begin at Sun 2018-09-23 10:09:53 IDT, end at Wed 2018-10-03 12:13:51 IDT. –
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: device [8086:a114] error status/mask=00000100/00002000
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: [ 8] RELAY_NUM Rollover
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: device [8086:a114] error status/mask=00000100/00002000
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: [ 8] RELAY_NUM Rollover
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: device [8086:a114] error status/mask=00000100/00002000
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: [ 8] RELAY_NUM Rollover
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: device [8086:a114] error status/mask=00001000/00002000
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: [12] Replay Timer Timeout
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: device [8086:a114] error status/mask=00000100/00002000
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: [ 8] RELAY_NUM Rollover
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: device [8086:a114] error status/mask=00000100/00002000
Oct 03 12:03:00 michael-pc kernel: pcieport 0000:00:1c.4: [ 8] RELAY_NUM Rollover
Oct 03 12:03:00 michael-pc kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
Oct 03 12:03:00 michael-pc kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
Oct 03 12:03:00 michael-pc kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 022554 [ IBUS ]
Oct 03 12:03:00 michael-pc kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 10ac08 [ IBUS ]
Oct 03 12:03:01 michael-pc kernel: nouveau 0000:01:00.0: DRM: Pointer to TMDS table invalid
Oct 03 12:03:08 michael-pc kwin_x11[917]: kwin_xkbcommon: XKB: couldn’t find a Compose file for locale “en_IL”

The second command doesn’t output anything.

The third command output:

[ 5.306] Current Operating System: Linux michael-pc 4.14.71-1-MANJARO #1 SMP PREEMPT Thu Sep 20 05:29:20 UTC 2018 x86_64
(WW) warning, (EE) error, (NI) not implemented, (??) unknown.
[ 5.350] (EE) Failed to load module “nv” (module does not exist, 0)
[ 5.353] (EE) Failed to load module “fbdev” (module does not exist, 0)
[ 5.353] (EE) Failed to load module “vesa” (module does not exist, 0)
[ 5.600] (II) Initializing extension MIT-SCREEN-SAVER

I have installed an earlier version of the kernel, version 4.9, and it has solved my problems. Why is that?

Sometimes that happens. Newer versions of the kernel may be less tolerant to hardware faults or support newer hardware which conflicts with some older components.

For the second command, install inxi first: sudo pacman -S inxi

This will output your hardware specs.

I suspect you have a graphics’ driver problem.

When the computer crashes, what happens if you press CTRL+ALT+F2?

Have you done a full system update after installation?

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It doesn’t respont at all. The screen freezes and nothing works.

Yes I have.

Can you install inxi and provide the output I asked? Is kernel 49 still working properly?

Guys it’s obviously free Nvidia drivers nouveau related thing. Tell’m how to mhwd -li, mhwd -i, etc, please, I don’t know much of it :wink:

mhwd -h
Why would you change a working system?
Please, use proper formatter for terminal commands/output as explained in the tutorial.

I meant I had no time to check mhwd options but I was sure it’s Nvidia Optimus related problem, so I suggested to someone who knew how to deal with mhwd describe what to do to replace nouveau with nvidia driver (bumblebee, of course). That’s it.

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I reinstalled Manjaro a couple of times. This is a fresh install with no updates installed.
Again I tried shutting Manjaro down, it froze, so I restarted the system by holding the power off buttom. This is the result of the three commands:

The first command journalctl -xe -p3 -b-1:

-- Logs begin at Thu 2018-10-04 17:37:58 IDT, end at Thu 2018-10-04 17:43:17 IDT. --
Oct 04 17:37:58 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 04 17:37:58 michael-pc kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00001000/00002000
Oct 04 17:37:58 michael-pc kernel: pcieport 0000:00:1c.4:    [12] Replay Timer Timeout  
Oct 04 17:37:58 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 04 17:37:58 michael-pc kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00000100/00002000
Oct 04 17:37:58 michael-pc kernel: pcieport 0000:00:1c.4:    [ 8] RELAY_NUM Rollover    
Oct 04 17:37:59 michael-pc kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
Oct 04 17:37:59 michael-pc kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
Oct 04 17:38:01 michael-pc kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 022554 [ IBUS ]
Oct 04 17:38:01 michael-pc kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 10ac08 [ IBUS ]
Oct 04 17:38:03 michael-pc kernel: nouveau 0000:01:00.0: DRM: Pointer to TMDS table invalid
Oct 04 17:38:10 michael-pc kwin_x11[873]: kwin_xkbcommon: XKB: couldn't find a Compose file for locale "en_IL"

The second command inxi -Fxxxz is not doing anything. It is if it doesn’t respond. And I have installed it with sudo pacman -S inxi

The third command:

[michael@michael-pc ~]$  cat /var/log/Xorg.0.log.old | grep EE
Binary file (standard input) matches

The strange thing is that when I launch Manjaro from the Live USB it works perfectly, with no issues. But when I install it, it starts making all sorts of problems.

The 4.9 Kernel didn’t solve the problems. On some launches it worked, but on others it didn’t. I don’t have a clue why it behaves like that. I will try doing the same thing now from the Live USB, maybe the second command will work.

Those are the results from the same command on the Live USB:

[manjaro@manjaro ~]$  journalctl -xe -p3 -b-1
Specifying boot ID or boot offset has no effect, no persistent journal was found.
[manjaro@manjaro ~]$  inxi -Fxxxz
System:    Host: manjaro Kernel: 4.14.65-1-MANJARO x86_64 bits: 64 compiler: gcc v: 8.2.0 
           Desktop: KDE Plasma 5.13.4 tk: Qt 5.11.1 wm: kwin_x11 dm: sddm Distro: Manjaro Linux 
Machine:   Type: Laptop System: ASUSTeK product: N552VX v: 1.0 serial: <filter> 
           Mobo: ASUSTeK model: N552VX v: 1.0 serial: <filter> UEFI: American Megatrends v: N552VX.300 
           date: 08/31/2016 
Battery:   ID-1: BAT0 charge: 39.9 Wh condition: 40.3/48.0 Wh (84%) volts: 15.0/15.0 
           model: ASUSTeK ASUS Battery type: Li-ion serial: <filter> status: Discharging cycles: 94 
CPU:       Topology: Quad Core model: Intel Core i7-6700HQ bits: 64 type: MT MCP arch: Skylake-S rev: 3 
           L2 cache: 6144 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 41488 
           Speed: 800 MHz min/max: 800/3500 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800 5: 801 6: 800 
           7: 800 8: 800 
Graphics:  Card-1: Intel HD Graphics 530 vendor: ASUSTeK driver: i915 v: kernel bus ID: 00:02.0 
           chip ID: 8086:191b 
           Card-2: NVIDIA GM107M [GeForce GTX 950M] vendor: ASUSTeK driver: nouveau v: kernel bus ID: 01:00.0 
           chip ID: 10de:139a 
           Display: x11 server: X.Org 1.20.1 driver: intel,nouveau unloaded: modesetting 
           alternate: fbdev,nv,vesa compositor: kwin x11 resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 530 (Skylake GT2) v: 4.5 Mesa 18.1.6 compat-v: 3.0 
           direct render: Yes 
Audio:     Card-1: Intel Sunrise Point-H HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
           bus ID: 00:1f.3 chip ID: 8086:a170 
           Sound Server: ALSA v: k4.14.65-1-MANJARO 
Network:   Card-1: Qualcomm Atheros AR9462 Wireless Network Adapter driver: ath9k v: kernel bus ID: 02:00 
           chip ID: 168c:0034 
           IF: wlp2s0 state: up mac: <filter> 
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet driver: r8169 v: 2.3LK-NAPI 
           port: d000 bus ID: 03:00.1 chip ID: 10ec:8168 
           IF: enp3s0f1 state: down mac: <filter> 
           Card-3: IMC Networks type: USB driver: btusb bus ID: 1:5 chip ID: 13d3:3487 
Drives:    Local Storage: total: 237.98 GiB used: 2.01 GiB (0.8%) 
           ID-1: /dev/sda vendor: Corsair model: Force LS SSD size: 223.57 GiB speed: 6.0 Gb/s serial: <filter> 
           rev: 01.5 scheme: GPT 
           ID-2: /dev/sdb type: USB vendor: Kingston model: DataTraveler 3.0 size: 14.41 GiB serial: <filter> 
           scheme: MBR 
Partition: ID-1: / size: 11.67 GiB used: 120.0 MiB (1.0%) fs: overlay dev: ERR-102 
Sensors:   System Temperatures: cpu: 47.0 C mobo: N/A 
           Fan Speeds (RPM): cpu: 2100 
Info:      Processes: 212 Uptime: 4m Memory: 15.57 GiB used: 1.09 GiB (7.0%) Init: systemd v: 239 Compilers: 
           gcc: 8.2.0 Shell: bash v: 4.4.23 running in: konsole inxi: 3.0.20 
[manjaro@manjaro ~]$  cat /var/log/Xorg.0.log.old | grep EE
cat: /var/log/Xorg.0.log.old: No such file or directory

As you can see, this time the second command worked with no problems.

On first boot after installation, always update your system and reboot.
Also, you should always install with pacman -Syu <package-name> normally, unless you know what you are doing.
The journalctl command with -b-1 reads the previous boot log (current boot minus one), so it’s usefull only on installed systems, not Live media.
After a frozen shutdown and reboot, check this and go to the end. Post it here, please.

journalctl -b -1 | cat

The journal from the Live USB boot:

[manjaro@manjaro ~]$ journalctl -xe -p3 -b
-- Logs begin at Sat 2018-10-06 04:57:33 UTC, end at Sat 2018-10-06 05:02:57 UTC. --
Oct 06 04:57:33 manjaro kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 06 04:57:33 manjaro kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00000100/00002000
Oct 06 04:57:33 manjaro kernel: pcieport 0000:00:1c.4:    [ 8] RELAY_NUM Rollover    
Oct 06 04:57:33 manjaro kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 06 04:57:33 manjaro kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00000100/00002000
Oct 06 04:57:33 manjaro kernel: pcieport 0000:00:1c.4:    [ 8] RELAY_NUM Rollover    
Oct 06 04:57:33 manjaro kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 06 04:57:33 manjaro kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00001000/00002000
Oct 06 04:57:33 manjaro kernel: pcieport 0000:00:1c.4:    [12] Replay Timer Timeout  
Oct 06 04:57:33 manjaro kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 022554 [ IBUS ]
Oct 06 04:57:33 manjaro kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 10ac08 [ IBUS ]
Oct 06 04:57:33 manjaro kernel: nouveau 0000:01:00.0: DRM: Pointer to TMDS table invalid
Oct 06 04:57:33 manjaro kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
Oct 06 04:57:33 manjaro kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80

The journal after a freeze on reboot of the installed OS:

[michael@michael-pc ~]$ journalctl -xe -p3 -b-1
-- Logs begin at Thu 2018-10-04 17:37:58 IDT, end at Sat 2018-10-06 08:06:28 IDT. --
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00001000/00002000
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:    [12] Replay Timer Timeout  
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00000100/00002000
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:    [ 8] RELAY_NUM Rollover    
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00001000/00002000
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:    [12] Replay Timer Timeout  
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00000100/00002000
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:    [ 8] RELAY_NUM Rollover    
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00001000/00002000
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:    [12] Replay Timer Timeout  
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4: PCIe Bus Error: severity=Corrected, type=Data Link Layer, id=00e4(Transmitter ID)
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:   device [8086:a114] error status/mask=00000100/00002000
Oct 06 08:04:45 michael-pc kernel: pcieport 0000:00:1c.4:    [ 8] RELAY_NUM Rollover    
Oct 06 08:04:45 michael-pc kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
Oct 06 08:04:45 michael-pc kernel: tpm_crb MSFT0101:00: [Firmware Bug]: ACPI region does not cover the entire command/response buffer. [mem 0xfed40000-0xfed4087f flags 0x200] vs fed40080 f80
Oct 06 08:04:47 michael-pc kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 022554 [ IBUS ]
Oct 06 08:04:47 michael-pc kernel: nouveau 0000:01:00.0: bus: MMIO read of 00000000 FAULT at 10ac08 [ IBUS ]
Oct 06 08:04:47 michael-pc kernel: nouveau 0000:01:00.0: DRM: Pointer to TMDS table invalid
Oct 06 08:04:52 michael-pc kwin_x11[884]: kwin_xkbcommon: XKB: couldn't find a Compose file for locale "en_IL"

The command journal -b -1 prints out 2242 lines, and it cannot fit in one forum post.

Do you see anything suspicious in the journal to suggest why the Live USB works flawlessly, but the installed OS makes so much trouble?

I have uploaded the journals to another site so I could share it with you.
The journal in the installed OS after a freeze on reboot: https://ufile.io/hu0li
The journal from the live USB: https://ufile.io/7lc8b

I hope it doesn’t violate any forum rules. I’m new here.

You should try other kernels if you haven’t already.
I can’t know all log interpretation (yet).
Sorry…

I have tried all the available kernel (and their fallbacks) I have updated the system as you said. The thing is, on some launches the system works fine, and it gives me hope, only to freeze again on the next launch. It has nothing to do with the kernel version, because it can happen on any version. But why does it happens only on the installed version of the OS? What is the difference between it and the live version?

https://wiki.manjaro.org/index.php?title=Configure_Graphics_Cards
Try sudo mhwd -a pci nonfree 0300 and then reboot.
First you should get rid of free nouveau driver which often causes problems.