Hi folks,
I can’t seem to find an answer to this issue, but I’m fairly sure I’m not the only one. If I reboot my machine with my external monitor connected, my machine freezes on the Manjaro EFI bootloader screen. The keyboard is unresponsive and the countdown timer on the bootloader display at the bottom is stuck on 5 seconds. This happens regardless of what Manjaro DE I choose. In fact, I have a separate boot of Zorin OS too and the same thing happens.
I’m fairly sure it has something to do with the video card driver. There doesn’t seem to be any proprietary drivers available as far as I can tell and I’m not sure how I can change to a different driver. FYI - I do have a USB-C adapter plugged in with 4 USB ports and an HDMI port because my laptop doesn’t have one built in. This works fine on Windows so I’m sure that’s not the issue. Any help here would be greatly appreciated. Thank you!
System:
Kernel: 5.15.12-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
root=UUID=5c7e6414-c04a-474b-8dcc-d95acc04d8dd rw quiet apparmor=1
security=apparmor udev.log_priority=3
Desktop: KDE Plasma 5.23.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Manjaro Linux base: Arch Linux
Machine:
Type: Convertible System: HP product: HP Spectre x360 Convertible 13-aw0xxx
v: N/A serial: <superuser required> Chassis: type: 31
serial: <superuser required>
Mobo: HP model: 86F9 v: 87.74 serial: <superuser required> UEFI: AMI
v: F.28 date: 03/04/2021
Battery:
ID-1: BAT0 charge: 60.0 Wh (100.0%) condition: 60.0/60.8 Wh (98.7%)
volts: 17.3 min: 15.4 model: HP Primary type: Li-ion serial: <filter>
status: Full cycles: 13
Device-1: hid-0018:04F3:29F9.0001-battery model: ELAN2514:00 04F3:29F9
serial: N/A charge: N/A status: N/A
Device-2: sony_controller_battery_84:17:66:83:74:b6 model: N/A serial: N/A
charge: N/A status: Full
Memory:
RAM: total: 7.45 GiB used: 3.71 GiB (49.9%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: model: Intel Core i5-1035G4 bits: 64 type: MT MCP arch: Ice Lake
family: 6 model-id: 0x7E (126) stepping: 5 microcode: 0xA6
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 320 KiB desc: d-4x48 KiB; i-4x32 KiB L2: 2 MiB desc: 4x512 KiB L3: 6 MiB
desc: 1x6 MiB
Speed (MHz): avg: 1300 high: 1301 min/max: 400/3700 scaling:
driver: intel_pstate governor: powersave cores: 1: 1301 2: 1300 3: 1300
4: 1301 5: 1301 6: 1300 7: 1301 8: 1300 bogomips: 23968
Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
arch_capabilities arch_perfmon art avx avx2 avx512_bitalg avx512_vbmi2
avx512_vnni avx512_vpopcntdq avx512bw avx512cd avx512dq avx512f avx512ifma
avx512vbmi avx512vl bmi1 bmi2 bts clflush clflushopt cmov constant_tsc
cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms
est f16c flexpriority flush_l1d fma fpu fsgsbase fsrm fxsr gfni ht hwp
hwp_act_window hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ida
intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
movbe msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm
pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed
rdtscp rep_good sdbg sep sha_ni smap smep split_lock_detect ss ssbd sse
sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc tsc_adjust
tsc_deadline_timer tsc_known_freq umip vaes vme vmx vnmi vpclmulqdq vpid
x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl and seccomp
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel Iris Plus Graphics G4 vendor: Hewlett-Packard driver: i915
v: kernel bus-ID: 00:02.0 chip-ID: 8086:8a5a class-ID: 0300
Device-2: Chicony HP True Vision HD Camera type: USB driver: uvcvideo
bus-ID: 3-5:3 chip-ID: 04f2:b6a4 class-ID: 0e02 serial: <filter>
Display: x11 server: X.org 1.21.1.2 compositor: kwin_x11 driver:
loaded: modesetting alternate: fbdev,vesa resolution: <missing: xdpyinfo>
Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
Device-1: Intel Ice Lake-LP Smart Sound Audio vendor: Hewlett-Packard
driver: sof-audio-pci-intel-icl
alternate: snd_hda_intel,snd_sof_pci_intel_icl bus-ID: 00:1f.3
chip-ID: 8086:34c8 class-ID: 0401
Sound Server-1: ALSA v: k5.15.12-1-MANJARO running: yes
Sound Server-2: JACK v: 1.9.19 running: no
Sound Server-3: PulseAudio v: 15.0 running: yes
Sound Server-4: PipeWire v: 0.3.42 running: yes
Network:
Device-1: Intel Ice Lake-LP PCH CNVi WiFi driver: iwlwifi v: kernel
bus-ID: 00:14.3 chip-ID: 8086:34f0 class-ID: 0280
IF: wlo1 state: up mac: <filter>
IP v4: <filter> type: dynamic noprefixroute scope: global
broadcast: <filter>
IP v6: <filter> type: dynamic noprefixroute scope: global
IP v6: <filter> type: noprefixroute scope: link
WAN IP: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 3-10:7 chip-ID: 8087:0026 class-ID: e001
Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
Message: No logical block device data found.
RAID:
Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci
v: 3.0 port: 3060 bus-ID: 00:17.0 chip-ID: 8086:282a rev: N/A class-ID: 0104
Drives:
Local Storage: total: 465.76 GiB used: 48.69 GiB (10.5%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
model: WD Blue SN570 500GB size: 465.76 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
rev: 234100WD temp: 34.9 C scheme: GPT
Message: No optical or floppy data found.
Partition:
ID-1: / raw-size: 120.86 GiB size: 118.4 GiB (97.97%)
used: 14.78 GiB (12.5%) fs: ext4 dev: /dev/nvme0n1p6 maj-min: 259:6
label: N/A uuid: 5c7e6414-c04a-474b-8dcc-d95acc04d8dd
ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
used: 31.5 MiB (32.8%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
label: N/A uuid: E40C-7643
ID-3: /run/timeshift/backup raw-size: 97.66 GiB size: 95.12 GiB (97.41%)
used: 33.88 GiB (35.6%) fs: ext4 dev: /dev/nvme0n1p5 maj-min: 259:5
label: N/A uuid: ffa3e941-d94c-40f3-a409-43d7e9e4f157
Swap:
Alert: No swap data was found.
Unmounted:
ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: <superuser required>
label: N/A uuid: N/A
ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 246.53 GiB fs: ntfs label: N/A
uuid: E2B8B43EB8B41351
ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 611 MiB fs: ntfs label: N/A
uuid: E430B86C30B846F8
USB:
Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 1 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-2: 2-0:1 info: Super-speed hub ports: 4 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Hub-3: 2-1:2 info: Genesys Logic Hub ports: 4 rev: 3.2 speed: 5 Gb/s
chip-ID: 05e3:0626 class-ID: 0900
Hub-4: 3-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
Hub-5: 3-2:2 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s
power: 100mA chip-ID: 05e3:0610 class-ID: 0900
Device-1: 3-2.2:4 info: Sony DualShock 4 [CUH-ZCT1x] type: HID
driver: sony,usbhid interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 500mA
chip-ID: 054c:05c4 class-ID: 0300
Hub-6: 3-2.3:77 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 1a40:0101 class-ID: 0900
Device-1: 3-2.3.1:78 info: Areson Corp 2.4G Receiver type: Keyboard,Mouse
driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s
power: 100mA chip-ID: 25a7:fa23 class-ID: 0301
Device-2: 3-2.3.2:79 info: Microdia Redragon Mitra RGB Keyboard
type: Keyboard,Mouse driver: hid-generic,usbhid interfaces: 2 rev: 2.0
speed: 12 Mb/s power: 400mA chip-ID: 0c45:5004 class-ID: 0301
Hub-7: 3-2.4:6 info: Terminus Hub ports: 4 rev: 2.0 speed: 480 Mb/s
power: 100mA chip-ID: 1a40:0101 class-ID: 0900
Device-1: 3-2.4.1:8 info: Realtek BillBoard Device type: Billboard
driver: N/A interfaces: 1 rev: 2.1 speed: 12 Mb/s power: 200mA
chip-ID: 0bda:2171 class-ID: 1100 serial: <filter>
Device-2: 3-5:3 info: Chicony HP True Vision HD Camera type: Video
driver: uvcvideo interfaces: 4 rev: 2.0 speed: 480 Mb/s power: 500mA
chip-ID: 04f2:b6a4 class-ID: 0e02 serial: <filter>
Device-3: 3-9:5 info: Synaptics type: <vendor specific> driver: N/A
interfaces: 1 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 06cb:00c9
class-ID: ff00 serial: <filter>
Device-4: 3-10:7 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb
interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026
class-ID: e001
Hub-8: 4-0:1 info: Super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s
chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
System Temperatures: cpu: 52.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 288 Uptime: 1h 46m wakeups: 34 Init: systemd v: 250
tool: systemctl Compilers: gcc: 11.1.0 clang: 13.0.0 Packages: 1242
pacman: 1239 lib: 338 flatpak: 3 Shell: Zsh v: 5.8 default: Bash v: 5.1.12
running-in: konsole inxi: 3.3.11