Konsole not accepting password

Support KDE Plasma
1

New to Manjaro.Konsole is stuck on password .My password works on software but not accepted by konsole

2

Please add your exact command and share the error you get. No screenshots!

3 
sudo snap install transitionsdj
```error:[sudo] password for drzc:
4

you can have 2 different passwords: root and user
you can test with sudo and su command ?
konsole Locale is the same as gui ? you can test to type password for check

myPassé77

,yPqsse77

oops, it’s my locale and keyboard

5