Knewstuff refuses to open

Support KDE Plasma
1

As title says, trying to open knewstuff through any of the system dialogues that use it (downloading wallpaper plugins, downloading themes, etc.) either yields a blank white window or the window refusing to open at all.

This is what attempting to open the Widget browser yields:

Screenshot_20260513_225356
Screenshot_20260513_225356803×582 18.3 KB

Attempting to open the “Get New Plugins…” dialogue in the wallpaper menu just does nothing at all. From trying to troubleshoot this I did stumble across a few posts that suggest that the output of journalctl --follow --user-unit plasma-plasmashell may tell what the issue is, but I’ve been in microslop land for a few too many years and my Linux-Fu is no longer what it was.

In case it may help in diagnosing the issue, the output of that command (and then attempting to hit the “Get New Plugins…” button) is as follows:

May 13 22:55:38 neptune plasmashell[1386]: QQmlComponent: Component is not ready
May 13 22:55:38 neptune plasmashell[1386]: qrc:/qt/qml/org/kde/newstuff/Button.qml:119: TypeError: Cannot read property 'open' of null

Help much appreciated and thank you in advance!

Mod edit:- Corrected formatting. No charge.

2

@PrintStringName – Welcome back!

Please provide your system information as described (below) and ensure any code or command output is formatted according to forum guidelines. :point_down:

Regards.

[Mini-HowTo] Provide System Information

Basic details provided by *-fetch type apps might give enough information for someone wishing to buy a computer, however, for Support purposes it’s best to ask your system directly.

Output of the inxi command will generate more useful and detailed information for those who may wish to help:

Suggested inxi command (use either):
inxi -zv8 (short-form)
inxi --filter --verbosity=8 (long-form)

Command output should be presented as pre-formatted text in accordance with forum guidelines. :eyes:

Running inxi within a chroot environment

  • Add --color=0 to the long-form command, or…
  • Change the short-form command to inxi -zv8c0

Your privacy is respected

[Mini-HowTo] Present code or command output

Note: Grave accent (or, backtick) characters are used. :eyes:

For inline code or to show a single command:

  • please follow this simple example: code here.

For multi-line command output:

  • place text beween two rows of three (```) backtick characters to form a scrollable text box, or …
  • use the </> button in the Compose window to achieve the same result.

The empty row between these rows of backtick characters is where to paste any multi-line command output (such as inxi).

An example of a pre-formatted text enclosure:

What is a Quark?

A. In Physics, an elementary particle and fundamental constituent of matter. 
B. A character from the Star Trek: "Deep Space Nine" television series.
C. A soft, creamy, usually unsalted cheese traditional to central Europe.
1 Like
3 
System:
  Kernel: 6.18.26-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 15.2.1
    clocksource: tsc avail: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-6.18-x86_64
    root=UUID=deb7fa7c-bf7a-4504-8083-d83691bf1d2b rw rootflags=subvol=@
    quiet splash resume=UUID=9cb07e81-7768-4fdc-b7ae-f2585758bf5e
    udev.log_priority=3 amdgpu.ppfeaturemask=0xfff7ffff
  Desktop: KDE Plasma v: 6.6.4 tk: Qt v: N/A info: frameworks v: 6.25.0
    wm: kwin_wayland vt: 1 dm: SDDM Distro: Manjaro base: Arch Linux
Machine:
  Type: Desktop Mobo: Micro-Star model: MEG Z690 UNIFY (MS-7D28) v: 1.0
    serial: <superuser required> uuid: <superuser required> Firmware: UEFI
    vendor: American Megatrends LLC. v: 1.K0 date: 10/07/2024
Battery:
  Message: No system battery data found. Is one present?
Memory:
  System RAM: total: 32 GiB available: 31.19 GiB used: 10.92 GiB (35.0%)
  Message: For most reliable report, use superuser + dmidecode.
  Array-1: capacity: 128 GiB slots: 4 modules: 2 EC: None
    max-module-size: 32 GiB note: est.
  Device-1: Controller0-DIMMA1 type: no module installed
  Device-2: Controller0-DIMMA2 type: DDR5 detail: synchronous size: 16 GiB
    speed: 6000 MT/s volts: curr: 1 min: 1 max: 1.999 width (bits): data: 64
    total: 64 manufacturer: Crucial Technology part-no: CP16G60C48U5.M8B2
    serial: <filter>
  Device-3: Controller1-DIMMB1 type: no module installed
  Device-4: Controller1-DIMMB2 type: DDR5 detail: synchronous size: 16 GiB
    speed: 6000 MT/s volts: curr: 1 min: 1 max: 1.999 width (bits): data: 64
    total: 64 manufacturer: Crucial Technology part-no: CP16G60C48U5.M8B2
    serial: <filter>
PCI Slots:
  Permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i5-14600KF bits: 64 type: MST AMCP arch: Raptor Lake
    gen: core 14 level: v3 note: check built: 2022+ process: Intel 7 (10nm)
    family: 6 model-id: 0xB7 (183) stepping: 1 microcode: 0x133
  Topology: cpus: 1x dies: 1 clusters: 8 cores: 14 threads: 20 mt: 6 tpc: 2
    st: 8 smt: enabled cache: L1: 1.2 MiB desc: d-8x32 KiB, 6x48 KiB; i-6x32
    KiB, 8x64 KiB L2: 20 MiB desc: 6x2 MiB, 2x4 MiB L3: 24 MiB desc: 1x24 MiB
  Speed (MHz): avg: 800 min/max: 800/5300:4000 scaling: driver: intel_pstate
    governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
    8: 800 9: 800 10: 800 11: 800 12: 800 13: 800 14: 800 15: 800 16: 800
    17: 800 18: 800 19: 800 20: 800 bogomips: 139776
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_lbr arch_perfmon art avx avx2 avx_vnni bmi1 bmi2
    bts clflush clflushopt clwb cmov constant_tsc cpuid cpuid_fault cx16 cx8
    de ds_cpl dtes64 dtherm dts ept ept_ad erms est f16c flexpriority
    flush_l1d fma fpu fsgsbase fsrm fxsr gfni hfi ht hwp hwp_act_window
    hwp_epp hwp_notify hwp_pkg_req ibpb ibrs ibrs_enhanced ibt ida intel_pt
    invpcid lahf_lm lm mca mce md_clear mmx monitor movbe movdir64b movdiri
    msr mtrr nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pku pln pni popcnt pse pse36 pts rdpid rdrand rdseed
    rdtscp rep_good sdbg sep serialize sha_ni smap smep split_lock_detect ss
    ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow tsc
    tsc_adjust tsc_deadline_timer tsc_known_freq umip user_shstk vaes vme vmx
    vnmi vpclmulqdq vpid waitpkg x2apic xgetbv1 xsave xsavec xsaveopt xsaves
    xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: ghostwrite status: Not affected
  Type: indirect_target_selection status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: old_microcode status: Not affected
  Type: reg_file_data_sampling mitigation: Clear Register File
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Enhanced / Automatic IBRS; IBPB:
    conditional; PBRSB-eIBRS: SW sequence; BHI: BHI_DIS_S
  Type: srbds status: Not affected
  Type: tsa status: Not affected
  Type: tsx_async_abort status: Not affected
  Type: vmscape mitigation: IBPB before exit to userspace
Graphics:
  Device-1: Advanced Micro Devices [AMD/ATI] Navi 31 [Radeon RX 7900 XT/7900
    XTX/7900 GRE/7900M] vendor: Tul / PowerColor driver: amdgpu v: kernel
    arch: RDNA-3 code: Navi-3x process: TSMC n5 (5nm) built: 2022+ pcie:
    gen: 4 speed: 16 GT/s lanes: 16 ports: active: DP-1, DP-2, DP-3, HDMI-A-1
    empty: Writeback-1 bus-ID: 03:00.0 chip-ID: 1002:744c class-ID: 0300
  Display: wayland server: X.org v: 1.21.1.22 with: Xwayland v: 24.1.11
    compositor: kwin_wayland driver: X: loaded: amdgpu
    unloaded: modesetting,radeon alternate: fbdev,vesa dri: radeonsi
    gpu: amdgpu d-rect: 7680x2880 display-ID: 0
  Monitor-1: DP-1 pos: bottom-c model: Philips 27M2N8500 serial: <filter>
    built: 2025 res: mode: 2560x1440 hz: 300 scale: 100% (1) dpi: 110 gamma: 1.2
    chroma: red: x: 0.686 y: 0.302 green: x: 0.239 y: 0.714 blue: x: 0.141
    y: 0.055 white: x: 0.314 y: 0.329 size: 590x334mm (23.23x13.15")
    diag: 678mm (26.7") ratio: 16:9 modes: 2560x1440, 1920x1080, 1280x1024,
    1280x720, 1024x768, 832x624, 800x600, 720x576, 720x480, 640x480, 720x400
  EDID-Warnings: 1: parse_edid: unknown tag 112
  Monitor-2: DP-2 pos: bottom-r model: Lenovo R27qe Gen2 serial: <filter>
    built: 2025 res: mode: 2560x1440 hz: 200 scale: 100% (1) dpi: 109 gamma: 1.2
    chroma: red: x: 0.686 y: 0.310 green: x: 0.278 y: 0.671 blue: x: 0.149
    y: 0.063 white: x: 0.314 y: 0.329 size: 597x336mm (23.5x13.23")
    diag: 685mm (27") ratio: 16:9 modes: 2560x1440, 1920x1200, 1920x1080,
    1680x1050, 1600x900, 1280x1024, 1440x900, 1280x800, 1280x720, 1024x768,
    832x624, 800x600, 720x576, 720x480, 640x480, 720x400
  EDID-Warnings: 1: parse_edid: unknown tag 112
  Monitor-3: DP-3 pos: bottom-l model: Lenovo R27qe Gen2 serial: <filter>
    built: 2025 res: mode: 2560x1440 hz: 200 scale: 100% (1) dpi: 109 gamma: 1.2
    chroma: red: x: 0.686 y: 0.310 green: x: 0.278 y: 0.671 blue: x: 0.149
    y: 0.063 white: x: 0.314 y: 0.329 size: 597x336mm (23.5x13.23")
    diag: 685mm (27") ratio: 16:9 modes: 2560x1440, 1920x1200, 1920x1080,
    1680x1050, 1600x900, 1280x1024, 1440x900, 1280x800, 1280x720, 1024x768,
    832x624, 800x600, 720x576, 720x480, 640x480, 720x400
  EDID-Warnings: 1: parse_edid: unknown tag 112
  Monitor-4: HDMI-A-1 pos: top-center model: Idek Iiyama PL2770QS
    serial: <filter> built: 2023 res: mode: 2560x1440 hz: 144 scale: 100% (1)
    dpi: 109 gamma: 1.2 chroma: red: x: 0.675 y: 0.314 green: x: 0.275
    y: 0.671 blue: x: 0.149 y: 0.047 white: x: 0.314 y: 0.329
    size: 597x336mm (23.5x13.23") diag: 685mm (27") ratio: 16:9
    modes: 2560x1440, 3840x2160, 2560x1080, 2048x1280, 1920x1200, 1920x1080,
    1600x1200, 1680x1050, 1600x1000, 1600x900, 1280x1024, 1440x900, 1280x720,
    1024x768, 800x600, 720x576, 720x480, 640x480
  EDID-Warnings: 1: parse_edid: unhandled CEA mode 93 2: parse_edid:
    unhandled CEA mode 96 3: parse_edid: unhandled CEA mode 97 4: parse_edid:
    unhandled CEA mode 90 5: parse_edid: unhandled CEA mode 95
  API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
    device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi
    wayland: drv: radeonsi x11: drv: radeonsi
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 26.0.6-arch1.1
    glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 7900 XTX (radeonsi
    navi31 ACO DRM 3.64 6.18.26-1-MANJARO) device-ID: 1002:744c
    memory: 23.44 GiB unified: no display-ID: :1.0
  API: Vulkan v: 1.4.341 layers: 6 device: 0 type: discrete-gpu name: AMD
    Radeon RX 7900 XTX (RADV NAVI31) driver: mesa radv v: 26.0.6-arch1.1
    device-ID: 1002:744c surfaces: N/A
  Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
    de: kscreen-console,kscreen-doctor gpu: lact,radeontop wl: wayland-info
    x11: xdpyinfo, xprop, xrandr
Audio:
  Device-1: Intel Alder Lake-S HD Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel alternate: snd_soc_avs,snd_sof_pci_intel_tgl
    bus-ID: 00:1f.3 chip-ID: 8086:7ad0 class-ID: 0403
  Device-2: Advanced Micro Devices [AMD/ATI] Navi 31 HDMI/DP Audio
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 03:00.1 chip-ID: 1002:ab30 class-ID: 0403
  Device-3: Micro Star USB Audio driver: hid-generic,snd-usb-audio,usbhid
    type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-11:6
    chip-ID: 0db0:95bb class-ID: 0300
  Device-4: SteelSeries ApS Arctis Nova Pro Wireless
    driver: hid-generic,snd-usb-audio,usbhid type: USB rev: 2.0 speed: 12 Mb/s
    lanes: 1 mode: 1.1 bus-ID: 1-2.2:4 chip-ID: 1038:12e5 class-ID: 0300
  API: ALSA v: k6.18.26-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: sndiod v: N/A status: off tools: aucat,midicat,sndioctl
  Server-2: JACK v: 1.9.22 status: off tools: N/A
  Server-3: PipeWire v: 1.6.4 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Alder Lake-S PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:7af0 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  Device-2: Intel Ethernet I225-V vendor: Micro-Star MSI driver: igc
    v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: N/A bus-ID: 08:00.0
    chip-ID: 8086:15f3 class-ID: 0200
  IF: enp8s0 state: down mac: <filter>
  Device-3: Intel Ethernet I225-V vendor: Micro-Star MSI driver: igc
    v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: N/A bus-ID: 09:00.0
    chip-ID: 8086:15f3 class-ID: 0200
  IF: enp9s0 state: down mac: <filter>
  Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel AX211 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-14:18 chip-ID: 8087:0033
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 0 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 5.57 TiB used: 57.33 GiB (1.0%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:9 vendor: Crucial model: CT1000P2SSD8
    size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: P2CR033 temp: 34.9 C
    scheme: GPT
  ID-2: /dev/nvme1n1 maj-min: 259:0 model: Predator SSD GM7000 2TB
    size: 1.86 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 3.A.J.CR temp: 41.9 C
    scheme: GPT
  ID-3: /dev/nvme2n1 maj-min: 259:5 model: Predator SSD GM7000 2TB
    size: 1.86 TiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: 3.A.J.CR temp: 45.9 C
    scheme: GPT
  ID-4: /dev/sda maj-min: 8:0 vendor: Ortial model: SSD size: 953.87 GiB
    block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s tech: SSD
    serial: <filter> fw-rev: 0A0 scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 1.83 TiB size: 1.83 TiB (100.00%) used: 57.33 GiB (3.1%)
    fs: btrfs dev: /dev/nvme2n1p2 maj-min: 259:7 label: N/A
    uuid: deb7fa7c-bf7a-4504-8083-d83691bf1d2b
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 668 KiB (0.2%) fs: vfat dev: /dev/nvme2n1p1 maj-min: 259:6 label: N/A
    uuid: B289-2C67
  ID-3: /home raw-size: 1.83 TiB size: 1.83 TiB (100.00%)
    used: 57.33 GiB (3.1%) fs: btrfs dev: /dev/nvme2n1p2 maj-min: 259:7
    label: N/A uuid: deb7fa7c-bf7a-4504-8083-d83691bf1d2b
  ID-4: /var/cache raw-size: 1.83 TiB size: 1.83 TiB (100.00%)
    used: 57.33 GiB (3.1%) fs: btrfs dev: /dev/nvme2n1p2 maj-min: 259:7
    label: N/A uuid: deb7fa7c-bf7a-4504-8083-d83691bf1d2b
  ID-5: /var/log raw-size: 1.83 TiB size: 1.83 TiB (100.00%)
    used: 57.33 GiB (3.1%) fs: btrfs dev: /dev/nvme2n1p2 maj-min: 259:7
    label: N/A uuid: deb7fa7c-bf7a-4504-8083-d83691bf1d2b
Swap:
  Kernel: swappiness: 60 (default) cache-pressure: 100 (default) zswap: yes
    compressor: zstd max-pool: 20%
  ID-1: swap-1 type: partition size: 34.3 GiB used: 0 KiB (0.0%)
    priority: -2 dev: /dev/nvme2n1p3 maj-min: 259:8 label: swap
    uuid: 9cb07e81-7768-4fdc-b7ae-f2585758bf5e
Unmounted:
  ID-1: /dev/nvme0n1p1 maj-min: 259:10 size: 300 MiB fs: vfat label: NO_LABEL
    uuid: 44B7-EF00
  ID-2: /dev/nvme0n1p2 maj-min: 259:11 size: 439.45 GiB fs: ext4 label: N/A
    uuid: 58e999db-9949-4c7c-a8d4-45bd7d6f8643
  ID-3: /dev/nvme0n1p3 maj-min: 259:12 size: 32 GiB fs: swap label: N/A
    uuid: b826cdbd-c620-4dcf-9698-0198a9754b5d
  ID-4: /dev/nvme0n1p4 maj-min: 259:13 size: 459.77 GiB fs: ext4 label: N/A
    uuid: 0cce32c4-cc3a-4547-8f83-9e9f33dfaa6a
  ID-5: /dev/nvme1n1p1 maj-min: 259:1 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-6: /dev/nvme1n1p2 maj-min: 259:2 size: 1.86 TiB fs: ntfs label: N/A
    uuid: 805A32415A3233EE
  ID-7: /dev/nvme1n1p3 maj-min: 259:3 size: 738 MiB fs: ntfs label: N/A
    uuid: 6E72DD1172DCDF41
  ID-8: /dev/nvme1n1p4 maj-min: 259:4 size: 300 MiB fs: vfat label: N/A
    uuid: E093-B7CC
  ID-9: /dev/sda1 maj-min: 8:1 size: 100 MiB fs: vfat label: N/A
    uuid: 100B-17E7
  ID-10: /dev/sda2 maj-min: 8:2 size: 16 MiB fs: <superuser required>
    label: N/A uuid: N/A
  ID-11: /dev/sda3 maj-min: 8:3 size: 728.65 GiB fs: ntfs label: N/A
    uuid: 12B42633B4261A2D
  ID-12: /dev/sda4 maj-min: 8:4 size: 509 MiB fs: ntfs label: N/A
    uuid: 84BEFE50BEFE39EE
  ID-13: /dev/sda5 maj-min: 8:5 size: 224.61 GiB fs: ext4 label: N/A
    uuid: 88951ee0-64ec-48f0-83fd-593f6960f020
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 16 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 1-2:2 info: ASMedia ASM1074 High-Speed hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 174c:2074 class-ID: 0900
  Device-1: 1-2.2:4 info: SteelSeries ApS Arctis Nova Pro Wireless
    type: audio,HID driver: hid-generic,snd-usb-audio,usbhid interfaces: 5
    rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 500mA
    chip-ID: 1038:12e5 class-ID: 0300
  Device-2: 1-4:3 info: Keychron Link type: mouse,keyboard,HID
    driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 100mA chip-ID: 3434:d030 class-ID: 0300
  Hub-3: 1-7:5 info: Genesys Logic Hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 05e3:0610
    class-ID: 0900
  Hub-4: 1-7.2:7 info: Genesys Logic Hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0610 class-ID: 0900
  Hub-5: 1-7.2.1:9 info: Genesys Logic Hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0610 class-ID: 0900
  Hub-6: 1-7.2.1.1:11 info: Philips Monitors USB2.0 Hub ports: 5 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 0552:1003
    class-ID: 0900
  Device-1: 1-7.2.1.1.3:15 info: ENE Philips Evnia Gaming Monitor 27M2N8500
    type: HID driver: hid-generic,usbhid interfaces: 2 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 16mA
    chip-ID: 0cf2:b207 class-ID: 0300 serial: <filter>
  Device-2: 1-7.2.1.1.5:17 info: VIA Labs USB Billboard Device
    type: billboard driver: N/A interfaces: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 2109:8884
    class-ID: 1100 serial: <filter>
  Device-3: 1-7.2.1.4:13 info: ROCCAT Kone XP type: mouse,HID
    driver: hid-generic,usbhid interfaces: 4 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 500mA chip-ID: 1e7d:2c8b class-ID: 0300
  Hub-7: 1-7.3:8 info: Terminus USB 2.0 Hub ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 1a40:0801 class-ID: 0900
  Hub-8: 1-7.4:10 info: Realtek RTS5411 Hub ports: 4 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 0bda:5411
    class-ID: 0900
  Device-1: 1-7.4.4:12 info: Microsoft Xbox360 Controller
    type: <vendor specific> driver: xpad interfaces: 1 rev: 2.0
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 500mA
    chip-ID: 045e:028e class-ID: ff00 serial: <filter>
  Device-2: 1-11:6 info: Micro Star USB Audio type: audio,HID
    driver: hid-generic,snd-usb-audio,usbhid interfaces: 8 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 0db0:95bb class-ID: 0300
  Device-3: 1-12:14 info: Micro Star MYSTIC LIGHT type: HID
    driver: hid-generic,usbhid interfaces: 1 rev: 1.1 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 500mA chip-ID: 1462:7d28 class-ID: 0300
    serial: <filter>
  Hub-9: 1-13:16 info: Genesys Logic Hub ports: 4 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 power: 100mA
    chip-ID: 05e3:0608 class-ID: 0900
  Device-1: 1-14:18 info: Intel AX211 Bluetooth type: bluetooth
    driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 power: 100mA chip-ID: 8087:0033 class-ID: e001
  Hub-10: 2-0:1 info: super-speed hub ports: 8 rev: 3.1
    speed: 20 Gb/s (2.33 GiB/s) lanes: 2 mode: 3.2 gen-2x2 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-11: 2-6:2 info: ASMedia ASM1074 SuperSpeed hub ports: 4 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 power: 8mA
    chip-ID: 174c:3074 class-ID: 0900
  Hub-12: 2-7:3 info: Genesys Logic USB3.2 Hub ports: 4 rev: 3.2
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 05e3:0625
    class-ID: 0900
  Hub-13: 2-7.2:4 info: Genesys Logic Hub ports: 4 rev: 3.2
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 05e3:0626
    class-ID: 0900
  Hub-14: 2-7.2.1:6 info: Genesys Logic Hub ports: 4 rev: 3.2
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 05e3:0626
    class-ID: 0900
  Hub-15: 2-7.2.1.1:7 info: Philips Monitors USB3.0 Hub ports: 4 rev: 3.2
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 0552:1004
    class-ID: 0900
  Hub-16: 2-7.4:5 info: Realtek Hub ports: 4 rev: 3.2
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 0bda:0411
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 34.5 C mobo: 37.0 C gpu: amdgpu temp: 57.0 C
    mem: 68.0 C
  Fan Speeds (rpm): cpu: 1754 mobo: 1221 gpu: amdgpu fan: 0
  Power: 12v: 12.05 5v: 5.06 3.3v: 3.38 vbat: 1.05 gpu: amdgpu watts: 80.00
Repos:
  Packages: pm: pacman pkgs: 1389 libs: 366 tools: pamac,yay pm: flatpak
    pkgs: 0
  Active pacman repo servers in: /etc/pacman.d/mirrorlist
    1: https://nocix.mm.fcix.net/manjaro/stable/$repo/$arch
    2: https://mirror.fcix.net/manjaro/stable/$repo/$arch
    3: https://opencolo.mm.fcix.net/manjaro/stable/$repo/$arch
Processes:
  CPU top: 5 of 541
  1: cpu: 11.0% command: firefox pid: 2858 mem: 1033.6 MiB (3.2%)
  2: cpu: 7.7% command: spotify pid: 11952 mem: 598.8 MiB (1.8%)
  3: cpu: 7.6% command: kwin_wayland pid: 1105 mem: 386.8 MiB (1.2%)
  4: cpu: 7.2% command: exe pid: 32647 mem: 558.8 MiB (1.7%)
  5: cpu: 4.3% command: firefox pid: 21226 mem: 1011.3 MiB (3.1%)
  Memory top: 5 of 541
  1: mem: 1139.8 MiB (3.5%) command: firefox pid: 24309 cpu: 1.1%
  2: mem: 1061.2 MiB (3.3%) command: firefox pid: 13290 cpu: 2.7%
  3: mem: 1036.6 MiB (3.2%) command: plasmashell pid: 1386 cpu: 1.6%
  4: mem: 1033.6 MiB (3.2%) command: firefox pid: 2858 cpu: 11.0%
  5: mem: 1011.3 MiB (3.1%) command: firefox pid: 21226 cpu: 4.3%
Info:
  Processes: 541 Power: uptime: 2h 58m states: freeze,mem,disk suspend: deep
    avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
    suspend, test_resume image: 12.4 GiB services: org_kde_powerdevil,
    power-profiles-daemon, upowerd Init: systemd v: 260 default: graphical
    tool: systemctl
  Compilers: clang: 22.1.3 gcc: 15.2.1 Shell: Zsh v: 5.9 running-in: yakuake
    inxi: 3.3.40
4
  • Simply starting with sudo useradd -m testuser and log in to see if the “Get New…” dialogs work there is a great plasma diagnostic.

Also, cleaning up can help:

rm -rf ~/.cache/plasma*
rm -rf ~/.cache/knewstuff*
rm -f ~/.qmlc ~/.qmlcache/*

:warning: Is kernel 6.18.26-1 not outdated?

  • I have 28-2 now, but I’m on Testing.

:brain: Perhaps your system isn’t properly synchronised.

sudo pacman-mirrors -f8 --timeout 3
sudo pacman -Syu

Also, you can paste the result from:

pacman -Q | grep -E "knewstuff|plasma-framework|qqc2|kirigami|qt6-declarative"
5

I don’t know if it is the same issue. For me the Knewstuff window shows “Loading data” and it does so for at least five minutes until it succeeds eventually. This isn’t likely to be caused by a misconfiguration - i have a plain test user and there it behaves exactly the same. Could be a very slow server (or it downloads some GiBs of data) - i think it calls api.kde-look.org. Oh and if you close the window after it succeeded showing the data, and you just hit “Get New…” again you wait for 5 minutes again :grinning_face:

1 Like
6

I’m not sure anyone does - perhaps this would be better taken up with the KDE forum - Lots of developers checking in there and responding to issues, pulling some of them from the forums to create bug reports.

Get New stuff... was always an interesting feature, but it was never a reliable tool :stuck_out_tongue:

2 Likes
7

I tried last night and again moments ago, it loads up quickly.

But sometimes it can be slow, but I’m certain the problem is on their side.

2 Likes
8

It’s a server problem at store.kde.org’s end — which is actually only a forefront to pling.com — related to its search function, and it has already been around for about 125 years now. :roll_eyes:

3 Likes
9

I think Pling.com was folded back into Opendesktop.org (since about April) - the payout system was discontinued too… so Opendesktop is now the official KDE Store.

3 Likes