Keyboard and touchpad not working on brand new laptop

Support
1

I bought a new laptop very recently. It came with Windows 11 installed but when I boot into Manjaro Linux with Gnome, my built-in keyboard and touchpad just won’t work.

The keyboard works during grub processing, so I can add grub options. After a lot of searching, I experimented with a load of i8042 options to no avail.

My computer is Lenovo IDEAPAD-SLIM-3-15AMN8 and kernel is 6.5.0-1.

I can provide any more details if required.

  Kernel: 6.5.1-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: hpet available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.5-x86_64
    root=UUID=625eb184-54b1-4f65-9f06-1e7bce3f3c0d rw quiet splash apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: GNOME v: 44.4 tk: GTK v: 3.24.38 wm: gnome-shell dm: GDM v: 44.1
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: LENOVO product: 82XQ v: IdeaPad Slim 3 15AMN8
    serial: <filter> Chassis: type: 10 v: IdeaPad Slim 3 15AMN8 serial: <filter>
  Mobo: LENOVO model: LNVNB161216 v: SDK0T76463WIN serial: <filter>
    UEFI: LENOVO v: L1CN32WW date: 06/14/2023
Battery:
  ID-1: BAT0 charge: 49.7 Wh (100.0%) condition: 49.7/47.0 Wh (105.7%)
    volts: 13.0 min: 11.3 model: S­P L22M3PF2 type: Li-poly serial: <filter>
    status: full cycles: 2
Memory:
  System RAM: total: 16 GiB available: 13.48 GiB used: 1.38 GiB (10.2%)
  Array-1: capacity: 16 GiB slots: 2 modules: 2 EC: None
    max-module-size: 8 GiB note: est.
  Device-1: DIMM 0 type: LPDDR5 detail: synchronous unbuffered (unregistered)
    size: 8 GiB speed: 5500 MT/s volts: curr: 0.5 min: 0.5 max: 0.5 width (bits):
    data: 32 total: 32 manufacturer: Samsung part-no: K3LKCKC0BM-MGCP
    serial: N/A
  Device-2: DIMM 0 type: LPDDR5 detail: synchronous unbuffered (unregistered)
    size: 8 GiB speed: 5500 MT/s volts: curr: 0.5 min: 0.5 max: 0.5 width (bits):
    data: 32 total: 32 manufacturer: Samsung part-no: K3LKCKC0BM-MGCP
    serial: N/A
CPU:
  Info: model: AMD Ryzen 5 7520U with Radeon Graphics socket: FT6 bits: 64
    type: MT MCP arch: Zen 2 gen: 3 level: v3 note: check built: 2020-22
    process: TSMC n7 (7nm) family: 0x17 (23) model-id: 0xA0 (160) stepping: 0
    microcode: 0x8A00008
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 2 MiB desc: 4x512 KiB L3: 4 MiB
    desc: 1x4 MiB
  Speed (MHz): avg: 1400 high: 2800 min/max: 900/6735 boost: enabled
    base/boost: 2800/4350 scaling: driver: acpi-cpufreq governor: schedutil
    volts: 1.2 V ext-clock: 100 MHz cores: 1: 2800 2: 900 3: 1100 4: 900 5: 900
    6: 900 7: 900 8: 2800 bogomips: 44733
  Flags: 3dnowprefetch abm adx aes aperfmperf apic arat avic avx avx2 bmi1
    bmi2 bpext cat_l3 cdp_l3 clflush clflushopt clwb clzero cmov cmp_legacy
    constant_tsc cpb cpuid cqm cqm_llc cqm_mbm_local cqm_mbm_total
    cqm_occup_llc cr8_legacy cx16 cx8 de decodeassists extapic extd_apicid
    f16c flushbyasid fma fpu fsgsbase fxsr fxsr_opt ht hw_pstate ibpb ibrs ibs
    irperf lahf_lm lbrv lm mba mca mce misalignsse mmx mmxext monitor movbe
    msr mtrr mwaitx nonstop_tsc nopl npt nrip_save nx osvw overflow_recov pae
    pat pausefilter pclmulqdq pdpe1gb perfctr_core perfctr_llc perfctr_nb
    pfthreshold pge pni popcnt pse pse36 rapl rdpid rdpru rdrand rdseed rdt_a
    rdtscp rep_good sep sev sev_es sha_ni skinit smap smca smep ssbd sse sse2
    sse4_1 sse4_2 sse4a ssse3 stibp succor svm svm_lock syscall tce topoext
    tsc tsc_scale umip v_spec_ctrl v_vmsave_vmload vgif vmcb_clean vme vmmcall
    wbnoinvd wdt x2apic xgetbv1 xsave xsavec xsaveerptr xsaveopt
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: Not affected
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: mmio_stale_data status: Not affected
  Type: retbleed mitigation: untrained return thunk; SMT enabled with STIBP
    protection
  Type: spec_rstack_overflow mitigation: safe RET
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, STIBP:
    always-on, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Mendocino vendor: Lenovo driver: amdgpu v: kernel arch: RDNA-2
    code: Navi-2x process: TSMC n7 (7nm) built: 2020-22 pcie: gen: 4
    speed: 16 GT/s lanes: 16 ports: active: eDP-1 empty: DP-1,DP-2,HDMI-A-1
    bus-ID: 04:00.0 chip-ID: 1002:1506 class-ID: 0300 temp: 30.0 C
  Device-2: Syntek Integrated Camera driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 5-1:2 chip-ID: 174f:2469
    class-ID: 0e02 serial: <filter>
  Display: server: X.org v: 1.21.1.8 with: Xwayland v: 23.2.0
    compositor: gnome-shell driver: gpu: amdgpu display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-size: <missing: xdpyinfo>
  Monitor-1: eDP-1 model: ChiMei InnoLux 0x1552 built: 2021 res: 1920x1080
    hz: 60 dpi: 143 gamma: 1.2 size: 340x190mm (13.39x7.48") diag: 394mm (15.5")
    ratio: 16:9 modes: max: 1920x1080 min: 640x480
  API: OpenGL v: 4.6 Mesa 23.1.6-3 renderer: AMD Radeon Graphics
    (raphael_mendocino LLVM 16.0.6 DRM 3.54 6.5.1-1-MANJARO) direct-render: Yes
Audio:
  Device-1: AMD Rembrandt Radeon High Definition Audio vendor: Lenovo
    driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
    bus-ID: 04:00.1 chip-ID: 1002:1640 class-ID: 0403
  Device-2: AMD ACP/ACP3X/ACP6x Audio Coprocessor vendor: Lenovo
    driver: snd_pci_acp6x v: kernel alternate: snd_pci_acp3x, snd_rn_pci_acp3x,
    snd_pci_acp5x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps,
    snd_sof_amd_renoir, snd_sof_amd_rembrandt pcie: gen: 4 speed: 16 GT/s
    lanes: 16 bus-ID: 04:00.5 chip-ID: 1022:15e2 class-ID: 0480
  Device-3: AMD Family 17h/19h HD Audio vendor: Lenovo driver: snd_hda_intel
    v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 04:00.6
    chip-ID: 1022:15e3 class-ID: 0403
  API: ALSA v: k6.5.1-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.79 status: off tools: pw-cli
  Server-3: PulseAudio v: 16.1 status: active (root, process)
    with: pulseaudio-alsa type: plugin tools: pacat,pactl
Network:
  Device-1: Realtek vendor: Lenovo driver: rtw89_8852be v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 port: 2000 bus-ID: 02:00.0 chip-ID: 10ec:b852
    class-ID: 0280
  IF: wlp2s0 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-2:2 chip-ID: 0bda:4853
    class-ID: e001 serial: <filter>
  Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 476.94 GiB used: 14.18 GiB (3.0%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron
    model: MTFDKCD512QFM-1BD1AABLA size: 476.94 GiB block-size: physical: 512 B
    logical: 512 B speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter>
    fw-rev: 1001V3LN temp: 32.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 49.52 GiB size: 48.44 GiB (97.82%) used: 14.15 GiB (29.2%)
    fs: ext4 block-size: 4096 B dev: /dev/nvme0n1p5 maj-min: 259:5 label: N/A
    uuid: 625eb184-54b1-4f65-9f06-1e7bce3f3c0d
  ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%)
    used: 29.1 MiB (30.3%) fs: vfat block-size: 512 B dev: /dev/nvme0n1p1
    maj-min: 259:1 label: N/A uuid: 9082-3ACF
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/nvme0n1p2 maj-min: 259:2 size: 16 MiB fs: N/A label: N/A uuid: N/A
  ID-2: /dev/nvme0n1p3 maj-min: 259:3 size: 426.64 GiB fs: ntfs label: N/A
    uuid: 3882836782832888
  ID-3: /dev/nvme0n1p4 maj-min: 259:4 size: 682 MiB fs: ntfs label: N/A
    uuid: 32A43700A436C65F
USB:
  Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 2 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 1-2:2 info: Realtek Bluetooth Radio type: bluetooth driver: btusb
    interfaces: 2 rev: 1.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1
    power: 500mA chip-ID: 0bda:4853 class-ID: e001 serial: <filter>
  Hub-2: 2-0:1 info: super-speed hub ports: 1 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 3 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 3-1:2 info: Apple Aluminium Keyboard (ANSI) type: keyboard,mouse
    driver: apple,usbhid interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s)
    lanes: 1 mode: 1.1 power: 100mA chip-ID: 05ac:024f class-ID: 0301
  Hub-4: 4-0:1 info: super-speed hub ports: 2 rev: 3.1
    speed: 10 Gb/s (1.16 GiB/s) lanes: 1 mode: 3.2 gen-2x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-5: 5-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Device-1: 5-1:2 info: Syntek Integrated Camera type: video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
    power: 500mA chip-ID: 174f:2469 class-ID: 0e02 serial: <filter>
  Hub-6: 6-0:1 info: Linux Foundation 3.0 root hub ports: N/A rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 31.6 C mobo: N/A gpu: amdgpu temp: 30.0 C
  Fan Speeds (rpm): N/A
Info:
  Processes: 274 Uptime: 0m wakeups: 2 Init: systemd v: 253 default: graphical
  tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6 Packages: pm: pacman
  pkgs: 1144 libs: 312 tools: gnome-software,pamac pm: flatpak pkgs: 0
  Shell: Sudo (sudo) v: 1.9.14p3 default: Bash v: 5.1.16
  running-in: gnome-terminal inxi: 3.3.29
2

Welcome to Manjaro! :smiling_face_with_three_hearts:

  1. Please read the information behind this link. It will help you to post necessary information.
  1. Please press the three dots … below your post and then press the :pencil2:
  • If you give us information about your system, we can see what we’re talking about and make better suggestions.
  • You can do this by using inxi in a terminal or in console.
sudo inxi --admin --verbosity=7 --filter --no-host --width
  • Personally identifiable information such as serial numbers and MAC addresses are filtered out by this command
  • Presenting the information in this way allows everyone to be familiar with the format and quickly find the items they need without missing anything.
  1. Copy the output from inxi (including the command) and paste it into your post.
  • To make it more readable, add 3 backticks ``` on an extra line before and after the pasted text.

Have you already :mag: for your problem in the forum ? (Wisdom lies in asking → listening → reading :wink: )

1 Like