Issue with corsair usb headset not showing up in audio options


#1

Hello,

I have a corsair headset that’s not showing up. Here is some information:

lsusb
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 010 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 009 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 008 Device 003: ID 093a:2521 Pixart Imaging, Inc. Optical Mouse
Bus 008 Device 002: ID 1b1c:1b07 Corsair Vengeance K65 Gaming Keyboard
Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 2537:1066  
Bus 001 Device 002: ID 1058:25e2 Western Digital Technologies, Inc. My Passport (WD40NMZW)
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 002: ID 0a5c:21e8 Broadcom Corp. BCM20702A0 Bluetooth 4.0
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

only the corsair KB shows up

dmesg | grep Corsair
[    1.903966] usb 8-1: Product: Corsair K65 Gaming Keyboard
[    1.903968] usb 8-1: Manufacturer: Corsair
[    1.921481] input: Corsair Corsair K65 Gaming Keyboard as /devices/pci0000:00/0000:00:1d.0/usb8/8-1/8-1:1.0/0003:1B1C:1B07.0001/input/input2
[    1.975317] hid-generic 0003:1B1C:1B07.0001: input,hidraw0: USB HID v1.11 Keyboard [Corsair Corsair K65 Gaming Keyboard] on usb-0000:00:1d.0-1/input0
[    1.975642] input: Corsair Corsair K65 Gaming Keyboard as /devices/pci0000:00/0000:00:1d.0/usb8/8-1/8-1:1.1/0003:1B1C:1B07.0002/input/input3
[    2.031972] hid-generic 0003:1B1C:1B07.0002: input,hidraw1: USB HID v1.11 Device [Corsair Corsair K65 Gaming Keyboard] on usb-0000:00:1d.0-1/input1
[    2.032123] input: Corsair Corsair K65 Gaming Keyboard as /devices/pci0000:00/0000:00:1d.0/usb8/8-1/8-1:1.2/0003:1B1C:1B07.0003/input/input4
[    2.088632] hid-generic 0003:1B1C:1B07.0003: input,hidraw2: USB HID v1.11 Keyboard [Corsair Corsair K65 Gaming Keyboard] on usb-0000:00:1d.0-1/input2

I tried putting it in different USB ports and in none it shows up. I been using it before in fedora/ubuntu and it shows up there. I have been using pulseaudio and the UI it doesn’t show up either.

Updated the kernel to see if it helps and nothing.

Linux casanova-gaming 4.20.0-1-MANJARO #1 SMP PREEMPT Mon Dec 24 08:20:48 UTC 2018 x86_64 GNU/Linux

Looking to see if someone can point me in the right direction.


#2

please can you goback to kernel 4.19
and check ?

to add another kernel

sudo mhwd-kernel -i linux419

press Esc on restart and choose on details Grub’s choice


#3

Do you have the winterheart broadcom bluetooth firmware installed?


#4

alright I went back to kernel 4.19


#5

I don’t believe so but, I have this bluetooth called plugable


#6

Please post:

inxi -Fxxxz

#7
System:    Host: casanova-gaming Kernel: 4.19.13-1-MANJARO x86_64 bits: 64 compiler: gcc v: 8.2.1 Desktop: KDE Plasma 5.14.4 
           tk: Qt 5.12.0 wm: kwin_x11 dm: SDDM Distro: Manjaro Linux 
Machine:   Type: Desktop Mobo: Gigabyte model: X58A-UD3R serial: <filter> UEFI: Award v: FH date: 01/06/2012 
CPU:       Topology: Quad Core model: Intel Core i7 950 bits: 64 type: MT MCP arch: Nehalem rev: 5 L2 cache: 8192 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 49048 
           Speed: 1599 MHz min/max: 1596/3060 MHz boost: enabled Core speeds (MHz): 1: 1599 2: 1599 3: 1599 4: 1599 5: 1599 
           6: 1599 7: 1598 8: 1599 
Graphics:  Device-1: NVIDIA GP104 [GeForce GTX 1070] vendor: eVga.com. driver: nvidia v: 415.25 bus ID: 03:00.0 
           chip ID: 10de:1b81 
           Display: x11 server: X.Org 1.20.3 driver: nvidia compositor: kwin_x11 resolution: 1920x1080~60Hz 
           OpenGL: renderer: GeForce GTX 1070/PCIe/SSE2 v: 4.6.0 NVIDIA 415.25 direct render: Yes 
Audio:     Device-1: Intel 82801JI HD Audio vendor: Gigabyte driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
           chip ID: 8086:3a3e 
           Device-2: NVIDIA GP104 High Definition Audio vendor: eVga.com. driver: snd_hda_intel v: kernel bus ID: 03:00.1 
           chip ID: 10de:10f0 
           Sound Server: ALSA v: k4.19.13-1-MANJARO 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Gigabyte driver: r8169 v: kernel 
           port: ee00 bus ID: 07:00.0 chip ID: 10ec:8168 
           IF: enp7s0 state: up speed: 100 Mbps duplex: half mac: <filter> 
Drives:    Local Storage: total: 3.76 TiB used: 62.01 GiB (1.6%) 
           ID-1: /dev/sda vendor: OCZ model: VERTEX4 size: 119.24 GiB speed: 3.0 Gb/s serial: <filter> rev: 1.5 scheme: GPT 
           ID-2: /dev/sdb type: USB vendor: Western Digital model: WD My Passport 25E2 size: 1.82 TiB serial: <filter> 
           rev: 4004 scheme: GPT 
           ID-3: /dev/sdc type: USB model: ATA ST2000DM001-9YN1 size: 1.82 TiB serial: <filter> rev: CC4H 
Partition: ID-1: / size: 91.15 GiB used: 62.01 GiB (68.0%) fs: ext4 dev: /dev/sda2 
           ID-2: swap-1 size: 25.83 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/sda3 
Sensors:   System Temperatures: cpu: 39.0 C mobo: N/A gpu: nvidia temp: 50 C 
           Fan Speeds (RPM): N/A gpu: nvidia fan: 0% 
Info:      Processes: 253 Uptime: 8m Memory: 11.72 GiB used: 1.21 GiB (10.3%) Init: systemd v: 239 Compilers: gcc: 8.2.1 
           Shell: bash v: 4.4.23 running in: konsole inxi: 3.0.28 

#8

So is this an add in USB dongle, because it’s not showing in your networking as a bluetooth device.

Please post the output of the following command:

hwinfo --netcard --wlan --bluetooth | grep -Ei "model\:|driver\:|status\:|cmd\:|file\:|detected\:" | grep -v "Config Status" 
rfkill list all

#9
hwinfo --netcard --wlan --bluetooth | grep -Ei "model\:|driver\:|status\:|cmd\:|file\:|detected\:" | grep -v "Config Status" 
  Model: "Gigabyte Onboard Ethernet"
  Driver: "r8169"
  Device File: enp7s0
  Link detected: yes
    Driver Status: r8169 is active
    Driver Activation Cmd: "modprobe r8169"

#10

Please post:

lsusb | grep -i blue

#11
rfkill list all
1: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no

that’s the bluetooth extra dongle I have. Not the one from the headset

same here

Bus 007 Device 003: ID 0a5c:21e8 Broadcom Corp. BCM20702A0 Bluetooth 4.0

#12

This info has your adapters ID, so I assume it contains the correct firmware:


#13

that’s another bluetooth that I have on here. Not the USB one for the headset.


#14

Too confusing for me. Maybe someone else has experience with the model you own.


#15

reinstalled the kernel and it worked now. Thanks for all the help.