Inactive sound card

System:
  Kernel: 5.15.7-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=a73e276e-c6af-48b4-b7ca-dd7c73fdade5 rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: KDE Plasma 5.23.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: HUAWEI product: NBLB-WAX9N v: M1070
    serial: <superuser required>
  Mobo: HUAWEI model: NBLB-WAX9N-PCB-B2 v: M1070
    serial: <superuser required> UEFI: HUAWEI v: 1.35 date: 06/23/2021
Battery:
  ID-1: BAT1 charge: 29.6 Wh (52.4%) condition: 56.5/55.3 Wh (102.1%)
    volts: 15.4 min: 15.3 model: Sunwoda-H HB4692Z9ECW-41 type: Li-ion
    serial: <filter> status: Discharging cycles: 1
Memory:
  RAM: total: 7.51 GiB used: 2.19 GiB (29.1%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i5-10210U bits: 64 type: MT MCP
    arch: Comet/Whiskey Lake note: check family: 6 model-id: 0x8E (142)
    stepping: 0xC (12) microcode: 0xEA
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 918 high: 1000 min/max: 400/4200 scaling:
    driver: intel_pstate governor: powersave cores: 1: 900 2: 900 3: 900 4: 900
    5: 900 6: 900 7: 946 8: 1000 bogomips: 33615
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
    cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
    epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr
    ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ibrs_enhanced ida
    intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
    movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pln pni popcnt pse pse36 pts rdrand rdseed rdtscp
    rep_good sdbg sep sgx smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds mitigation: TSX disabled
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CometLake-U GT2 [UHD Graphics] vendor: QUANTA driver: i915
    v: kernel bus-ID: 00:02.0 chip-ID: 8086:9b41 class-ID: 0300
  Device-2: Quanta HD Camera type: USB driver: uvcvideo bus-ID: 1-6:2
    chip-ID: 0408:1042 class-ID: fe01 serial: <filter>
  Display: x11 server: X.org 1.21.1.2 compositor: kwin_x11 driver:
    loaded: modesetting alternate: fbdev,vesa resolution: <missing: xdpyinfo>
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Comet Lake PCH-LP cAVS vendor: QUANTA
    driver: sof-audio-pci-intel-cnl
    alternate: snd_hda_intel,snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:02c8 class-ID: 0401
  Sound Server-1: ALSA v: k5.15.7-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.40 running: yes
Network:
  Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:02f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-10:3 chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 506.24 GiB used: 8.79 GiB (1.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: PC SN530 SDBPNPZ-512G size: 476.94 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 21117000 temp: 32.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 type: USB vendor: Intenso model: Ultra Line
    size: 29.3 GiB block-size: physical: 512 B logical: 512 B type: N/A
    serial: <filter> rev: 8.01 scheme: MBR
  SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%) used: 8.79 GiB (1.9%)
    fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
    uuid: a73e276e-c6af-48b4-b7ca-dd7c73fdade5
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: NO_LABEL uuid: 595B-2C24
Swap:
  Alert: No swap data was found.
Unmounted:
  ID-1: /dev/sda1 maj-min: 8:1 size: 3.56 GiB fs: iso9660
  ID-2: /dev/sda2 maj-min: 8:2 size: 4 MiB fs: vfat label: MISO_EFI
    uuid: 8D59-F16D
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-6:2 info: Quanta HD Camera type: Video driver: uvcvideo
    interfaces: 3 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0408:1042
    class-ID: fe01 serial: <filter>
  Device-2: 1-10:3 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP)
    type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 8087:0aaa class-ID: e001
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
  Device-1: 2-3:2 info: Alcor Micro Flash Drive type: Mass Storage
    driver: usb-storage interfaces: 1 rev: 3.1 speed: 5 Gb/s power: 800mA
    chip-ID: 058f:6387 class-ID: 0806 serial: <filter>
Sensors:
  System Temperatures: cpu: 38.0 C pch: 34.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 247 Uptime: 8m wakeups: 1 Init: systemd v: 249 tool: systemctl
  Compilers: gcc: N/A Packages: pacman: 1197 lib: 330 flatpak: 0 Shell: Zsh
  v: 5.8 default: Bash v: 5.1.12 running-in: konsole inxi: 3.3.11

please let me know if i need to do anything else

sof firmware is installed for sure, but how do i choose only one? do i have to uninstall something?

nope. don’t uninstall anything as that can cause issues later. install manjaro-pipewire and reboot. check inxi -A to see if you have only pipewire running or not.

installed it, i think there’s more than one:

Audio:
  Device-1: Intel Comet Lake PCH-LP cAVS driver: sof-audio-pci-intel-cnl
  Sound Server-1: ALSA v: k5.15.7-1-MANJARO running: yes
  Sound Server-2: PipeWire v: 0.3.40 running: yes

everything is fine.

alsa consists of a set of kernel drivers, an application programming interface (API) library and utility programs for supporting sound and don’t uninstall it unless you know what you are doing. pipewire is a server for handling audio and video streams.

nonetheless the most important thing is “is your audio working now?? :wink:

nope! but i think we’re one step closer, because going into the audio tab i no longer get dummy audio. instead, i get this:

i can’t switch the profile on, theres no selection for it

@rhea, please, don’t open a new thread to the same subject again - this is not helpful and against the forum rules.

1 Like

update… my bluetooth earphones work. they werent made to connect to pcs so the sound is a little sketchy but they work, both for output and for input. i cant begin to imagine why or how

another update: i went to /etc/modprobe.d and created two files: alsa-base.conf and blacklist.conf
the contents of alsa-base.conf are:

options snd-hda-intel model=auto
options snd-hda-intel dmic_detect=0

and the contents of blacklist.conf are:

blacklist snd_soc_skl

and now, the audio tab looks like this:


i still get no output from any of these, though, at least none that i can hear; when i went to youtube and played some music it seemed like it registered as output (like… the little sound bar went up and down. yknow)

is there no hope for this?

ok well my laptop bricked so i emded up getting rid of manjaro. thank you for the help everyone, i hope this post can Somehow help for posterity or something (i dont think it will though)