Inactive sound card

sorry for another post so soon btw, if this isnt appropriate ill take it down
apparently, i can’t activate my sound card, there is no option in the drop down menu to turn the profile on:

System:
  Kernel: 5.15.7-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/boot/vmlinuz-5.15-x86_64
    root=UUID=a73e276e-c6af-48b4-b7ca-dd7c73fdade5 rw quiet apparmor=1
    security=apparmor udev.log_priority=3
  Desktop: KDE Plasma 5.23.4 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM
    Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: HUAWEI product: NBLB-WAX9N v: M1070
    serial: <superuser required>
  Mobo: HUAWEI model: NBLB-WAX9N-PCB-B2 v: M1070
    serial: <superuser required> UEFI: HUAWEI v: 1.35 date: 06/23/2021
Battery:
  ID-1: BAT1 charge: 15.8 Wh (28.2%) condition: 56.1/55.3 Wh (101.5%)
    volts: 15.0 min: 15.3 model: Sunwoda-H HB4692Z9ECW-41 type: Li-ion
    serial: <filter> status: Discharging cycles: 2
Memory:
  RAM: total: 7.51 GiB used: 2.74 GiB (36.5%)
  RAM Report:
    permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i5-10210U bits: 64 type: MT MCP
    arch: Comet/Whiskey Lake note: check family: 6 model-id: 0x8E (142)
    stepping: 0xC (12) microcode: 0xEA
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
    L1: 256 KiB desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB
    L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 974 high: 1000 min/max: 400/4200 scaling:
    driver: intel_pstate governor: powersave cores: 1: 1000 2: 1000 3: 1000
    4: 991 5: 1000 6: 1000 7: 903 8: 900 bogomips: 33615
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat
    arch_capabilities arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt
    cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts
    epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr
    ht hwp hwp_act_window hwp_epp hwp_notify ibpb ibrs ibrs_enhanced ida
    intel_pt invpcid invpcid_single lahf_lm lm mca mce md_clear mmx monitor
    movbe mpx msr mtrr nonstop_tsc nopl nx pae pat pbe pcid pclmulqdq pdcm
    pdpe1gb pebs pge pln pni popcnt pse pse36 pts rdrand rdseed rdtscp
    rep_good sdbg sep sgx smap smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp
    syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx vnmi
    vpid x2apic xgetbv1 xsave xsavec xsaveopt xsaves xtopology xtpr
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds mitigation: TSX disabled
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CometLake-U GT2 [UHD Graphics] vendor: QUANTA driver: i915
    v: kernel bus-ID: 00:02.0 chip-ID: 8086:9b41 class-ID: 0300
  Device-2: Quanta HD Camera type: USB driver: uvcvideo bus-ID: 1-6:2
    chip-ID: 0408:1042 class-ID: fe01 serial: <filter>
  Display: x11 server: X.org 1.21.1.2 compositor: kwin_x11 driver:
    loaded: modesetting alternate: fbdev,vesa resolution: <missing: xdpyinfo>
  Message: Unable to show advanced data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Comet Lake PCH-LP cAVS vendor: QUANTA
    driver: sof-audio-pci-intel-cnl
    alternate: snd_hda_intel,snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:02c8 class-ID: 0401
  Sound Server-1: ALSA v: k5.15.7-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: no
  Sound Server-4: PipeWire v: 0.3.40 running: yes
Network:
  Device-1: Intel Comet Lake PCH-LP CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:02f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: dynamic noprefixroute scope: global
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth 9460/9560 Jefferson Peak (JfP) type: USB
    driver: btusb v: 0.8 bus-ID: 1-10:3 chip-ID: 8087:0aaa class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 476.94 GiB used: 9.97 GiB (2.1%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital
    model: PC SN530 SDBPNPZ-512G size: 476.94 GiB block-size: physical: 512 B
    logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 21117000 temp: 35.9 C scheme: GPT
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 476.64 GiB size: 468.09 GiB (98.21%) used: 9.97 GiB (2.1%)
    fs: ext4 dev: /dev/nvme0n1p2 maj-min: 259:2 label: N/A
    uuid: a73e276e-c6af-48b4-b7ca-dd7c73fdade5
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 288 KiB (0.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
    label: NO_LABEL uuid: 595B-2C24
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0
    speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900
  Device-1: 1-6:2 info: Quanta HD Camera type: Video driver: uvcvideo
    interfaces: 3 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0408:1042
    class-ID: fe01 serial: <filter>
  Device-2: 1-10:3 info: Intel Bluetooth 9460/9560 Jefferson Peak (JfP)
    type: Bluetooth driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s
    power: 100mA chip-ID: 8087:0aaa class-ID: e001
  Hub-2: 2-0:1 info: Super-speed hub ports: 6 rev: 3.1 speed: 10 Gb/s
    chip-ID: 1d6b:0003 class-ID: 0900
Sensors:
  System Temperatures: cpu: 41.0 C pch: 36.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 267 Uptime: 11m wakeups: 1 Init: systemd v: 249 tool: systemctl
  Compilers: gcc: 11.1.0 Packages: pacman: 1213 lib: 333 flatpak: 0 Shell: Zsh
  v: 5.8 default: Bash v: 5.1.12 running-in: konsole inxi: 3.3.11

Hi again @rhea,

According to

installing sof-firmware solved the problem. So try reinstalling it now that the profile is recognized:

pamac reinstall sof-firmware

Also, see here:

That information would help.

try this: sudo alsactl restore

check if pipewire running or not: systemctl --user status pipewire-media-session

also give output of pactl list cards

just a hit and trial way: pactl select-card-profile (then press tab to get whichever sound card is available)

reinstalling sof firmware did not help. here’s the alsamixer one, just in case:


and here is amixer’s output:

Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Dmic0',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 70
  Front Left: Capture 50 [71%] [0.00dB] [on]
  Front Right: Capture 50 [71%] [0.00dB] [on]
Simple mixer control 'Dmic1 2nd',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 70
  Front Left: Capture 50 [71%] [0.00dB]
  Front Right: Capture 50 [71%] [0.00dB]
Simple mixer control 'PGA2.0 2 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA3.0 3 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA4.0 4 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]

@ishaanbhimwal i havent rebooted yet, but alsactl doesnt seem to have done anything, checking for pipeline gives me this:

Unit pipewire-media-session.service could not be found.

here is pactl’s output:

Card #41
        Name: alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic
        Driver: alsa
        Owner Module: n/a
        Properties:
                api.acp.auto-port = "false"
                api.acp.auto-profile = "false"
                api.alsa.card = "0"
                api.alsa.card.longname = "HUAWEI-NBLB_WAX9N-M1070-NBLB_WAX9N_PCB_B2"
                api.alsa.card.name = "sof-hda-dsp"
                api.alsa.path = "hw:0"
                api.alsa.use-acp = "true"
                api.dbus.ReserveDevice1 = "Audio0"
                device.api = "alsa"
                device.bus = "pci"
                device.bus_path = "pci-0000:00:1f.3-platform-skl_hda_dsp_generic"
                device.description = "Comet Lake PCH-LP cAVS"
                device.enum.api = "udev"
                device.icon_name = "audio-card-analog-pci"
                device.name = "alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic"
                device.nick = "sof-hda-dsp"
                device.plugged.usec = "3428622"
                device.product.id = "712"
                device.product.name = "Comet Lake PCH-LP cAVS"
                device.subsystem = "sound"
                device.sysfs.path = "/sys/devices/pci0000:00/0000:00:1f.3/skl_hda_dsp_generic/sound/card0"
                device.vendor.id = "32902"
                device.vendor.name = "Intel Corporation"
                media.class = "Audio/Device"
                factory.id = "14"
                client.id = "33"
                object.id = "41"
                object.path = "alsa:pcm:0"
                alsa.card = "0"
                alsa.card_name = "sof-hda-dsp"
                alsa.long_card_name = "HUAWEI-NBLB_WAX9N-M1070-NBLB_WAX9N_PCB_B2"
                alsa.driver_name = "snd_soc_skl_hda_dsp"
                device.string = "0"
        Profiles:
                off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
        Active Profile: off

and when trying to select card profile, it tells me no valid command specified. pressing tab either while writing the command or after does nothing

have you rebooted once after installing manjaro-pipewire??

Is pipewire even installed?

$ pamac search pipewire
[...]
pipewire-media-session                                                                                                                                                                                        [Installed] 1:0.4.1-1                extra
Example session manager for PipeWire
pipewire                                                                                                                                                                                                      [Installed] 1:0.3.40-1               extra
Low-latency audio/video router and processor

yes, many times, i meant that i hadnt rebooted after restore

@Mirdarthos i suppose this means it is?

wireplumber                                                                                                                                                                                                [Installed] 0.4.5-2     extra 
    Session / policy manager implementation for PipeWire
libpipewire02                                                                                                                                                                                                          0.2.7-2     extra 
    Low-latency audio/video router and processor - legacy client library
lib32-pipewire-v4l2                                                                                                                                                                                                    1:0.3.40-1  multilib 
    Low-latency audio/video router and processor - 32-bit client library - V4L2 interceptor
lib32-pipewire-jack                                                                                                                                                                                                    1:0.3.40-1  multilib 
    Low-latency audio/video router and processor - 32-bit client library - JACK support
manjaro-pipewire                                                                                                                                                                                           [Installed] 20211001-1  extra 
    Manjaro meta package for complete PipeWire support.
lib32-pipewire                                                                                                                                                                                             [Installed] 1:0.3.40-1  multilib 
    Low-latency audio/video router and processor - 32-bit client library
gst-plugin-pipewire                                                                                                                                                                                        [Installed] 1:0.3.40-1  extra 
    Multimedia graph framework - pipewire plugin
pipewire-v4l2                                                                                                                                                                                                          1:0.3.40-1  extra 
    Low-latency audio/video router and processor - V4L2 interceptor
pipewire-media-session-docs                                                                                                                                                                                            1:0.4.1-1   extra 
    Example session manager for PipeWire - documentation
pipewire-media-session                                                                                                                                                                                                 1:0.4.1-1   extra 
    Example session manager for PipeWire
pipewire-docs                                                                                                                                                                                                          1:0.3.40-1  extra 
    Low-latency audio/video router and processor - documentation
pipewire-zeroconf                                                                                                                                                                                          [Installed] 1:0.3.40-1  extra 
    Low-latency audio/video router and processor - Zeroconf support
pipewire-pulse                                                                                                                                                                                             [Installed] 1:0.3.40-1  extra 
    Low-latency audio/video router and processor - PulseAudio replacement
pipewire-jack                                                                                                                                                                                              [Installed] 1:0.3.40-1  extra 
    Low-latency audio/video router and processor - JACK support
pipewire-alsa                                                                                                                                                                                              [Installed] 1:0.3.40-1  extra 
    Low-latency audio/video router and processor - ALSA configuration
pipewire                                                                                                                                                                                                   [Installed] 1:0.3.40-1  extra 
    Low-latency audio/video router and processor

Take note, please:
I know less than average about this. I don’t even have speakers attached to my PC. So this might not work at all.

Considering this:

Along with the fact that yours doesn’t show as [Installed] and mine does:

$ pamac search pipewire
[...]
pipewire-media-session                                                                                                                                                                                        [Installed] 1:0.4.1-1                extra
Example session manager for PipeWire
pipewire                                                                                                                                                                                                      [Installed] 1:0.3.40-1               extra
Low-latency audio/video router and processor

Perhaps you should install it:

pamac install pipewire-media-session

Once again, I do not know if this’ll work or if it will bork something, instead. So procede at own risk!

pipewire is installed. lets enable the service

systemctl --user enable pipewire pipewire-pulse pipewire-media-session

reboot and enter speaker-test -c2 to check if you get any audio ouput.

:crossed_fingers:

nothing changed!

@ishaanbhimwal i did everything and speaker test still gives me nothing, although i can see it on playable streams

OK, I’m out of ideas. Sorry!

:sob:

that’s okay, but is there any chance you can guess what the problem actually is?

a Driver? Or something completely different. :man_shrugging:

any chance that installing bedrock to get drivers could work?

i was looking at something last night related to ubuntu-specific commands… it was late so i dont remember a lot but it seemed like it would fit at the time

If you can get the website, perhaps we can look? But I, personally, have no idea.

found some related threads on the forum:

your last option is to contact @nikgnomic

1 Like

i believe only pipewire is on my laptop right now, as pulseaudio itself doesnt seem to be installed
i’d like to ask something else though, lookign online many people are talking about the snd_hda_intel driver, not the one that my system apparently uses:

Audio:
  Device-1: Intel Comet Lake PCH-LP cAVS vendor: QUANTA
    driver: sof-audio-pci-intel-cnl
    alternate: snd_hda_intel,snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
    chip-ID: 8086:02c8 class-ID: 0401
  Sound Server-1: ALSA v: k5.15.7-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: no
  Sound Server-4: PipeWire v: 0.3.40 running: yes

is there a way to set snd_hda_intel as the driver in use, as opposed to sof-audio-pci-intel-cnl?

i found this… although i fear its of no use to me, since when i used pulseaudio i would only get a dummy output

ive got a matebook k14 with an intel i5, and every distro ive tried so far doesnt recognize its internal sound card, manjaro included, and i only get dummy output. i have already installed sof-firmware and tried pulseaudio -k. here are some outputs:

aplay -l
aplay: device_list:274: no soundcards found…

part of inxi -F:
Audio:
Device-1: Intel Comet Lake PCH-LP cAVS driver: sof-audio-pci-intel-cnl
Sound Server-1: ALSA v: k5.15.7-1-MANJARO running: yes
Sound Server-2: PulseAudio v: 15.0 running: yes
Sound Server-3: PipeWire v: 0.3.40 running: yes

i cant think of anything else to fix this, but if its any worth, the sound driver used to be something along the lines of snd_hda_intel yesterday… i have done nothing to change this, at least not knowingly

im new to linux so i’d appreciate any extra help with commands and such

Hi @rhea, and welcome!

Please see [HowTo] Provide System Information, and, if applicable, see [HowTo] post screenshots and links