Importing openvpn configuration files results in vpn not connecting

I use express vpn. I downloaded their open vpn configuration files and put in the username and password keys. When I try to connect from the status bar I get a message stating the service providing the vpn connection was stopped. Am I doing something wrong? On Pinebook pro.

You know, for some reason rebooting my PBP and taking the same steps as I did before seemed to fix my problem.