HP Spectre 2020 No sound output

Good evening,

Manjaro noob here!

I installed it a few days ago on my laptop and I’ve been struggling to have audio since then. I searched on the forum and tried many solutions but nothing worked. I’m out of ideas so any help would be greatly appreciated!

Here is my inxi -Fazy:

System:
  Kernel: 5.14.10-1-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.14-x86_64
  root=UUID=2acb3638-fd86-4cc0-8be0-1b3cd6f6a982 rw quiet splash apparmor=1
  security=apparmor udev.log_priority=3 snd-intel-dspcfg.dsp_driver=0
  i915.enable_dcpd_backlight=0
  Desktop: GNOME 40.5 tk: GTK 3.24.30 wm: gnome-shell dm: GDM 40.1
  Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Convertible System: HP product: HP Spectre x360 Convertible 15-eb0xxx
  v: N/A serial: <filter> Chassis: type: 31 serial: <filter>
  Mobo: HP model: 86E8 v: 01.77 serial: <filter> UEFI: AMI v: F.12
  date: 07/30/2021
Battery:
  ID-1: BAT0 charge: 68.0 Wh (100.0%) condition: 68.0/68.0 Wh (100.0%)
  volts: 13.0 min: 11.6 model: HP Primary type: Li-ion serial: <filter>
  status: Full cycles: 28
  Device-1: hid-0018:04F3:2A54.0001-battery model: ELAN2514:00 04F3:2A54
  serial: N/A charge: N/A status: N/A
CPU:
  Info: 6-Core model: Intel Core i7-10750H bits: 64 type: MT MCP
  arch: Comet Lake family: 6 model-id: A5 (165) stepping: 2 microcode: EA
  cache: L2: 12 MiB
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 bogomips: 62431
  Speed: 800 MHz min/max: 800/5000 MHz Core speeds (MHz): 1: 800 2: 2525
  3: 1956 4: 1290 5: 1323 6: 952 7: 800 8: 800 9: 800 10: 800 11: 800 12: 800
  Vulnerabilities: Type: itlb_multihit status: KVM: VMX unsupported
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
  mitigation: Speculative Store Bypass disabled via prctl and seccomp
  Type: spectre_v1
  mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel CometLake-H GT2 [UHD Graphics] vendor: Hewlett-Packard
  driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:9bc4 class-ID: 0300
  Device-2: NVIDIA TU117M [GeForce GTX 1650 Ti Mobile] vendor: Hewlett-Packard
  driver: nvidia v: 470.63.01 alternate: nouveau,nvidia_drm bus-ID: 01:00.0
  chip-ID: 10de:1f95 class-ID: 0300
  Display: x11 server: X.org 1.20.13 compositor: gnome-shell driver:
  loaded: modesetting,nvidia alternate: fbdev,nouveau,nv,vesa
  resolution: <missing: xdpyinfo>
  OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 21.2.3
  direct render: Yes
Audio:
  Device-1: Intel Comet Lake PCH cAVS vendor: Hewlett-Packard
  driver: sof-audio-pci-intel-cnl
  alternate: snd_hda_intel,snd_soc_skl,snd_sof_pci_intel_cnl bus-ID: 00:1f.3
  chip-ID: 8086:06c8 class-ID: 0401
  Device-2: NVIDIA vendor: Hewlett-Packard driver: snd_hda_intel v: kernel
  bus-ID: 01:00.1 chip-ID: 10de:10fa class-ID: 0403
  Sound Server-1: ALSA v: k5.14.10-1-MANJARO running: yes
  Sound Server-2: JACK v: 1.9.19 running: no
  Sound Server-3: PulseAudio v: 15.0 running: yes
  Sound Server-4: PipeWire v: 0.3.38 running: no
Network:
  Device-1: Intel Comet Lake PCH CNVi WiFi driver: iwlwifi v: kernel
  bus-ID: 00:14.3 chip-ID: 8086:06f0 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8
  bus-ID: 1-14:3 chip-ID: 8087:0026 class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 1 state: up address: see --recommends
RAID:
  Hardware-1: Intel Device driver: ahci v: 3.0 port: 4060 bus-ID: 00:17.0
  chip-ID: 8086:06d7 rev: class-ID: 0104
Drives:
  Local Storage: total: 981.12 GiB used: 18.01 GiB (1.8%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Intel model: HBRPEKNX0203AH
  size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 15.8 Gb/s
  lanes: 2 type: SSD serial: <filter> rev: HPS2 temp: 34.9 C scheme: GPT
  ID-2: /dev/nvme1n1 maj-min: 259:8 vendor: Intel model: HBRPEKNX0203AHO
  size: 27.25 GiB block-size: physical: 512 B logical: 512 B speed: 15.8 Gb/s
  lanes: 2 type: SSD serial: <filter> rev: HPS3 temp: 47.9 C scheme: GPT
Partition:
  ID-1: / raw-size: 175.09 GiB size: 171.28 GiB (97.83%)
  used: 17.9 GiB (10.5%) fs: ext4 dev: /dev/nvme0n1p7 maj-min: 259:7
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
  used: 105.3 MiB (41.1%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
Swap:
  Alert: No swap data was found.
Sensors:
  System Temperatures: cpu: 57.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 370 Uptime: 6m wakeups: 211 Memory: 15.25 GiB
  used: 2.69 GiB (17.7%) Init: systemd v: 249 tool: systemctl Compilers:
  gcc: N/A Packages: pacman: 1154 lib: 315 flatpak: 0 snap: 0 Shell: Zsh
  v: 5.8 running-in: gnome-terminal inxi: 3.3.08

Finally there’s a wiki post for that laptop.
https://wiki.archlinux.org/title/HP_Spectre_x360_(2020)#Audio

1 Like

Hello Jtyle6,

Yes, I’ve stumbled upon this page. I’ve installed alsa-firmware, sof-firmware and alsa-ucm-conf. Yet still no sound after a reboot… This is what I see in Pavucontrol


Something that may or may not be of help that I found… Inputting sysdefault in alsamixer as the peripheral name brought me to the Nvidia GPU chip instead of sof-hda-dsp.


Please post more information about PulseAudio

pacmd dump

and information about ALSA audio settings

amixer --card=1

Here is

pacmd dump
### Configuration dump generated at Fri Oct 29 14:22:26 2021

load-module module-device-restore
load-module module-stream-restore
load-module module-card-restore
load-module module-augment-properties
load-module module-switch-on-port-available
load-module module-udev-detect
load-module module-alsa-card device_id="0" name="pci-0000_01_00.1" card_name="alsa_card.pci-0000_01_00.1" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-alsa-card device_id="1" name="pci-0000_00_1f.3-platform-skl_hda_dsp_generic" card_name="alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1"
load-module module-jackdbus-detect channels=2
load-module module-bluetooth-policy
load-module module-bluetooth-discover
load-module module-bluez5-discover
load-module module-dbus-protocol
load-module module-native-protocol-unix
load-module module-gsettings
load-module module-default-device-restore
load-module module-always-sink
load-module module-intended-roles
load-module module-suspend-on-idle
load-module module-console-kit
load-module module-systemd-login
load-module module-position-event-sounds
load-module module-role-cork
load-module module-filter-heuristics
load-module module-filter-apply
load-module module-cli-protocol-unix

set-sink-volume alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink 0x10000
set-sink-mute alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink no
suspend-sink alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink yes
set-sink-volume alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink 0x10000
set-sink-mute alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink no
suspend-sink alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink yes
set-sink-volume alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink 0x10000
set-sink-mute alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink no
suspend-sink alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink yes
set-sink-volume alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink 0x725a
set-sink-mute alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink no
suspend-sink alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink yes

set-source-volume alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink.monitor 0xfde0
set-source-mute alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink.monitor no
suspend-source alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_5__sink.monitor yes
set-source-volume alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink.monitor 0x10000
set-source-mute alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink.monitor no
suspend-source alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_4__sink.monitor yes
set-source-volume alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink.monitor 0x10000
set-source-mute alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink.monitor no
suspend-source alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_3__sink.monitor yes
set-source-volume alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink.monitor 0x10000
set-source-mute alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink.monitor no
suspend-source alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink.monitor yes
set-source-volume alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__source 0xffff
set-source-mute alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__source no
suspend-source alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__source yes
set-source-volume alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_6__source 0x725a
set-source-mute alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_6__source no
suspend-source alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_6__source yes

set-card-profile alsa_card.pci-0000_01_00.1 off
set-card-profile alsa_card.pci-0000_00_1f.3-platform-skl_hda_dsp_generic HiFi

set-default-sink alsa_output.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp__sink
set-default-source alsa_input.pci-0000_00_1f.3-platform-skl_hda_dsp_generic.HiFi__hw_sofhdadsp_6__source

### EOF

and here is

amixer --card=1
Simple mixer control 'Master',0
  Capabilities: pvolume pvolume-joined pswitch pswitch-joined
  Playback channels: Mono
  Limits: Playback 0 - 87
  Mono: Playback 59 [68%] [-21.00dB] [on]
Simple mixer control 'Headphone',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 57 [66%] [-22.50dB] [off]
  Front Right: Playback 57 [66%] [-22.50dB] [off]
Simple mixer control 'Speaker',0
  Capabilities: pvolume pswitch
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 87
  Mono:
  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]
Simple mixer control 'Mic Boost',0
  Capabilities: volume
  Playback channels: Front Left - Front Right
  Capture channels: Front Left - Front Right
  Limits: 0 - 3
  Front Left: 0 [0%] [0.00dB]
  Front Right: 0 [0%] [0.00dB]
Simple mixer control 'IEC958',0
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',1
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'IEC958',2
  Capabilities: pswitch pswitch-joined
  Playback channels: Mono
  Mono: Playback [on]
Simple mixer control 'Capture',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 63
  Front Left: Capture 63 [100%] [30.00dB] [on]
  Front Right: Capture 63 [100%] [30.00dB] [on]
Simple mixer control 'Auto-Mute Mode',0
  Capabilities: enum
  Items: 'Disabled' 'Enabled'
  Item0: 'Disabled'
Simple mixer control 'Dmic0',0
  Capabilities: cvolume cswitch
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 70
  Front Left: Capture 49 [70%] [-1.00dB] [on]
  Front Right: Capture 49 [70%] [-1.00dB] [on]
Simple mixer control 'Dmic1 2nd',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 70
  Front Left: Capture 50 [71%] [0.00dB]
  Front Right: Capture 50 [71%] [0.00dB]
Simple mixer control 'PGA1.0 1 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA2.0 2 Master',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 80
  Front Left: Capture 50 [62%] [0.00dB]
  Front Right: Capture 50 [62%] [0.00dB]
Simple mixer control 'PGA3.0 3 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA4.0 4 Master',0
  Capabilities: cvolume
  Capture channels: Front Left - Front Right
  Limits: Capture 0 - 80
  Front Left: Capture 50 [62%] [0.00dB]
  Front Right: Capture 50 [62%] [0.00dB]
Simple mixer control 'PGA7.0 7 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA8.0 8 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]
Simple mixer control 'PGA9.0 9 Master',0
  Capabilities: pvolume
  Playback channels: Front Left - Front Right
  Limits: Playback 0 - 32
  Mono:
  Front Left: Playback 32 [100%] [0.00dB]
  Front Right: Playback 32 [100%] [0.00dB]

All output Sinks are shown as unmuted in PulseAudio

ALSA Audio control for Speaker output appears to be ok, unmuted and 100% level

Simple mixer control 'Speaker',0

  Front Left: Playback 87 [100%] [0.00dB] [on]
  Front Right: Playback 87 [100%] [0.00dB] [on]

But ALSA Headphone is shown as muted 0% level

Simple mixer control 'Headphone',0

  Front Left: Playback 57 [66%] [-22.50dB] [off]
  Front Right: Playback 57 [66%] [-22.50dB] [off]

I suggest using this command to unmute and turn up audio to Headphone jack

amixer --card=1 sset Headphone 90% unmute

and this command to clear PulseAudio cookie any audio level settings saved to PulseAudio databases

rm ~/.config/pulse/cookie ~/.config/pulse/*.tdb

and then reboot system to reload audio devices