I give up... Dual Monitor on GTX 1650

I’m sure I am doing something wrong but after about 6 hours… I give up and need help.
My 2nd monitor on my HDMi is no longer working.

pure newbie here…

I had Manjaro KDE/Plasma working fine till this morning running 15.13
but I need VirtualBox to run… that gave me issues. so I installed a lower kernel… 15.10
VirtualBox runs great but now I lost my dual monitor… not sure why?

I even rebooted to the 15.13 but still no dual monitor. again… dual monitor worked great this morning and I tried different cables & different monitors and nothing.

I’m running a laptop with nVidia GTX1650 and I’ve tried a lot of different things but nothing. ugghh
help please…

How do I get my External Monitor (HDMi) to work again?

Carlos

System:
  Kernel: 5.13.19-2-MANJARO x86_64 bits: 64 compiler: gcc v: 11.1.0 
  parameters: BOOT_IMAGE=/boot/vmlinuz-5.13-x86_64 
  root=UUID=9c327da3-f41d-4be7-a31f-8bb91f4b5453 rw quiet apparmor=1 
  security=apparmor udev.log_priority=3 
  Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 wm: kwin_x11 vt: 1 dm: SDDM 
  Distro: Manjaro Linux base: Arch Linux 
Machine:
  Type: Laptop System: Acer product: Nitro AN517-52 v: V1.10 serial: <filter> 
  Mobo: CML model: Karoq_CMS v: V1.10 serial: <filter> UEFI: Insyde v: 1.10 
  date: 11/19/2020 
Battery:
  ID-1: BAT1 charge: 56.2 Wh (99.8%) condition: 56.3/57.5 Wh (97.9%) 
  volts: 17.2 min: 15.4 model: LGC AP18E8M type: Li-ion serial: <filter> 
  status: Unknown 
Memory:
  RAM: total: 15.46 GiB used: 3.13 GiB (20.3%) 
  RAM Report: permissions: Unable to run dmidecode. Root privileges required. 
CPU:
  Info: Quad Core model: Intel Core i5-10300H bits: 64 type: MT MCP 
  arch: Comet Lake family: 6 model-id: A5 (165) stepping: 2 microcode: EA 
  cache: L2: 8 MiB bogomips: 40009 
  Speed: 900 MHz min/max: 800/4500 MHz Core speeds (MHz): 1: 900 2: 900 3: 858 
  4: 800 5: 885 6: 800 7: 800 8: 800 
  Flags: 3dnowprefetch abm acpi adx aes aperfmperf apic arat arch_capabilities 
  arch_perfmon art avx avx2 bmi1 bmi2 bts clflush clflushopt cmov constant_tsc 
  cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64 dtherm dts epb ept ept_ad erms 
  est f16c flexpriority flush_l1d fma fpu fsgsbase fxsr ht hwp hwp_act_window 
  hwp_epp hwp_notify ibpb ibrs ibrs_enhanced ida intel_pt invpcid 
  invpcid_single lahf_lm lm mca mce md_clear mmx monitor movbe mpx msr mtrr 
  nonstop_tsc nopl nx ospke pae pat pbe pcid pclmulqdq pdcm pdpe1gb pebs pge 
  pku pln pni popcnt pse pse36 pts rdrand rdseed rdtscp rep_good sdbg sep smap 
  smep ss ssbd sse sse2 sse4_1 sse4_2 ssse3 stibp syscall tm tm2 tpr_shadow 
  tsc tsc_adjust tsc_deadline_timer vme vmx vnmi vpid x2apic xgetbv1 xsave 
  xsavec xsaveopt xsaves xtopology xtpr 
  Vulnerabilities: Type: itlb_multihit status: KVM: Split huge pages 
  Type: l1tf status: Not affected 
  Type: mds status: Not affected 
  Type: meltdown status: Not affected 
  Type: spec_store_bypass 
  mitigation: Speculative Store Bypass disabled via prctl and seccomp 
  Type: spectre_v1 
  mitigation: usercopy/swapgs barriers and __user pointer sanitization 
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling 
  Type: srbds status: Not affected 
  Type: tsx_async_abort status: Not affected 
Graphics:
  Device-1: Intel CometLake-H GT2 [UHD Graphics] vendor: Acer Incorporated ALI 
  driver: i915 v: kernel bus-ID: 00:02.0 chip-ID: 8086:9bc4 class-ID: 0300 
  Device-2: NVIDIA TU117M vendor: Acer Incorporated ALI driver: nvidia 
  v: 470.63.01 alternate: nouveau,nvidia_drm bus-ID: 01:00.0 
  chip-ID: 10de:1f99 class-ID: 0300 
  Device-3: Quanta HD User Facing type: USB driver: uvcvideo bus-ID: 1-5:3 
  chip-ID: 0408:a061 class-ID: 0e02 
  Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: 
  loaded: modesetting display-ID: :0 screens: 1 
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2") 
  s-diag: 582mm (22.9") 
  Monitor-1: eDP-1 res: 1920x1080 hz: 60 dpi: 128 size: 382x215mm (15.0x8.5") 
  diag: 438mm (17.3") 
  OpenGL: renderer: Mesa Intel UHD Graphics (CML GT2) v: 4.6 Mesa 21.2.2 
  direct render: Yes 
Audio:
  Device-1: Intel Comet Lake PCH cAVS vendor: Acer Incorporated ALI 
  driver: snd_hda_intel v: kernel alternate: snd_soc_skl,snd_sof_pci_intel_cnl 
  bus-ID: 00:1f.3 chip-ID: 8086:06c8 class-ID: 0403 
  Device-2: NVIDIA vendor: Acer Incorporated ALI driver: snd_hda_intel 
  v: kernel bus-ID: 01:00.1 chip-ID: 10de:10fa class-ID: 0403 
  Sound Server-1: ALSA v: k5.13.19-2-MANJARO running: yes 
  Sound Server-2: JACK v: 1.9.19 running: no 
  Sound Server-3: PulseAudio v: 15.0 running: yes 
  Sound Server-4: PipeWire v: 0.3.37 running: yes 
Network:
  Device-1: Intel Comet Lake PCH CNVi WiFi driver: iwlwifi v: kernel 
  port: 5000 bus-ID: 00:14.3 chip-ID: 8086:06f0 class-ID: 0280 
  IF: wlp0s20f3 state: up mac: <filter> 
  IP v4: <filter> type: dynamic noprefixroute scope: global 
  broadcast: <filter> 
  IP v6: <filter> type: noprefixroute scope: link 
  Device-2: Realtek vendor: Acer Incorporated ALI driver: r8169 v: kernel 
  port: 3000 bus-ID: 06:00.0 chip-ID: 10ec:2600 class-ID: 0200 
  IF: enp6s0 state: down mac: <filter> 
  WAN IP: <filter> 
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 
  bus-ID: 1-14:4 chip-ID: 8087:0026 class-ID: e001 
  Report: rfkill ID: hci0 rfk-id: 2 state: up address: see --recommends 
Logical:
  Message: No logical block device data found. 
RAID:
  Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci 
  v: 3.0 port: 5060 bus-ID: 00:17.0 chip-ID: 8086.282a rev: class-ID: 0104 
Drives:
  Local Storage: total: 465.76 GiB used: 27.18 GiB (5.8%) 
  SMART Message: Unable to run smartctl. Root privileges required. 
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 870 EVO 500GB 
  size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s 
  type: SSD serial: <filter> rev: 1B6Q scheme: GPT 
  Message: No optical or floppy data found. 
Partition:
  ID-1: / raw-size: 465.46 GiB size: 457.09 GiB (98.20%) 
  used: 27.18 GiB (5.9%) fs: ext4 dev: /dev/sda2 maj-min: 8:2 label: N/A 
  uuid: 9c327da3-f41d-4be7-a31f-8bb91f4b5453 
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%) 
  used: 288 KiB (0.1%) fs: vfat dev: /dev/sda1 maj-min: 8:1 label: NO_LABEL 
  uuid: 391A-437F 
Swap:
  Alert: No swap data was found. 
Unmounted:
  Message: No unmounted partitions found. 
USB:
  Hub-1: 1-0:1 info: Full speed (or root) Hub ports: 16 rev: 2.0 
  speed: 480 Mb/s chip-ID: 1d6b:0002 class-ID: 0900 
  Device-1: 1-3:2 info: MosArt 2.4G Keyboard Mouse type: Keyboard,Mouse 
  driver: hid-generic,usbhid interfaces: 2 rev: 1.1 speed: 12 Mb/s 
  power: 100mA chip-ID: 062a:5918 class-ID: 0301 
  Device-2: 1-5:3 info: Quanta HD User Facing type: Video driver: uvcvideo 
  interfaces: 2 rev: 2.0 speed: 480 Mb/s power: 500mA chip-ID: 0408:a061 
  class-ID: 0e02 
  Device-3: 1-14:4 info: Intel AX201 Bluetooth type: Bluetooth driver: btusb 
  interfaces: 2 rev: 2.0 speed: 12 Mb/s power: 100mA chip-ID: 8087:0026 
  class-ID: e001 
  Hub-2: 2-0:1 info: Full speed (or root) Hub ports: 8 rev: 3.1 speed: 10 Gb/s 
  chip-ID: 1d6b:0003 class-ID: 0900 
Sensors:
  System Temperatures: cpu: 50.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 278 Uptime: 22m wakeups: 1 Init: systemd v: 249 tool: systemctl 
  Compilers: gcc: 11.1.0 Packages: 1380 note: see --pkg pacman: 1366 lib: 371 
  flatpak: 0 snap: 14 Shell: Zsh v: 5.8 default: Bash v: 5.1.8 
  running-in: konsole inxi: 3.3.06 

Welcome to the forum! :wave:

Please post your system info as outlined here: