I cant see my ethernet interface on my HP ellitebook 820 g1

Cool. What happens when you load it:

sudo modprobe -a e1000e

nothing happend in terminal

That’s good. In Linux, silence is golden, AFAIK. Please provide the output of:

inxi --admin --verbosity=7 --filter --no-host --width

…again.

okay here it goes

System:
  Kernel: 6.1.53-1-MANJARO arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: acpi_pm
    parameters: BOOT_IMAGE=/boot/vmlinuz-6.1-x86_64
    root=UUID=1d898755-3c82-4b80-ae20-8679004788a9 rw quiet splash
    udev.log_priority=3
  Desktop: KDE Plasma v: 5.27.8 tk: Qt v: 5.15.10 wm: kwin_wayland vt: 1
    dm: SDDM Distro: Manjaro Linux base: Arch Linux
Machine:
  Type: Laptop System: Hewlett-Packard product: HP EliteBook 820 G1
    v: A3009DD10303 serial: <superuser required> Chassis: type: 10
    serial: <superuser required>
  Mobo: Hewlett-Packard model: 1991 v: KBC Version 15.59
    serial: <superuser required> BIOS: Hewlett-Packard v: L71 Ver. 01.49
    date: 02/24/2020
Battery:
  ID-1: BAT0 charge: 38.6 Wh (100.0%) condition: 38.6/38.6 Wh (100.0%)
    volts: 12.5 min: 11.1 model: Hewlett-Packard Primary type: Li-ion
    serial: <filter> status: full
Memory:
  System RAM: total: 12 GiB note: est. available: 11.12 GiB
    used: 5.45 GiB (49.0%)
  RAM Report: permissions: Unable to run dmidecode. Root privileges required.
CPU:
  Info: model: Intel Core i7-4600U bits: 64 type: MT MCP arch: Haswell
    gen: core 4 level: v3 note: check built: 2013-15 process: Intel 22nm
    family: 6 model-id: 0x45 (69) stepping: 1 microcode: 0x26
  Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
    L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
    L3: 4 MiB desc: 1x4 MiB
  Speed (MHz): avg: 919 high: 1255 min/max: 800/3300 scaling:
    driver: intel_cpufreq governor: schedutil cores: 1: 1255 2: 805 3: 807 4: 811
    bogomips: 21561
  Flags: abm acpi aes aperfmperf apic arat arch_perfmon avx avx2 bmi1 bmi2
    bts clflush cmov constant_tsc cpuid cpuid_fault cx16 cx8 de ds_cpl dtes64
    dtherm dts epb ept ept_ad erms est f16c flexpriority flush_l1d fma fpu
    fsgsbase fxsr ht ibpb ibrs ida invpcid invpcid_single lahf_lm lm mca mce
    md_clear mmx monitor movbe msr mtrr nonstop_tsc nopl nx pae pat pbe pcid
    pclmulqdq pdcm pdpe1gb pebs pge pln pni popcnt pse pse36 pti pts rdrand
    rdtscp rep_good sdbg sep smep smx ss ssbd sse sse2 sse4_1 sse4_2 ssse3
    stibp syscall tm tm2 tpr_shadow tsc tsc_adjust tsc_deadline_timer vme vmx
    vnmi vpid x2apic xsave xsaveopt xtopology xtpr
  Vulnerabilities:
  Type: gather_data_sampling status: Not affected
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
    vulnerable
  Type: mds mitigation: Clear CPU buffers; SMT vulnerable
  Type: meltdown mitigation: PTI
  Type: mmio_stale_data status: Unknown: No mitigations
  Type: retbleed status: Not affected
  Type: spec_rstack_overflow status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
    prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
    sanitization
  Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
    STIBP: conditional, RSB filling, PBRSB-eIBRS: Not affected
  Type: srbds mitigation: Microcode
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Haswell-ULT Integrated Graphics vendor: Hewlett-Packard
    driver: i915 v: kernel arch: Gen-7.5 process: Intel 22nm built: 2013 ports:
    active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0
    chip-ID: 8086:0a16 class-ID: 0300
  Device-2: Chicony HP HD Webcam driver: uvcvideo type: USB rev: 2.0
    speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 2-7:7 chip-ID: 04f2:b3ed
    class-ID: 0e02 serial: <filter>
  Display: wayland server: X.org v: 1.21.1.8 with: Xwayland v: 23.2.0
    compositor: kwin_wayland driver: X: loaded: modesetting alternate: fbdev,vesa
    dri: crocus gpu: i915 display-ID: 0
  Monitor-1: eDP-1 res: 1366x768 size: N/A modes: N/A
  API: EGL v: 1.5 hw: drv: intel crocus platforms: device: 0 drv: crocus
    device: 1 drv: swrast gbm: drv: crocus surfaceless: drv: crocus wayland:
    drv: crocus x11: drv: crocus
  API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 23.1.7-1 glx-v: 1.4
    direct-render: yes renderer: Mesa Intel HD Graphics 4400 (HSW GT2)
    device-ID: 8086:0a16 memory: 1.46 GiB unified: yes display-ID: :1.0
  API: Vulkan v: 1.3.264 layers: 4 device: 0 type: integrated-gpu name: Intel
    HD Graphics 4400 (HSW GT2) driver: mesa intel v: 23.1.7-1
    device-ID: 8086:0a16 surfaces: xcb,xlib,wayland
Audio:
  Device-1: Intel Haswell-ULT HD Audio vendor: Hewlett-Packard
    driver: snd_hda_intel v: kernel bus-ID: 00:03.0 chip-ID: 8086:0a0c
    class-ID: 0403
  Device-2: Intel 8 Series HD Audio vendor: Hewlett-Packard 8
    driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:9c20
    class-ID: 0403
  API: ALSA v: k6.1.53-1-MANJARO status: kernel-api with: aoss
    type: oss-emulator tools: alsactl,alsamixer,amixer
  Server-1: JACK v: 1.9.22 status: off tools: N/A
  Server-2: PipeWire v: 0.3.80 status: off with: wireplumber status: active
    tools: pw-cli,wpctl
  Server-3: PulseAudio v: 16.1 status: active with: pulseaudio-alsa
    type: plugin tools: pacat,pactl
Network:
  Device-1: Intel Ethernet I218-LM vendor: Hewlett-Packard driver: N/A
    modules: e1000e port: 3080 bus-ID: 00:19.0 chip-ID: 8086:155a class-ID: 0200
  Device-2: Intel Wireless 7260 driver: iwlwifi v: kernel pcie: gen: 1
    speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0 chip-ID: 8086:08b1 class-ID: 0280
  IF: wlo1 state: up mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>
  IP v6: <filter> type: noprefixroute scope: link
  WAN IP: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface driver: btusb v: 0.8 type: USB
    rev: 2.0 speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 2-4:4 chip-ID: 8087:07dc
    class-ID: e001
  Report: rfkill ID: hci0 rfk-id: 2 state: down bt-service: enabled,running
    rfk-block: hardware: no software: yes address: see --recommends
Logical:
  Message: No logical block device data found.
RAID:
  Message: No RAID data found.
Drives:
  Local Storage: total: 119.24 GiB used: 44.98 GiB (37.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD SM841 2.5 7mm 128GB
    size: 119.24 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    tech: SSD serial: <filter> fw-rev: 1D0Q scheme: MBR
  Message: No optical or floppy data found.
Partition:
  ID-1: / raw-size: 119.24 GiB size: 116.81 GiB (97.96%)
    used: 44.98 GiB (38.5%) fs: ext4 dev: /dev/sda1 maj-min: 8:1 label: N/A
    uuid: 1d898755-3c82-4b80-ae20-8679004788a9
Swap:
  Alert: No swap data was found.
Unmounted:
  Message: No unmounted partitions found.
USB:
  Hub-1: 1-0:1 info: full speed or root hub ports: 3 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-2: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 8 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 8087:8000
    class-ID: 0900
  Hub-3: 2-0:1 info: hi-speed hub with single TT ports: 9 rev: 2.0
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 1d6b:0002
    class-ID: 0900
  Hub-4: 2-3:3 info: Microchip (formerly SMSC) Hub ports: 2 rev: 2.1
    speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0 chip-ID: 0424:2134
    class-ID: 0900
  Device-1: 2-4:4 info: Intel Bluetooth wireless interface type: bluetooth
    driver: btusb interfaces: 2 rev: 2.0 speed: 12 Mb/s (1.4 MiB/s) lanes: 1
    mode: 1.1 power: 100mA chip-ID: 8087:07dc class-ID: e001
  Device-2: 2-5:9 info: Validity Sensors VFS495 Fingerprint Reader
    type: <vendor specific> driver: N/A interfaces: 1 rev: 1.1
    speed: 12 Mb/s (1.4 MiB/s) lanes: 1 mode: 1.1 power: 100mA
    chip-ID: 138a:003f class-ID: ff00 serial: <filter>
  Device-3: 2-6:6 info: HP lt4112 Gobi 4G Module Network Device type: N/A
    driver: N/A rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
    chip-ID: 03f0:581d class-ID: ff00 serial: <filter>
  Device-4: 2-7:7 info: Chicony HP HD Webcam type: video driver: uvcvideo
    interfaces: 2 rev: 2.0 speed: 480 Mb/s (57.2 MiB/s) lanes: 1 mode: 2.0
    power: 500mA chip-ID: 04f2:b3ed class-ID: 0e02 serial: <filter>
  Hub-5: 3-0:1 info: super-speed hub ports: 4 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 1d6b:0003
    class-ID: 0900
  Hub-6: 3-3:2 info: Microchip (formerly SMSC) Hub ports: 2 rev: 3.0
    speed: 5 Gb/s (596.0 MiB/s) lanes: 1 mode: 3.2 gen-1x1 chip-ID: 0424:5534
    class-ID: 0900
Sensors:
  System Temperatures: cpu: 53.0 C mobo: N/A
  Fan Speeds (rpm): N/A
Info:
  Processes: 202 Uptime: 3h 45m wakeups: 7 Init: systemd v: 254
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 clang: 16.0.6
  Packages: pm: pacman pkgs: 1423 libs: 471 tools: pamac pm: rpm pkgs: 0
  pm: flatpak pkgs: 0 Shell: Zsh v: 5.9 default: Bash v: 5.1.16
  running-in: konsole inxi: 3.3.30

And the output of:

lsmod | grep e1000e

…and:

ip address
lsmod | grep e1000e                                                                    
e1000e                327680  0

second command

ip address                                                                                 ✔   
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
       valid_lft forever preferred_lft forever
    inet6 ::1/128 scope host proto kernel_lo 
       valid_lft forever preferred_lft forever
2: wlo1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000
    link/ether 80:86:f2:68:c1:44 brd ff:ff:ff:ff:ff:ff
    altname wlp2s0
    inet 192.168.1.16/24 brd 192.168.1.255 scope global dynamic noprefixroute wlo1
       valid_lft 83390sec preferred_lft 83390sec
    inet6 fe80::df8a:589f:ba6d:5f45/64 scope link noprefixroute 
       valid_lft forever preferred_lft forever

Try:

sudo modprobe e1000e

What’s the output of
sudo dmesg | grep 'e1000e'

sudo modprobe does nothing

here is output of dsmeg

[    5.736274] e1000e: Intel(R) PRO/1000 Network Driver
[    5.736277] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
[    5.736488] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[    7.019446] e1000e 0000:00:19.0 0000:00:19.0 (uninitialized): Failed to disable ULP
[    8.089444] e1000e: probe of 0000:00:19.0 failed with error -3

I don’t know anything about this. Can’t find anything quickly. So until further notice, I’m out.

I have a HP 820G1, and inxi for my ethernet is:

  Device-1: Intel Ethernet I218-LM vendor: Hewlett-Packard driver: e1000e
    v: kernel port: 3080 bus-ID: 00:19.0 chip-ID: 8086:155a class-ID: 0200
  IF: enp0s25 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IP v4: <filter> type: dynamic noprefixroute scope: global
    broadcast: <filter>

This is after a fresh install of manjaro-kde-23.0.1-minimal-230911-linux65.iso and current updates, so the kernel is 6.5.3-1-MANJARO #1 SMP PREEMPT_DYNAMIC Wed Sep 13 12:21:35 UTC 2023 x86_64 GNU/Linux. Ethernet on this PC also worked perfectly when it ran the 6.1 LTS kernel.

dmesg output:

[    5.236884] e1000e: Copyright(c) 1999 - 2015 Intel Corporation.
[    5.256704] e1000e 0000:00:19.0: Interrupt Throttling Rate (ints/sec) set to dynamic conservative mode
[    5.478660] e1000e 0000:00:19.0 0000:00:19.0 (uninitialized): registered PHC clock
[    5.551127] e1000e 0000:00:19.0 eth0: (PCI Express:2.5GT/s:Width x1) 38:63:bb:bc:8d:ec
[    5.551142] e1000e 0000:00:19.0 eth0: Intel(R) PRO/1000 Network Connection
[    5.551189] e1000e 0000:00:19.0 eth0: MAC: 11, PHY: 12, PBA No: FFFFFF-0FF
[    5.884225] e1000e 0000:00:19.0 enp0s25: renamed from eth0
[  523.296631] e1000e 0000:00:19.0 enp0s25: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx
[  526.943200] e1000e 0000:00:19.0 enp0s25: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: Rx/Tx

What does

[    7.019446] e1000e 0000:00:19.0 0000:00:19.0 (uninitialized): Failed to disable ULP

mean?

huh i ran current kernel LTS 6.1 but i didnt change it at install and now what do u think changing kernel shloud help?

No Xedoes, I do not think that changing kernel would help, I just pointed out a difference with my setup.

Can you boot on a Manjaro live media with your ethernet connected ? If that works, the problem is in your installation on disk. If ethernet still does not work, you could try another distro’s live media and check ethernet. If that still does not work, the problem could be BIOS setup or broken hardware.

1 Like

Why don’t you all start with the obvious? Check logs → copy/paste errors into a search engine.

E.g.:

gives you (one of the results):

EDIT:
Of course, another mistake is not gathering enough info in the first place as I just assumed it was working before.

hmmm my bios is set correctly all hardware is enabled but i had windows and eth worked just fine but sure im gonna try with live usb

i tried but no match for my eth problem cloudnt find anything usefull

Sure, sure. Maybe start with writing proper sentences. This isn’t facebook chat. Anyway, I think I gave you enough to try.

Okay got the fix for my laptop the problem was in BIOS settings in bios we need option called switching between wifi/lan to be turn on and lan controller as well now eth0 is recognizable.
Hope it will help others!

1 Like

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.